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4.6 out of 5

"Excellent location near Victoria Station and St James Underground stations, Buckingham Palace, Westminster Abbey, Parliament, and area parks. The sta ... " More

By a verified traveler on Wed 24 Jul 2019

Hotel Description

4-star hotel near St. James Park

Central London getaway

Within a 10-minute walk of this London City Centre hotel, you'll find St. James Park and Westminster Abbey. Houses of Parliament and Churchill War Rooms are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Self parking, limo/town car service, and a garden are also offered.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 331 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with satellite channels. 24-hour room service, minibars, and free newspapers are also available.

Family Room, Multiple Beds (Guest room, 2 Queen, Trundle bed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Room, 1 King Bed (Executive, Larger Guest room, 1 King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed (Guest room, 1 Queen)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds (Deluxe, Guest room, 2 Double)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

St. Ermins Hotel, Autograph Collection ratings based on 13 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for St. Ermins Hotel, Autograph Collection

Everyone (9) Family (4)
5 out of 5
Excellent location near Victoria Station and St James Underground stations, Buckingham Palace, Westminster Abbey, Parliament, and area parks. The staff was extremely kind and helpful. Wonderful restaurant and bar right in hotel, as well as several great restaurants and pubs within 5-10 minute walk. Room comfortably accommodated our family of 5.

Posted by , from Orlando on Jul 24, 2019

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Comment from Hotel Management

Jul 25, 2019 by Amy

Dear EJ, Thank you for your lovely comments. We hope to see you back with us again soon! Kind regards, Amy

5 out of 5
Beautiful boutique hotel Close to underground Near wonderful sites Very intimate bar and restaurant Spacious and comfortable suites Professional and knowledgeable staff We will be back!

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 26, 2019 by Daniela Lehner - Front Office Manager

Dear Macaroons5 Thank you very much for a lovely review and I can't wait to welcome you back. Kind regards

5 out of 5
5 people 4 kids 3 countries and amazing hotel stop. Location was essential. The staff was professional and helpful but very friendly. Lovely rooms and very clean. Looking forward to coming back.

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jun 16, 2019 by Daniela Lehner - Front Office Manager

Dear WestfMama It looks like we ticked all the boxes and I couldn't be happier about it! I hope to have the pleasure to welcome you and your family back soon to St. Ermins. Kind regards

5 out of 5
Very pretty, the rooms were very nice and the bed was comfortable, staff was wonderful

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 4, 2019 by Daniela Lehner - Front Office Manager

Thank you for such lovely comments! I am pleased to read that you liked our rooms and that the beds were comfortable. I hope to have the opportunity to welcome you back soon again. Kind regards

5 out of 5
Great service, excellent staff Old historic hotel with MI6 history

Posted by on May 10, 2018

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Comment from Hotel Management

May 11, 2018 by Saleh

Dear guest, Thank you for staying with us and I appreciate your feedback. Kind regards, Saleh Samaha / Reception Manager

5 out of 5

St Ermin's is a lovely hotel

My daughter and I stayed at St Ermin's for five days and it was great! The hotel itself is gorgeous and the room was very nice. One of the best things about the hotel is its location. Steps from the underground and a couple of blocks from Westminster Abbey. You couldn't ask for better!

Posted by , from Colorado USA on May 30, 2017

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Comment from Hotel Management

Jun 1, 2017 by Saleh

Dear Lynne, Thank you for your feedback and we hope to see you again. Kind regards, Saleh Samaha/ Reception Manager

3 out of 5

Quiet, small rooms

The hotel is exactly as expected for the price. Pros: Clean, very nice hotel staff, quiet, in a safe part of town. Beds were comfortable. Concierge was helpful. Cons: Hopefully you like the color pea-green. The walls are pea-green, the bathrooms dark brown. If you don't mind pea-green, or you are not sensitive to your surroundings, then this will be fine. We didn't try the food, the latte I ordered at the bar was not as good as what you can buy at a coffee cafe.

Posted by , from California on May 8, 2017

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Comment from Hotel Management

May 11, 2017 by Marta - Duty Manager

Dear Annie, It's great to read that you found the hotel very quiet and the staff was nice. That is exactly what we aim to achieve. Thank you for you feedback. Hope to see you again soon.

5 out of 5
Pros: The staff is extremely friendly and helpful.
Location: Hotel is located steps off the St. James's Park tube stop.
Beautiful old renovated hotel, with amazing friendly staff.

Posted by on Mar 12, 2017

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2 out of 5

Beautiful hotel with problems !

When you arrive to the beautiful foyer you are assaulted with a popouri scent that smells like expensive perfume! It's chockingly strong ! When you get in your room, you discover why...there is a very unpleasant odor that permeates the hotel, like bad water or mold. It caused my allergies to flare up. The bathrooms lack any ledges to put your toiletries on while getting ready and you cannot plug the blow dryer into the bathroom sockets leaving you to do makeup and hair in the dimly lit room. The bath/shower is not for tall people and the narrow width causes a slipping danger as you struggle to make room under the flow . The hotel is beautiful just not user friendly!

Posted by , from v on Jan 1, 2017

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5 out of 5

Lovely neighborhood feel

Quiet, quaint hotel. Great location. Clean rooms, friendly staff. Hotel bar was great. Beautiful garden in the courtyard. We will stay here again if ever in London.

Posted by on Sep 28, 2016

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About the St. Ermins Hotel, Autograph Collection

Location Caxton Street 2, London, England SW1H 0QW

Renovations + Closures

This property is closed from 23 March 2020 to 6 September 2020 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and limo/town car service. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness center, a library, and tour/ticket assistance are also featured at the business-friendly St. Ermins Hotel, Autograph Collection. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 331 guestrooms or units
  • 6 levels
  • Built in 1912
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (26.7 km / 16.6 mi)
  • Train station: London Victoria Rail Station (0.9 km / 0.5 mi)
  • Metro station: St. James's Park Underground Station (0.1 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

St. Ermins Hotel, Autograph Collection offers 331 air-conditioned accommodations with minibars and video-game consoles. LCD televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Caxton Grill - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: GBP 60 per pet, per stay
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Global Cleanliness Council (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 21 for adults and GBP 12.00 for children (approximately)
  • Self parking fee: GBP 55 per night
  • Valet parking fee: GBP 55.00 per night
  • Pet fee: GBP 60 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ermins
  • Ermins Hotel
  • Hotel St. Ermins
  • St. Ermins
  • St. Ermins Autograph Collection
  • St. Ermins Autograph Collection London
  • St. Ermins Hotel
  • St. Ermins Hotel Autograph Collection
  • St. Ermins Hotel Autograph Collection London
  • Jolly St Ermins Hotel
  • Jolly St Ermins London
  • St. Ermin's Hotel - Autograph Collection London, England
  • St. Ermins Hotel, Autograph Collection Hotel
  • St. Ermins Hotel, Autograph Collection London
  • St. Ermins Hotel, Autograph Collection Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.