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The Chapter Hotels - Hyde Park

2.0 star property
Hotel near Hyde Park in London

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Photo gallery for The Chapter Hotels - Hyde Park

Miscellaneous
Premium Studio, Ensuite (Group) | Free WiFi, bed sheets
Premium Studio, Ensuite (Group) | Free WiFi, bed sheets
Miscellaneous
Interior

Reviews

5.4 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
23 Inverness Terrace, London, England, W2 3JR
  • Place, Queensway
    ‪1 min walk‬
  • Place, Kensington Gardens
    ‪3 min walk‬
  • Place, Hyde Park
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪36 min drive‬

Room options

Basic Double Room, Ensuite

  • 86 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Studio, Ensuite (Twin)

Premium Studio, Ensuite (Twin) | Free WiFi, bed sheets

Premium Studio, Ensuite (Twin)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Studio, Ensuite (Quad)

Premium Studio, Ensuite (Quad) | Free WiFi, bed sheets

Premium Studio, Ensuite (Quad)

  • 86 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Premium Studio, Ensuite (Group)

Premium Studio, Ensuite (Group) | Free WiFi, bed sheets

Premium Studio, Ensuite (Group)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds and 4 Twin Beds

View all photos for Premium Single Room, Ensuite

Premium Single Room, Ensuite | Free WiFi, bed sheets

Premium Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Studio, Private Bathroom (Family Quad)

Premium Studio, Private Bathroom (Family Quad) | Free WiFi, bed sheets

Premium Studio, Private Bathroom (Family Quad)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Premium Triple Room, Private Bathroom

Premium Triple Room, Private Bathroom | Free WiFi, bed sheets

Premium Triple Room, Private Bathroom

  • 75 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Studio, Private Bathroom (family triple)

Premium Studio, Private Bathroom (family triple) | Free WiFi, bed sheets

Premium Studio, Private Bathroom (family triple)

  • 43 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premium Double Room, Ensuite

Premium Double Room, Ensuite | Free WiFi, bed sheets

Premium Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Exterior

Mitre House Hotel

London City Centre
  • Breakfast included
  • Parking included
  • Free WiFi
  • Bar
4.1 out of 5, Very Good, 2,338 reviews
$107 nightly
The price is $128
Jan 4 - Jan 5, 2026
Total with taxes and fees
Mitre House Hotel

About the neighborhood

London

London City Centre stay.Within a 15-minute walk of this London City Centre hotel, you'll find Kensington Gardens and Hyde Park. Kensington High Street and Marble Arch are also within 2 miles (3 km).

What's nearby

  • Queensway - 1 min walk - 0.1 miles
  • Westbourne Grove - 2 min walk - 0.1 miles
  • Kensington Gardens - 3 min walk - 0.2 miles
  • Kensington Palace - 11 min walk - 0.6 miles
  • Hyde Park - 13 min walk - 0.7 miles

Getting around

  • Bayswater Underground Station - 2 min walk
  • London (QQP-Paddington Train Station) - 15 min walk
  • London City Airport (LCY) - 66 min drive

Restaurants

  • ‪Blank Street Coffee - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪MEATliquor - ‬3 min walk
  • ‪Bella Italia - ‬3 min walk
  • ‪Taza Kebab House - ‬3 min walk

About this property

The Chapter Hotels - Hyde Park

Hotel near Hyde Park in London
WiFi is free in public spaces.

This London hotel is smoke free.

  • 19 guestrooms or units
  • Front desk (24 hours)
  • No smoking on site
The Chapter Hotels - Hyde Park offers 19 accommodations with hair dryers and complimentary toiletries. This London hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Miscellaneous
The Chapter - Leisure Inn Hotel
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
3.4 out of 5, 160 reviews
$76 nightly
The price is $91
Jan 4 - Jan 5, 2026
Total with taxes and fees
The Chapter - Leisure Inn Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No onsite parking is available. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. 

Property Registration Number 13629851

Property is also known as

The Chapter Hotels Hyde Park
The Chapter Hotels - Hyde Park Hotel
The Chapter Hotels - Hyde Park London
The Chapter Hotels - Hyde Park Hotel London

Frequently asked questions

How close is The Chapter Hotels - Hyde Park to the airport?

The Chapter Hotels - Hyde Park is 13.1 mi (66-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does The Chapter Hotels - Hyde Park have an airport shuttle?

Airport shuttle services are not available at The Chapter Hotels - Hyde Park.

Does The Chapter Hotels - Hyde Park offer free breakfast?

The Chapter Hotels - Hyde Park does not offer free breakfast.

Is there a casino at The Chapter Hotels - Hyde Park?

No, there is no casino at this hotel.

What time is check-in at The Chapter Hotels - Hyde Park?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Chapter Hotels - Hyde Park?

Free parking is not available at this hotel.

Does The Chapter Hotels - Hyde Park have a pool?

The Chapter Hotels - Hyde Park does not have a pool.

Does The Chapter Hotels - Hyde Park have a spa?

There are no spa services available at this hotel.

How close is The Chapter Hotels - Hyde Park to downtown London?

The Chapter Hotels - Hyde Park is 2.5 mi away from London.

The Chapter Hotels - Hyde Park Reviews

Reviews

5.4
Rating 10 - Excellent. 3 out of 37 reviews
Rating 8 - Good. 10 out of 37 reviews
Rating 6 - Okay. 6 out of 37 reviews
Rating 4 - Poor. 7 out of 37 reviews
Rating 2 - Terrible. 11 out of 37 reviews

5.6/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

4.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, amenities
Near Bayswater metro
Stayed 4 nights in Sep 2025

4/10 Poor

Teresa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Hyde park with tube access. Hotel room not as expected. Our suite was in a basement with a dark, dirty entrance. Our towels were replaced once in 8 days. Garbage picked up once. No other service. Furniture cheap and damaged. Beds were comfortable & clean however basic. Stove loose so didn't use. Fridge and microwave ok. Washer broken. Two fans for AC with one broken. Walls damaged. Not sure if this is typical of London for the price but didn't feel comfortable. Basic facilities. Would not stay again.
Stayed 8 nights in Sep 2025

8/10 Good

Annabelle

Stayed 1 night in Jul 2025

6/10 Okay

Marco Sergio

Traveled with partner
Liked: Staff & service
Easy to Queens Station, close to buckingham palace Need to check your drains in room 40. Shower does not drain very quick.
Stayed 3 nights in Jul 2025

2/10 Terrible

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing!

Arrived and was greeted by piles of dirty linen on the floor that we had to step over. Man (staff) wondering around with blood on tee-shirt and bandaged arm. No towels in room. Bathroom so small you couldn’t sit on the toilet with the door closed. Shower door didn’t close.
Stayed 1 night in Jul 2025

6/10 Okay

David

Traveled with family
Disliked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

Victoria M

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Dan

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Very poor hospitality and dirty/bloody sheets. Violation of privacy from cleaning staff. Lack of awareness and care by staff overall.
Stayed 3 nights in Jun 2025

4/10 Poor

Jayde

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very hot, small and cramped and sink tap didnt work, needs updating and aircon. Very good location and close to tube
Stayed 3 nights in Jun 2025

2/10 Terrible

Dax

Traveled with family
Disliked: Amenities
The location is excellent and close to the Bayswater tube but that’s all. To start the suite that they advertise is a mess. As soon i finished the check in they informed me that the stove was not working, then they told me since there is no A/C to use a fan. There was no fan and they got me a fan the night before we were leaving and we stayed four nights. Since there is no elevator the minimum they could do was to help get the luggage upstairs and not just stand looking how i managed to bring 3 suitcases upstairs since we were a party of five. I wished i could say that’s it but the worst part was that someone from the cleaning crew went through my personal belongings. Nothing was stolen but it felt like I was robbed. In other words i would never stay at this place ever again. They have a long way to learn about customer service. Appliances dont work or are invisible. Thanks
Stayed 4 nights in Jun 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service

Great

This was just perfect for what we needed. The only draw back was the heat of the room and the fact there was no milk despite a kettle/tea/coffee etc
Stayed 1 night in Jun 2025

2/10 Terrible

Diana P

Stayed 1 night in Jun 2025

8/10 Good

Rebecca

Traveled with group
Liked: Cleanliness, staff & service
No AC and my room faced west, so very hot, even with fan going and windows open (no screens, but happily no bugs). No chair, though there was room. Very clean, which was lovely. No sheet and the duvet was too warm (obviously). No bedside table (I upended a wastebasket to set my travel clock etc.). Friend's room had bathroom fan running constantly. BUT good neighborhood, comfortable beds, friendly and helpful staff.
Stayed 1 night in Jun 2025

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the room overall, The bathroom smelled bad, so could have used an air freshener. Also they should provide a hand towel not just body towels. I love that they had an iron, ironing board, hot pot, dishes, refrigerator, stove, all great. Complimentary tea bags and sugar would be a nice touch! The front desk people were nice. Also more than one room key would help for when your party goes out separately. An elevator would be great. Walking up 4 flights of stairs with heavy suitcases is a challenge.
I liked how they put the towels like a bow at the end of the bed.
Stayed 3 nights in Jun 2025

8/10 Good

Sion

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly place

Room rather small, but otherwise great service.
Stayed 1 night in May 2025

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place I arrived early they let me keep my bags in office until check in when I arrived back for my check in everything was wrong they put me in a room in the basement with 3 beds and a separate washroom it was disgusting stains all over the carpet, doors walls ect possible blood. The beds were dirty with hairs all over them and stains bathroom was no cleaner. I original booked a double room suite. I refused to stay there was no one on site I had to wait for someone to come to the hotel to explain my frustration. They then told me to wait outside And I was later transfers to another hotel down the street which they manage. The conditions over there were much better but over all my stay was not very pleasant due to all of the run around. Would not recommend staying here.
Stayed 1 night in May 2025

8/10 Good

Alejandro

Stayed 1 night in Apr 2025

10/10 Excellent

ANDRE

Stayed 2 nights in Sep 2025

4/10 Poor

Aref

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Imane

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
the room was not cleaned well. The towels in the room had stains on them. We had to ask for another one. There were cockroaches in the bathroom and one time above our bed.
Stayed 3 nights in Sep 2025

2/10 Terrible

Fredric

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Francisco

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala experiencia

La verdad q el hotel está lejos de lo q muestra en sus fotos, las habitaciones sucias, las sábanas reutilizadas y sin servicio de limpieza. Su localización está bien, pero hay hoteles mucho mejores por precios similares alrededor. No lo recomendamos
Stayed 2 nights in Jul 2025

2/10 Terrible

ELENA

Traveled with family
La estancia fue francamente desagradable. Un hotel sin ascensores, sin aire acondicionado con un ventilador que en lugar de estar dirigido hacia la cama estaba dirigido hacia la pared. Muy sucia la habitación me quejé e igual no la limpiaron
Stayed 2 nights in Jul 2025

6/10 Okay

Karina

Traveled with group
Liked: Cleanliness
The location of the hotel is very convenient and close to two tube stations. Also, it’s very quiet at night and the room was pretty big and clean. However there are certain points which bothered us at our stay. We arrived at the hotel late (2:30am) since our flight arrived at night. There was no information on advance how the check in procedure would be like. So, we rang the bell and no one answered for at least 10 minutes. Fortunately, staff arrived later, but we were worried to not being able to access to our room and wished we would have gotten some information. Second, the water pressure in the shower was very low which was a problem when showering. Also, the WiFi didn’t work at all. Overall there are some points to improve, but we had a pleasantly stay.
Stayed 3 nights in Jul 2025

4/10 Poor

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gammelt og slidt hotel - hold dig væk.

Virkelig et slidt hotel. Man troede man var fuld når man gik op af trapperne da det hele var så skævt. Vi boede helt øverst og der var ulidelig varmt, selv med åbne vinduer. Vinduerne var slidte og kunne ikke åbnes rigtigt. Gulvet var slidt og gav sig når man gik på det. Døren til badeværelset kunne ikke lukkes. Der manglede en flise, gulvet var revnet, beslidt og der var skimmel på loftet. Det lille the køkken virkede vandet ikke og der var ikke service til 4 personer. Stolene var knækket i ryggen. Der lå døde duer når man kiggede ud af vinduet. Der var ikke gjort ordentligt rent, der var beskidt på gulvet og væggene. Sengetøjet og håndklæderne var dog rene hvilket gjorde man turde sove der. Her kommer vi i hvert fald ikke igen, og kan absolut ikke anbefales.
Stayed 3 nights in Jun 2025