"The Dukes is magnificent, in an old school way. Beautiful, secluded, well appointed.The staff was unfailingly cheerful and courteous. It is, however, ... " More
City center retreat
With a stay at this London City Centre hotel, you'll be steps from Spencer House and St. James Palace. Green Park and Queen's Chapel are also within half a mile (1 km).
This hotel features a restaurant and 3 bars/lounges. Traveling on business? Take advantage of the 2 conference rooms, free WiFi in public areas, and express check-in. Limo/town car service, express check-out, and dry cleaning are also on offer.
Mar 29, 2018 by Lucica
Dear Bruce, Thank you very much for taking the time to share with us your feedback regarding your most recent stay at DUKES LONDON. I appreciate these things take time, and the feedback you gave is very much valued and useful. It truly was our pleasure to welcome you as our guest. I can only apologise for the issues you experienced. We hope that despite the inconsistencies encountered, we will have the opportunity to welcome you back to DUKES LONDON at some point in the future so we may have a chance to deliver to you a more memorable experience. Kind Regards, Lucica Rosu Guest Relations Manager
The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:
The following facilities are closed on Sunday:
There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. There are 2 meeting rooms available. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury Dukes London. The hotel can provide limo/town car service and wedding services. Smoking is allowed in designated areas at this 5-star London hotel.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi , Internet access - wireless
Dukes London offers 86 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs, bathrobes, slippers, and designer toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10:30 AM.
Dukes London has a restaurant on site.
24-hour room service is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast and through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of the Small Luxury Hotels of the World.
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.