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Leonardo London Heathrow Airport

4-star property
Bath Road, West Drayton, England 1-855-201-7819
4.3 out of 5
Excellent!
See all 35 travelocity Reviews

"Staff very helpful. Rooms nice and comfy beds. " More

By a verified traveler on Wed 20 Sep 2023

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Hotel Description

4-star eco-certified hotel in Heathrow Villages

Heathrow Villages stay

A stay at this Heathrow Villages hotel places you within 3 miles (5 km) of Stockley Park and 6 miles (10 km) of Twickenham Stadium. Brunel University and Osterley Park and House are also within 6 miles (10 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Self parking, limo/town car service, and a snack bar/deli are also offered.

Accessible King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$101* Per night/room Oct 22 - Oct 23

Standard King and Single

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Runway View King and Double

Bed Count 1 King Bed Maximum Occupancy 3 Max

Runway View King and Single

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Leonardo London Heathrow Airport ratings based on 35 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Leonardo London Heathrow Airport

Everyone (23) Couples (7) Family (4)
5 out of 5
Staff very helpful. Rooms nice and comfy beds.

Posted by on Sep 20, 2023

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3 out of 5
We stayed at the Leonardo between a Cruise and flying home. The location close to Heathrow airport was our major reason for selecting this hotel. There was a buffet breakfast and small bar area. Breakfast was included and was nothing special but adequate. The staff was friendly and arranged for a cab large enough to accommodate our wheelchairs and luggage. Since we were in wheelchairs we had an "accessible" room; however, the door did not have a powered actuator which made opening it very difficult. Additionally, you have to make an immediate 90 degree turn upon entering to get to the room proper. Exit was even worst due to the 90 degree turn. So, I can only give 3 stars. I would have given 5 stars if the room was correctly designed for those using wheelchairs. I would recommend the hotel if you are not in a wheelchair.

Posted by on Aug 31, 2023

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Comment from Hotel Management

Sep 1, 2023 by Leonardo Team

Dear Kenneth,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Leonardo Team

1 out of 5

Posted by on Aug 12, 2023

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Comment from Hotel Management

Sep 2, 2023 by Leonardo Team

Dear Linda,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Leonardo Team

3 out of 5

Posted by on Aug 11, 2023

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Comment from Hotel Management

Sep 1, 2023 by Leonardo Team

Dear Kendra,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Leonardo Team

3 out of 5

Posted by on Aug 8, 2023

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Comment from Hotel Management

Aug 30, 2023 by Leonardo Team

Dear Nancy,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Leonardo Team

5 out of 5

Posted by on Jul 10, 2023

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Comment from Hotel Management

Jul 30, 2023 by Ivor

Dear Deborah,Thank you for your precious time to give us rating.I'm delighted to see that you rate our hotel so highly, and that we could meet with your expectations. To ensure our guests leave with 100% satisfaction is our overall goal so it is great to see that we have achieved this.Hope to welcome you back soon.Kind Regards,Leonardo Team

4 out of 5

Posted by on Jun 21, 2023

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Comment from Hotel Management

Jul 13, 2023 by Leonardo Team

Dear Gwendolyn,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Leonardo Team

5 out of 5
After a horrendous day of travel the Leonardo was a blessing, and the desk clerk was kind enough to upgrade our room to make the day end better for us. The place is immaculate and extreemely comfortable. The only downside is the location, nothing really of interest around it. So it is not a destination but a great oasis.

Posted by , from ROCK ISLAND on Jun 5, 2023

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Comment from Hotel Management

Jun 7, 2023 by Leonardo Team

Dear Brian,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Leonardo Team

5 out of 5

Posted by on Jun 3, 2023

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Comment from Hotel Management

Jun 5, 2023 by Leonardo Team

Dear Mary,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Leonardo Team

5 out of 5

Posted by on May 31, 2023

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Comment from Hotel Management

Jun 5, 2023 by Leonardo Team

Dear John,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Leonardo Team

About the Leonardo London Heathrow Airport

Location Bath Road, West Drayton, England UB7 0DP

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center, meeting rooms, and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at the eco-certified Leonardo London Heathrow Airport. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star West Drayton hotel.

  • 1 building
  • 230 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Concierge
  • Beauty salon
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Heathrow Terminals 2 & 3 Station (2.4 km / 1.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Leonardo London Heathrow Airport offers 230 air-conditioned accommodations with hair dryers and irons/ironing boards. 40-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This West Drayton hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Electric kettle
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM.

Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Spa Services

  • Manicures and pedicures

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14 per person
  • Airport shuttle fee: GBP 6.80 per person (one-way)
  • Airport shuttle fee per child: GBP 6.80 (one-way), (from 3 to 12 years old)
  • Self parking fee: GBP 15 per night
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heathrow Holiday Inn
  • Holiday Inn Heathrow
  • Holiday Inn Heathrow London
  • Holiday Inn London
  • Leonardo Hotel London Heathrow Airport West Drayton
  • Holiday Inn London Hotel
  • Holiday Inn London Hotel Heathrow
  • London Heathrow Holiday Inn
  • London Holiday Inn
  • London Holiday Inn Heathrow
  • Leonardo Hotel London Heathrow Airport
  • Leonardo Hotel London
  • Leonardo London Heathrow Airport
  • Leonardo London
  • Leonardo London Heathrow Airport West Drayton
  • Leonardo Hotel London Heathrow Airport West Drayton
  • Leonardo London Heathrow
  • Leonardo London Heathrow
  • Leonardo London Heathrow Airport Hotel
  • Leonardo London Heathrow Airport West Drayton
  • Leonardo London Heathrow Airport Hotel West Drayton

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Tourism Program
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.