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Hotel Description

4-star spa hotel near Kensington Palace

City center stay

With a stay at this London City Centre hotel, you'll be within half a mile (1 km) of Kensington Palace and 2 miles (3 km) of Olympia Conference and Exhibition Centre. Royal Albert Hall and Buckingham Palace are also within 3 miles (5 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the health club, bar/lounge, and coffee shop.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with satellite channels, the 706 guestrooms offer free WiFi and 24-hour room service. Pillow menus, hair dryers, and safes are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$94* Per night/room Jun 4 - Jun 5

Standard Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Holiday Inn London - Kensington High St. ratings based on 14 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn London - Kensington High St.

Everyone (9)
4 out of 5
Close to the train station. Got a StarBucks coffee shop in the lobby.

Posted by , from London on Apr 12, 2019

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4 out of 5

Great location

Pros: Very clean, great exercise facility, comfortable lounge area, helpful concierge staff
Cons: Breakfast was pricey, rooms were small--no room for living out of a suitcase, and very little storage for unpacking. Ok for one person or a short stay
Location: Close to the tube, variety of restaurants, shopping, parks
The hotel was close to transportation and walking distance to shopping, and a variety of restaurants. The staff was helpful and courteous. Rooms were clean and well maintained.

Posted by , from Texas on May 4, 2018

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3 out of 5

Beware construction!

Pros: Location.
Cons: Notify customers that construction noise will have a big impact on their stay.
This hotel is in a great location. It is a block from the tube station and it's close to restaurants and shops. The room is small but adequate. HOWEVER, when we visited two weeks ago, the hotel was undergoing construction. This made a relaxing vacation virtually impossible. For example, if you are experiencing jetlag and would like to take a nap, you will be unable to do so due to construction noise at such a level, that it sounds like the roof may collapse on your head at any moment. Also, if you would like to sleep past 8 AM (which is a crazy idea on vacation I know) it will also be impossible, due to the same noise level. Long story short, call to find out if construction is still ongoing before booking. Also, the house keeping staff will take short cuts like leaving dirty dishes and arranging them as they do when they are clean.... perhaps thinking you won't notice the tea remnants still in the bottom of the mug?

Posted by on Mar 10, 2017

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5 out of 5

Excellent Hotel in South Kensington

Pros: Everything.
Cons: The beds and pillows were not as soft as I would like.
Location: The Hotel is only a short walk away from Kensington High Street, so there is not shortage of shopping and restaurants. Also close to museums
This hotel was fabulous for our London vacation. The entire staff was friendly and knowledgable, and the entire hotel was very clean. The room, standard twin, was small by American standards, but enough space for two people and lots of luggage. Everything was recently renovated and in good condition. The food in the restaurant was delicious, as well as in the bar/lounge and in the Musetti coffee bar. There is a taxi stand across the street from the hotel, and a tube station a short walk away. very convenient for getting around London. Overall I am very pleased with the hotel and staff, and will stay here again the next time I visit London.

Posted by , from Fort Worth on Jan 11, 2016

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4 out of 5

Hotel was very clean and close to many things with

Pros: This hotel is lovely and offers a restaurant for breakfast and dinner as well as a lounge/bar area that serves food all day. It also has a small cafe
Cons: Would have liked a more comfortable bed. A nice pillow topper or something would have helped.
Location: The hotel is slightly off the main street but easy walking distance to most things in the Kensington area. Short walk to Kensington Palace. We found
We stayed at this hotel for a week and a half and enjoyed it very much. London is a great city and we found this hotel to be located well. Many restaurants and some shopping are within walking distance. Cabs are easily accessible for longer trips. The rooms are small by American standards but are pleasant and clean. We ate at the hotel a few times and the food was pretty good. The staff were very helpful and we appreciated the concierge and front desk help. This hotel is about a 35-45 minute cab ride from Heathrow Airport.

Posted by , from New Mexico, USA on Jan 7, 2016

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4 out of 5

Was a nice Hotel

Pros: Location and staff
Cons: Room size
Location: Great location...convenient and off the main boulevard so not too busy on the street outside.
The Kensington Close was a nice Hotel. I've stayed in "nicer Hotels" but for the price the hotel was a good deal. The staff was friendly and very helpful. It is conveniently located a block from the High Street Underground and major bus routes Really the only complaint I would have was the room was small. Not sure if this is typical of London as I don't travel there often. The room was well kept but a bit on the small side. Otherwise it was a very pleasant stay there.

Posted by on Nov 9, 2015

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5 out of 5

Marvellous hotel, great price for London

Pros: Good price and great location near Royal Albert hotel.
Location: Close to Royal Albert Hall.
Considering the reasonable price (for London), this hotel far exceeded my expectations. It is excellent all around. Close to the underground and in walking distance of Hyde Park and the Royal Albert Hall. Perfect!

Posted by , from South Carolina on Jul 29, 2015

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4 out of 5

London in June

Pros: Location and staff.
Location: Kesington gardens, resturants and shops.
For 5 days my daughter and I took a vacation, for the first time to London GB. We had a short time to see most of the sights and we also wanted to see shows on the London stage. We also had time to visit friends. I chose this hotel because of its location to Kensington Gardens and Hyde Park. It was perfect. We walked a short distance to the gardens most days. The hotel was everything I expected and more. The room was clean,the food was very good and the staff was always at their best. They were helpful for everything from making us feel important to helping get around town.

Posted by , from Floral Park,NY on Jul 2, 2015

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4 out of 5

Good cost/benefit

Excellent location, hotel staff very kind and efficient. The only low point on is that room was not ready although we arrived one hour after regular check in time.

Posted by , from Brazil,Sao Paulo on Jun 21, 2015

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4 out of 5

Good hotel in a great location

The Kensington Close Is a good hotel in a great location. The neighborhood combines great shopping with excellent access via the "tube" to the city center. The hotel is clean, has excellent services and staff and has excellent public areas. As with most London hotels the rooms are very small, especially for American tastes.

Posted by , from Omaha on Mar 25, 2015

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About the Holiday Inn London - Kensington High St.

Location Wrights Lane, London, England W8 5SP

Property Features

Holiday Inn London - Kensington High St. offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Spa services, tour/ticket assistance, and a vending machine are also featured at the business-friendly Holiday Inn London - Kensington High St.. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London hotel is smoke free.

  • 706 guestrooms or units
  • 8 levels
  • Built in 1960
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: London (LHR-Heathrow) (22.4 km / 13.9 mi)
  • Train station: Kensington (Olympia) Station (1.7 km / 1 mi)
  • Metro station: High Street Kensington Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn London - Kensington High St. offers 706 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM.

Boulevard Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Starbucks - This coffee shop serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site

Spa Services

Imagine has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve rollaway/extra beds. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Access to all recreational facilities is subject to a surcharge.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve rollaway/extra beds. Noise-free guestrooms cannot be guaranteed.

  • One child stays free
  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • LGBTQIA friendly
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 17.50 per person (approximately)
  • Self parking fee: GBP 45 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 5.00 per person, per day and includes use of:

  • - Fitness facilities
    - Sauna
    - Swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Close Hotel
  • Kensington Close
  • Kensington Close Hotel
  • Holiday Inn London Kensington Hotel
  • Holiday Inn London Kensington High St. Hotel
  • Holiday Inn High St. Hotel
  • Holiday Inn London Kensington High St.
  • London Holiday Inn
  • London Kensington High St
  • Holiday Inn London - Kensington High St. Hotel
  • Holiday Inn London - Kensington High St. London
  • Holiday Inn London - Kensington High St. Hotel London

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.