Park Plaza London Waterloo

4.0 star property
4-star eco-certified hotel near The Vaults

Choose dates to view prices

Photo gallery for Park Plaza London Waterloo

Premium bedding, minibar, in-room safe, desk
Lobby
Bar (on property)
Exterior
Suite, 1 King Bed (1 Bedroom) | Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Bar

Explore the area

Map
6 Hercules Road, London, England, SE1 7DP
  • London Eye
    ‪9 min walk‬
  • Big Ben
    ‪12 min walk‬
  • Westminster Abbey
    ‪13 min walk‬
  • London (LCY-London City)
    ‪22 min drive‬

Room options

Executive Room, 1 King Bed (Studio)

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 4
  • 1 King Bed

Studio, 2 Twin Beds

8.6 out of 10
Excellent
(24 reviews)
  • City view
  • Sleeps 4
  • 2 Twin Beds

Suite, 1 King Bed (1 Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(48 reviews)
  • Sleeps 2
  • 2 Twin Beds

Studio, 1 King Bed

8.8 out of 10
Excellent
(87 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Executive Room, 2 Twin Beds (Studio)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Twin Beds

Superior Room, 1 Double Bed

8.8 out of 10
Excellent
(54 reviews)
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed

8.4 out of 10
Very good
(69 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

Central London getaway .Within a 10-minute walk of this London City Centre hotel, you'll find The Vaults and Florence Nightingale Museum. Imperial War Museum and Old Vic are also within half a mile (1 km).

What's nearby

  • London Eye - 9 min walk - 0.5 miles
  • Big Ben - 12 min walk - 0.7 miles
  • Westminster Abbey - 13 min walk - 0.7 miles
  • Houses of Parliament - 13 min walk - 0.7 miles
  • Trafalgar Square - 4 min drive - 1.1 miles

Getting around

  • Lambeth North Underground Station - 2 min walk
  • London Waterloo East Station - 10 min walk
  • London City Airport (LCY) - 39 min drive

Restaurants

  • ‪Pret a Manger - ‬2 min walk
  • ‪Crown & Cushion - ‬3 min walk
  • ‪Florentine Restaurant & Bar - ‬1 min walk
  • ‪Espressamente Illy - ‬1 min walk
  • ‪Sino Thai Restaurant - ‬5 min walk

About this property

Park Plaza London Waterloo

4-star eco-certified hotel near The Vaults
Park Plaza London Waterloo offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Park Plaza London Waterloo. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 1 building
  • 494 guestrooms or units
  • 13 levels
  • Meeting rooms
  • Built in 2016
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Park Plaza London Waterloo offers 494 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with pay movies. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.3 miles (GBP 20 per day)
  • Self parking on site (GBP 50 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 48-inch LED TV
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 50 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 25.00 for adults and GBP 25.00 for children
  • Self parking fee: GBP 50.00 per night
  • Nearby parking fee: GBP 20 per day (1640 ft away)
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Park Plaza London Waterloo Hotel
Park Plaza Waterloo Hotel
Park Plaza Waterloo
Park Plaza London Waterloo Hotel
Park Plaza London Waterloo London
Park Plaza London Waterloo Hotel London

Frequently asked questions

How close is Park Plaza London Waterloo to the airport?

Park Plaza London Waterloo is 9.8 mi (39-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at Park Plaza London Waterloo?

As of Jul 8, 2025, prices found for a 1-night stay for 2 adults at Park Plaza London Waterloo on Jul 27, 2025 start from $181.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Park Plaza London Waterloo have an airport shuttle?

Airport shuttle services are not available at Park Plaza London Waterloo.

Does Park Plaza London Waterloo offer free breakfast?

Free breakfast isn’t provided at Park Plaza London Waterloo, but English breakfast is offered for a fee of GBP 25.00 for adults and GBP 25.00 for children. It's available on weekdays from 7:00 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Park Plaza London Waterloo?

No, there is no casino at this hotel.

What time is check-in at Park Plaza London Waterloo?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Park Plaza London Waterloo?

Free parking is not available at this hotel. Self parking is available for GBP 50.00 per night.

Does Park Plaza London Waterloo have a pool?

Park Plaza London Waterloo features an indoor pool.

Does Park Plaza London Waterloo have a restaurant?

Yes, there is a restaurant on site.

Does Park Plaza London Waterloo have a spa?

There are no spa services available at this hotel.

How close is Park Plaza London Waterloo to downtown London?

Park Plaza London Waterloo is 0.9 mi away from London.

Park Plaza London Waterloo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1149 out of 2039 reviews
Rating 8 - Good. 598 out of 2039 reviews
Rating 6 - Okay. 156 out of 2039 reviews
Rating 4 - Poor. 77 out of 2039 reviews
Rating 2 - Terrible. 59 out of 2039 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff. Rooms were nice and comfortable
Stayed 3 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

4/10 Poor

iain

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food left outside rooms for days at a time. Housekeeping scam - take the £10, they won’t clean your room then lie about you putting the do not disturb on. A few other reviews reflect similar.
Stayed 3 nights in Apr 2025

4/10 Poor

Larissa

Disliked: Cleanliness, staff & service, amenities
The architecture was cool but the service was very poor. I met other guests and they said the same. I was addressed by some staff with a lot of disrespect and it felt like I was too black to deserve the service I paid for. At some point I went back to my room and cried before realizing I was worth better than that. One of the issues : The key card would randomly stop working (the physical as well as the digital)
Stayed 7 nights in Apr 2025

8/10 Good

Melika

Stayed 1 night in Apr 2025

10/10 Excellent

Sue

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was conveniently located, very clean, nice hotel, enjoyed the sauna and steam room. Very modern, would stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Charles

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleaning staff where slow to get to our room.
Stayed 8 nights in Mar 2025

10/10 Excellent

Volkan

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Perfect for family stay thank you for everything good workers..
Stayed 4 nights in Apr 2025

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Rooms and views are amazing Was very surprised, very clean the spa and swimming was lovely pool was very cold. Food in the restaurant was very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Hayley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Lovely staff, beautiful hotel, great for exploring London
Stayed 2 nights in Mar 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Was happy with the stay. It’s a little out of the way and the area wasn’t fabulous but it’s across the road from Lambeth North tube (Bakerloo) Good size room. Bathroom was a good size and clean. The beds were very comfortable, nice sauna and steam room. Pool was freezing. Friendly staff. Water available in reception. Restaurant was nice but on the more expensive side for what it was.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dajana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Manikandan

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed for 8 days. I was not aware that some of the rooms are located near the train tracks, and we heard train noises during the night, which made it difficult for the kids to sleep. We changed rooms after 3 days, but the new room's AC wasn’t cooling properly, so we had to change rooms again. The experience of speaking with the staff and changing rooms was terrible—there was no courtesy, and they treated us as if we were being unreasonable or noisy. I would never recommend this property to anyone.
Stayed 8 nights in Mar 2025

8/10 Good

Paul, Macclesfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel room in a convenient location, only thing that let it down was a bad lingering smell around the lift area
Stayed 2 nights in Mar 2025

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good distance to a lot of things.
Stayed 7 nights in Mar 2025

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 2 nights in Apr 2025

8/10 Good

Ian, Maidstone

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel. Comfy.
Stayed 1 night in Apr 2025

10/10 Excellent

Jose, Pelham

Liked: Cleanliness, staff & service, amenities
We enjoyed our stay very much and the staff was exceptional.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Joel

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

John

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed at a few Novotel, but none quite like this. Firstly, on our 2nd night, we had ants all over our bathroom. Bed, myself and partner found very uncomfortable. Not very central, albeit not a far walk. Location is a bit shady
Stayed 2 nights in Jan 2025

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always have a good stay at the Plaza. Enjoyed the room service.
Stayed 1 night in Mar 2025

8/10 Good

Chrysanthos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Mar 2025