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Royal Garden Hotel

5-star property
2-24 Kensington High Street, London, England 1-855-201-7819
4.4 out of 5
Excellent!
See all 5 travelocity Reviews

"Wonderful hotel. Excellent proximity to Kensington Gardens and Hyde Park, Royal Albert Hall, Portobello Market, and Knightsbridge. " More

By a verified traveler on Tue 07 Jan 2020

Points Of Interest

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Hotel Description

5-star luxury hotel near Kensington Palace

Central London getaway

Within a 15-minute walk of this London City Centre hotel, you'll find Kensington Palace and Hyde Park. Buckingham Palace and Piccadilly Circus are also within 3 miles (5 km).

Dining options, 3 bars/lounges

This luxury hotel's 2 restaurants, 3 bars/lounges, and 24-hour gym are some of the featured amenities. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Valet parking, a coffee shop, and limo/town car service are also offered.

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$191* Per night/room Oct 30 - Oct 31

Deluxe Twin Room, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, Garden View, High Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royal Deluxe Studio, High Floor

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royal Garden Hotel ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royal Garden Hotel

Everyone (3) Family (1)
5 out of 5
Wonderful hotel. Excellent proximity to Kensington Gardens and Hyde Park, Royal Albert Hall, Portobello Market, and Knightsbridge.

Posted by on Jan 7, 2020

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Comment from Hotel Management

Jan 13, 2020 by Emily

Thank you for such an excellent review, we are glad you had a fantastic time at the hotel, and we hope to welcome you back soon!

4 out of 5
Good hotel and location. Attentive staff. Lobby is well done. Rooms typical of London-on small side but well done. I’d stay here again.

Posted by , from New York on Oct 18, 2019

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Comment from Hotel Management

Nov 18, 2019 by Harriet

We pride ourselves on 5 star quality and service, we will work hard to make sure your next stay is perfect and up to our high standards. We would love to welcome you back and prove that to you soon!

3 out of 5
Nice hotel in an excellent location in the heart of Kensington, close to restaurants and the park, walking distance to Knightsbridge.

Posted by , from Houston, TX on Jan 2, 2019

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5 out of 5
Excellent Hotel, great location. Very professional staff. All in all very good. Will definitely stay in the same place if we ever visit London again.

Posted by on Oct 3, 2018

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5 out of 5

Nice hotel. Perfect Location

Pros: There wasn't much I didn't like. The staff always has a smile and would say hello. The elevators were quick. The rooms were clean, spacious and cozy.
Cons: Nothing. It was a very pleasant experience.
Location: Perfectly located. Just steps away from the Bus, Tube state and beautiful Kensington Park.
We had a wonderful experience at the RGH. We were lucky enough to stay in one of their newly renovated rooms. It was spacious. Large bed. They had a 120v outlet which was helpful. Tons of drawers and room to hang clothing. The bathroom was clean and bright. Lots of mirrors to get ready. The hotel itself is quiet for being on a busy street.

Posted by , from Trinity, FL on Jun 13, 2018

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About the Royal Garden Hotel

Location 2-24 Kensington High Street, London, England W8 4PT

Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a 24-hour business center and limo/town car service. Public spaces have free WiFi and wired Internet. A 24-hour health club, spa services, and tour/ticket assistance are also featured at the luxury Royal Garden Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 5-star London hotel is smoke free.

  • 1 building
  • 394 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 3 bars or lounges
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Kensington (Olympia) Underground Station (1.7 km / 1.1 mi)
  • Metro station: High Street Kensington Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Royal Garden Hotel offers 394 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM.

Royal Garden Hotel has 2 restaurants serving breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Yoga classes/instruction on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Royal Garden Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests requiring a wheelchair accessible room should book a minimum of 1 week in advance.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK).

  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines We're Good To Go (UK)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 28 per person (approximately)
  • Airport shuttle fee: GBP 85 per vehicle (one way)
  • Self parking fee: GBP 40 per day
  • Valet parking fee: GBP 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Garden Hotel Royal
  • Garden Royal
  • Garden Royal Hotel
  • Hotel Garden Royal
  • Hotel Royal Garden
  • Royal Garden Hotel
  • Royal Garden Hotel London
  • Royal Garden London
  • Royal Hotel Garden
  • Royal Garden
  • Royal Garden Hotel London, England
  • Royal Garden Hotel Hotel
  • Royal Garden Hotel London
  • Royal Garden Hotel Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.