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"This was a return visit to the Royal National. The location is great, near all transportation options. The staff are helpful and the rooms and propert ... " More

By a verified traveler on Tue 09 May 2023

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Hotel Description

3-star hotel near The British Museum

Heart of London

A stay at this London City Centre hotel places you within half a mile (1 km) of The British Museum and 2 miles (3 km) of Oxford Street. Piccadilly Circus and Trafalgar Square are also within 2 miles (3 km).

Restaurant, coffee shop

A restaurant, self parking, and a 24-hour front desk are among this hotel's amenities. WiFi in public areas is free. A coffee shop, dry cleaning, and luggage storage are also on offer.

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$155* Per night/room May 30 - May 31

Standard Plus Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Plus Triple - Extra Bed

Bed Count 3 Twin Beds Maximum Occupancy 4 Max

Standard Plus Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Plus Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Royal National Hotel ratings based on 15 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Royal National Hotel

Everyone (6) Couples (4) Family (5)
1 out of 5
During our stay, we had to be moved to different rooms twice. The first move was due to water not working. The second time was because of construction dirt, noise and unsafe conditions. We were not allowed to use the stairs. The hotel promised a refund of one night and two nights of a discounted rate. Two months after the stay and we have still not received those credits. Very disappointing.

Posted by , from Shorewood on May 15, 2023

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Comment from Hotel Management

May 16, 2023 by Royal National Hotel

Dear Mary, Thank you for bringing your concerns to our attention regarding your recent stay at our hotel. We apologize for the inconveniences you experienced during your time with us and understand your frustration.We sincerely apologize for the issues that led to the need for room changes. The interruption of water service and the construction-related concerns you encountered are not reflective of the level of comfort and safety we aim to provide. We regret any inconvenience caused and assure you that we take these matters seriously, alongside we honored you with a room move to our City Sleeper Hotel, the best category of rooms we could provide.Regarding the promised refund and discounted rates, we apologize for the delay in processing these credits. Our management team has already contacted you via e-mail for further information. If there are any further concerns or if you would like to discuss your experience in more detail, please do not hesitate to contact our management team directly. We value your feedback and are committed to resolving this matter to your satisfaction.We appreciate your understanding and patience, and we hope to have the opportunity to restore your trust and provide you with an improved experience in the future.Best regards,Athina PetikopoulouRoyal National Hotel

5 out of 5
This was a return visit to the Royal National. The location is great, near all transportation options. The staff are helpful and the rooms and property are clean and safe.

Posted by on May 9, 2023

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Comment from Hotel Management

May 11, 2023 by Royal National Hotel

Dear Coraleta, Thank you for such an excellent review! We always aim to provide our guests with outstanding customer service and I am delighted to know that you felt looked after by our team. We appreciate our location just as much as you do. We are more than happy to know that our hotel's location was convenient for your needs and accessible for transportation. We strive to make each stay as pleasant and comfortable as possible, so receiving your positive feedback is very rewarding to us. We look forward to welcoming you back shortly and continuing to meet your expectations. Best regards, Athina Petikopoulou Royal National Hotel

4 out of 5
Checking in, Zaubar helped me right away and made sure the process was very smooth. Overall good experience during my stay with the Royal National

Posted by on Mar 15, 2023

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Comment from Hotel Management

Mar 17, 2023 by Royal National Hotel

Dear Lauren,Thank you for the amazing feedback!We are delighted to know that you enjoyed your stay with us overall.Thank you for your kind words about our staff especially Zaubar at reception. We look forward to sharing your feedback with him and the entire team and we will be sure to thank them for their continued high standard of service. It is always rewarding for our hard-working members of staff to receive such positive feedback! Again, thank you for sharing your experience with us, and we are looking forward to welcoming you back. All The Best, Jashanpreet KaurRoyal National Hotel

4 out of 5
Overall good experience

Posted by , from Framingham on Nov 19, 2022

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Comment from Hotel Management

Nov 21, 2022 by Royal National Hotel

Dear Irina, Thank you for taking the time to leave us feedback following your stay at the Royal National Hotel. We are thrilled to know how much you have enjoyed your stay and that we were able to meet your expectations. We hope to get the chance to welcome you back shortly!All the best, Karolina U. Royal National Hotel

3 out of 5
Soft beds and thin walls can hear neighbors

Posted by , from HONOLULU on Oct 22, 2022

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Comment from Hotel Management

Oct 24, 2022 by Royal National Hotel

Dear Anas,Thank you also for your feedback mentioning where we can do better. We appreciate hearing about your experience and your thoughts about the beds and the noise. Your comments are really helpful in highlighting opportunities to improve our service even further and your recommendations are being addressed internally. We hope to see you again soon, All the best, Athina PetikopoulouRoyal National Hotel

4 out of 5
Hotel was really nice, of course older and rooms are smaller than in US hotels (but we didn't care as we don't spend much time in the rooms). Staff was helpful and friendly and this hotel is ideal if you are taking Eurostar train, it's 15 min walk. It is walkable everywhere, major London attraction -if you like walking instead of Tube, this hotel will be great for you.

Posted by , from SOUTHBURY on Aug 29, 2022

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Comment from Hotel Management

Sep 1, 2022 by Royal National Hotel

Dear Okan, Thank you for taking the time to let us know about your great experience at the Royal National. We are so delighted to hear how much you enjoyed your stay with us. We very much appreciate your kind comments and look forward to sharing your feedback with the entire team.We look forward to welcoming you back to our hotel shortly. All The Best, Lucas S V Royal National Hotel

3 out of 5
This hotel is loud and busy; it's a lot like staying in the largest dorm on campus (for me that was in 1995). We had a standard double room so YMMV, but amenities were at a bare minimum, as was size & storage space. No hair dryer. Plumbing is old. So many younger travelers being loud all of the time. If you're looking for a bargain and a place just to put your stuff, it's fine. But if you want somewhere that's nice, go elsewhere.

Posted by on Aug 6, 2022

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1 out of 5
Room service was not consistent no towels no toilet paper no hair dry had to ask The worst was we came back after a long day out we found our room open!

Posted by on Jul 30, 2022

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3 out of 5

Posted by on Jul 27, 2022

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2 out of 5
The rooms were 1 step above a youth hosel. No amenities of any kind. My college dorm room had more charm. No ventilation of any kind, no fan in bath, No towel bar in bath, TV the size of my computer screen, shelf between beds so small no room for a book or glass of water, no one ever answered the phone down stairs, no one chair in the lobby. I could go on and on but you get the idea.

Posted by on Jul 22, 2022

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Property Features

There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. There are 5 meeting rooms available. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at Royal National Hotel. For a fee, parking is available. This 3-star London hotel is smoke free.

  • 1358 guestrooms or units
  • 7 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: London Euston Station (0.7 km / 0.4 mi)
  • Metro station: Russell Square Underground Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Royal National Hotel offers 1358 accommodations with coffee/tea makers. Televisions come with satellite channels. Bathrooms include bathtubs or showers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

  • Television
  • Satellite channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (on request)
  • Telephone
  • Heating
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy English breakfast daily from 6:30 AM to 10:30 AM.

Blooms Cafe - This café specializes in pizza.

The London Pub - This restaurant specializes in British cuisine. Open daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, JCB International, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Covered self parking fee: GBP 24.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Royal National
  • National Royal
  • National Royal Hotel
  • Royal Hotel National
  • Royal National
  • Royal National Hotel
  • Royal National Hotel London
  • Royal National London
  • Hotel Royal National London
  • Hotel National Royal
  • National Hotel London
  • Royal National Hotel London, England
  • The Royal National Hotel
  • Royal National Hotel Hotel
  • Royal National Hotel London
  • Royal National Hotel Hotel London
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.