"This was a return visit to the Royal National. The location is great, near all transportation options. The staff are helpful and the rooms and propert ... " More
Heart of London
A stay at this London City Centre hotel places you within half a mile (1 km) of The British Museum and 2 miles (3 km) of Oxford Street. Piccadilly Circus and Trafalgar Square are also within 2 miles (3 km).
Restaurant, coffee shop
A restaurant, self parking, and a 24-hour front desk are among this hotel's amenities. WiFi in public areas is free. A coffee shop, dry cleaning, and luggage storage are also on offer.
May 16, 2023 by Royal National Hotel
Dear Mary, Thank you for bringing your concerns to our attention regarding your recent stay at our hotel. We apologize for the inconveniences you experienced during your time with us and understand your frustration.We sincerely apologize for the issues that led to the need for room changes. The interruption of water service and the construction-related concerns you encountered are not reflective of the level of comfort and safety we aim to provide. We regret any inconvenience caused and assure you that we take these matters seriously, alongside we honored you with a room move to our City Sleeper Hotel, the best category of rooms we could provide.Regarding the promised refund and discounted rates, we apologize for the delay in processing these credits. Our management team has already contacted you via e-mail for further information. If there are any further concerns or if you would like to discuss your experience in more detail, please do not hesitate to contact our management team directly. We value your feedback and are committed to resolving this matter to your satisfaction.We appreciate your understanding and patience, and we hope to have the opportunity to restore your trust and provide you with an improved experience in the future.Best regards,Athina PetikopoulouRoyal National Hotel
May 11, 2023 by Royal National Hotel
Dear Coraleta, Thank you for such an excellent review! We always aim to provide our guests with outstanding customer service and I am delighted to know that you felt looked after by our team. We appreciate our location just as much as you do. We are more than happy to know that our hotel's location was convenient for your needs and accessible for transportation. We strive to make each stay as pleasant and comfortable as possible, so receiving your positive feedback is very rewarding to us. We look forward to welcoming you back shortly and continuing to meet your expectations. Best regards, Athina Petikopoulou Royal National Hotel
Mar 17, 2023 by Royal National Hotel
Dear Lauren,Thank you for the amazing feedback!We are delighted to know that you enjoyed your stay with us overall.Thank you for your kind words about our staff especially Zaubar at reception. We look forward to sharing your feedback with him and the entire team and we will be sure to thank them for their continued high standard of service. It is always rewarding for our hard-working members of staff to receive such positive feedback! Again, thank you for sharing your experience with us, and we are looking forward to welcoming you back. All The Best, Jashanpreet KaurRoyal National Hotel
Nov 21, 2022 by Royal National Hotel
Dear Irina, Thank you for taking the time to leave us feedback following your stay at the Royal National Hotel. We are thrilled to know how much you have enjoyed your stay and that we were able to meet your expectations. We hope to get the chance to welcome you back shortly!All the best, Karolina U. Royal National Hotel
Oct 24, 2022 by Royal National Hotel
Dear Anas,Thank you also for your feedback mentioning where we can do better. We appreciate hearing about your experience and your thoughts about the beds and the noise. Your comments are really helpful in highlighting opportunities to improve our service even further and your recommendations are being addressed internally. We hope to see you again soon, All the best, Athina PetikopoulouRoyal National Hotel
Sep 1, 2022 by Royal National Hotel
Dear Okan, Thank you for taking the time to let us know about your great experience at the Royal National. We are so delighted to hear how much you enjoyed your stay with us. We very much appreciate your kind comments and look forward to sharing your feedback with the entire team.We look forward to welcoming you back to our hotel shortly. All The Best, Lucas S V Royal National Hotel
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. There are 5 meeting rooms available. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at Royal National Hotel. For a fee, parking is available. This 3-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Royal National Hotel offers 1358 accommodations with coffee/tea makers. Televisions come with satellite channels. Bathrooms include bathtubs or showers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on request.
For a fee, guests can enjoy English breakfast daily from 6:30 AM to 10:30 AM.
Blooms Cafe - This café specializes in pizza.
The London Pub - This restaurant specializes in British cuisine. Open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, JCB International, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.