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Park Plaza London Waterloo

4.0 star property
4-star hotel near The Vaults

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Photo gallery for Park Plaza London Waterloo

Premium bedding, minibar, in-room safe, desk
Bar (on property)
Suite, 1 King Bed (1 Bedroom) | Premium bedding, minibar, in-room safe, desk
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar

Explore the area

View in a map
6 Hercules Road, London, England, SE1 7DP
  • Place, London Eye
    ‪9 min walk‬
  • Place, Big Ben
    ‪12 min walk‬
  • Place, Westminster Abbey
    ‪15 min walk‬
  • Airport, London (LCY-London City)
    ‪30 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(60 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.4 out of 10
Very good
(82 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(51 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Studio, 1 King Bed

8.8 out of 10
Excellent
(100 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Studio, 2 Twin Beds

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Studio)

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds (Studio)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds (Studio)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (1 Bedroom)

Suite, 1 King Bed (1 Bedroom) | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (1 Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

London

Central London getaway .Within a 10-minute walk of this London City Centre hotel, you'll find The Vaults and Florence Nightingale Museum. Imperial War Museum and Old Vic are also within half a mile (1 km).

What's nearby

  • London Eye - 9 min walk - 0.5 miles
  • Big Ben - 12 min walk - 0.7 miles
  • Westminster Abbey - 15 min walk - 0.8 miles
  • Houses of Parliament - 15 min walk - 0.8 miles
  • Trafalgar Square - 6 min drive - 1.1 miles

Getting around

  • Lambeth North Underground Station - 2 min walk
  • London Waterloo East Station - 10 min walk
  • London City Airport (LCY) - 39 min drive

Restaurants

  • ‪Florentine Trattoria - ‬1 min walk
  • ‪Sista Barista @ the smokehouse - ‬4 min walk
  • ‪The Walrus Bar and Hostel - ‬4 min walk
  • ‪The Crown & Cushion - ‬3 min walk
  • ‪The Corner Cafe - ‬3 min walk

About this property

Park Plaza London Waterloo

4-star hotel near The Vaults
Park Plaza London Waterloo offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Park Plaza London Waterloo. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 1 building
  • 494 guestrooms or units
  • 13 levels
  • Meeting rooms
  • Built in 2016
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with pay movies. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Park Plaza London Westminster Bridge
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.3 miles (GBP 20 per day)
  • Self parking on site (GBP 50 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 48-inch LED TV
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Self parking fee: GBP 50.00 per night
  • Nearby parking fee: GBP 20 per day (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Frequently asked questions

How close is Park Plaza London Waterloo to the airport?

Park Plaza London Waterloo is 9.8 mi (39-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at Park Plaza London Waterloo?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Park Plaza London Waterloo on Nov 23, 2025 start from $170.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Park Plaza London Waterloo have an airport shuttle?

Airport shuttle services are not available at Park Plaza London Waterloo.

Does Park Plaza London Waterloo offer free breakfast?

Free breakfast isn’t provided at Park Plaza London Waterloo, but English breakfast is offered for a fee of GBP 25.00 for adults and GBP 25.00 for children. It's available on weekdays from 7:00 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Park Plaza London Waterloo?

No, there is no casino at this hotel.

What time is check-in at Park Plaza London Waterloo?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Park Plaza London Waterloo?

Free parking is not available at this hotel. Self parking is available for GBP 50.00 per night.

Does Park Plaza London Waterloo have a pool?

Park Plaza London Waterloo features an indoor pool.

Does Park Plaza London Waterloo have a restaurant?

Yes, there is a restaurant on site.

Does Park Plaza London Waterloo have a spa?

There are no spa services available at this hotel.

How close is Park Plaza London Waterloo to downtown London?

Park Plaza London Waterloo is 0.9 mi away from London.

Reviews

Park Plaza London Waterloo Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1271 out of 2206 reviews
Rating 8 - Good. 624 out of 2206 reviews
Rating 6 - Okay. 171 out of 2206 reviews
Rating 4 - Poor. 81 out of 2206 reviews
Rating 2 - Terrible. 59 out of 2206 reviews

Reviews

10/10 Excellent

Adrian

Stayed 6 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday Treat

Staff were absolutely brilliant. They are friendly and helpful. I would definitely recommend this hotel and l am sure l will be back. It was my great grand daughters 9th birthday and all the extra little touches made her first visit to London memorable
Stayed 2 nights in Aug 2025

8/10 Good

Culjeet

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel & location. Only negative point was that we'd be out all day and when we'd return around 4pm the room had still not been cleaned, cleaners would arrive around 5pm requiring us to vacate the room. This happened on 2 occasions of our 3 night stay.
Stayed 3 nights in Aug 2025

8/10 Good

Ashish

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is walking distance from major landmarks.
Stayed 6 nights in Jul 2025

8/10 Good

Alastair

Stayed 1 night in Jul 2025

8/10 Good

elaine

Liked: Property conditions & facilities
Disliked: Staff & service
.
Stayed 4 nights in Jul 2025

10/10 Excellent

Massimo Di

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value hotel in downtown London, close to public transportation and just over the Westminster bridge. Breakfast was filling and delicious and staff were polite and professional. Our room was clean but bathroom did not have a main door. There is only a sliding door between the shower and the toilet which obviously affects privacy. Also, if you take a shower past 9am, there will only be cold water so take it earlier or the night before. Regardless of these minor inconveniences, I would still recommend this place.
Stayed 6 nights in Jul 2025

6/10 Okay

Joan

Traveled with family
Liked: Staff & service
First got there room was not cleaned properly moved rooms , bed uncomfortable ,
Stayed 2 nights in Aug 2025

2/10 Terrible

INDRA

Traveled with family and small children
Disliked: Cleanliness, staff & service
I’m deeply disappointed with the management of this hotel. Due to an unexpected whilefire at the airport we were scheduled to fly out of, all flights were grounded. I contacted the hotel immediately to explain the situation — something entirely beyond our control. Despite notifying them before our planned check-in and providing full context, the hotel refused to issue a refund or offer any form of accommodation, stating that the situation was also beyond their control. While I understand that policies are in place, their complete lack of flexibility and compassion in such an extraordinary circumstance is truly disheartening. We never had the opportunity to stay at the property, yet were charged the full amount —. This was a very disappointing experience. A real shame, and a poor reflection on the values of this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Thomia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Comfortable stay.
Stayed 4 nights in Aug 2025

10/10 Excellent

Chee Chow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

James

Stayed 4 nights in Aug 2025

10/10 Excellent

Lidia

Stayed 3 nights in Jul 2025

10/10 Excellent

Hung Wai Martin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here this year. Location is a stone throw away from an underground so perfect when travelling with children. Hotel was clean, staff were all super friendly and room was all in all very comfortable and spacious. Our go to hotel now when in London.
Stayed 1 night in Aug 2025

10/10 Excellent

Julie Ann

Traveled with partner
Liked: Cleanliness, amenities
Comfortable rooms. Very clean. Very close to everything. My only complaint is we were on the side close to the road. Very noisy because of constant emergency vehicles. Especially at night. We had a lovely stay at the hotel. Staff are very friendly.
Stayed 8 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

JIAN HUI

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed comfortable
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Liked: Cleanliness
Drainage for the bathtub was terrible. There would be water overflowing onto the bathroom floor. Telephone handset in the room doesn't work, had to use speakerphone at the base to call, lucky to catch someone maybe 1/10 times to reach the front desk.
Stayed 8 nights in Jul 2025

6/10 Okay

Jennifer

Liked: Cleanliness, amenities
Room nice but service not great. Most staff looked miserable and grumpy, only two staff smiled and greeted me. Most acted as if I was an inconvenience. Issues at check-in due to room setup didn't match the system so had three trips to reception to sort it as no one answered the phone. Breakfast was poor and not worth the money.
Stayed 1 night in Aug 2025

10/10 Excellent

Jalila

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service
We enjoyed our stay. Very convenient location with Lambeth North tube station across the street. Good dining options around the area. Room was small but very clean and beds were comfortable. Staff were pleasant. We made use of the pool but did not find the water very clear and there were some obvious repairs needed around the edges.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lyndsey

Stayed 5 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and base to explore London. Would recommend
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely hotel and great service, sofa bed was impossible to sleep on for an adult. Glass top to the desk was not secure which with two small children was a worry!
Stayed 1 night in Jul 2025