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4.7 out of 5

"Upon arriving, staying and leaving..the overall customer service . Checkin was very friendly and helpful, Eva the kitchen staff was just wonderful, Cl ... " More

By a verified traveler on Sun 23 Feb 2020

Hotel Description

3.5-star hotel in Hillingdon, connected to the airport

Close to airport

Your stay at this Hillingdon hotel places you within 6 miles (10 km) of Twickenham Stadium and Kempton Racecourse. Stockley Park and London Motor Museum are also within 6 miles (10 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Self parking, a coffee shop, and a snack bar/deli are also offered.

Free WiFi, sofa beds

The 457 soundproofed guestrooms offer free WiFi and sofa beds. Flat-screen TVs come with satellite channels, and other amenities include premium bedding and coffee/tea makers.

Room, 1 Double Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Double Bed with Sofa bed, Non Smoking (With Sofa Bed)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Holiday Inn Express London Heathrow T4 ratings based on 55 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Express London Heathrow T4

Everyone (26) Couples (5) Family (24)
5 out of 5
Upon arriving, staying and leaving..the overall customer service . Checkin was very friendly and helpful, Eva the kitchen staff was just wonderful, Clarissa at crown point restaurant and bar. In addition to. Clarissa coworker behind the bar was great. Wonderful team!

Posted by , from London on Feb 23, 2020

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Comment from Hotel Management

Feb 24, 2020 by Holiday Inn Express London Heathrow T4

Dear Valued Guest, Many thanks for your kind rating following your recent stay with us. We are delighted to read of a pleasant stay and look forward to welcoming you back soon. Kind Regards.

5 out of 5
Perfect location with easy, covered walkway from Heathrow terminal 4. Impeccable room, good food in restaurant, staff amazing! will definitely use this hotel when flying into or out of Heathrow!

Posted by , from USA on Jan 8, 2020

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Comment from Hotel Management

Jan 8, 2020 by Holiday Inn Express London Heathrow T4

Dear Valuable Guest, Many thanks for writing about your experience. We are glad that you had a good time and we hope to welcome you back soon. Regards

5 out of 5
love it, walking distance to the terminal. Clean facilities and very nice staff. The breakfast was excellent.

Posted by on Dec 7, 2019

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Comment from Hotel Management

Dec 8, 2019 by Holiday Inn Express London Heathrow T4

Dear Valuable Guest, Many thanks for your kind review. We are glad that you had a good experience and we hope to welcome you back very soon. Regards

5 out of 5
We had an Accessible room and it had plenty of space for wheelchair movement, but it would have been nice to have a separate chair in the room.

Posted by on Nov 20, 2019

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Comment from Hotel Management

Nov 20, 2019 by Holiday Inn Express London Heathrow T4

Dear Valuable Guest, Many thanks for your kind feedback. We hope to welcome you back in the near future. Best Regards.

5 out of 5
Walked from Terminal 3 in covered walkway. Pleasant staff and good free breakfast with free coffee refills. Nice, comfortable bed.

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 12, 2019 by Holiday Inn Express London Heathrow T4

Dear Valuable Guest, Many thanks for your kind feedback. We hope to welcome you back in the near future. Best Regards.

5 out of 5

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 12, 2019 by Holiday Inn Express London Heathrow T4

Dear Valuable Guest, Many thanks for your kind feedback. We hope to welcome you back in the near future. Best Regards.

5 out of 5
Great location. Hotel was very clean. Staff were friendly

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 12, 2019 by Holiday Inn Express London Heathrow T4

Dear Valuable Guest, Many thanks for your kind feedback. We hope to welcome you back in the near future. Best Regards.

5 out of 5
My wife and I stayed here one night during a layover from Rome to Raleigh NC. It was perfect. We had dinner in the restaurant in the Crowne Plaza (connected) and it was excellent.

Posted by , from Raleigh, NC on Oct 13, 2019

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Comment from Hotel Management

Oct 13, 2019 by Holiday Inn Express London Heathrow T4

Dear Valuable Guest, Thank you for sharing your experience at our property. We are glad that you had a positive stay and we hope to welcome you back very soon. Regards

5 out of 5

Posted by on Oct 3, 2019

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Comment from Hotel Management

Oct 4, 2019 by Holiday Inn Express London Heathrow T4

Dear Valuable Guest, Thank you for sharing your hotel experience. Your valuable feedback is much appreciated and we hope to welcome you back very soon. Regards

4 out of 5

Posted by on Sep 29, 2019

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Comment from Hotel Management

Oct 3, 2019 by Holiday Inn Express London Heathrow T4

Dear Valued Guest, Many thanks for your kind rating following your recent stay with us. We hope to welcome you back soon. Regards.

About the Holiday Inn Express London Heathrow T4

Location Terminal 4, 1 Swindon Road, Hounslow, England TW6 3FJ

Renovations + Closures

This property is closed from 25 March 2020 to 3 July 2020 (dates subject to change).

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. Public spaces have free WiFi. The business-friendly Holiday Inn Express London Heathrow T4 also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Hounslow hotel is smoke free.

  • 457 guestrooms or units
  • 8 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: London (LHR-Heathrow) (7 km / 4.4 mi)
  • Train station: Heathrow Terminal 4 Station (0.8 km / 0.5 mi)
  • Metro station: Heathrow Terminal 4 Underground Station (0.9 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express London Heathrow T4 offers 457 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 49-inch flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

The Express Bar and Café - This café serves breakfast, lunch, and dinner. Open 24 hours.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • One child stays free
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GBP 5.50 per person (one-way)
  • Airport shuttle fee per child: GBP 0 (one-way), (up to 12 years old)
  • Self parking fee: GBP 20 per day
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express London Heathrow T4 Hotel Hounslow
  • Holiday Inn Express London Heathrow T4 Hotel
  • Holiday Inn Express London Heathrow T4 Hounslow
  • Express London Heathrow T4
  • Express London Heathrow T4
  • Holiday Inn Express London Heathrow T4 Hotel
  • Holiday Inn Express London Heathrow T4 Hounslow
  • Holiday Inn Express London Heathrow T4 Hotel Hounslow

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.