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Conrad London St. James

5-star property
22-28 Broadway, London, England 1-855-201-7819

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4.8 out of 5
Exceptional!
See all 5 Travelocity Reviews

"I loved the location. The staff was helpful and professional. " More

By a verified traveler on Tue 31 Dec 2019

Points Of Interest

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Hotel Description

Family-friendly 5-star hotel near St. James Park

Central London getaway

Within a 10-minute walk of this London City Centre hotel, you'll find St. James Park and Westminster Abbey. Houses of Parliament and Buckingham Palace are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 8 conference rooms, 24-hour business center, and valet parking. WiFi in public areas is free.

Free Internet, flat-screen TVs

The 256 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with digital channels, and thoughtful touches like minibars (stocked with some free items) and espresso makers. Other amenities include 24-hour room service, premium bedding, and pillow menus.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$240* Per night/room Jul 12 - Jul 13

Superior Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Grand)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 2 King Beds Maximum Occupancy 4 Max

Conrad London St. James ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Conrad London St. James

Everyone (2) Couples (1) Family (2)
5 out of 5
I loved the location. The staff was helpful and professional.

Posted by on Dec 31, 2019

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Comment from Hotel Management

Feb 2, 2020 by Greg

Dear NW, Thank you for staying with us and for your feedback. I am delighted you had a lovely stay and I hope to have the pleasure to welcome you back very soon. Kind regards, Greg

4 out of 5
Liked the location and 90% of the service. Breakfast staff was very hit or miss. I am a Gold member so didn’t realize all the perks of breakfast (like ordering omelets). It wasn’t until my 3rd day that the person who led us to my table told us. The other hosts did not.

Posted by , from Palo, CA on Nov 24, 2019

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Comment from Hotel Management

Nov 27, 2019 by Greg

Dear Foodie, Thank you for staying with us and for sharing your feedback about your stay and the breakfast in particular. Also, thank you for being our Gold Hilton Honor Member. Could you contact me directly so we could discuss your concerns, please? I look forward to hearing from you at your convenience. Kind regards, Greg

5 out of 5
Very clean hotel and friendly staff. Very close proximity to the St James station which was great.

Posted by on Apr 13, 2019

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Comment from Hotel Management

Apr 15, 2019 by p

Thank you for staying with us and for leaving your 5 out of 5 review. I am pleased to see that the team looked after you well and our central location was convenient to your needs. Kind regards Peter

5 out of 5
Comfortable and centrally located to many London attractions. Clean. Great staff very good food. Rates were fair for the accommodations. ...."................. we had a wonderful experience

Posted by on Mar 22, 2018

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Comment from Hotel Management

Mar 26, 2018 by p

Thank you so much for your review, I am delighted that you enjoyed your stay and the team looked after you well. We look forward to seeing you again soon. Kind regards Peter

5 out of 5

Perfect hotel in London with great location

Location: Across from the Tube, near Buckingham Palace, Churchill Museum, St. James Park, Westminster Abby, etc.
I'll stay here whenever I'm in London. It's quiet, service is amazing, rooms are lovely, and it's a few blocks from major attractions. It's truly a hidden gem. There are also many coffee shops and pubs nearby. I travel frequently and stay in many nice hotels. This one was as good as it gets.

Posted by , from Washington, DC on Mar 27, 2015

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About the Conrad London St. James

Location 22-28 Broadway, London, England SW1H 0BH

Renovations + Closures

This property is closed from 25 March 2020 to 2 July 2020 (dates subject to change).

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A 24-hour business center and limo/town car service are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 6187 square feet (575 square meters) and includes a conference center. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Conrad London St. James. Parking is available for a fee. This Art Deco London hotel is smoke free.

  • 1 building
  • 256 guestrooms or units
  • 6 levels
  • 6187 sq ft of conference space
  • 575 sq m of conference space
  • Built in 2012
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (26.8 km / 16.7 mi)
  • Train station: London Victoria Rail Station (0.9 km / 0.6 mi)
  • Metro station: St. James's Park Underground Station (0.2 km / 0.1 mi)
  • Property shuttles: Train station pick-up
  • Parking: Valet parking available for a surcharge

Room Amenities

Conrad London St. James offers 256 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Blue Boar Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Emmeline's Lounge - This Champagne bar specializes in international cuisine and serves brunch only. Open daily.

Blue Boar Bar - This brewpub specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

24-hour train station shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Train station transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 75.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place.Contactless check-out is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place.Contactless check-out is available.

  • Property is cleaned with disinfectant
  • One child stays free 1
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 32 per person (approximately)
  • Valet parking fee: GBP 58 per night
  • Rollaway bed fee: GBP 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InterContinental Hotel London Westminster
  • InterContinental London Westminster
  • London Westminster InterContinental
  • Conrad London St. James Hotel
  • Conrad St. James Hotel
  • Conrad London St. James
  • Conrad St. James
  • Conrad London St. James England
  • Conrad London St. James Hotel
  • Conrad London St. James London
  • Conrad London St. James Hotel London

You should know

  • Conrad London St. James offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.