Holiday Inn London - Kensington High St. by IHG

4.0 star property
4-star spa hotel near Kensington Palace

Choose dates to view prices

Photo gallery for Holiday Inn London - Kensington High St. by IHG

Indoor pool
Creator video
Bar (on property)
Property amenity
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Wrights Lane, Kensington, London, England, W8 5SP
  • Place, Kensington High Street
    ‪1 min walk‬
  • Place, Kensington Gardens
    ‪7 min walk‬
  • Place, Kensington Palace
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪51 min drive‬

Room options

Premium Room

7.6 out of 10
Good
(14 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room

7.8 out of 10
Good
(51 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible

7.8 out of 10
Good
(23 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

7.0 out of 10
Good
(18 reviews)
  • 257 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

7.6 out of 10
Good
(287 reviews)
  • 160 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

7.2 out of 10
Good
(35 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 2 Twin Beds

7.8 out of 10
Good
(22 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds

7.4 out of 10
Good
(84 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Kitchenette

  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

London

City center stay.Your stay at this London City Centre hotel places you within 2 miles (3 km) of Kensington Palace and Royal Albert Hall. Olympia Events and Buckingham Palace are also within 3 miles (5 km).

What's nearby

  • Kensington High Street - 1 min walk - 0.1 miles
  • Kensington Gardens - 7 min walk - 0.4 miles
  • Cromwell Road - 8 min walk - 0.4 miles
  • Kensington Palace - 10 min walk - 0.6 miles
  • Royal Albert Hall - 16 min walk - 0.9 miles

Getting around

  • High Street Kensington Station - 2 min walk
  • Kensington (Olympia) Underground Station - 20 min walk
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪Jacuzzi - ‬3 min walk
  • ‪Dishoom Kensington - ‬4 min walk
  • ‪Knoops - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Pret a Manger - ‬4 min walk

About this property

Holiday Inn London - Kensington High St. by IHG

4-star spa hotel near Kensington Palace
Holiday Inn London - Kensington High St. by IHG offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A sauna, a terrace, and a vending machine are also featured at Holiday Inn London - Kensington High St. by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 706 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 1960
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn London - Kensington High St. by IHG offers 706 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 45 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 45 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 5.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Access to all recreational facilities is subject to a surcharge.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Close Hotel
Kensington Close
Kensington Close Hotel
Holiday Inn London Kensington Hotel
Holiday Inn London Kensington High St. Hotel
Holiday Inn High St. Hotel
Holiday Inn London Kensington High St.
London Holiday Inn
Holiday Inn London Kensington High St.
Holiday Inn London Kensington High St. an IHG Hotel
Holiday Inn London - Kensington High St. by IHG Hotel
Holiday Inn London - Kensington High St. by IHG London
Holiday Inn London - Kensington High St. by IHG Hotel London

Frequently asked questions

How close is Holiday Inn London - Kensington High St. by IHG to the airport?

Holiday Inn London - Kensington High St. by IHG is 13.3 mi (69-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn London - Kensington High St. by IHG?

As of May 4, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn London - Kensington High St. by IHG on May 10, 2026 start from $137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn London - Kensington High St. by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn London - Kensington High St. by IHG.

Does Holiday Inn London - Kensington High St. by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn London - Kensington High St. by IHG, but full breakfast is offered for a fee of GBP 17.95 per person. It's available on weekdays from 6:30 AM to 10 AM and weekends from 7 AM to 10:30 AM.

Is there a casino at Holiday Inn London - Kensington High St. by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn London - Kensington High St. by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn London - Kensington High St. by IHG?

Free parking is not available at this hotel. Self parking is available for GBP 45 per day.

Does Holiday Inn London - Kensington High St. by IHG have a pool?

Holiday Inn London - Kensington High St. by IHG features an indoor pool.

Does Holiday Inn London - Kensington High St. by IHG have a restaurant?

Holiday Inn London - Kensington High St. by IHG is home to Boulevard Restaurant, which features international cuisine.

Does Holiday Inn London - Kensington High St. by IHG have a spa?

This hotel has a spa, which features prenatal massages, aromatherapy, and facials.

How close is Holiday Inn London - Kensington High St. by IHG to downtown London?

Holiday Inn London - Kensington High St. by IHG is 2.8 mi away from London.

Holiday Inn London - Kensington High St. by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 843 out of 1832 reviews
Rating 8 - Good. 525 out of 1832 reviews
Rating 6 - Okay. 244 out of 1832 reviews
Rating 4 - Poor. 112 out of 1832 reviews
Rating 2 - Terrible. 108 out of 1832 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities
Room was clean though very small. Early check in was available and concierge to hold bags on check out. Breakfast was good, amenities including gym and pool were nice and clean. Only gripe - check in wanted photo ID and this was not mentioned in prior emails etc so I had none, but of a faff but worked around it in the end
Stayed 3 nights in Jan 2026

10/10 Excellent

Hassan

Stayed 2 nights in Jan 2026

8/10 Good

Sanjay

Liked: Cleanliness, staff & service
Great location and friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Staff, excellent Beautiful clean room albeit a bit small but adequate for a one night stay. We would definitely book here again for convenience of visiting London and the hotel was great.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Every member of staff we met were just superb in all areas of the hotel. Every single one including waiters, chefs & management spoke to us Just brilliant
Stayed 2 nights in Jan 2026

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities
Nice hotel and staff very good. Room was a bit on the small side but we were only there to sleep, out the rest of the day so not a problem for us.
Stayed 3 nights in Jan 2026

8/10 Good

Suzanne

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean room, lovely staff, lovely atmosphere around the hotel generally. Room a little cold.
Stayed 1 night in Jan 2026

8/10 Good

Abigail

Stayed 3 nights in Jan 2026

8/10 Good

SIMON

Stayed 1 night in Jan 2026

10/10 Excellent

Nicholas Geoffrey

Liked: Cleanliness, staff & service, amenities
Excellent amenities but the friendlies of the staff stood out. From the reception staff, concierge right through to the cleaning staff everyone was friendly and approachable. I don't normally complete review requests but it would have been remiss of me not to have responded. I hope this review will be relayed to everyone concerned as I'm sure they have to deal with no end of challenges on a daily basis. My very best wishes to them all and I'll definitely be back. Kind regards, Nicholas Richards
Stayed 2 nights in Jan 2026

10/10 Excellent

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 3 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Warm welcome and easy checkin thanks to yousef on reception Room absolutely spotless bed very comfy. Staff warm and friendly. Location is spot just a very short stroll from kensington high street (2 minutes max)was temted to extend my stay but due to prior commitments i could not. Cant recomend enough and am already planning my next stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Tayssa

Stayed 5 nights in Jan 2026

4/10 Poor

Lee

Liked: Staff & service
Disliked: Amenities
The room was the size of a shoebox and provided around 20cm to squeeze between the bed and wardrobe in parts. Not worth the price for that kind of room.
Stayed 1 night in Jan 2026

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
Extended checkout and early checkin
Stayed 1 night in Jan 2026

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
Our room was quite small and a bit chilly, there was an electric heater plugged in when we arrived but it was immaculately clean. The staff were extremely courteous, helpful and responded to any requests we had very quickly. Would definitely stay again, the breakfast was delicious and plenty of it. We didn’t use the health club facilities so cannot comment on that.
Stayed 1 night in Jan 2026

10/10 Excellent

J

Stayed 1 night in Jan 2026

8/10 Good

George

Liked: Cleanliness, staff & service, amenities
Very comfy bed, fantastic breakfast. Brilliant pool...only reason I can't give this 5/5 was the fact the jacuzzi and steam rooms were out of service.
Stayed 1 night in Jan 2026

8/10 Good

Gabriela

Stayed 1 night in Jan 2026

4/10 Poor

Kay

Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 2 nights in Jan 2026

6/10 Okay

Adam

Stayed 4 nights in Jan 2026

10/10 Excellent

Callum

Business traveler
Liked: Cleanliness, staff & service, amenities
The room was clean, and the staff were incredibly nice, friendly, and genuinely willing to do whatever was needed to ensure comfort. The location is easily the best thing about this hotel. I was attending a conference at Olympia, which is around a 20-minute walk, but the hotel is right next to Kensington High Street station, giving excellent transport connections across London. There are also plenty of food and drink options nearby, including Whole Foods. I was pleased to see that the sauna in the men’s changing room has been replaced, as the old one was quite dated. The only downside was how busy the sauna was, likely because the steam room and hot tub were temporarily out of action due to refurbishment. While the hotel could benefit from some modernisation, this isn’t essential — and realistically, once that happens, prices will likely rise significantly. There really isn’t another hotel in the area that offers this level of value for money. I’ve now stayed here five times over six years, and for what I need, it’s perfect. Some complaints you see in other reviews feel unrealistic given the location. London is one of the most expensive cities in Europe, if not the world. If you want luxury at a higher standard, you should expect to pay considerably more. If you want excellent value in one of London’s most desirable neighbourhoods, this hotel is a fantastic choice.
Stayed 4 nights in Jan 2026

10/10 Excellent

sonja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great. I didn’t see any pets.
Stayed 3 nights in Oct 2025

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, amenities
clean room, great pool and sauna, good restaurant
Stayed 1 night in Jan 2026