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Hilton Garden Inn London Heathrow Airport

4-star property
Eastern Perimeter Rd, Hounslow, England 1-855-201-7819

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4.2 out of 5
Very good!
See all 51 Travelocity Reviews

"It had laundry service I could use, by buying tokens for washer & dryer " More

By a verified traveler on Mon 30 Dec 2019

Points Of Interest

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Hotel Description

4-star eco-friendly hotel near Stockley Park

Near the airport

A stay at this Hillingdon hotel places you within 6 miles (10 km) of Twickenham Stadium and 9 miles (15 km) of Thorpe Park. Hampton Court Palace is within 9 miles (15 km) and Windsor Castle is within 12 miles (20 km).

Renovated in 2014

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 7 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Self parking, a coffee shop, and a grocery/convenience store are also offered.

Free Internet, LCD TVs

The 364 guestrooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and refrigerators. Minibars, room service, and hair dryers are also available.

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$56* Per night/room Aug 2 - Aug 3

Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hilton Garden Inn London Heathrow Airport ratings based on 51 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn London Heathrow Airport

Everyone (28) Couples (4) Family (6)
5 out of 5
Staff was very helpful! A 5 minute walk to the tube (subway lol). Not that much dining options close by. Pleasant stay at this hotel!

Posted by on Nov 12, 2019

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Comment from Hotel Management

Nov 23, 2019 by hgi

Dear guest,thank you for your feedback on your recent stay. We hope to welcome you back in near future.

1 out of 5
This hotel has management problems. I've been coming here annually for nearly 10 years (it started as a Jury's Inn) and what's happened to it is just tragic. It's not an easy hotel to get to from Heathrow but was once a jewel. Now it's dated, worn, hard to get to and overpriced.

Posted by on Oct 23, 2019

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Comment from Hotel Management

Nov 3, 2019 by hgi

Dear guest, thank you for your feedback on your recent stay. Apologies for the issues you had during your stay. The hotel is currently undergoing refurbishment to get a facelift. We hope to welcome you back in near future.

2 out of 5
Staff was very helpful. Misleading on airport shuttle. It’s a paid bus. Air conditioning did not work.

Posted by on Sep 21, 2019

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Comment from Hotel Management

Sep 21, 2019 by Arjun Parekh

Dear Guest, Thank you for taking the time to leave a feedback for your stay. We at Hilton Garden Inn are constantly trying to make things better for our guests and your feedback is very much valued. We look forward to welcoming you again in the future. King Regards, Arjun Parekh Guest Service Manager

4 out of 5
We couldn't get the a-c as cool as we wanted. The breakfast was very good. Staff was very helpful.

Posted by , from Baton Rouge on Sep 17, 2019

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Comment from Hotel Management

Sep 21, 2019 by Arjun Parekh

Dear Guest, Thank you for taking the time to leave a feedback for your stay. We at Hilton Garden Inn are constantly trying to make things better for our guests and your feedback is very much valued. We look forward to welcoming you again in the future. King Regards, Arjun Parekh Guest Service Manager

5 out of 5
Nicely appointed room. Location was near an underground station and bus stop. Convenient place to stay near London Heathrow.

Posted by on Sep 11, 2019

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Comment from Hotel Management

Sep 11, 2019 by Arjun Parekh

Dear Guest, Thank you for taking the time to leave a feedback for your stay. We at Hilton Garden Inn are constantly trying to make things better for our guests and your feedback is very much valued. We look forward to welcoming you again in the future. King Regards, Arjun Parekh Guest Service Manager

5 out of 5
Excellent breakfast in the morning. Good size rooms.

Posted by on Sep 3, 2019

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Comment from Hotel Management

Sep 3, 2019 by Arjun Parekh

Dear Guest, Thank you for taking the time to leave a feedback for your stay. We at Hilton Garden Inn are constantly trying to make things better for our guests and your feedback is very much valued. We look forward to welcoming you again in the future. King Regards, Arjun Parekh Guest Service Manager

5 out of 5

Posted by on Jul 17, 2019

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Comment from Hotel Management

Jul 18, 2019 by Arjun Parekh

Dear Guest, Thank you for taking the time to leave a feedback for your stay. We at Hilton Garden Inn are constantly trying to make things better for our guests and your feedback is very much valued. We look forward to welcoming you again in the future. King Regards, Arjun Parekh Guest Service Manager

5 out of 5
Quick checkin and neat room, just the tub was getting over flow while taking a bath

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 17, 2019 by hgi

Dear guest, thank you for your feedback on your recent stay. We hope to welcome you back in near future.

4 out of 5
Good firm beds, clean rooms, friendly and efficient staff... just what you want for a ‘wait for my morning flight’ hotel. Be warned - the two bed rooms are a little cramped, but if all you’re planning on doing is sleeping, that’s not a big concern!

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 7, 2019 by Arjun Parekh

Dear Guest, Thank you for taking the time to leave a feedback for your stay. We at Hilton Garden Inn are constantly trying to make things better for our guests and your feedback is very much valued. We look forward to welcoming you again in the future. King Regards, Arjun Parekh Guest Service Manager

5 out of 5

Posted by on Jun 29, 2019

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Comment from Hotel Management

Jun 30, 2019 by Arjun Parekh

Dear Guest, Thank you for taking the time to leave a feedback for your stay. We at Hilton Garden Inn are constantly trying to make things better for our guests and your feedback is very much valued. We look forward to welcoming you again in the future. King Regards, Arjun Parekh Guest Service Manager

About the Hilton Garden Inn London Heathrow Airport

Location Eastern Perimeter Rd, Hounslow, England TW6 2SQ

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge
  • Fitness facility
  • Restaurant

The following facilities are closed on Friday and Saturday:

  • Fitness facility
  • Restaurant
  • Bar/lounge

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have free WiFi and wired Internet. There are 7 meeting rooms available. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the eco-friendly Hilton Garden Inn London Heathrow Airport. For a fee, parking is available. A complete renovation of Hilton Garden Inn London Heathrow Airport was completed in 2014. This 4-star Hounslow hotel is smoke free.

  • 364 guestrooms or units
  • 7 levels
  • Built in 2014
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (5.2 km / 3.2 mi)
  • Train station: Heathrow Terminal 4 Station (2.8 km / 1.7 mi)
  • Metro station: Hatton Cross Underground Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn London Heathrow Airport offers 364 accommodations with minibars and laptop-compatible safes. 43-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:30 AM.

Pavilion Pantry - Onsite café.

The Garden Bar - This bar serves light fare only.

Garden Grille - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Helicopter/airplane tours on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers airport shuttle service at a surcharge.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a smoke detector. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 14.95 per person (approximately)
  • Self parking fee: GBP 12 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heathrow Inn
  • Heathrow Inn London
  • Heathrow Jurys Inn
  • Inn Heathrow
  • Jurys Heathrow
  • Jurys Inn Heathrow
  • Jurys Inn Heathrow London
  • Jurys Inn London Heathrow
  • Jurys London Heathrow
  • London Jurys Inn Heathrow
  • Hilton Garden Inn London Heathrow Airport Hotel
  • Hilton Garden Inn London Hotel
  • Hilton Garden Inn London Heathrow Airport
  • Hilton Garden Inn London
  • Hilton London Heathrow Airport
  • Hilton Garden Inn London Heathrow Airport Hotel
  • Hilton Garden Inn London Heathrow Airport Hounslow
  • Hilton Garden Inn London Heathrow Airport Hotel Hounslow

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Tourism Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.