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"Check in fast and efficient by friendly professional staff, but the layout of the corridors and rooms is so confusing! I had another guest tell me how ... " More

By a verified traveler on Wed 20 Nov 2019

Hotel Description

4-star hotel near Stockley Park

Close to airport

A stay at this Hillingdon hotel places you within 3 miles (5 km) of Stockley Park and 6 miles (10 km) of Twickenham Stadium. Brunel University is within 6 miles (10 km) and Windsor Castle is within 9 miles (15 km).

Business services

This hotel features a restaurant, a 24-hour health club, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. You'll appreciate the area shuttle, self parking, and coffee shop/café.

Free WiFi, LED TVs

The 710 soundproofed guestrooms offer free WiFi and 24-hour room service. LED TVs come with cable channels, and other amenities include coffee/tea makers and portable fans.

Standard Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$88* Per night/room Oct 23 - Oct 24

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 1 Double Bed, Non Smoking (Runway View)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed, Non Smoking, View (Runway View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Suite, 1 Queen Bed, Non Smoking (Runway View)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 2 Twin Beds, Non Smoking, View (Runway View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Renaissance London Heathrow Hotel ratings based on 13 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Renaissance London Heathrow Hotel

Everyone (10) Couples (2) Family (2)
4 out of 5

Posted by on Jan 6, 2020

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5 out of 5
Check in fast and efficient by friendly professional staff, but the layout of the corridors and rooms is so confusing! I had another guest tell me how to find my room and it felt like a very long walk from the lift! The room itself was fresh and clean, I had a fabulous view of the runway too which was a bonus for me, I loved the shower but theres nowhere at all to put your toiletries whilst showering and that proved difficult! I used room service which would have been perfect had the food not been only warm, however breakfast was amazing one of the best Ive ever had.I will be definitely be staying again regardless of the small issues.

Posted by on Nov 20, 2019

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5 out of 5
Everything was great! Your staff was so friendly, kind, and helpful!

Posted by on Oct 8, 2019

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4 out of 5
Convenient to airport, access via shuttle was easy. Very nice room, great breakfast bar.

Posted by on Oct 7, 2019

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4 out of 5

Posted by on Sep 21, 2019

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4 out of 5

Posted by on Jul 27, 2019

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1 out of 5
nothing no directiond s on how to get to room check in person was a jerk

Posted by on Jun 12, 2019

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4 out of 5

Posted by on Apr 3, 2019

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Comment from Hotel Management

Apr 5, 2019 by Front Office Team

Thank you for choosing to stay with us, we look forward to welcoming you again soon!

4 out of 5

Posted by on Mar 16, 2019

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Comment from Hotel Management

Apr 5, 2019 by Front Office team

Thank you for choosing to stay with us, we look forward to welcoming you again soon!

5 out of 5

Posted by on Jan 1, 2019

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Comment from Hotel Management

Jan 3, 2019 by Caleb Hutchinson - Guest Relations Supervisor

Good Evening, Thank you for taking the time to share about your recent experience. We are pleased to hear that you enjoyed your recent stay here with us, and we do hope that we will be able to welcome you back again soon.

About the Renaissance London Heathrow Hotel

Location Bath Road, Hounslow, England TW6 2AQ

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi is free in public spaces. Event space at this hotel measures 18665 square feet (1734 square meters) and includes conference space. A 24-hour health club, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Renaissance London Heathrow Hotel. An airport shuttle at scheduled times and an area shuttle are available for a fee. Parking is available for a fee. This 4-star Hounslow hotel is smoke free.

  • 1 building
  • 710 guestrooms or units
  • 4 levels
  • 18665 sq ft of conference space
  • 1734 sq m of conference space
  • Built in 1973
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (1.6 km / 1 mi)
  • Train station: Heathrow Central Station (2.5 km / 1.5 mi)
  • Metro station: Heathrow Terminal 1-3 Underground Station (0.9 km / 0.6 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Renaissance London Heathrow Hotel offers 710 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. 25-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans.

  • Separate bedroom
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy English breakfast daily from 6 AM to 10 AM.

Market Garden Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.

Bar Eleven - This bar specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Cafe Cha - This coffee shop specializes in British cuisine and serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 14.50 per person (approximately)
  • Airport shuttle fee: GBP 4.50 per person (one-way)
  • Self parking fee: GBP 15.00 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Renaissance Heathrow Airport
  • Renaissance Hotel Heathrow Airport
  • Hounslow Renaissance
  • Renaissance Heathrow
  • Renaissance Hotel Hounslow
  • Renaissance Hotel London Heathrow
  • Renaissance Hounslow
  • Renaissance London Heathrow Hotel Hounslow
  • Renaissance London Heathrow Hotel
  • Renaissance London Heathrow Hounslow
  • Renaissance London Heathrow
  • Renaissance London Heathrow
  • Renaissance London Heathrow Hotel Hotel
  • Renaissance London Heathrow Hotel Hounslow
  • Renaissance London Heathrow Hotel Hotel Hounslow

You should know

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.