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RUBY LUCY HOTEL LONDON by IHG

4.0 star property
4-star hotel near The Vaults

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Photo gallery for RUBY LUCY HOTEL LONDON by IHG

Restaurant
Meeting facility
Room, 1 Queen Bed (Lovely) | Premium bedding, in-room safe, individually decorated
Interior
Room, 1 Queen Bed, Balcony (Wow) | Premium bedding, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
100 Lower Marsh, London, England, SE1 7AB
  • Place, Westminster Bridge
    ‪9 min walk‬
  • Place, London Eye
    ‪9 min walk‬
  • Place, Big Ben
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪51 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Cosy)

Room, 1 Queen Bed (Cosy) | Premium bedding, in-room safe, individually decorated

Room, 1 Queen Bed (Cosy)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Lovely)

Room, 1 Queen Bed (Lovely) | Premium bedding, in-room safe, individually decorated

Room, 1 Queen Bed (Lovely)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Nest)

Room, 1 Queen Bed (Nest) | Premium bedding, in-room safe, individually decorated

Room, 1 Queen Bed (Nest)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice)

Premium bedding, in-room safe, individually decorated

Room (Rubys Choice)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice Upgraded)

Premium bedding, in-room safe, individually decorated

Room (Rubys Choice Upgraded)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Wow)

Premium bedding, in-room safe, individually decorated

Room, 1 Queen Bed (Wow)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Balcony (Wow)

Room, 1 Queen Bed, Balcony (Wow) | Premium bedding, in-room safe, individually decorated

Room, 1 Queen Bed, Balcony (Wow)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Wow)

Premium bedding, in-room safe, individually decorated

Room, 1 Queen Bed (Wow)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Nest Room

Premium bedding, in-room safe, individually decorated

Nest Room

  • Sleeps 2

View all photos for Lovely Room

Premium bedding, in-room safe, individually decorated

Lovely Room

  • Sleeps 2

View all photos for Cosy Room

Premium bedding, in-room safe, individually decorated

Cosy Room

  • Sleeps 2

View all photos for Wow Room

Premium bedding, in-room safe, individually decorated

Wow Room

  • Sleeps 2

Wow Balcony Room

  • Sleeps 2

Wow Accessible Room

  • Sleeps 2

Loft Room

  • Sleeps 2

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About the neighborhood

London

Central London getaway .You'll be steps from The Vaults and within a 10-minute walk of London Eye with a stay at this London City Centre hotel. Big Ben and The Shard are also within 2 miles (3 km).

What's nearby

  • Sea Life London Aquarium - 7 min walk - 0.4 miles
  • Westminster Bridge - 9 min walk - 0.5 miles
  • London Eye - 9 min walk - 0.5 miles
  • St. Thomas' Hospital - 10 min walk - 0.6 miles
  • Big Ben - 13 min walk - 0.7 miles

Getting around

  • Lambeth North Underground Station - 4 min walk
  • Waterloo Station - 7 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Wasabi - ‬4 min walk
  • ‪Waterloo Arms - ‬4 min walk
  • ‪Marugame Udon - ‬4 min walk
  • ‪Costa Coffee - ‬5 min walk

About this property

RUBY LUCY HOTEL LONDON by IHG

4-star hotel near The Vaults
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at RUBY LUCY HOTEL LONDON by IHG.

This 4-star London hotel is smoke free.

  • 75 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
RUBY LUCY HOTEL LONDON by IHG offers 75 air-conditioned accommodations with safes and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Feb 15 - Feb 16
Total with taxes and fees
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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Offsite parking fee: GBP 20 per day (0.2 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Lucy
Ruby Lucy Hotel London Hotel
Ruby Lucy Hotel London London
Ruby Lucy Hotel London Hotel London

Frequently asked questions

How close is RUBY LUCY HOTEL LONDON by IHG to the airport?

RUBY LUCY HOTEL LONDON by IHG is 9.7 mi (38-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does RUBY LUCY HOTEL LONDON by IHG have an airport shuttle?

Airport shuttle services are not available at RUBY LUCY HOTEL LONDON by IHG.

Does RUBY LUCY HOTEL LONDON by IHG offer free breakfast?

Free breakfast isn’t provided at RUBY LUCY HOTEL LONDON by IHG, but buffet breakfast is offered for a fee of GBP 20 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at RUBY LUCY HOTEL LONDON by IHG?

No, there is no casino at this hotel.

What time is check-in at RUBY LUCY HOTEL LONDON by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at RUBY LUCY HOTEL LONDON by IHG?

Free parking is not available at this hotel.

Does RUBY LUCY HOTEL LONDON by IHG have a pool?

RUBY LUCY HOTEL LONDON by IHG does not have a pool.

Does RUBY LUCY HOTEL LONDON by IHG have a spa?

There are no spa services available at this hotel.

How close is RUBY LUCY HOTEL LONDON by IHG to downtown London?

RUBY LUCY HOTEL LONDON by IHG is 0.8 mi away from London.

RUBY LUCY HOTEL LONDON by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 738 out of 1002 reviews
Rating 8 - Good. 191 out of 1002 reviews
Rating 6 - Okay. 40 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Cammy

Stayed 1 night in Jul 2025

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Room was terrific. Very large. Staff was very nice and very helpful. Location was perfect. So many restaurants nearby and proximity to Waterloo station a bonus. My only issue was the thin walls and being able to hear the people in the rooms on either side.
Stayed 4 nights in Oct 2025

8/10 Good

Victoria

Stayed 1 night in Nov 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities
Spotless room, friendly staff, great location!
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, tidy and well looked after. Staff were all very friendly and helpful. We didn't have breakfast so can't comment.
Stayed 2 nights in Oct 2025

10/10 Excellent

Emma

Stayed 1 night in Oct 2025

8/10 Good

Liane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff lovely place

Lovely hotel with excellent friendly staff. It would have been Nice to have coffee facilities and a fridge in the room. Great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended. Upgraded to a larger room than the one I booked , room very good , friendly helpful staff , good facilities , loved the help yourself tea / hot beverage bars on each floor , nice general bar space- feels boutiquey even though this is a chain . Will stay here again .
Stayed 1 night in Oct 2025

8/10 Good

NIGEL, Newtownards

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for train and underground stations. Rooms comfortable but quite compact. Disappointed with the breakfast, everything was crammed into a small space with toasters etc placed on a high shelf above head level.and items slow to be replenished.
Stayed 3 nights in Sep 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very eclectic hotel in walkable area. Love the staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay at hotel, we love it!!!
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Stayed 1 night in Oct 2025

8/10 Good

Rama

Staff’s are nice and friendly
Stayed 1 night in Oct 2025

8/10 Good

stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great staff. Room balcony was small and not what i expected but overall it was good
Stayed 3 nights in Sep 2025

8/10 Good

Callum

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Douglas

Disliked: Amenities
Friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple comfortable minimalist room, quiet, funky bar and super cute NICE staff! Price & facilities bril for London. Lovely little roof terrace. This is not a traditional hotel and I really like it! 👏👏
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room . Extremely clean. The staff were very friendly and helpful.
Stayed 1 night in Oct 2025

8/10 Good

Penny

Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Stayed 1 night in Oct 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and everything we needed, was so quiet to even though we were on the main street, Roman, Moinu and Aki were fantastic they greeted us every night with a smile and a friendly welcome, top marks for Roman's hot chocolate to
Stayed 6 nights in Sep 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great location
Stayed 1 night in Sep 2025

8/10 Good

Sara

Stayed 1 night in Oct 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025