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citizenM Tower of London

4.0 star property
4-star hotel near Tower of London

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Photo gallery for citizenM Tower of London

Check-in/check-out kiosk
Building design
Bar (on property)
Bar (on property)
Premium Room, 1 King Bed (View) | City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
40 Trinity Square, London, England, EC3N 4DJ
  • Place, Tower of London
    ‪2 min walk‬
  • Place, London Bridge
    ‪13 min walk‬
  • Place, St. Paul's Cathedral
    ‪19 min walk‬
  • Airport, London (LCY-London City)
    ‪21 min drive‬

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About the neighborhood

London

London City Centre stay.Within a 15-minute walk of this London City Centre hotel, you'll find Tower of London and London Bridge. St. Paul's Cathedral and Covent Garden Market are also within 3 miles (5 km).

What's nearby

  • Tower of London - 2 min walk - 0.1 miles
  • Tower Bridge - 8 min walk - 0.4 miles
  • London Bridge - 13 min walk - 0.7 miles
  • St. Paul's Cathedral - 19 min walk - 1.1 miles
  • Big Ben - 14 min drive - 3.3 miles

Getting around

  • Tower Hill Station - 1 min walk
  • Fenchurch Street Station - 3 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪canteenM - ‬1 min walk
  • ‪Savage Garden - ‬2 min walk
  • ‪The Liberty Bounds (Wetherspoon) - ‬2 min walk
  • ‪Traitor's Gate - ‬1 min walk
  • ‪The Minories - ‬3 min walk

About this property

citizenM Tower of London

4-star hotel near Tower of London
There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 8 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Tower of London also features multilingual staff, coffee/tea in a common area, and express check-in.

This 4-star London hotel is smoke free.

  • 1 building
  • 370 guestrooms or units
  • 8 levels
  • 2 coffee shops
  • Built in 2016
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Tower of London offers 370 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Low-height desk (29 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is 81.84.09.897.B.06. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

No visitors or unregistered guests are allowed at the property after midnight.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

Frequently asked questions

How close is citizenM Tower of London to the airport?

CitizenM Tower of London is 7.6 mi (28-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM Tower of London?

As of Nov 5, 2025, prices found for a 1-night stay for 2 adults at citizenM Tower of London on Nov 16, 2025 start from $125.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM Tower of London have an airport shuttle?

Airport shuttle services are not available at citizenM Tower of London.

Does citizenM Tower of London offer free breakfast?

Free breakfast isn’t provided at citizenM Tower of London, but buffet breakfast is offered for a fee of GBP 20 per person. It's available every day from 6 AM to 11 AM.

Is there a casino at citizenM Tower of London?

No, there is no casino at this hotel.

What time is check-in at citizenM Tower of London?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at citizenM Tower of London?

Free parking is not available at this hotel.

Does citizenM Tower of London have a pool?

CitizenM Tower of London does not have a pool.

Does citizenM Tower of London have a restaurant?

Yes, there is a restaurant on site.

Does citizenM Tower of London have a spa?

There are no spa services available at this hotel.

How close is citizenM Tower of London to downtown London?

CitizenM Tower of London is 2.2 mi away from London.

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1294 out of 1837 reviews
Rating 8 - Good. 355 out of 1837 reviews
Rating 6 - Okay. 105 out of 1837 reviews
Rating 4 - Poor. 48 out of 1837 reviews
Rating 2 - Terrible. 35 out of 1837 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing property conveniently located to many fine dining options, shopping, travel (the Tube) and attractions. The staff was 5 star, accommodations and hotel itself was incredible. I highly recommend it!
Stayed 4 nights in Sep 2025

10/10 Excellent

rebeca alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Aug 2025

10/10 Excellent

erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Hugh

Stayed 1 night in Aug 2025

8/10 Good

Tarra, Draper

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
loved it!
Stayed 8 nights in Jul 2025

6/10 Okay

Gwenael

Traveled with family
Liked: Amenities
The room was mostly clean, aside from the hair that we found in the bed, bathroom and throughout the room. The staff at checkout kept taking care of other customers, despite them arriving after us. It took us 15 minutes to get our bags. Why put new bags in the storage room without simultaneously taking our tickets to retrieve our bags in the same room? It was unfriendly and not efficient at all. The hotel worker really did not care about us having to wait. A line should be set up to make sure nobody skips ahead.
Stayed 4 nights in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Putri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the vibe in this hotel – it feels really comfortable and welcoming. The room is a great size with plenty of storage space, and the staff are all very friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff super friendly and helpful
Stayed 7 nights in Jul 2025

10/10 Excellent

Evan, Tacoma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Will be recommending friends and family to stay at a Citizen whenever they are travelling
Stayed 6 nights in Jul 2025

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well designed rooms, quiet given the location, nice roof top terrace and bar, great views of the Tower of London!
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, clean room with fridge to store drinks and food during the hot weather, good shower with nice amenities. Very enjoyable stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location by the Tower of London. Super convenient as the hotel is directly above the Tower Hill tube stop for the Circle and District lines. Loved the room set up - while it wasn’t the largest space it was very well laid out and efficient. There were two of us staying in the room and it never felt cramped. I was impressed with the Citizen M app and iPad which could be used to control everything in the room, including the blinds, lights, television and air conditioning. Everything worked seamlessly. The bed was larger than I expected and was super comfortable. Will definitely stay here again next time I am in London.
Stayed 3 nights in Jul 2025

10/10 Excellent

ALISTAIR, ESHER

Stayed 3 nights in Jul 2025

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for single or couple visiting the city. Room is small but it’s good enough for what you need during your stay- a comfortable XL bed and hot shower after a long day of exploring the city. They are right, I didn’t want to get out of the shower! Super convenient getting around the city with The Circle Line’s Tower Hill train station being right underneath the hotel. Staffs are friendly and welcoming. They are able to hold your luggage if there is storage room available. Hotel decor is cozy & lovely as well. I believe their restaurant bar area is open 24/7. Perfect for red-eye flights or late night munchies. Would stay with CitizenM again next time.
Room with the Tower of London view
Stayed 3 nights in Jul 2025

4/10 Poor

Durga

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The people are really good The rooms are small , the room cleanliness is bad . We stayed for 7 days and bedsheets were not changed . The room dusting was not done . The pillows are very firm and the ac did not work We will not recommend to stay here Although it is very convenient for tube station
Stayed 7 nights in Jul 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Easy to check in; reasonable time and no hassle
Stayed 1 night in Jul 2025

10/10 Excellent

Gina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and breakfast awesome
Stayed 2 nights in Jul 2025

10/10 Excellent

Swapnil

Stayed 3 nights in Jul 2025

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed and great location and transport links
Stayed 1 night in Jul 2025

2/10 Terrible

Bernard

Disliked: Staff & service

Unpaid Refund

There was no power to the room. So the TV and the plugs in the room did not work. The person at the front desk who's name is Joseph agreed to refund 25% of the cost. He also said he would email me to confirm this. I did not receive the refund or the email. I stayed in a Citizen M hotel in Paris in May. I had hoped for a similar experience in London. But it was sadly lacking
Stayed 1 night in Jul 2025

8/10 Good

pamela, Sherman Oaks

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lovely beautifully lit room was wall to wall bed… not kidding! You’ll hv to climb over your bed partner to get to the bathroom but you could just turn the pillows sideways. Love the hotel and staff was great. The roof top views were WONDERFUL!!!
Stayed 2 nights in Jul 2025

4/10 Poor

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the all electronic checkin/checkout and the room operating on an iPad with fancy lighting options. Rooms simple and functional. Breakfast buffet adequate. The lifts are a bit slow and seem to stem from the early 19th century, if your room is in the lower levels you may want to use the stairs. Otherwise very pleasant stay.
Stayed 2 nights in Jul 2025