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ibis London Shepherds Bush – Hammersmith

Property class: 3
3-star hotel near Shepherd's Bush Empire

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Photo gallery for ibis London Shepherds Bush – Hammersmith

A modern library with bookshelves, seating areas, and a red wall with a chalkboard.
A modern reception area with a counter, seating, and a ceiling with a tree design.
A modern lobby with two grey armchairs, a metallic coffee table, and a bookshelf in the background.
A modern lounge area with four chairs, a round coffee table, and a flat-screen TV mounted on the wall.
A modern building with a prominent 'ibis HOTEL' sign.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Explore the area

View in a map
3 - 5 Rockley Road, London, England, W14 0DJ
  • Place, Westfield London Shopping Centre
    ‪4 min walk‬
  • Place, Shepherd's Bush Empire
    ‪5 min walk‬
  • Place, Olympia Events
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

A hotel room with a large bed, bedside lamps, a nightstand, and a bathroom visible through an open door.

Double Room, 1 Double Bed

8.6 out of 10
Excellent
(87 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

A double bed with two pillows, a wooden headboard, and two wall-mounted lights.

Twin Room, 2 Twin Beds

8.2 out of 10
Very good
(24 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

Hammersmith and Fulham stay.Within a 10-minute walk of this Hammersmith and Fulham hotel, you'll find Shepherd's Bush Empire and Westfield London Shopping Centre. Bush Theatre and Shepherd’s Bush Market are also within half a mile (1 km).

What's nearby

  • Westfield London Shopping Centre - 4 min walk - 0.3 miles
  • Shepherd's Bush Empire - 5 min walk - 0.3 miles
  • Shepherd’s Bush Market - 9 min walk - 0.5 miles
  • Holland Park - 16 min walk - 0.9 miles
  • Olympia Events - 17 min walk - 0.9 miles

Getting around

  • Shepherd's Bush Underground Station - 5 min walk
  • Shepherd's Bush Station - 6 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪Subway - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Aroma - ‬4 min walk
  • ‪The Sindercombe Social - ‬5 min walk
  • ‪GAIL's Bakery - ‬5 min walk

About this property

ibis London Shepherds Bush – Hammersmith

3-star hotel near Shepherd's Bush Empire
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at ibis London Shepherds Bush – Hammersmith. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

  • 128 guestrooms or units
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Ibis London Shepherds Bush – Hammersmith offers 128 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

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Premier Inn London Hammersmith - Shepherds Bush Road
Hammersmith
  • Restaurant
  • Breakfast available
  • 24/7 front desk
4.3 out of 5, Excellent, 220 reviews
$58 nightly
The price is $69
Nov 15 - Nov 16
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per day)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; GBP 13.50 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board on request
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 13.50 for adults and GBP 6.75 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between noon and 5:00 PM
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis London Shepherds
ibis London Shepherds Bush – Hammersmith Hotel
ibis Shepherds
ibis Shepherds Bush
ibis Shepherds Bush Hotel
ibis Shepherds Bush Hotel London
ibis Shepherds Bush London
London ibis Shepherds Bush
Shepherds Bush ibis
Shepherds Bush London
Ibis London Shepherds Bush England
ibis London Shepherds Bush – Hammersmith London
ibis London Shepherds Bush – Hammersmith Hotel London

Frequently asked questions

How close is ibis London Shepherds Bush – Hammersmith to the airport?

Ibis London Shepherds Bush – Hammersmith is 13.2 mi (29-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

How much does it cost to stay at ibis London Shepherds Bush – Hammersmith?

As of Oct 28, 2026, prices found for a 1-night stay for 2 adults at ibis London Shepherds Bush – Hammersmith on Nov 22, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ibis London Shepherds Bush – Hammersmith have an airport shuttle?

Airport shuttle services are not available at ibis London Shepherds Bush – Hammersmith.

Does ibis London Shepherds Bush – Hammersmith offer free breakfast?

Free breakfast isn’t provided at ibis London Shepherds Bush – Hammersmith, but full breakfast is offered for a fee of GBP 13.50 for adults and GBP 6.75 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to noon.

Is there a casino at ibis London Shepherds Bush – Hammersmith?

No, there is no casino at this hotel.

What time is check-in at ibis London Shepherds Bush – Hammersmith?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in costs GBP 20 (subject to availability).

Is there free parking at ibis London Shepherds Bush – Hammersmith?

Free parking is not available at this hotel. Self parking is available for GBP 25 per day.

Does ibis London Shepherds Bush – Hammersmith have a pool?

Ibis London Shepherds Bush – Hammersmith does not have a pool.

Does ibis London Shepherds Bush – Hammersmith have a restaurant?

Yes, there is a restaurant on site.

Does ibis London Shepherds Bush – Hammersmith have a spa?

There are no spa services available at this hotel.

How close is ibis London Shepherds Bush – Hammersmith to downtown London?

Ibis London Shepherds Bush – Hammersmith is 4 mi away from London.

ibis London Shepherds Bush – Hammersmith Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 432 out of 1004 reviews
Rating 8 - Good. 400 out of 1004 reviews
Rating 6 - Okay. 106 out of 1004 reviews
Rating 4 - Poor. 38 out of 1004 reviews
Rating 2 - Terrible. 28 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hyfsat nära flera centrala kommunikationer. Bra engelsk mm frukost. Badrummet i rummet var en stor plastlåda vars golv knarrar och lysknappen sitter på utsidan så när man går på toa på natten väcker man alla.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Cool clean room
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly specially Jose, he made our stay extra special. The location is great including parking on site.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with helpful staff. Great location with underground, bus stations and overground train station all nearby.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handily placed just a stones throw from Shepherds Bush underground and rail station. The property was clean, the bedroom quiet and the bed was comfortable. Could have done with more shelf space by the bedside and in the bathroom, but otherwise everything else was very good.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, with great amenities close by.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Das Hotelzimmer war okay; es ist etwas in die Jahre gekommen.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and bathrooms. Good breakfast. In close proximity to tube stations for transport to central London (within 5-10mins walk)
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Well this hotel clean, staff was neutral and close to train station. I would say they need to update there outside food policy if there kitchen is closed. You are unable to sit in the lobby or tables in the are to eat your food at night.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vennlig personale. Flott beliggenhet i nærheten av Shepherds Bush underground og Westfield!
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點方便
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
je recommande ! proche d’un grand centre commercial , de deux métros , d’un marché et bien d’autres !
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and a quiet room Great shower and comfortable bed
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Myself and husband stayed for one night whilst visiting our son. We found the hotel in a very convenient location just a short walk to the tube station. The hotel was clean with our double room being ideal for our needs. We happened to be given an accessible room which had a great walk in wet room shower. Although the room has no special frills is fairly sparsely furnished, it had everything needed for a short stay. Tea, coffee etc and kettle. Hanging space for clothes and most of all simple to use air conditioning which was definitely needed as we had 30+degree heat! A reason we also chose this hotel was the ease of parking in the rear public car park where you could access the hotel plus reasonable cost at £25 for 24 hrs which you can add time too, which is payable as you leave the car park . Overall ideal stay , easy access from M4 and would definitely Use again whilst visiting london
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pricing for London, located just outside of Kensington in a quite diverse neighbourhood with many interesting shops. My room was okay, everything was very clean, the beds were comfortable and the shower working, which are the most important features. There was a kettle and complimentary coffee/tea. The bathroom had the charm of an airplane toilet cabin and could use a refresher though. The staff was very friendly and helpful.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well managed clean hotel, really close to W12 car park and Westfield centre.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
No soundproofing in the room, very noisy throughout the night.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Quiet but central. Lovely staff, rooms and facilities. Highly recommend.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Nice hotel in London. Breakfast is decent. Stuff is great.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Lage für ein City Trip. Zimmer sind gut und ruhig.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful as always.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel to stay. Staff is friendly and helpful. Close to the Shepherd's Bush tube (Central (red) Line connection) and bus stop just around the corner. Breakfast is good.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
At Ibis Hotels in London, we had no air conditioning for the first part of our stay despite being told it would be fixed. We had to sleep with the windows open, making it hot and very noisy at night. On a second reservation later in the trip, we did have AC for two nights, which was a relief—but it doesn’t make up for the earlier experience. We are still disputing part of this stay, as the lack of AC significantly impacted our comfort.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
整體不錯。附近有大型商場及食肆，火車站，非常方便。
Stayed 1 night in Apr 2026