Holiday Inn London - Kensington High St. by IHG

4.0 star property
4-star spa hotel near Kensington Palace

Choose dates to view prices

Photo gallery for Holiday Inn London - Kensington High St. by IHG

Indoor pool
Creator video
Exterior
Property amenity
Interior

Popular amenities

  • Parking available
  • Room service

Explore the area

Map
Wrights Lane, Kensington, London, England, W8 5SP
  • Kensington Palace
    ‪12 min walk‬
  • Royal Albert Hall
    ‪15 min walk‬
  • Buckingham Palace
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪26 min drive‬

Room options

Suite, 1 King Bed

  • 257 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

7.6 out of 10
Good
(17 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

7.6 out of 10
Good
(45 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room

7.6 out of 10
Good
(12 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Suite, 2 Twin Beds

8.4 out of 10
Very good
(6 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed

7.2 out of 10
Good
(32 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

7.6 out of 10
Good
(208 reviews)
  • 160 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 431 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Twin Beds

7.4 out of 10
Good
(70 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 2 Twin Beds

7.6 out of 10
Good
(19 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

City center stay.Your stay at this London City Centre hotel places you within 2 miles (3 km) of Kensington Palace and Olympia Conference and Exhibition Centre. Royal Albert Hall and Buckingham Palace are also within 3 miles (5 km).

What's nearby

  • Kensington High Street - 3 min walk - 0.2 miles
  • Kensington Palace - 12 min walk - 0.7 miles
  • Royal Albert Hall - 15 min walk - 0.8 miles
  • Olympia Conference and Exhibition Centre - 18 min walk - 1.0 mile
  • Buckingham Palace - 7 min drive - 2.2 miles

Getting around

  • High Street Kensington Station - 4 min walk
  • Kensington (Olympia) Underground Station - 19 min walk
  • Heathrow Airport (LHR) - 33 min drive

Restaurants

  • ‪Jacuzzi - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Dishoom Kensington - ‬5 min walk
  • ‪Japan House - ‬5 min walk
  • ‪The Ivy Kensington Brasserie - ‬4 min walk

About this property

Holiday Inn London - Kensington High St. by IHG

4-star spa hotel near Kensington Palace
Holiday Inn London - Kensington High St. by IHG offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A sauna, spa services, and a terrace are also featured at Holiday Inn London - Kensington High St. by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 706 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 1960
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn London - Kensington High St. by IHG offers 706 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Imagine has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

Czech, English, French, Hungarian, Italian, Lithuanian, Polish, Russian, Spanish

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 45 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 45 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 5.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Access to all recreational facilities is subject to a surcharge.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Close Hotel
Kensington Close
Kensington Close Hotel
Holiday Inn London Kensington Hotel
Holiday Inn London Kensington High St. Hotel
Holiday Inn High St. Hotel
Holiday Inn London Kensington High St.
London Holiday Inn
Holiday Inn London Kensington High St.
Holiday Inn London Kensington High St. an IHG Hotel
Holiday Inn London - Kensington High St. by IHG Hotel
Holiday Inn London - Kensington High St. by IHG London
Holiday Inn London - Kensington High St. by IHG Hotel London

Frequently asked questions

How close is Holiday Inn London - Kensington High St. by IHG to the airport?

Holiday Inn London - Kensington High St. by IHG is 13.3 mi (67-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn London - Kensington High St. by IHG?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn London - Kensington High St. by IHG on Jul 27, 2025 start from $131.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn London - Kensington High St. by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn London - Kensington High St. by IHG.

Does Holiday Inn London - Kensington High St. by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn London - Kensington High St. by IHG, but full breakfast is offered for a fee of GBP 17.95 per person. It's available on weekdays from 6:30 AM to 10 AM and weekends from 7 AM to 10:30 AM.

Is there a casino at Holiday Inn London - Kensington High St. by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn London - Kensington High St. by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn London - Kensington High St. by IHG?

Free parking is not available at this hotel. Self parking is available for GBP 45 per day.

Does Holiday Inn London - Kensington High St. by IHG have a pool?

Holiday Inn London - Kensington High St. by IHG features an indoor pool.

Does Holiday Inn London - Kensington High St. by IHG have a restaurant?

Holiday Inn London - Kensington High St. by IHG is home to Boulevard Restaurant, which features international cuisine.

Does Holiday Inn London - Kensington High St. by IHG have a spa?

Pamper yourself with a day at Imagine, where you can enjoy mani/pedis, facials, and hot stone massages.

How close is Holiday Inn London - Kensington High St. by IHG to downtown London?

Holiday Inn London - Kensington High St. by IHG is 2.8 mi away from London.

Holiday Inn London - Kensington High St. by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 708 out of 1614 reviews
Rating 8 - Good. 459 out of 1614 reviews
Rating 6 - Okay. 226 out of 1614 reviews
Rating 4 - Poor. 113 out of 1614 reviews
Rating 2 - Terrible. 108 out of 1614 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On arrival, the doorman Max was absolutely amazing greeted us had a nice showed us where to check in also showed us that we can get tickets for stadiums like Arsenal made a smile and laugh. Max the doorman was an amazing person. Had breakfast every morning the staff are very nice. They make sure that you’re okay when you’re sat down. The breakfast was very nice but the only thing that was bad was the coffee machines they only gave you half a cup of coffee and personally and I’m pretty sure loads of people would like a full cup of coffee. The Health Centre spa was lovely to steam room was nice bit too hot but it was alright. The sauna was gorgeous. The swimming pool was a bit too cold, but it was nice. The temperature just needed to be a bit higher. That’s all the Jacuzzi smell of chlorine. I nearly suffocated of this smell apart from that it was nice. I would come back again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Marlene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ollie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, huge bed and loads of space. Really nice staff as well
Stayed 1 night in Apr 2025

8/10 Good

MISS

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

HOLIDAY INN

It was fi e and so convenient for everwhere in London.
Stayed 4 nights in Apr 2025

8/10 Good

S

Liked: Cleanliness, staff & service

Not as great as usual, but still good.

Quite disappointed that for the second month in a row the sauna was out of action. When booking this hotel it is one of the main reasons. Also the bathroom was ridiculously small this time, and I don’t think the bed was king size as promised. Otherwise lovely staff and good breakfast (we missed the omelette chef though… bring him back!!!)
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Great reception and amenities.
Stayed 2 nights in Apr 2025

4/10 Poor

Liz

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Unfortunately, we checked in late and the pool area and hot tub were closed. They were closed early for the Easter holiday which we were not informed and we booked this hotel specifically for the pool and hot tub. We also had to check out at 6am and the breakfast was not served until 7am because of said holiday. I mean all these amenities were not available and we were not updated so we were very unhappy with the stay. And to top it off, we were given an ADA room with a broken toilet.
Stayed 1 night in Apr 2025

10/10 Excellent

Raji

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with great lication
Stayed 3 nights in Apr 2025

8/10 Good

Eui

Traveled with family
Liked: Staff & service, property conditions & facilities
Great location! The staffs were kind and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Stayed 1 night in Mar 2025

6/10 Okay

Julija

Traveled with family
Liked: Staff & service
We liked the convenience and access to the tube, also close to Kensington park, which provided and enjoyable walks. Close to most attractions, walkable distance. Cleanliness of the rooms could be better. Some broken nails (not ours) on the carpet even after two days of stay, sink and the bathtub were clean but quite tired around and not so clean with cracks on the tiled floor. Not too bad, but not great either.
Stayed 3 nights in Apr 2025

8/10 Good

Sarah

Stayed 3 nights in Apr 2025

8/10 Good

Rebecca

Stayed 1 night in Mar 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in the heart of Kensington

The room was extremely clean and the bathroom also. Comfortable bed, blackout curtains and good facilities. Comfortable reception area to wait for room/taxi etc. Staff were helpful and enough of them to be available when needed. A shout out to the lovely young lady in the Starbucks coffee bar - she went the extra mile with a lovely message or a smile written on each drink. A nice touch.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Petrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great trip but didn’t appreciate house keeping banging on the door first thing in the morning and waking us up!
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Disliked: Staff & service

Thishotel does NOT Value Your Time

Check-in time 3PM but asked to wait for over an hour! Just NOT done!!
Stayed 1 night in Apr 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay here again. Big hotel, quiet (soundproofed?) rooms, windows that open, comfy bed, pillow menu, starbucks on ground floor, good food options, fantastic location. Only downside was the 'spa' - dont bother, needs ripping out and completely redoing, possibly passable for children!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ruby

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sonia

Stayed 2 nights in Apr 2025

8/10 Good

Tina

Traveled with group
Liked: Amenities
Stayed in twin room with a friend, first Room 3028 was not suitable for sharing in my opinion. The room was very small, the twin beds pushed together because there was not enough room to separate them, shower room with toilet was on the side with a sliding door about 2 feet from the one of the beds which meant the toilet was approx 3 feet or so away when sleeping or resting. The sliding door gave no privacy. I would suggest this room is a single room only because of this issue. We asked to be moved as we had a 3 night stay. The second room allocated was much better. The hotel itself was excellent other than this aspect.
Stayed 3 nights in Apr 2025

4/10 Poor

Luis

Stayed 1 night in Apr 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025