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The Whitechapel

2.0 star property
Hotel near Tower Bridge in London

Choose dates to view prices

Photo gallery for The Whitechapel

Exterior
Superior Double Room, Ensuite, City View (Premier Double Room) | In-room safe, laptop workspace, iron/ironing board, free WiFi
View from property
Interior
City view from property

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
New Rd, London, England, E1 1HH
  • Place, East London Mosque
    ‪5 min walk‬
  • Place, Brick Lane
    ‪9 min walk‬
  • Place, Tower Bridge
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪58 min drive‬

Room options

View all photos for Luxury Twin Room, Ensuite, City View (Executive Twin Room)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Luxury Twin Room, Ensuite, City View (Executive Twin Room)

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Double Room, Ensuite, City View (Executive King Room)

Luxury Double Room, Ensuite, City View (Executive King Room) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Luxury Double Room, Ensuite, City View (Executive King Room)

  • 249 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Ensuite, City View (Premier Double Room)

Superior Double Room, Ensuite, City View (Premier Double Room) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Double Room, Ensuite, City View (Premier Double Room)

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, Ensuite, City View (Premier Twin Room)

Superior Twin Room, Ensuite, City View (Premier Twin Room) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Superior Twin Room, Ensuite, City View (Premier Twin Room)

  • 285 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Triple Room, Ensuite

Classic Triple Room, Ensuite | In-room safe, laptop workspace, iron/ironing board, free WiFi

Classic Triple Room, Ensuite

  • 285 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Classic Double Room, Ensuite

Classic Double Room, Ensuite | In-room safe, laptop workspace, iron/ironing board, free WiFi

Classic Double Room, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • 214 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room, Private Bathroom

Basic Double Room, Private Bathroom | In-room safe, laptop workspace, iron/ironing board, free WiFi

Basic Double Room, Private Bathroom

  • 285 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Quadruple Room, 2 Bedrooms, Non Smoking, City View

In-room safe, laptop workspace, iron/ironing board, free WiFi

Comfort Quadruple Room, 2 Bedrooms, Non Smoking, City View

  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

London

City center stay.Your stay at this Tower Hamlets hotel places you within 3 miles (5 km) of Tower Bridge and London Eye. Trafalgar Square and London Stadium are also within 6 miles (10 km).

What's nearby

  • East London Mosque - 5 min walk - 0.3 miles
  • Brick Lane - 9 min walk - 0.5 miles
  • Tower of London - 14 min walk - 0.8 miles
  • Liverpool Street - 16 min walk - 0.9 miles
  • Tower Bridge - 4 min drive - 1.1 miles

Getting around

  • Whitechapel Underground Station - 6 min walk
  • Shadwell Station - 10 min walk
  • London City Airport (LCY) - 23 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Tayyabs - ‬3 min walk
  • ‪Etre - ‬3 min walk
  • ‪Zaza's - ‬4 min walk
  • ‪Good Samaritan - ‬3 min walk

About this property

The Whitechapel

Hotel near Tower Bridge in London
The Whitechapel offers its guests tour/ticket assistance and an elevator. The front desk is open around the clock.

This London hotel is smoke free.

  • 28 guestrooms or units
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site
The Whitechapel offers 28 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided weekly.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • No onsite parking available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (55 inch wide door)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 11:30 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from October 4 2025 to October 1 2027 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 11:30 PM and 8:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No onsite parking is available. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Whitechapel Hotel
The Whitechapel London
The Whitechapel Hotel London

Frequently asked questions

How close is The Whitechapel to the airport?

The Whitechapel is 5.9 mi (23-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does The Whitechapel have an airport shuttle?

Airport shuttle services are not available at The Whitechapel.

Does The Whitechapel offer free breakfast?

The Whitechapel does not offer free breakfast.

Is there a casino at The Whitechapel?

No, there is no casino at this hotel.

What time is check-in at The Whitechapel?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.

Is there free parking at The Whitechapel?

Free parking is not available at this hotel.

Does The Whitechapel have a pool?

The Whitechapel does not have a pool.

Does The Whitechapel have a spa?

There are no spa services available at this hotel.

How close is The Whitechapel to downtown London?

The Whitechapel is 2.9 mi away from London.

The Whitechapel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 3 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly
Stayed 1 night in Aug 2025

8/10 Good

Tracy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Service (Adam)

The service from Adam was over and above. The rooms were clean, very comfertable, the only issue was the showers were cold, luke warm
Stayed 1 night in Nov 2024

8/10 Good

Chris

Business traveler
Disliked: Amenities
Good functional room and hotel
Stayed 1 night in Sep 2024

2/10 Terrible

Matthew

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would rather sleep in a jail

DO NOT STAY AT THIS HOTEL. I would rather spend a night in jail than this place. Upon arrival I was already alarmed as the neighborhood is terrible… perhaps one of the worst in London, but there is so much more… We arrived and the doors to the hotel were wide open but there was no security or receptionist present (keep in mind it’s a terrible neighborhood so anybody could have access to the “hotel”). From there we waited for 45 mins and no receptionist arrived. All while there was luggage from other customers being stored beside the front desk and nobody was watching it… anybody could have walked in and stole the luggage. Next the hotel was half under construction and no one told us, but this doesn’t even scratch the surface of issues. Next we had NO HOT WATER!!!! To which the hotel manager tried convincing me that it wasn’t a big deal… what a joke! The next option was to have contractors come work in my room the next day to try to fix the issue. Having had watches and cameras stolen from hotels before, there was no way I was going to allow hotel contractors (not even hotel staff) have access to my room and goods while I was out for the day. At this point I asked for a refund so I could just go book another hotel. TO WHICH THEY DENIED AND MADE VERY THREATENED GESTURES. At this point I felt so unsafe that I booked another hotel. But that’s not where it ends…. I requested a receipt or any proof that I was checking out early and they refused to provide any paperwor
Stayed 3 nights in Oct 2024

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff and nice attached restaurant. Area walkable restaurants are more middle eastern/asian. Rooms are tight but functional.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gerard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

ian

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Yubo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service!
Stayed 1 night in Jul 2024

6/10 Okay

Brendon

Liked: Staff & service, property conditions & facilities
Only had 1 towel and powdered milk
Stayed 1 night in Jul 2024

4/10 Poor

Satish

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Marta

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Jennifer

Liked: Staff & service
Super freundliches Personal 👍
Stayed 2 nights in Sep 2024