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The Tower Hotel

4-star property
St Katharine's Way, London, England 1-855-201-7819

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4.4 out of 5
Excellent!
See all 27 Travelocity Reviews

"Close to where we wanted to go. Excellent for site seeing. " More

By a verified traveler on Wed 19 Feb 2020

Points Of Interest

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Hotel Description

4-star hotel near Tower Bridge

In historical district

You'll be steps from Tower Bridge and within a 10-minute walk of Tower of London with a stay at this London City Centre hotel. Also, HMS Belfast is within half a mile (1 km) and The Shard is within 2 miles (3 km).

Dining options, 2 bars/lounges

This smoke-free hotel features 2 restaurants, 2 bars/lounges, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a coffee shop, and a terrace are also offered.

Free WiFi, Smart TVs

The 801 guestrooms have Smart TVs with digital channels and offer free WiFi and 24-hour room service. Other amenities include coffee/tea makers, free bottled water, and hair dryers.

Sleeper Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$131* Per night/room Aug 8 - Aug 9

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Double, with Bridge View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

The Tower Hotel ratings based on 27 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Tower Hotel

Everyone (8) Couples (8) Family (11)
5 out of 5

Posted by on Jan 22, 2020

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5 out of 5
Knowing our plane would arrive at Heathrow at 8am after a long flight from New York, several weeks before arriving, I contacted the hotel directly to inquire about an early check in. I had been willing to pay an additional amount or even book an additional night, but was told to contact the hotel upon our arrival in London and that my request had been added to our file. What I didn't know then, was that I would become extremely ill during the flight - something that has never happened to me before and because of this, I didn't think to call them. Originally the early check in was so that we could rest, but needed it as I was still quite ill when we arrived at the hotel probably about 11am. The young lady at the reception desk told me to leave my phone number and she would text us as soon as a room was available - though I felt like she was just trying to get me to go away so she could help the next person in line. We waited until 1pm, all the while I had my head down or was going back and forth to the restroom on the floor above. When my husband approached reception again, a different employee was extremely kind and got us into a room immediately. When my husband came to the coffee lounge area to tell me this good news, I thought I would cry. What a crazy way to start the trip - sick as a dog on the plane and then the long wait for a room I had requested and offered to pay for nearly two months in advance. In the end, we really enjoyed our stay in the great location.

Posted by on Jan 8, 2020

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4 out of 5

Posted by on Dec 29, 2019

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5 out of 5
The view is wonderful. Some problems with noise late from workmen late at night.

Posted by on Nov 1, 2019

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5 out of 5
We loved our stay at the Tower Hotel! Our view from our room was amazing. The staff was very friendly and helpful. The location was great - within walking distance to Tower of London and Tower bridge and Tower Hill Tube station. There was an extra bonus of having Starbucks and a little convenience store next to hotel also. We would highly recommend the Tower Hotel!

Posted by on Oct 30, 2019

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4 out of 5
The location is great, right next to the Tower of London. The room was large enough but not overly spacious and the bed was very comfortable. We ate in the Vicinity restaurant where the food was yummy and the service was great. I only wish there had been more gluten-free options on the menu. There weren't enough to warrant a second visit just to eat the same things.

Posted by , from Austin, TX on Oct 23, 2019

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5 out of 5
Excellent location! Staff couldn’t have been better. Cannot beat the view. Lots to do there.

Posted by on Oct 21, 2019

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5 out of 5
Had a lovely time..it's a very beautiful hotel great location..we be booking it again in the future

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 16, 2019 by Bechir M

Dear Guest, Thank you for choosing to stay with us. I am so delighted to know that you had such a lovely time that you will be looking to book a room with us again. We look forward to your next stay. Kind regards, Bechir Messaoud Hotel Manager

5 out of 5
The location was unbelievably beautiful! The staff were friendly and accommodating.

Posted by on Oct 9, 2019

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5 out of 5
Very happy with my stay at this property, thanks for your excellent service.

Posted by on Sep 18, 2019

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Comment from Hotel Management

Sep 23, 2019 by Bechir Messaoud

Dear LaNena, We're delighted to read your overwhelmingly positive feedback. Please know I have passed on all your comments to our team. We're pleased that you have chosen to stay at The Tower Hotel and would love to be hosting you again in the future. Kind regards, Bechir Messaoud

About the The Tower Hotel

Location St Katharine's Way, London, England E1W 1LD

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5933 square feet (551.2 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly The Tower Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London hotel is smoke free.

  • 801 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 2 bars or lounges
  • 5933 sq ft of conference space
  • 551.2 sq m of conference space
  • Built in 1973
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Heathrow Airport (LHR) (33.2 km / 20.6 mi)
  • Train station: Fenchurch Street Station (1.1 km / 0.7 mi)
  • Metro station: Tower Hill Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Tower Hotel offers 801 accommodations with safes and complimentary bottled water. 49-inch Smart televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.

Vicinity - This restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Staff wears personal protective equipment
  • Service animals are exempt from fees/restrictions
  • Security system
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: GBP 12 per person (approximately)
  • Self parking fee: GBP 25 per day
  • Rollaway bed fee: GBP 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Guoman hotel Tower
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  • London The Tower
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.