4.1 out of 5

"Excellent location. Hop on Hop off bus very close. Walking distance to London Eye, Parliament, Westminster Abbey, Buckingham Palace. Great staff. Ni ... " More

By a verified traveler on Tue 04 Sep 2018

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Hotel Description

4-star eco-friendly hotel near Southbank Centre Book Market

City center stay

With a stay at this London City Centre hotel, you'll be steps from Southbank Centre Book Market and Florence Nightingale Museum. St. Thomas' Hospital and Sea Life London Aquarium are also within half a mile (1 km).

Full-service spa, indoor pool

A full-service spa, 2 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. You'll appreciate the fitness center, bar/lounge, and laundry facilities.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 1019 guestrooms offer free WiFi and free wired Internet, as well as plasma TVs with cable channels. Other amenities include memory foam beds, 24-hour room service, and minibars.

Superior Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$150 per night

Twin Room, 2 Single Beds (Studio)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room (Atrium Facing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Park Plaza Westminster Bridge London ratings based on 34 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Plaza Westminster Bridge London

Everyone (25) Couples (1) Family (3)
5 out of 5
Very nice hotel, near everything, including bus stop, subway, train station. Also Westminster Abbey, Big Ben, Parliament & the London Eye. Very secure property, nice breakfast

Posted by , from Virginia, USA on Dec 4, 2018

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Comment from Hotel Management

Dec 5, 2018 by John

Delighted you loved your stay and enjoyed the great central location Ray. I hope to see you back again soon.

5 out of 5
Amazing location. The hotel staff were more than helpful. The suite was very comfortable and had no problems. We never had to wait for breakfast and always had clean towels for all three adults. Would stay again on my next trip to London.

Posted by , from Denver, CO on Oct 19, 2018

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Comment from Hotel Management

Oct 23, 2018 by John

Delighted you had a great stay with us. We hope to see you back soon.

5 out of 5
Excellent hotel, near local attractions, great staff and service.

Posted by on Oct 1, 2018

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Comment from Hotel Management

Oct 2, 2018 by John

Pleased to see you enjoyed the great central location

4 out of 5
This hotel is good for leisure & business travel. The location is good if you want to be near Westminster and the London Eye. Waterloo tube & train very close. We were given an accessible room, which proved to be difficult. Very minimal furniture, closet, and bath space. Very poor room lighting provided, no natural light due to occluded windows (in-facing) and very poor pillows. We had an issue with car service arrangements made through to concierge. Just make sure they read all details back to you - fortunately we went downstairs early, only to find out that the service had not been reserved for the correct departure time. We wound up taking a cab to LHR, which the hotel had to pay for. Overall, a good experience although not my preferred location within the city.

Posted by , from Sacramento, California on Sep 14, 2018

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Comment from Hotel Management

Sep 15, 2018 by John

Thanks for rating us Debra. Sorry to hear there was a miscommunication with your car booking but I'm glad to hear the team were able to quickly resolve and compensate you for the error. Hope we may welcome you back again in the future.

5 out of 5
Hotel was a advertised, good location, helpful staff, good quality. Error made by hotel staff was curved and dealt with quickly.

Posted by on Sep 14, 2018

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Comment from Hotel Management

Sep 14, 2018 by John

Thanks for sharing your feedback

5 out of 5
Excellent location. Hop on Hop off bus very close. Walking distance to London Eye, Parliament, Westminster Abbey, Buckingham Palace. Great staff. Nice facility.

Posted by , from Dallas, Tx on Sep 4, 2018

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Comment from Hotel Management

Sep 4, 2018 by Suat

Thanks for sharing your review with us Pam. We really appreciate your comments and hope we may welcome you back again soon.

3 out of 5

Great location but cleaning wasn't so great

This was great location wise and the front desk staff was extremely friendly. The cleaning left something to be desired though. The level of cleaning we came back to each day was not what you would expect for a hotel this pricy. It was nothing outrageous, just expected more. We never got all our towels replaced, sometimes we were missing a bath towel some times a hand towel, never got new wash clothes. There were liners in the trash can the first day only. A line of trash from the bathroom just inside our door and in the hallway. My son spilt a little hot chocolate on his duvet and it was not replaced for 2 days. Never got clean bathroom glasses. So, nothing disgusting, but just lacking.

Posted by , from VA on Aug 8, 2018

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Comment from Hotel Management

Aug 8, 2018 by Suat

Thanks for sharing your review Shannon. I've shared your feedback with the relevant Head of Department's for their immediate review and hope we can welcome you back soon.

5 out of 5

great spot in London

Wonderful stay with our adult children. Incredibly good location... one block from London Eye, one block from Waterloo Station... just across the bridge from Parliament. Great little breakfast place on first floor.

Posted by , from Orlando on Aug 7, 2018

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Comment from Hotel Management

Aug 7, 2018 by Suat

Thanks for the great 5* review Wayne. I hope to welcome you and your family back again soon.

5 out of 5
Helpful staff and nice room. We can also heartily recommend Joel's for a tasty meal.

Posted by , from Tampa, Fl on Jul 4, 2018

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Comment from Hotel Management

Jul 5, 2018 by Suat

Thanks for the great recommendation Joe

5 out of 5

Well Appointed, Great Location

Modern high-class hotel in the heart of London. Friendly concierge services, excellent staff, timely room service, well-appointed suites, high-tea in the executive lounge, spa, and in-house restaurants and cafes. The London Eye, London Dungeon, and 5 other attractions are in front of the hotel just before the Westminster Bridge. Across the bridge, you have parliament house, which itself is in front of Westminster Abbey and across from the Westminster tubes station. Continue on to Buckingham Palace beyond the bridge for trinket shopping around Piccadilly circus or high-end shopping around Oxford Circus.

Posted by , from Los Angeles on May 29, 2018

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Comment from Hotel Management

Jun 16, 2018 by Suat

Thanks for the five stars

About the Park Plaza Westminster Bridge London

Location 200 Westminster Bridge Road, London, England SE1 7UT

Property Features

Park Plaza Westminster Bridge London offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. A fitness center, spa services, and tour/ticket assistance are also featured at the eco-friendly Park Plaza Westminster Bridge London. This 4-star London hotel is smoke free.

  • 1 building
  • 1019 guestrooms or units
  • 16 levels
  • 2 dining venues
  • 31 conference rooms
  • Built in 2010
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: London (LCY-London City) (14.6 km / 9 mi)
  • Train station: London Waterloo Station (0.8 km / 0.5 mi)
  • Metro station: Waterloo Underground Station (0.4 km / 0.2 mi)
  • Parking:

Room Amenities

Park Plaza Westminster Bridge London offers 1019 air-conditioned accommodations with minibars and laptop-compatible safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. 37-inch plasma televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Memory foam beds
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Brasserie Joel - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.

Ichi Sushi Bar - This restaurant specializes in sushi and serves lunch and dinner.

1WB Lounge - This coffee shop specializes in Scandinavian cuisine and serves lunch and light fare. Open 24 hours.

Primo Bar - This bar serves light fare only.

24-hour room service is available.

Entertainment

Masterful cocktails, chic design and the hottest local entertainers on the bar’s own stage make Primo Bar one of London’s newest places to see and be seen. Guests can enjoy a host of cocktails hand-crafted by a talented team of mixologists using the freshest ingredients. For stunning views to Big Ben, guests may reserve seating in the bar’s exclusive VIP area. Open nightly until late.

This contemporary London bar on the South Bank is ideally located near the London Eye, Houses of Parliament, National Theatre and Royal Festival Hall.

Nearby Activities

Recreational amenities at the hotel include 15-meter indoor swimming pool, a sauna and a steam room. These facilities are open from 6.30am until 10pm. 24h gym is also available for hotel guests. Children allowed between 8am and 8pm in the swimming pool. Wide range of treatments offered in the Mandara Spa to offer you complete relaxation.

  • Bicycle rentals nearby
  • Golfing nearby
  • Ziplining nearby

Spa Services

Turn your stay into a heavenly escape to Mandara Spa at Park Plaza Westminster Bridge London, located in the heart of the capital on the vibrant South Bank. At Mandara Spa therapists and aestheticians bestow their expert touch upon your physical body, the effect will resonate through the core of your being. Your time at Mandara Spa is all about relaxation, rejuvenation and sensory discovery. About slowing down, resting up and taking time out.
Mandara Spa has created an environment in which you can relax in a dream-like paradise, designed for your well-being
and fulfilling all of your needs. Featuring the best treatments and products from Mandara Spa, Elemis Face and Body
Therapies and Bliss Nails and Waxing.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sauna in spa
  • Thai massage
  • Minimum age to access spa is 16
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel will place a credit card pre-authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

  • No rollaway/extra beds available
  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 21.50 for adults and GBP 21.50 for children (approximately)
  • Fee for in-room wireless Internet: GBP 0.00 per stay (rates may vary)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Plaza London Bridge
  • Park Plaza Westminster
  • Park Plaza Westminster Bridge London
  • Park Plaza Westminster Hotel
  • Park Plaza Westminster Hotel London Bridge
  • Park Plaza Westminster London Bridge
  • Westminster Park Plaza
  • Park Plaza Westminster Bridge London England
  • Park Plaza Westminster Bridge London Hotel London

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.