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4.7 out of 5

"Very Quiet and clean. Good location to restaurants and transportation. " More

By a verified traveler on Sat 26 Oct 2019

Hotel Description

4-star eco-friendly hotel near Apollo Victoria Theatre

Heart of London

At this London City Centre hotel, you'll be within a 5-minute walk of Apollo Victoria Theatre and Victoria Palace Theatre. Westminster Cathedral and Royal Mews are also within half a mile (1 km).

Business services

This hotel features a restaurant, a health club, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a coffee shop, and limo/town car service are also offered.

Free WiFi, flat-screen TVs

The 299 guestrooms have flat-screen TVs with satellite channels and offer free WiFi and 24-hour room service. Other amenities include coffee/tea makers, hair dryers, and laptop-compatible safes.

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room (Twin)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 King Bed (Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room (Queen)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Park Plaza Victoria London ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Plaza Victoria London

Everyone (4) Couples (2)
5 out of 5
Very Quiet and clean. Good location to restaurants and transportation.

Posted by on Oct 26, 2019

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Comment from Hotel Management

Oct 27, 2019 by Francesco - Guest Relations Manager

Dear Guest, Thank you very much for taking the time to review the hotel, awarding us with a positive score. We are glad to hear that your experience with us has been fully satisfactory in all its aspects, and that you enjoyed your time here. We look forward to welcoming you again to Park Plaza Victoria on the next occasion. Kind regards

5 out of 5

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 14, 2019 by Francesco - Guest Relations Manager

Dear Guest, Thank you very much for taking the time to review the hotel, awarding us with a positive score. We are glad to hear that your experience with us has been fully satisfactory in all its aspects, and that you enjoyed your time here. We look forward to welcoming you again to Park Plaza Victoria on the next occasion. Kind regards

5 out of 5
This hotel was very clean and was within easy walking distance to Victoria Station. The hotel serves a very nice breakfast. Restaurants were very close as well as a grocery store. We would happily stay at this hotel again. You have to use a little touchscreen device next to beds to open and close the room curtains.

Posted by on Sep 17, 2019

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Comment from Hotel Management

Sep 19, 2019 by Aymen

Dear Guest, thank you for your time leaving us a review ! We are happy you enjoyed your stay with us. Kind Regards, Guest Relations Manager

4 out of 5

Posted by on Jul 10, 2019

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Comment from Hotel Management

Jul 12, 2019 by Francesco - Guest Relations Manager

Dear Guest, Thank you for taking the time to review the hotel. We are pleased to see that you enjoyed your time with us, and that your experience has been overall satisfactory. On behalf of our entire staff at Park Plaza Victoria London we thank you for your business and we hope to see you again when your travels bring you back to the area! Warmest regards

5 out of 5

Posted by on May 26, 2019

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Comment from Hotel Management

May 27, 2019 by Francesco - Guest Relations Manager

Dear Guest, Thank you for taking the time to review the hotel. We are pleased to see that you enjoyed your time with us, and that your experience has been fully satisfactory. On behalf of our entire staff at Park Plaza Victoria London we thank you for your business and we hope to see you again when your travels bring you back to the area! Warmest regards

4 out of 5
Pleasantly surprised upon arrival. Although room was clean when we arrived, it wasn't maintained thoroughly during our five day stay.Bell staff had to be reminded to bring our luggage and extra pillows. Room included Smart TV, 110volt outlet, USB port, free wifi and smart lighting, temp, etc. Great location. Beautiful lobby. Reasonable rate. Would stay again.

Posted by , from Illinois on Jun 23, 2018

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Comment from Hotel Management

Jun 24, 2018 by Florence

Dear Guest, Thank you very much for taking the time to leave a review following your recent stay with us and I am pleased to note you had a great time overall. We look forward to having you back. Kind regards, Florence - Front office manager

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and limo/town car service. Public spaces have free WiFi. A health club, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Park Plaza Victoria London. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 299 guestrooms or units
  • 3 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: London (ZEP-Victoria Train Station) (0.4 km / 0.2 mi)
  • Metro station: Victoria Underground Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Park Plaza Victoria London offers 299 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:30 AM.

TOZI - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Vic's Bar - Onsite bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Park Plaza Victoria London

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • One child stays free
  • Credit card pre-authorization
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 10.00 for adults and GBP 10.00 for children (approximately)
  • Self parking fee: GBP 30 per day
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • London Victoria Park Plaza
  • Park Plaza
  • Park Plaza Hotel
  • Park Plaza Hotel London Victoria
  • Park Plaza London Victoria
  • Park Plaza Victoria London
  • London Park Plaza
  • Park Plaza Hotel London
  • Park Plaza London
  • Park Plaza Victoria London England
  • Park Plaza Victoria London Hotel London
  • Victoria Park Plaza Hotel
  • Victoria Park Plaza London
  • Park Plaza Victoria London Hotel
  • Park Plaza Victoria London Hotel
  • Park Plaza Victoria London London
  • Park Plaza Victoria London Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.