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"Only stayed for 1 night. Hotel was clean & easy to get to from the airport via bus ($5 each way/person). Arrived early but staff was helpful to get us ... " More

By a verified traveler on Mon 25 Jun 2018

Hotel Description

4-star hotel near Stockley Park

Near the airport

A stay at this Hillingdon hotel places you within 3 miles (5 km) of Stockley Park and 6 miles (10 km) of Twickenham Stadium. Brunel University is within 6 miles (10 km) and Twickenham Stoop is within 9 miles (15 km).

Business services

This hotel features a restaurant, a 24-hour health club, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and airport shuttle. You'll appreciate the area shuttle, self parking, and coffee shop/café.

Free WiFi, LED TVs

The 710 soundproofed guestrooms offer free WiFi and 24-hour room service. LED TVs come with cable channels, and other amenities include coffee/tea makers and portable fans.

Standard Room, 1 Queen Bed (Newly Refurbished)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$72* Per night/room Oct 18 - Oct 19

Executive Room, Business Lounge Access (Runway View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed, View (Runway View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Suite, 1 Queen Bed, Business Lounge Access (Runway View)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 2 Twin Beds (Runway View)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Renaissance London Heathrow Hotel ratings based on 11 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Renaissance London Heathrow Hotel

Everyone (11)
4 out of 5

Posted by on Jul 27, 2019

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1 out of 5
nothing no directiond s on how to get to room check in person was a jerk

Posted by on Jun 12, 2019

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4 out of 5

Posted by on Apr 3, 2019

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Comment from Hotel Management

Apr 5, 2019 by Front Office Team

Thank you for choosing to stay with us, we look forward to welcoming you again soon!

4 out of 5

Posted by on Mar 16, 2019

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Comment from Hotel Management

Apr 5, 2019 by Front Office team

Thank you for choosing to stay with us, we look forward to welcoming you again soon!

5 out of 5

Posted by on Jan 1, 2019

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Comment from Hotel Management

Jan 3, 2019 by Caleb Hutchinson - Guest Relations Supervisor

Good Evening, Thank you for taking the time to share about your recent experience. We are pleased to hear that you enjoyed your recent stay here with us, and we do hope that we will be able to welcome you back again soon.

1 out of 5
Heat didn't work. They didn't make any attempt to accommodate me. Nobody followed up on any of my concerns. Also the mini-fridge didn't work. Not an issue for me but another indication of the condition of the hotel rooms

Posted by on Dec 22, 2018

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3 out of 5
The bed was terrible. Need to update mattress in our room. We slept terribly for the whole week. Location was close to public transportation and our greeter Mark was absolutely lovely and made our stay at the hotel wonderful

Posted by , from Fargo, ND on Oct 28, 2018

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4 out of 5

Clean hotel

Only stayed for 1 night. Hotel was clean & easy to get to from the airport via bus ($5 each way/person). Arrived early but staff was helpful to get us checked in with no extra charge. Room was comfortable with hot shower & cold A.C. King size bed was clean & lots of pillows. We paid extra for a view of the airport as their website touted this as a good thing. IT WAS NOT. The thick glass windows did block out some of the noise but not as much as we'd have liked. Should have stuck with the room without a view of the airport. Black out curtains were great. Hotel bar food was way overpriced and not good at all.

Posted by , from Knoxville, TN, United States on Jun 25, 2018

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4 out of 5
Pros: Clean rooms Friendly employees
Location: Very near Heathrow The shuttle that goes to the airport is a great asset!
Nice hotel, very clean room Very disappointed in the restaurant -- service was "interesting": they were either hovering or slow in doing their job When the server asked me how I liked a certain dish, I replied that I didn't care for it. He acted offended and told me that it was exactly the way it was described in the menu.

Posted by , from Iowa on Jul 1, 2017

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5 out of 5

Convenient and Comfortable

Pros: Convenience and comfort.
Cons: A dedicated hotel shuttle from the LHR terminals would be nice (rather than reliance on cabs, Hoppa or city buses.)
Location: The Pheasant Inn was a nice find and an easy walk from the Renaissance. Tube station at LHR makes it easy to hop into Central London.
If you need a hotel by Heathrow, this is a great option. It is very convenient, with a "free bus" bus stop just outside. That bus takes you to the Central Bus Terminal at LHR, from which you can access any terminal. There is a nice restaurant in the hotel, as well as quite a few other options nearby (we found the Pheasant Inn on this most recent trip - great pub atmosphere and terrific food.)

Posted by , from Ogden, UT, USA on Mar 12, 2017

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About the Renaissance London Heathrow Hotel

Location Bath Road, Hounslow, England TW6 2AQ

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 18665 square feet (1734 square meters) and includes conference space. A roundtrip airport shuttle at scheduled times and an area shuttle are available for a fee. A 24-hour health club, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Renaissance London Heathrow Hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available. This 4-star Hounslow hotel is smoke free.

  • 1 building
  • 710 guestrooms or units
  • 4 levels
  • 18665 sq ft of conference space
  • 1734 sq m of conference space
  • Built in 1973
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (1.6 km / 1 mi)
  • Train station: Heathrow Central Station (2.2 km / 1.4 mi)
  • Metro station: Heathrow Terminal 1-3 Underground Station (0.9 km / 0.6 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Renaissance London Heathrow Hotel offers 710 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 25-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Market Garden Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.

Bar Eleven - This bar specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Cafe Cha - This coffee shop specializes in British cuisine and serves light fare only. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Airport shuttle service is available at scheduled times from 4:30 AM to 11:30 PM. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered at scheduled times from 4:30 AM to 11:30 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Only service animals are allowed
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 14.50 per person (approximately)
  • Airport shuttle fee: GBP 4.50 per person (one-way)
  • Self parking fee: GBP 15.00 per day
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Renaissance Heathrow Airport
  • Renaissance Hotel Heathrow Airport
  • Hounslow Renaissance
  • Renaissance Heathrow
  • Renaissance Hotel Hounslow
  • Renaissance Hotel London Heathrow
  • Renaissance Hounslow
  • Renaissance London Heathrow Hotel Hounslow
  • Renaissance London Heathrow Hotel
  • Renaissance London Heathrow Hounslow
  • Renaissance London Heathrow
  • Renaissance London Heathrow
  • Renaissance London Heathrow Hotel Hotel
  • Renaissance London Heathrow Hotel Hounslow
  • Renaissance London Heathrow Hotel Hotel Hounslow

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.