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COMO Metropolitan London

5.0 star property
Family-friendly 5-star hotel near London Eye

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Photo gallery for COMO Metropolitan London

Terrace/patio
Property preview
Premium bedding, minibar, in-room safe, desk
Deluxe Apartment, 2 Bedrooms (Brick Street Residence) | Premium bedding, minibar, in-room safe, desk
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Breakfast available

Explore the area

View in a map
19 Old Park Lane, London, England, W1K 1LB
  • Place, Park Lane
    ‪1 min walk‬
  • Place, Piccadilly
    ‪2 min walk‬
  • Place, Hyde Park
    ‪3 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪40 min drive‬

Room options

View all photos for Deluxe Room (City)

Deluxe Room (City) | Premium bedding, minibar, in-room safe, desk

Deluxe Room (City)

9.8 out of 10
Exceptional
(7 reviews)
  • 310 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Metropolitan Park)

Room (Metropolitan Park) | Premium bedding, minibar, in-room safe, desk

Room (Metropolitan Park)

9.0 out of 10
Wonderful
(4 reviews)
  • 353 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for City Suite

City Suite | Premium bedding, minibar, in-room safe, desk

City Suite

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for City Room (Metropolitan)

City Room (Metropolitan) | Premium bedding, minibar, in-room safe, desk

City Room (Metropolitan)

10.0 out of 10
Exceptional
(1 review)
  • 353 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Park)

Suite (Park) | Premium bedding, minibar, in-room safe, desk

Suite (Park)

  • 503 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Park)

Junior Suite (Park) | Premium bedding, minibar, in-room safe, desk

Junior Suite (Park)

  • 375 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (City)

Junior Suite (City) | Premium bedding, minibar, in-room safe, desk

Junior Suite (City)

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

Deluxe Apartment, 2 Bedrooms (Brick Street Residence) | Premium bedding, minibar, in-room safe, desk

Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

  • 1130 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (Residence)

Apartment, 2 Bedrooms (Residence) | Premium bedding, minibar, in-room safe, desk

Apartment, 2 Bedrooms (Residence)

  • 1130 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Penthouse (Penthouse Suite,10)

Penthouse (Penthouse Suite,10) | Premium bedding, minibar, in-room safe, desk

Penthouse (Penthouse Suite,10)

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Metropolitan)

Suite (Metropolitan) | Premium bedding, minibar, in-room safe, desk

Suite (Metropolitan)

  • Park view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

City center stay.At this London City Centre hotel, you'll be well placed to visit Hyde Park and Piccadilly, both within a 5-minute walk. Also, Buckingham Palace is within half a mile (1 km) and Marble Arch is within 2 miles (3 km).

What's nearby

  • Park Lane - 1 min walk - 0.1 miles
  • Piccadilly - 2 min walk - 0.1 miles
  • Green Park - 2 min walk - 0.1 miles
  • Hyde Park - 3 min walk - 0.2 miles
  • Buckingham Palace - 9 min walk - 0.5 miles

Getting around

  • Hyde Park Corner Underground Station - 5 min walk
  • London Victoria Station - 18 min walk
  • Heathrow Airport (LHR) - 38 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬1 min walk
  • ‪Intercontinental Club Lounge - ‬2 min walk
  • ‪Shanghai Me - ‬1 min walk
  • ‪The Colony Club - ‬1 min walk
  • ‪Theo Randall - ‬2 min walk

About this property

COMO Metropolitan London

Family-friendly 5-star hotel near London Eye
COMO Metropolitan London offers its guests a full-service spa, a health club, and a steam room. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center, 5 meeting rooms, and coworking spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury COMO Metropolitan London. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star London hotel.

  • 144 guestrooms or units
  • 10 levels
  • Meeting rooms
  • Built in 1997
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
COMO Metropolitan London offers 144 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. Televisions come with cable channels, video-game consoles, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Property amenities

Family friendly

  • DVD player
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Stroller

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (GBP 50 per day)
  • Valet parking on site (GBP 50 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 38 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Fitness classes
  • Full-service spa
  • Private wine tours
  • Steam room
  • Wine tours
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • DVD player
  • Pay movies
  • TV with cable channels
  • Video game console

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.
Check-in and check-out times differ for the 2 Bedroom Apartment; check-in is at 4 PM, check-out is at 10 AM.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 90.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 38 per person
  • Self parking fee: GBP 50 per day
  • Valet parking fee: GBP 50.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property will place a credit card authorization for the first night's stay prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Metropolitan Hotel London
Metropolitan COMO
Metropolitan COMO Hotel
Metropolitan COMO Hotel London
Metropolitan COMO London
COMO Metropolitan London Hotel
COMO Metropolitan London London
COMO Metropolitan London Hotel London

Frequently asked questions

How close is COMO Metropolitan London to the airport?

COMO Metropolitan London is 10.1 mi (43-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at COMO Metropolitan London?

As of Dec 7, 2025, prices found for a 1-night stay for 2 adults at COMO Metropolitan London on Dec 17, 2025 start from $583.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does COMO Metropolitan London have an airport shuttle?

Airport shuttle services are not available at COMO Metropolitan London.

Does COMO Metropolitan London offer free breakfast?

Free breakfast isn’t provided at COMO Metropolitan London, but English breakfast is offered for a fee of GBP 38 per person. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at COMO Metropolitan London?

No, there is no casino at this hotel.

What time is check-in at COMO Metropolitan London?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at COMO Metropolitan London?

Free parking is not available at this hotel. Self parking is available for GBP 50 per day, and valet parking for GBP 50.00 per day.

Does COMO Metropolitan London have a pool?

COMO Metropolitan London does not have a pool.

Does COMO Metropolitan London have a restaurant?

Yes, there is a restaurant on site.

Does COMO Metropolitan London have a spa?

This hotel has a spa, which features hydrotherapy, reflexology, and prenatal massages.

How close is COMO Metropolitan London to downtown London?

COMO Metropolitan London is 1 mi away from London.

COMO Metropolitan London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 580 out of 836 reviews
Rating 8 - Good. 187 out of 836 reviews
Rating 6 - Okay. 38 out of 836 reviews
Rating 4 - Poor. 17 out of 836 reviews
Rating 2 - Terrible. 14 out of 836 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

James

Stayed 2 nights in Sep 2025

10/10 Excellent

tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most amazing service and the room was spacious. I was upgraded to Hyde park view.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect hidden spot on Hyde Park corner that is extremely accessible with friendly and helpful staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nasser

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 8 nights in Jul 2025

10/10 Excellent

William, Palo Alto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in one of the elite areas of London, still a great value for money and a truly fine small hotel. The staff are very helpful, the Parkview rooms are among the best in the city, And it's close to both the parks enjoyment and getting away, and all of Mayfair and the West End for entertainment and dining. The spa is also very good A real gem.
Stayed 1 night in Jun 2025

8/10 Good

jaiyeon

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 8 nights in Jul 2025

10/10 Excellent

frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Linda, Epsom

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful, comfortable, quiet and spacious. The service was impeccable, friendly and so supportive (our luggage was delayed and they really helped).
Stayed 3 nights in Jul 2025

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Hotel. Special mention to manager Stefano
Stayed 2 nights in Jul 2025

10/10 Excellent

Farhad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Stayed 2 nights in Jun 2025

10/10 Excellent

Anwar

Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

AMS

Pleasant staff from check-in to check out. Always available and happy to help. Great to be recognized as a repeat customer.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gary

Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very efficient front desk, room was excellent, bed so comfortable, staff are so friendly.
Stayed 1 night in Jun 2025

8/10 Good

James, Mellieha

Business traveler
Liked: Cleanliness
I am a big fan of the Como Metropolitan, however, this time round, I noticed a few niggles that would have made a difference. The bed was not as comfortable as it usually is - the mattress may need changing. Certain aspects around the quality of the food at the breakfast is questionable. At checkout, I was given the option to receive a statement of account in hard copy or by email. When I went to retrieve my luggage later and asked the same person who checked me out in the morning, I was fed the feeble excuse that the email takes time as the minibar needs checking. So what would be the difference if a printout was obtained in the morning? 12 hours later, the email has yet to turn up. Somewhat disappointed!
Stayed 2 nights in Jun 2025

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Zhanna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked the hotel very much. Its location can’t be better- Oxford st , Piccadilly - only 10 min walking. The staff is incredible ( thank you, Dula). Rooms are big and convenient. Breakfast is expensive. This is the only downside!
Stayed 4 nights in May 2025

10/10 Excellent

Samet

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Chularatana

Business traveler
Liked: Cleanliness, staff & service, room comfort
Very good reception and concierge. Location is convenient
Stayed 5 nights in May 2025

10/10 Excellent

Vandha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spacious room that is unusual for a London hotel. Perfect location close to attractions and underground but tucked away from the noise of the city. Modern and light vibes.
Stayed 1 night in May 2025

10/10 Excellent

Stuart, Sherman Oaks

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel I’ve stayed in London
Stayed 3 nights in May 2025

10/10 Excellent

Arthur Ubaka, New Rochelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service at the COMO Metropolitan. Wonderful location, setvice second to none. Quickly becomes my "go to" in London!
Stayed 3 nights in May 2025

10/10 Excellent

Asif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay and the hotel exceeded our expectations. We had a wonderful
Stayed 4 nights in Apr 2025