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5.0 out of 5

"The Arch London is a superior hotel from check-in to check-out. Our room for the three of us was perfect and the bathroom with its double sink and the ... " More

By a verified traveler on Thu 18 Jul 2019

Hotel Description

5-star luxury hotel near Oxford Street

City center stay

At this London City Centre hotel, you'll be well placed to visit Oxford Street and Marble Arch, both within a 5-minute walk. Hyde Park and Park Lane are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. A lobby fireplace, express check-out, and dry cleaning are also on offer.

Free WiFi, refrigerators

The 82 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include DVD players, refrigerators, and plasma TVs with satellite channels.

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$345* Per night/room Aug 13 - Aug 14

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Prince Akatoki London ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Prince Akatoki London

Everyone (1) Family (1)
5 out of 5
The Arch London is a superior hotel from check-in to check-out. Our room for the three of us was perfect and the bathroom with its double sink and the rain shower was one of the best we've experienced in Europe. The concierge and staff assisted us superbly in making reservations and having the taxis we needed arrive at the appropriate time. We had the buffet breakfast in their restaurant on our last morning there and were totally impressed with the selections and service. We will definitely go back to the Arch when we travel to London again.

Posted by , from San Antonio, TX on Jul 18, 2019

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Comment from Hotel Management

Jul 23, 2019 by TPAL

Dear MYRNA Thank you so much for your wonderful review. We are delighted that you enjoyed all aspects of your recent stay with us and look forward immensely to seeing you again on your next trip back to London!

5 out of 5
I am very happy we chose this hotel! Close to a variety of restaurants, pubs and transportation. The staff is what made our stay top notch!

Posted by , from Flagstaff, Arizona on Oct 8, 2018

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Comment from Hotel Management

Oct 8, 2018 by KirbyM

Dear Maria, Thank you for your lovely feedback. It was a pleasure to host you and we all hope to see you back soon. Best Wishes, Kirby

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury The Prince Akatoki London. This 5-star London hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 6 levels
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Heathrow Airport (LHR) (27.3 km / 17 mi)
  • Train station: London (QQP-Paddington Train Station) (1.4 km / 0.9 mi)
  • Metro station: Marble Arch Underground Station (0.4 km / 0.2 mi)

Room Amenities

The Prince Akatoki London offers 82 air-conditioned accommodations with DVD players and minibars (stocked with some free items). Plasma televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast daily from 6:30 AM to 10 AM.

TOKii - This restaurant serves breakfast, lunch, and dinner.

The Malt Lounge and Bar - Onsite bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Spa Services

Public bath/onsen services include a yukata (Japanese robe).

  • Yukata (Japanese robe)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 65.0 per day.
  • Cribs (infant beds) are available for GBP 15.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Third party payments are not accepted.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 28 per person (approximately)
  • Valet parking fee: GBP 48.00 per night
  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 65.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arch Hotel
  • Arch Hotel London
  • Arch London
  • London Arch
  • The Arch London England
  • The Arch London Hotel London
  • Arch London Hotel
  • The Arch London England
  • The Arch London
  • The Prince Akatoki London Hotel
  • The Prince Akatoki London London
  • The Prince Akatoki London Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.