4.5 out of 5

"Nice hotel. . Room service food is awful and not worth the money " More

By a verified traveler on Wed 10 Jan 2018

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Hotel Description

At Hyatt Place London Heathrow Airport, you'll be 11 km (6.8 mi) from Windsor Castle and 10.6 km (6.6 mi) from Twickenham Stadium. Highlights at this hotel include a restaurant, a bar/lounge, and a 24-hour business center.

TVs with satellite channels are featured in all 350 soundproofed rooms, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. Refrigerators and round-the-clock room service make in-room dining convenient. Safes, hair dryers, and phones are also available.

The restaurant, Smiths Grill, serves British cuisine and is open for breakfast, lunch, and dinner. Smiths Bar is the hotel's own bar. Business amenities include conference space and meeting rooms. Other amenities include free WiFi in public areas, a fitness center, and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle.

Within a 20-minute drive of this 4-star Hillingdon hotel, attractions include Legoland and Eton College.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$57 per night

Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, Multiple Beds (2 Twin and 1 Sofa Bed)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Twin Beds, View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hyatt Place London Heathrow Airport ratings based on 30 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Nice and quiet

Nice hotel. . Room service food is awful and not worth the money

Posted by on Jan 10, 2018

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4 out of 5

Posted by on Jan 8, 2018

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5 out of 5


Pros: Proximity to airport
Cons: Nothing
Location: Not much nearby for tourist
Good experience. Only staying overnight and wanted convenience vs sightseeing

Posted by , from indiana usa on Dec 8, 2017

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5 out of 5

Nice hotel and close to the airport.

The staff is very accommodating and breakfast had a very good selection. Great to stay here.

Posted by , from Maryland, usa on Jul 5, 2017

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4 out of 5
Room nice and clean, staff were helpful, restraint a little pricey, 15 pounds for a burger seemed a little expensive for me

Posted by on Jun 16, 2017

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5 out of 5

Good hotel close to the airport for an overnight

Pros: Nice room but bed was too soft.
Cons: Better bed
Location: Don't know
Good hotel close to airport but confusing to try to find the right bus to get to the hotel. Need to have a shuttle bus to pick up passengers and take them to the airport.

Posted by , from Houston on Jun 14, 2017

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5 out of 5

Country quiet, but an airport hotel !!

Pros: Location. Incredible room comfort. Great value. Unbelievably quiet. Super staff.
Cons: Nothing, other than letting everyone know about this jewel !
Location: Right alongside Heathrow Airport (on a 20 min shuttle bus schedule). Mins to M4. Limited by imagination as for things to do !!
As far as accommodation goes, this was the highlight of my trip - totally unexpected. The room had modern decor, smart tv, really comfortable bed, ridiculously quiet considering they were alongside Heathrow Airport. The staff were fabulous - even helping with putting on my compression socks. Their restaurant featured great variety on their menu and their presentation was excellent. HIGHLY recommended. Very reasonable rates - not sure if that will remain as they become a Hyatt.

Posted by , from Bluffton, SC on Jan 10, 2017

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4 out of 5
The staff were very nice, helped us with travel arrangements and wake up call. Room was clean and comfortable.

Posted by on Nov 14, 2016

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4 out of 5

Rating of Heathrow Hotel Bath Road

Pros: Clean, air condition was very efficient, food was good, was close to the airport. We did not hear the airplanes in the hotel.
Location: I did not see restaurants or shopping area within walking distance of the hotel.
Heathrow Hotel Bath Road had very clean rooms. Staff were very nice. Some staff were in training and had to ask other staff to be able to answer some questions. food at hotel was good.

Posted by , from Dallas Texas area on Jul 10, 2016

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4 out of 5
Location: Very close to Heathrow Airport which made it easy to get to the airport on time for my flight home. I took a taxi and it was not too expensive.
I was only at the hotel for about 5 hours to sleep. I arrived at Gatwick airport at 10:30 pm from Seville, Spain, took a "car" to the hotel, spent a few hours sleeping and woke early to get to Heathrow Airport for my early morning flight back to the states.

Posted by on Jun 22, 2016

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About the Hyatt Place London Heathrow Airport

Location The Grove, West Drayton, England UB7 0DG

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hyatt Place London Heathrow Airport. A roundtrip airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hyatt Place London Heathrow Airport was completed in December 2016. This 4-star Longford hotel is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 5 levels
  • 6 conference rooms
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Self parking (surcharge) , Parking (limited spaces)


  • Airport: London (LHR-Heathrow) (2.6 km / 1.6 mi)
  • Train station: Heathrow Terminal 5 Station (6.7 km / 4.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Place London Heathrow Airport offers 350 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Longford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Smiths Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

Smiths Bar - Onsite bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies


  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available at scheduled times. Contact the property in advance to get details.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per stay.
  • Free cribs (infant beds)!


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.


Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 12.95 and GBP 15.95 for adults, GBP 7.50 and GBP 7.50 for children (approximately)
  • Airport shuttle fee: GBP 5.00 per person (one way)
  • Airport shuttle fee per child: GBP 0.00 (up to 15 years old)
  • Self parking fee: GBP 12 per night
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arora Heathrow
  • Arora Heathrow Hotel
  • Arora Hotel
  • Heathrow Arora
  • Heathrow Arora Hotel
  • Hotel Arora
  • Hotel Arora Heathrow
  • Arora Hotel Heathrow West Drayton, Greater London
  • Arora International Heathrow Harmondsworth
  • Arora International Heathrow Hotel Harmondsworth
  • Heathrow Hotel Bath Road West Drayton
  • Hyatt Place London Heathrow Airport Hotel
  • Heathrow Bath Road West Drayton
  • Heathrow Bath Road
  • Heathrow Hotel Bath Road West Drayton, Greater London
  • Hyatt Place London Hotel
  • Hyatt Place London

You should know

  • Hyatt Place London Heathrow Airport offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.