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Kensington Gardens Hotel

2.5 star property
Victorian hotel near Hyde Park

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Photo gallery for Kensington Gardens Hotel

Exterior
Interior entrance
Standard Twin Room, 2 Twin Beds | Desk, blackout drapes, iron/ironing board, free WiFi
View from room
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
9, Kensington Gardens Square, London, England, W2 4BH
  • Hyde Park
    ‪15 min walk‬
  • Buckingham Palace
    ‪8 min drive‬
  • Piccadilly Circus
    ‪8 min drive‬
  • London (LHR-Heathrow)
    ‪29 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

7.2 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Triple Room

7.8 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Single Room, 1 Twin Bed

8.2 out of 10
Very good
(26 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

London City Centre stay.Your stay at this London City Centre hotel places you within 3 miles (5 km) of Hyde Park and Buckingham Palace. Also, Piccadilly Circus is within 3 miles (5 km) and Trafalgar Square is within 6 miles (10 km).

What's nearby

  • Hyde Park - 15 min walk - 0.8 miles
  • Buckingham Palace - 8 min drive - 2.5 miles
  • Piccadilly Circus - 8 min drive - 2.7 miles
  • Trafalgar Square - 9 min drive - 2.9 miles
  • Big Ben - 11 min drive - 3.3 miles

Getting around

  • Bayswater Underground Station - 4 min walk
  • London Paddington Station - 15 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • ‪Bayswater Arms - ‬3 min walk
  • ‪Joe & the Juice - ‬4 min walk
  • ‪Khan's Restaurant - ‬5 min walk
  • ‪The Beachcomber - ‬3 min walk
  • ‪Four Seasons - ‬3 min walk

About this property

Kensington Gardens Hotel

Victorian hotel near Hyde Park
As a guest of Kensington Gardens Hotel, you'll find tour/ticket assistance, concierge services, and dry cleaning/laundry services. Public spaces have free WiFi.

This Victorian London hotel is smoke free.

  • 1 building
  • 17 guestrooms or units
  • 6 levels
  • Built in 1854
  • Dry cleaning
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
Kensington Gardens Hotel offers 17 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Phoenix Hotel, 1-8 Kensington Garden Square]
The host will greet guests on arrival

Access methods

Host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Diners Club, and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Kensington Gardens Hotel.

Property is also known as

TOP Hotel Kensington Gardens
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Frequently asked questions

How close is Kensington Gardens Hotel to the airport?

Kensington Gardens Hotel is 12.3 mi (62-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does Kensington Gardens Hotel have an airport shuttle?

Airport shuttle services are not available at Kensington Gardens Hotel.

Does Kensington Gardens Hotel offer free breakfast?

Kensington Gardens Hotel does not offer free breakfast.

Is there a casino at Kensington Gardens Hotel?

No, there is no casino at this hotel.

What time is check-in at Kensington Gardens Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Kensington Gardens Hotel?

Free parking is not available at this hotel.

Does Kensington Gardens Hotel have a pool?

Kensington Gardens Hotel does not have a pool.

Does Kensington Gardens Hotel have a spa?

There are no spa services available at this hotel.

How close is Kensington Gardens Hotel to downtown London?

Kensington Gardens Hotel is 2.7 mi away from London.

Kensington Gardens Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 371 out of 865 reviews
Rating 8 - Good. 333 out of 865 reviews
Rating 6 - Okay. 115 out of 865 reviews
Rating 4 - Poor. 30 out of 865 reviews
Rating 2 - Terrible. 16 out of 865 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Elisabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Julie-Anne

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Small room but great price and great location. Room 16 was extremely hot even with the window open. Needed Aircon
Stayed 2 nights in May 2025

10/10 Excellent

Catherine, Roanoke

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

KleAnn

Liked: Cleanliness
It was fine for the 1 night that i stayed. The staff was friendly and helpful. Lugging my suitcase up 4 flights of stairs was NOT fun. The room was so small, there was no place to even put my suitcase and open except on the bed. Overall, it was acceptable
Stayed 1 night in May 2025

8/10 Good

brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Small, but well appointed and comfortable room.
Stayed 2 nights in May 2025

8/10 Good

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to public transport friendly vibrant area with very good customer service
Stayed 2 nights in May 2025

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Uwe

Liked: Cleanliness
We thought we had selected same hotel as last year. No elevater and old fashion building. Worrried about no fire escape on third floor.
Stayed 1 night in Apr 2025

4/10 Poor

Valentyna

Liked: Staff & service, amenities
Due to lack of conditioning, I had hard time even when the max daily temperature was 80-82 degrees. I cannot imagine staying in a room with 90+. The room is small and awfully heated by the sun with no ventilation whatsoever.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly front desk that answered many questions. Very close to the Tube so easy to get anywhere. Enjoyed walking around Kensington and Hyde Park.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most wonderful stay at this hotel. The staff was absolutely amazing and kind and helpful. The room was comfortable in the location could not have been better. It was walkable to restaurants, and of course, Kensington Gardens. We even walked all the way to Kensington Palace. it was a wonderful day. Highly recommend.
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bbbb
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here before. This time I booked a twin/single room. Very tiny, but efficient and ok for two nights. Had a nice view over the square. Fairly quiet at night. However…the last time I stayed, I was annoyed by the doors which slam shut if you’re not careful. This time on Both nights I jumped several times with this happening due to inconsiderate or unaware neighbours. Last time, I had recommended putting up discrete signage to encourage guests to be considerate, but that did not happen. And, as with all these older historical properties footfall and other noises can easily be heard despite the carpeting. So, if you’re sensitive to noise, there are issues here.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shawn

The friendliest of people
Stayed 1 night in Apr 2025

6/10 Okay

Erin

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself did not have a reception desk and it was all done through the hotel next door. They were very friendly. The room was quite small. Barely enough room to move around. Not like the photo that was shown.
Stayed 3 nights in Mar 2025

6/10 Okay

Ciro

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
First things first, because I feel like this is one of the most important points to bring up, this isn't a hotel in and of itself, it's part of the Phoenix hotel 3 doors down. It's its own standalone building though with 15 rooms split on 4 floors. Check in and check out happens 3 doors down where they have 24/7 front desk and an actual lobby and where it actually feels like a hotel. The Kensington Garden isn't a hotel, just a branch with studios of the Phoenix hotel, strange but I guess that's okay. The stairs are steep and challenging especially if you are placed on the 4th floor. I am young and healthy, and it was a hike, I can't imagine older folks or those with physical limitations. Unfortunately, this is the truth for a lot of these hotels in London. The room was exceedingly small. Once you opened the door you were in this 3 x 7 rectangle with a tiny door and a 2 x 2 restroom. I couldn't move, I am a 6'2" big guy, you can imagine the issues I faced. I barely fit on the small twin bed, and I could not take a proper shower because I barely fit in it. As for the toilet itself, I had to sit at an angle with my legs in the room in order to fit. The door had a sliver that allowed me pretty much see on the landing and I could hear my neighbors as if they were there in the room with me, loud and clear even when they were just having a normal conversation, I heard every single conversation clearly. This hotel's only saving graces are its location and cleanliness.
Stayed 2 nights in Mar 2025

4/10 Poor

Rebecca, York

Traveled with partner
Disliked: Amenities, property conditions & facilities
We liked the location of the hotel, but the hotel was very misleading online. It states reception is open until 5pm ! Which is untrue, as there is NO reception at this hotel, its actual at it's Sister Hotel. Once we arrived at our extremely compact room we were greeted by the shower cubile right next to the door as you enter the room. I have never seen anything like it before, thankfully the loo was behind a closed door. As we were staying at Kensington Garden Hotel we had hoped for a nice view ! But sadly not! Room 17's view is looking at a flat roof with skylights windows and the side of next doors building. I did contact Expedia regarding the issues, but sadly no action was taken. Upon check out we were told that they had tried to contact us to offer us another room!! But not sure what method they used.... as my phone didn't miss any calls or emails. I feel this action was too little too late. In all honesty I could not recommend staying at this Hotel to anyone.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Traveled with group
The property was very clean and tidy, the breakfast was delicious and all the staff were very helpful. Plus the area was fantastic, easy access to everything.
Stayed 3 nights in Mar 2025

8/10 Good

Kelsey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet property, met our needs. Only downside was there was no lift so we had to lug luggage down and up a few flights of stairs.
Stayed 2 nights in Mar 2025

10/10 Excellent

Clintina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Saki

Liked: Cleanliness, amenities
I would have liked to know there is no lift
Stayed 1 night in Mar 2025

8/10 Good

John

Stayed 1 night in Mar 2025

10/10 Excellent

CAROLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025