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4.0 out of 5

"The staff was courteous and helpful. My room was spotless. " More

By a verified traveler on Wed 26 Jun 2019

Hotel Description

4-star hotel in Cranford

Close to airport

Your stay at this Cranford hotel places you within 6 miles (10 km) of Twickenham Stadium and Kempton Racecourse. Brunel University and University of West London are also within 6 miles (10 km).

Renovated in 2014

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 7 conference rooms, business center, and airport shuttle. WiFi in public areas is free.

Free Internet, LED TVs

The 200 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. Other amenities include LED TVs, hair dryers, and laptop-compatible safes.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$85* Per night/room Aug 22 - Aug 23

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed (Presidential)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Twin Room, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

DoubleTree by Hilton London Heathrow Airport ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton London Heathrow Airport

Everyone (3) Family (2)
3 out of 5

Posted by on Jun 20, 2021

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Comment from Hotel Management

Jun 24, 2021 by DoubleTree by Hilton London Heathrow Team

Thank you for taking the time to complete our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. Would you like to share with us more details? Again, thank you for completing our survey .

2 out of 5
I had paid for a room with a king bed and pull out couch. They gave us a double bed with a pull out chair.

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 28, 2019 by RR

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 16, 2019 by Ruk

Thanks for staying with us. We appreciate your feedback!

5 out of 5
The staff was courteous and helpful. My room was spotless.

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jun 27, 2019 by RR

Thank you for your review. We will endeavour to look in to our services and ensure all guests are happy with their stay. We look forward to welcoming you back to the Doubletree by Hilton again in the future.

4 out of 5
Everything was good, staff was very friendly and helpful

Posted by on Apr 3, 2019

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Comment from Hotel Management

Apr 3, 2019 by Ruk

Dear reviewer Thank you for your 4 star review, Kind regards

5 out of 5

Great hotel for the price

Pros: Clean and quiet
Location: Kind of a bad neighborhood. Very far away from city.
The hotel was clean, friendly, and quiet. Only one complaint: too far from city center. Bus + Subway time usually amounted to about 1 1/2 hours.

Posted by on Oct 18, 2017

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Comment from Hotel Management

Oct 20, 2017 by Ruk

Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. kind regards

About the DoubleTree by Hilton London Heathrow Airport

Location 745 Bath Road, Hounslow, England TW5 9QE

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. Event space at this hotel measures 3240 square feet (301 square meters) and includes conference space. The business-friendly DoubleTree by Hilton London Heathrow Airport also features a 24-hour fitness center, laundry facilities, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of DoubleTree by Hilton London Heathrow Airport was completed in 2014. This 4-star Hounslow hotel is smoke free.

  • 200 guestrooms or units
  • 5 levels
  • 3240 sq ft of conference space
  • 301 sq m of conference space
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (4.5 km / 2.8 mi)
  • Train station: Hayes & Harlington Station (4 km / 2.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton London Heathrow Airport offers 200 accommodations with laptop-compatible safes and safes. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Hounslow hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LED television
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Brasserie - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and lunch, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines We're Good To Go (UK)
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 17.00 per person (approximately)
  • Airport shuttle fee: GBP 4.50 per person (one way)
  • Self parking fee: GBP 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Heathrow Airport
  • DoubleTree Hilton London Heathrow Airport
  • DoubleTree Hilton London Hotel Heathrow Airport
  • DoubleTree Hilton London Heathrow Airport Hotel
  • DoubleTree by Hilton London Heathrow Airport Hotel
  • DoubleTree by Hilton London Heathrow Airport Hounslow
  • DoubleTree by Hilton London Heathrow Airport Hotel Hounslow

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.