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Sofitel London Heathrow

5.0 star property
5-star luxury hotel near Airport Bowl

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Photo gallery for Sofitel London Heathrow

Spa
Property preview
Bar (on property)
Exterior
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

View in a map
Terminal 5, London Heathrow Airport, West Drayton, England, TW6 2GD
  • Place, Thorney Park
    ‪3 min drive‬
  • Place, Thames River
    ‪5 min drive‬
  • Place, Thames Path
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪8 min drive‬

Room options

View all photos for Classic Twin Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Classic Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(146 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Classic Room, 1 Queen Bed

9.2 out of 10
Wonderful
(599 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Bedroom (Prestige - with lounge access)

Club Suite, 1 Bedroom (Prestige - with lounge access) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Club Suite, 1 Bedroom (Prestige - with lounge access)

9.6 out of 10
Exceptional
(9 reviews)
  • 580 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Luxury Room, 1 King Bed

9.4 out of 10
Exceptional
(37 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Room, 2 Twin Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room, 1 King Bed, Club Lounge Access (with lounge access)

Luxury Room, 1 King Bed, Club Lounge Access (with lounge access) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Luxury Room, 1 King Bed, Club Lounge Access (with lounge access)

8.4 out of 10
Very good
(15 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(159 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Family Room, 2 Double Beds

7.6 out of 10
Good
(17 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

West Drayton

Heathrow Villages stay.Your stay at this Heathrow Villages hotel places you within 6 miles (10 km) of Airport Bowl and Magna Carta Monument. Liquid Leisure and Stockley Park are also within 6 miles (10 km).

What's nearby

  • Thorney Park - 3 min drive - 2.7 miles
  • Thames River - 5 min drive - 3.7 miles
  • Thames Path - 5 min drive - 3.7 miles
  • Liquid Leisure - 7 min drive - 5.6 miles
  • Magna Carta Monument - 7 min drive - 4.9 miles

Getting around

  • Heathrow Terminal 5 Station - 6 min walk
  • Station A Station - 16 min walk
  • Heathrow Airport (LHR) - 12 min drive

Restaurants

  • ‪Gordon Ramsay Plane Food - ‬11 min walk
  • ‪Wagamama - ‬10 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Giraffe - ‬10 min walk

About this property

Sofitel London Heathrow

5-star luxury hotel near Airport Bowl
Sofitel London Heathrow offers its guests a sauna and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center, 45 meeting rooms, and limo/town car service are available. Event space at this hotel measures 32292 square feet (3000 square meters) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Sofitel London Heathrow. For a fee, parking is available.

This 5-star West Drayton hotel is smoke free.

  • 1 building
  • 605 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 32292 sq ft of conference space
  • 3000 sq m of conference space
  • Built in 2008
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Sofitel London Heathrow offers 605 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 21-inch LCD televisions come with premium digital channels. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered self parking on site (GBP 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday English breakfast available 5:30 AM to 10:30 AM for a fee: GBP 20 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 21-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 90.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Accor Hotels mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 35.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 20 per person
  • Covered self parking fee: GBP 40.00 per night
  • Early check-in fee: GBP 90.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heathrow Sofitel
London Heathrow Sofitel
London Sofitel
London Sofitel Heathrow
Sofitel Heathrow
Sofitel Heathrow London
Sofitel London
Sofitel London Heathrow
Sofitel London Hotel
Sofitel London Hotel Heathrow
Sofitel London Heathrow Hotel West Drayton
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow West
Sofitel London Heathrow Hotel
Sofitel London Heathrow West Drayton
Sofitel London Heathrow Hotel West Drayton

Frequently asked questions

How close is Sofitel London Heathrow to the airport?

Sofitel London Heathrow is 3.5 mi (12-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

How much does it cost to stay at Sofitel London Heathrow?

As of Nov 29, 2025, prices found for a 1-night stay for 2 adults at Sofitel London Heathrow on Dec 18, 2025 start from $167.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sofitel London Heathrow have an airport shuttle?

Airport shuttle services are not available at Sofitel London Heathrow.

Does Sofitel London Heathrow offer free breakfast?

Free breakfast isn’t provided at Sofitel London Heathrow, but English breakfast is offered for a fee of GBP 20 per person.

Is there a casino at Sofitel London Heathrow?

No, there is no casino at this hotel.

What time is check-in at Sofitel London Heathrow?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in costs GBP 90.00 (subject to availability).

Is there free parking at Sofitel London Heathrow?

Free parking is not available at this hotel. Self parking is available for GBP 40.00 per night.

Does Sofitel London Heathrow have a pool?

Sofitel London Heathrow does not have a pool.

Does Sofitel London Heathrow have a restaurant?

Yes, there are 2 restaurants on site.

Does Sofitel London Heathrow have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is Sofitel London Heathrow to downtown West Drayton?

Sofitel London Heathrow is 2.3 mi away from West Drayton.

Reviews

Sofitel London Heathrow Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 3019 out of 4726 reviews
Rating 8 - Good. 967 out of 4726 reviews
Rating 6 - Okay. 420 out of 4726 reviews
Rating 4 - Poor. 160 out of 4726 reviews
Rating 2 - Terrible. 160 out of 4726 reviews

Reviews

10/10 Excellent

JONATHAN, George Town

Stayed 1 night in Sep 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Excellent hotel and very convenient for an early morning flight
Stayed 1 night in Aug 2025

10/10 Excellent

James, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious public spaces; excellent breakfast; so convenient to Terminal 5.
Stayed 1 night in Aug 2025

8/10 Good

Helen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

6/10 Okay

Paul

Business traveler
Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa, Bishops Stortford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was perfect before a trans Atlantic flight. Room was spacious and comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 5 minute walk to T5 departures.
Stayed 1 night in Aug 2025

2/10 Terrible

Adam

Stayed 1 night in Aug 2025

10/10 Excellent

salma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Christine

Stayed 1 night in Aug 2025

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Airport hotel for T5

Convenient for T5 flight next day
Stayed 1 night in Aug 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Caroline

Stayed 1 night in Aug 2025

2/10 Terrible

Claudia

Disliked: Staff & service, property conditions & facilities

Hotel Needs it's 5 Star Rating DOWNGRADED

The check-in process was fine, and the room itself was okay. Unfortunately, the rest of the experience fell far short of what I expect from a 5-star hotel. The bar served poorly made cocktails that need serious improvement. The restaurant and bar area overall felt more like a 1-star motel than a luxury property — grubby tables, scratched surfaces, ripped seats, and worn sofas. It’s disappointing that no one seems to have reassessed the condition of these spaces, as they are nowhere near 5-star standard. Even the first upsell email from the hotel was unprofessional — it wasn’t correctly formatted or personalized, which made me question where the “5-star hospitality” was. Another issue came in the morning. Despite having a “Do Not Disturb” sign on my door, I was woken up early by housekeeping working upstairs and a few doors down. They repeatedly propped open the doors with the metal security latch, letting them slam loudly against it each time they went back and forth to the cleaning cart. It was extremely disruptive. A simple solution like using a doorstop, beanbag, or the cleaning cart itself would avoid disturbing paying guests. Overall, this property is not living up to its star rating, and it’s in serious need of attention to detail, training, and basic hospitality standards.
Stayed 1 night in Apr 2025

8/10 Good

Liliana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander Roque

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Oluwakayode

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for an overnight stay
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the air con in this hotel. Also how easy it was to find it walking from the terminal. Finally it was very quiet which is a major requirement for me.
Stayed 1 night in Jul 2025

10/10 Excellent

Amar

Stayed 1 night in Aug 2025

6/10 Okay

Wendy, Findlay

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was fantastic from a convenience standpoint, however, there were no outlets near the bed for alarm or medical equipment and the hot water was only warm. The tv apps didn’t work either.
Stayed 1 night in Aug 2025

10/10 Excellent

Roderick

Liked: Staff & service
Part of the terminal 5 so great for Heathrow
Stayed 1 night in Aug 2025

10/10 Excellent

Bhupinder

Stayed 1 night in Aug 2025

6/10 Okay

Tim

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025