4.2 out of 5

"This hotel is one of the best Hilton hotels I've stayed in. Clean, large expansive bathroom. Sheets were spotless, soft, clean and pristine. Room d ... " More

By a verified traveler on Mon 20 Aug 2018

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Hotel Description

4-star eco-friendly hotel near Stockley Park

Near the airport

Your stay at this Hillingdon hotel places you within 6 miles (10 km) of Twickenham Stadium and Stockley Park. Kempton Racecourse and Bushy Park are also within 6 miles (10 km).

Renovated in 2014

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Self parking, a coffee shop, and a grocery/convenience store are also offered.

Free Internet, refrigerators

The 364 guestrooms offer free WiFi and free wired Internet, refrigerators, and LCD TVs. Room service, laptop-compatible safes, and showers are also available.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$52 per night

Room, 1 Queen Bed with Sofabed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed (with Sofa)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hilton Garden Inn London Heathrow Airport ratings based on 33 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn London Heathrow Airport

Everyone (20)
1 out of 5
Would not accept my Hilton honors status or issue points

Posted by on Dec 29, 2018

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Comment from Hotel Management

Dec 31, 2018 by hgi

Dear guest, thank you for your feedback. Unfortunately you get the Hilton honors benefits only if booked directly via Hilton website.

4 out of 5
Close to the airport and tube station. Made visiting London easy!

Posted by , from Fayetteville NC USA on Nov 23, 2018

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Comment from Hotel Management

Nov 29, 2018 by Arjun Parekh, Guest Service Manager

Dear Guest, Thank you for taking the time to leave a feedback for your stay. We are happy to hear that you were happy with the service you received. We look forward to welcoming you again in the future. King Regards,

4 out of 5
Nice hotel close to the airport. The hotel hoopla shuttle can run early so I would be out front at least 10 minutes early.

Posted by on Sep 23, 2018

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5 out of 5

Clean, well-maintained and comfortable!

Pros: Clean, modern, well-kept. Courteous, friendly and welcoming staff.
Cons: Nothing - it was a great mid-price hotel with above average amenities.
This hotel is one of the best Hilton hotels I've stayed in. Clean, large expansive bathroom. Sheets were spotless, soft, clean and pristine. Room darkening curtains gave me an excellent night's sleep. The breakfast buffet bar was well stocked and the staff was courteous and professional. The ONLY downside was the hair dryer didn't work - but the front desk immediately took care of that.

Posted by on Aug 20, 2018

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5 out of 5
Good location. Reasonable price for Heathrow. Quality consistent with other Hilton Garden Inn's.

Posted by , from Ontario on Jul 30, 2018

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5 out of 5
Eager to help personnel. Excellent location, near the tube.

Posted by , from Tampa on Jul 16, 2018

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Comment from Hotel Management

Jul 24, 2018 by hgi

Dear AI, many thanks for your valued feedback on your recent stay. We hope to welcome you back in near future.

2 out of 5

Endlessly Frustrating

I got food poisoning from eating salmon in the restaurant, and was up the entire night in severe pain and vomiting. I stayed four days and every day I had to request towels. Also, every day I had to have my key reactivated and I overheard at least one guest complain of the same thing. The manager called on my last day to see if everything was okay with my stay. When I told him of these problems, he made no effort to make things right or compensate me in any way.

Posted by on Jul 10, 2018

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5 out of 5
Last night of two week whirlwind trip, comfortable and relaxing

Posted by on Jun 29, 2018

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Comment from Hotel Management

Jul 3, 2018 by hgi

Dear guest, thank you for choosing to stay with us. we hope to welcome you back in near future.

4 out of 5

Great place for access to heathrow

Pros: very quiet and very clean. Great staff.
Cons: my only suggestion is to have us-style adaptors. they have usb plugs on TV but only one per tv, they are slow, and you can't charge laptop.
Location: close to heathrow. can walk to Tesco in 10 minutes.
The hotel rooms are a little old, but very clean and very well maintained. Rooms are quiet and very nice. Staff if 1st rate. We got free breakfast buffet, it had good variety great food. If you need good, quiet place for you or family to stay near heathrow this is great choice. There is shuttle to terminals for 4.5 pound per adult, kids free. It takes about 25 minutes. my only suggestion is to have us-style adaptors. they have usb plugs on TV but only one per tv, they are slow, and you can't charge laptop.

Posted by on Jun 26, 2018

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Comment from Hotel Management

Jun 27, 2018 by hgi

Dear guest, many thanks for your valued feedback. We hope to welcome you back in near future.

3 out of 5

Close to airport and Tube station

Pros: Friendly staff. $5 shuttle from the airport at regular intervals- Go straight to the #10 bus stop outside terminal 2 for Hotel Hoppa
Cons: Bathroom fixtures a bit old. Better variety of food
Location: The tube is your escape. Nothing much to do nearby.
Very basic hotel. If you just need a bed for the night , this is good. My family and I stayed for a week because we booked late and couldn't find hotels in our price range closer to the city. Pros: Easy to get to the tube station (Hatton Cross)- it's a 5 minute walk. It was easy to use to get around. The food is not exciting but not bad. The staff were pleasant and gave information easily. Near the airport. Room rate affordable. Nearby Chinese and Pizza restaurants make deliveries in under an hour. Cons: Breakfast is a hefty 12-15 pounds. If you pay up before hand you get it at 12, otherwise, you have to fork out 15. Daily 12 pound overnight parking fee if you have a car, 10 pounds if you are only parking for a few hours- I learned this the hard way when my hairdresser came to visit! It's almost an hour into the city by train- Green Park, South Kensington, etc, if you want to do sightseeing, so plan to sit for a while.

Posted by , from Kingston, Jamaica on Jan 1, 2018

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About the Hilton Garden Inn London Heathrow Airport

Location Eastern Perimeter Rd, Hounslow, England TW6 2SQ

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. WiFi and wired Internet are free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the eco-friendly Hilton Garden Inn London Heathrow Airport. A roundtrip airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of Hilton Garden Inn London Heathrow Airport was completed in 2014. This 4-star Hounslow hotel is smoke free.

  • 364 guestrooms or units
  • 7 levels
  • Built in 2014
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (5.2 km / 3.2 mi)
  • Train station: Heathrow Terminal 4 Station (2.6 km / 1.6 mi)
  • Metro station: Hatton Cross Underground Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn London Heathrow Airport offers 364 air-conditioned accommodations with laptop-compatible safes and complimentary toiletries. LCD televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Refrigerator
  • Shower
  • Housekeeping (daily)
  • Laptop safe
  • Toiletries (free)
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Pavilion Pantry - Onsite restaurant.

The Garden Bar - This bar serves light fare only.

Garden Grille - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Helicopter/airplane tours on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 4:30 AM
  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 14.95 per person (approximately)
  • Airport shuttle fee: GBP 5 per person (one-way)
  • Self parking fee: GBP 12 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heathrow Inn
  • Heathrow Inn London
  • Heathrow Jurys Inn
  • Inn Heathrow
  • Jurys Heathrow
  • Jurys Inn Heathrow
  • Jurys Inn Heathrow London
  • Jurys Inn London Heathrow
  • Jurys London Heathrow
  • London Jurys Inn Heathrow
  • Hilton Garden Inn London Heathrow Airport Hotel
  • Hilton Garden Inn London Hotel
  • Hilton Garden Inn London Heathrow Airport
  • Hilton Garden Inn London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.