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citizenM Tower of London

4.0 star property
4-star hotel near Tower of London

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Photo gallery for citizenM Tower of London

Lobby sitting area
Bar (on property)
Check-in/check-out kiosk
Building design
Premium Room, 1 King Bed (View) | City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
40 Trinity Square, London, England, EC3N 4DJ
  • Place, Tower of London
    ‪2 min walk‬
  • Place, Tower Bridge
    ‪8 min walk‬
  • Place, London Bridge
    ‪13 min walk‬
  • Airport, London (LCY-London City)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View) | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed (View)

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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  • Spa
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The price is $434
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Total with taxes and fees
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About the neighborhood

London

London City Centre stay.Within a 15-minute walk of this London City Centre hotel, you'll find Tower of London and London Bridge. St. Paul's Cathedral and Covent Garden Market are also within 3 miles (5 km).

What's nearby

  • Financial District - 1 min walk - 0.0 miles
  • Tower of London - 2 min walk - 0.1 miles
  • Thames River - 6 min walk - 0.4 miles
  • Tower Bridge - 8 min walk - 0.4 miles
  • London Bridge - 13 min walk - 0.7 miles

Getting around

  • Tower Hill Station - 1 min walk
  • Fenchurch Street Station - 3 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪Savage Garden - ‬2 min walk
  • ‪canteenM - ‬1 min walk
  • ‪The Liberty Bounds (Wetherspoon) - ‬2 min walk
  • ‪The Minories - ‬3 min walk
  • ‪Traitor's Gate - ‬1 min walk

About this property

citizenM Tower of London

4-star hotel near Tower of London
There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 8 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Tower of London also features multilingual staff, coffee/tea in a common area, and express check-in.

This 4-star London hotel is smoke free.

  • 1 building
  • 370 guestrooms or units
  • 8 levels
  • 2 coffee shops
  • Built in 2016
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Tower of London offers 370 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is 81.84.09.897.B.06. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

No visitors or unregistered guests are allowed at the property after midnight.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

Frequently asked questions

How close is citizenM Tower of London to the airport?

CitizenM Tower of London is 7.6 mi (28-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM Tower of London?

As of Nov 29, 2025, prices found for a 1-night stay for 2 adults at citizenM Tower of London on Dec 14, 2025 start from $127.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM Tower of London have an airport shuttle?

Airport shuttle services are not available at citizenM Tower of London.

Does citizenM Tower of London offer free breakfast?

Free breakfast isn’t provided at citizenM Tower of London, but buffet breakfast is offered for a fee of GBP 20 per person. It's available every day from 6 AM to 11 AM.

Is there a casino at citizenM Tower of London?

No, there is no casino at this hotel.

What time is check-in at citizenM Tower of London?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at citizenM Tower of London?

Free parking is not available at this hotel.

Does citizenM Tower of London have a pool?

CitizenM Tower of London does not have a pool.

Does citizenM Tower of London have a restaurant?

Yes, there is a restaurant on site.

Does citizenM Tower of London have a spa?

There are no spa services available at this hotel.

How close is citizenM Tower of London to downtown London?

CitizenM Tower of London is 2.2 mi away from London.

Reviews

citizenM Tower of London Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1321 out of 1888 reviews
Rating 8 - Good. 367 out of 1888 reviews
Rating 6 - Okay. 113 out of 1888 reviews
Rating 4 - Poor. 51 out of 1888 reviews
Rating 2 - Terrible. 36 out of 1888 reviews

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing property conveniently located to many fine dining options, shopping, travel (the Tube) and attractions. The staff was 5 star, accommodations and hotel itself was incredible. I highly recommend it!
Stayed 4 nights in Sep 2025

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location and the Tower view was worth the extra charge. My only issue is that we had a minor issue with the room (loose toilet seat), which we reported twice but was never repaired. Not a showstopper but I expect better attention to maintenance. Overall, though, I recommend this hotel.
Stayed 6 nights in Aug 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Jeanne

Traveled with group
Noisy. Hotel was so antiseptic and cold. No charm.
Stayed 1 night in Aug 2025

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Stayed 2 nights in Aug 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Super easy check in on the tablets. Room was awesome, view spectacular (had tower of London view). Bed insanely comfy. Shower fantastic. Genuinely one of our favourite London hotel stays. We will be back!
Stayed 1 night in Aug 2025

10/10 Excellent

Kamil

Stayed 2 nights in Aug 2025

8/10 Good

GILLIAN

Traveled with group, Business traveler
Liked: Staff & service
Access to tube station
Stayed 1 night in Aug 2025

6/10 Okay

Tanisha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
They need tea/coffee in rooms or lobby. They told us not to sleep in the booths when we arrived super early and no rooms were available until 2 pm. Rooms are very small with modular bathrooms. Door didn't shut properly. Well located, clean, and safe. But this is certainly not a 4-star hotel.
Stayed 3 nights in Aug 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Few things to think on

First lets start with the negative points which unfortunately there were a few issues. First day couldnt get in to our room till gone 4pm as probl with system- these things happen and was offered complimemtary drink. Had to move rooms as air conditioning wasnt great and thought maybe it was just original room issue. It isnt. This could do with being better. Second day issue again , update being done which caused issues with lifts, lights, media etc in rooms as it seems everything runs off the same system controlled by an ipad or you have to download app to do it from your phone. This is where i find a problem, as many guests were having issues in lifts and in a morning i get up and go for a cup of tea, wgen i return lights come on full blast. This is a problem for my partner who was sleeping later and got blinded. So i really think this system needs looking at. You can stream from mobile/tablet to tv but again there are issues, you cant pause your program without drama, i dont know why and the channels on ipad are somewhat quite dated. I think adding stream sites such as netflix or prime would be better and easoer for guests. Now for the positives. Every single member of staff was helpful, warm and welcoming. You were never stood waiting for someone to serve you, very efficient and would absolutely make sure you are treated with upmost respect. Score out of ten would be 15. Bed was fabulous size and clean and comfortable. Shower was amazing. Room clean and well organised.
Stayed 3 nights in Aug 2025

10/10 Excellent

Martinique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I adored everything about this stay. Tech savvy, super walkable, right next to the train, all amazing details. Add in amazing staff, who are super nice and helpful. Next time I am in London, 💯 staying here. Thanks for a great stay in London!
Stayed 1 night in Aug 2025

10/10 Excellent

Debby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For 1 or 2 people this room was perfect. Although the tablet which ran everything was causing problems, everything else was great. The elevators were a bit slow. The availability to a snack bar and cafe in the hotel were wonderful.
Stayed 8 nights in Aug 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Camilio

Stayed 3 nights in Aug 2025

10/10 Excellent

Rosalynn

Stayed 1 night in Aug 2025

10/10 Excellent

rebeca alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
No pool
Stayed 3 nights in Aug 2025

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Channel

Stayed 3 nights in Aug 2025

6/10 Okay

Maricela

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Very small room, no bottle water, no coffee maker. Maybe good for a single person. The staff were very nice and is in a good location
Stayed 2 nights in Aug 2025

10/10 Excellent

Dinal

Stayed 6 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025