4.7 out of 5

"Great proximity to London/Heathrow. Staff very polite. The casual restaurant was very good " More

By a verified traveler on Mon 14 May 2018

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Hotel Description

5-star luxury hotel in Hillingdon

Close to airport

Your stay at this Hillingdon hotel places you within 9 miles (15 km) of Stockley Park and London Motor Museum. Windsor Castle is within 9 miles (15 km) and Legoland is within 12 miles (20 km).

Luxury amenities

A full-service spa, 2 restaurants, and a health club are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at one of the 2 bars/lounges and enjoy the sauna.

Comfy beds, LCD TVs

The 605 soundproofed guestrooms offer comfy beds and 24-hour room service. LCD TVs come with digital channels, and other amenities include refrigerators and Egyptian cotton sheets.

Classic Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$134 per night

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Club Suite (Prestige)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sofitel London Heathrow ratings based on 33 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel London Heathrow

Everyone (13) Business (2)
5 out of 5
Great proximity to London/Heathrow. Staff very polite. The casual restaurant was very good

Posted by on May 14, 2018

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5 out of 5

Great hotel!

Great hotel, room spacious, comfortable and very clean, we were kindly upgraded to a king room. Hotel staff were very helpful with any questions we had. Convenient to tube. Would definitely stay again!

Posted by , from Phoenix, AZ, USA on Jul 16, 2017

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5 out of 5

Nice hotel. Large rooms. Hot water.

Cons: Need two easy chairs.
Location: Can get to London and Windsor.
Very pleasant staff. Nice facilities. Relaxing after a long tiring journey.

Posted by on May 30, 2017

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5 out of 5

Sofitel Heathrow - a delight!

Pros: The room was lovely and so comfortable. The dining was impeccable from the sumptuous breakfast buffet with full English breakfast to the Internationa
Cons: Not a thing.
Location: It is a bit of an Underground ride into London but I made that part of my trip - a lovely, peace-filled overground ride through the London suburbs.
I love staying at the Sofitel Heathrow - it is like a vacation in itself at this beautiful hotel with its feng shui touches and sparkly blue holiday lights throughout.

Posted by on Dec 8, 2016

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3 out of 5

excellent location, most convenient Heathrow spot

Pros: great place, friendly staff, good food and beer and great rooms
Cons: check on the irresponsibility of guests BEFORE they cause problems for others
Location: didnt have time... but London is among the world's most interesting cities... and only a few minutes away
got there with only a few hours to sleep before leaving, put into a room which reeeked of cigarette smoke. The management were quick to respond, very kindly gave me room service on the house and offered to change my room, but I didnt have the time to relocate having literally minutes to do work, sleep and get on another plane.to western Asia.,They need to enforce anti-smoking policies much more efficiently...

Posted by , from new york on Sep 28, 2016

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4 out of 5

Pros and Cons

Pros: Nice clean modern room, really helpful and nice staff.
Cons: Mount a shower head in the shower, hand held showers suck.
Location: I just stayed overnight to catch a connection.
I thought it was convenient the night I arrived since I just walked to the hotel from customs. But between the airport walk and hotel (hallways) walk, it was ALOT of walking. I wonder if staying nearby and just using an airport shuttle might have been easier the next morning when I was leaving. The staff was REALLY nice, room service was GREAT. The bed was comfy. The only complaint I really have is that the shower was just one of those hand held showers so you are not able to stand under nice stead hot water after traveling. In my month of Italy, this was the only place I stayed without a shower head mounted over head high, so I was disappointed. I wonder if all of the rooms are like this or maybe just some - I'd ask first before booking again. ALSO I'd never over-night like this in LHR again. Customs and Security was a mess. I'd rather just fly through if anything, unless I'm really spending some time in London. Not a great place for a connection. The airport is crazy.

Posted by , from Maui, Hawaii on Sep 29, 2015

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5 out of 5

Great place to launch off from LHR

Pros: Friendly staff, great front desk, and easy access to Terminal 5.
Cons: Not much to improve on.
Location: Great access to Terminal 5, didn't have time to venture outside to the nearby towns.
Great hotel, clean, friendly and easy to get to Terminal 5. Everyone treated us like we were their favorite guests as if it was our home. Food was excellent, with a very extensive breakfast offering, something for everyone. One of the best stays we had recently.

Posted by , from New Hampshire on Sep 28, 2015

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4 out of 5

Great access to Terminal 5

If you are flying in or out of Terminal 5 at Heathrow, this is a very convenient place to stay. It is about a 7 minute walk to get into the hotel from the terminal. The signs are fairly clear, but you do need to look for them in the terminal. The hotel was quite nice. Breakfast was included and was buffet style with a fairly wide choice of eggs, meats, breads, cereal, juices, fruit and Asian specialities.

Posted by , from San Diego on Sep 2, 2015

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5 out of 5

I mean cmon, it's the Sofitel

Excellent choice for those staying at heathrow. Checkin was smooth and easy. It was a bit of a trek from terminal 3 but there was adequate signage to assist along the way. The hotel was lovely and so was the staff. Arrived just in time for the breakfast buffet. 19p each for the full buffet. It was a great selection of continental and full English with custom omelettes. I would recommend and would definitely stay again.

Posted by , from Larson on Aug 29, 2015

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5 out of 5

Perfect hotel if you have a layover at Heathrow.

Pros: Beautiful - almost all glass - hotel with easy access, efficient check in and multiple choices for a beer and pizza or full meal.
Location: Fly in, Fly out.
Take the train to Terminal 5 and then walk through the underground tunnel to access the hotel. Easy access, easy return maximizes sleep or relax time in the hotel.

Posted by , from San Francisco on Aug 17, 2015

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Property Features

Sofitel London Heathrow offers its guests a full-service spa, a health club, and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Business amenities include a business center, limo/town car service, and meeting rooms. Event space at this hotel measures 32292 square feet (3000 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the luxury Sofitel London Heathrow. For a fee, parking is available. This 5-star West Drayton hotel is smoke free.

  • 1 building
  • 605 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • 45 conference rooms
  • 32292 sq ft of conference space
  • 3000 sq m of conference space
  • Built in 2008
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (5.5 km / 3.4 mi)
  • Train station: Heathrow Terminal 5 Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sofitel London Heathrow offers 605 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. LCD televisions come with premium digital channels and pay movies. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Sofitel London Heathrow has 2 restaurants on site.

24-hour room service is available.

Nearby Activities

A 24-hour fitness center is located next to the ESPA spa.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby

Spa Services

The full-service ESPA spa offers 5 treatment rooms, a relaxation room, a hammam, and a Massage Hydro Suite. The spa also includes a steam room, sauna, and vitality pool (Guests ages 16 plus only).

  • Number of treatment rooms 5
  • Manicures and pedicures
  • Detoxification wrap
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per stay.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 19.95 per person (approximately)
  • Self parking fee: GBP 18.00 per night
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per stay
  • A facilities fee includes use of:

  • - Spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heathrow Sofitel
  • London Heathrow Sofitel
  • London Sofitel
  • London Sofitel Heathrow
  • Sofitel Heathrow
  • Sofitel Heathrow London
  • Sofitel London
  • Sofitel London Heathrow
  • Sofitel London Hotel
  • Sofitel London Hotel Heathrow

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.