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COMO Metropolitan London

5.0 star property
Family-friendly 5-star hotel near London Eye

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Photo gallery for COMO Metropolitan London

Lunch and dinner served
Deluxe Apartment, 2 Bedrooms (Brick Street Residence) | Premium bedding, minibar, in-room safe, desk
Interior
Deluxe Room (City) | Exterior
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
19 Old Park Lane, London, England, W1K 1LB
  • Place, Park Lane
    ‪1 min walk‬
  • Place, Piccadilly
    ‪2 min walk‬
  • Place, Hyde Park
    ‪3 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪63 min drive‬

Room options

View all photos for Deluxe Room (City)

Deluxe Room (City) | Premium bedding, minibar, in-room safe, desk

Deluxe Room (City)

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Metropolitan Park)

Room (Metropolitan Park) | Premium bedding, minibar, in-room safe, desk

Room (Metropolitan Park)

9.0 out of 10
Wonderful
(4 reviews)
  • Park view
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for City Suite

City Suite | Premium bedding, minibar, in-room safe, desk

City Suite

  • City view
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for City Room (Metropolitan)

City Room (Metropolitan) | Premium bedding, minibar, in-room safe, desk

City Room (Metropolitan)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Park)

Suite (Park) | Premium bedding, minibar, in-room safe, desk

Suite (Park)

  • Park view
  • 503 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Park)

Junior Suite (Park) | Premium bedding, minibar, in-room safe, desk

Junior Suite (Park)

  • Park view
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (City)

Junior Suite (City) | Premium bedding, minibar, in-room safe, desk

Junior Suite (City)

  • City view
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

Deluxe Apartment, 2 Bedrooms (Brick Street Residence) | Premium bedding, minibar, in-room safe, desk

Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

  • City view
  • 1130 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (Residence)

Apartment, 2 Bedrooms (Residence) | Premium bedding, minibar, in-room safe, desk

Apartment, 2 Bedrooms (Residence)

  • City view
  • 1130 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Penthouse (Penthouse Suite,10)

Penthouse (Penthouse Suite,10) | Premium bedding, minibar, in-room safe, desk

Penthouse (Penthouse Suite,10)

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Metropolitan)

Suite (Metropolitan) | Premium bedding, minibar, in-room safe, desk

Suite (Metropolitan)

  • Park view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

City center stay.At this London City Centre hotel, you'll be well placed to visit Hyde Park and Piccadilly, both within a 5-minute walk. Also, Buckingham Palace is within half a mile (1 km) and Marble Arch is within 2 miles (3 km).

What's nearby

  • Park Lane - 1 min walk - 0.1 miles
  • Piccadilly - 2 min walk - 0.1 miles
  • Green Park - 2 min walk - 0.1 miles
  • Hyde Park - 3 min walk - 0.2 miles
  • Buckingham Palace - 9 min walk - 0.5 miles

Getting around

  • Hyde Park Corner Underground Station - 5 min walk
  • London Victoria Station - 18 min walk
  • Heathrow Airport (LHR) - 38 min drive

Restaurants

  • ‪Shanghai Me - ‬1 min walk
  • ‪Intercontinental Club Lounge - ‬2 min walk
  • ‪EL&N - ‬5 min walk
  • ‪Hilton Executive Lounge - ‬1 min walk
  • ‪The Colony Club - ‬1 min walk

About this property

COMO Metropolitan London

Family-friendly 5-star hotel near London Eye
COMO Metropolitan London offers its guests a full-service spa, a health club, and a steam room. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center, 5 meeting rooms, and coworking spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury COMO Metropolitan London. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star London hotel.

  • 144 guestrooms or units
  • 10 levels
  • Meeting rooms
  • Built in 1997
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
COMO Metropolitan London offers 144 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. Televisions come with cable channels, video-game consoles, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Property amenities

Family friendly

  • DVD player
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Stroller

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (GBP 50 per day)
  • Valet parking on site (GBP 50 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 38 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Fitness classes
  • Full-service spa
  • Private wine tours
  • Steam room
  • Wine tours
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • DVD player
  • Pay movies
  • TV with cable channels
  • Video game console

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.
Check-in and check-out times differ for the 2 Bedroom Apartment; check-in is at 4 PM, check-out is at 10 AM.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 90.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 38 per person
  • Self parking fee: GBP 50 per day
  • Valet parking fee: GBP 50.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property will place a credit card authorization for the first night's stay prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Metropolitan Hotel London
Metropolitan COMO
Metropolitan COMO Hotel
Metropolitan COMO Hotel London
Metropolitan COMO London
COMO Metropolitan London Hotel
COMO Metropolitan London London
COMO Metropolitan London Hotel London

Frequently asked questions

How close is COMO Metropolitan London to the airport?

COMO Metropolitan London is 10.1 mi (43-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does COMO Metropolitan London have an airport shuttle?

Airport shuttle services are not available at COMO Metropolitan London.

Does COMO Metropolitan London offer free breakfast?

Free breakfast isn’t provided at COMO Metropolitan London, but English breakfast is offered for a fee of GBP 38 per person. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at COMO Metropolitan London?

No, there is no casino at this hotel.

What time is check-in at COMO Metropolitan London?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at COMO Metropolitan London?

Free parking is not available at this hotel. Self parking is available for GBP 50 per day, and valet parking for GBP 50.00 per day.

Does COMO Metropolitan London have a pool?

COMO Metropolitan London does not have a pool.

Does COMO Metropolitan London have a restaurant?

Yes, there is a restaurant on site.

Does COMO Metropolitan London have a spa?

This hotel has a spa, which features reflexology, body treatments, and facials.

How close is COMO Metropolitan London to downtown London?

COMO Metropolitan London is 1 mi away from London.

COMO Metropolitan London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 594 out of 853 reviews
Rating 8 - Good. 190 out of 853 reviews
Rating 6 - Okay. 38 out of 853 reviews
Rating 4 - Poor. 17 out of 853 reviews
Rating 2 - Terrible. 14 out of 853 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Shantell

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the moment I walked into the hotel, Muhammad the doorman greeted us with a warm, welcoming smile and said, “Welcome back, I remember you guys.” That alone made my husband and me feel so good—Muhammad was truly amazing. I also wish I remembered the name of the gentleman at the concierge desk. He absolutely blew me away when he greeted me by my last name and even knew that my flight had been canceled upon arrival. His attention to detail and hospitality were exceptional. Both of them made our stay unforgettable.
Stayed 4 nights in Oct 2025

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is great. Friendly staff and always looking for you.
Stayed 4 nights in Nov 2025

10/10 Excellent

Craig

Stayed 2 nights in Nov 2025

10/10 Excellent

mike

Business traveler
Liked: Cleanliness, staff & service, amenities
Always great
Stayed 3 nights in Nov 2025

10/10 Excellent

Brett

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing - just top service !!! Doorman Alex - very helpful and front desk......just really great experience. Coming back !!!
Stayed 1 night in Nov 2025

6/10 Okay

shelley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The lowest category room is VERY SMALL. And the “city view” is not a city view but instead it is an inner “courtyard” view which basically means facing a wall. The rooms facing the park are lovely, but the other rooms are really awful
Stayed 2 nights in Nov 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa treatments were nice
Stayed 1 night in Nov 2025

10/10 Excellent

Oliver

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless as always. Staff consistent and can never do enough for you. Warm and welcoming , nothing is ever too much
Stayed 1 night in Nov 2025

8/10 Good

Hiren

Traveled with family and small children
Liked: Cleanliness, amenities
Rooms are very worn down
Stayed 6 nights in Jul 2025

10/10 Excellent

Shantell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived, everyone was exceptionally welcoming and eager to assist. The front desk staff went above and beyond. They personally escorted my husband and me to our room, explained how everything worked, and made sure we had everything we needed. The level of customer service was truly outstanding. I was especially impressed that the concierge agent remembered my name from when I booked our airport transportation, such a thoughtful and personal touch. Every interaction made us feel genuinely valued and treated like royalty. A special mention goes to the doorman, Muhammad Ali (I believe that’s his name), who was always courteous, professional, and ready to help with any request. His kindness and attentiveness truly enhanced our stay. Overall, this hotel exceeded our expectations in every way. We look forward to returning and highly recommend it to anyone seeking exceptional service and hospitality.
Stayed 3 nights in Oct 2025

10/10 Excellent

Shlomo

Stayed 5 nights in Oct 2025

10/10 Excellent

Frederik

All straff members were very professional and helpful. I found the design of the room and hotel overall to be a nice balance of a minimalist impression but with high quality details everywhere. I would not hesitate to return.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
COMO Metropolitan is a wonderful find in London. I has an excellent location across from Hyde Park and convenient to Mayfair shopping and galleries. The staff made our stay so easy and comfortable for our family. We will return again and again, KK
Stayed 2 nights in Oct 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Leigh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great greeting at reception, room and service.
Stayed 1 night in Oct 2025

10/10 Excellent

Rose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! From the first moment you walk into the hotel- the staff great you with hot towels and are so amazing! The rooms are so nice. Beds are a little firm but rooms are a great size. The favorite part of the experience was Vas. Best doorman in London!! Very friendly and personable. Would stay here again just for him!
Stayed 3 nights in Sep 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Ihab Essa

Stayed 2 nights in Sep 2025

10/10 Excellent

Donya

Stayed 1 night in Sep 2025

6/10 Okay

Nirjhar

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Service levels seem to have gone down - 1. I have been staying here for 7yrs. When I came in, I was asked if I had stayed here before. 2. Requested couple of small items from Housekeeping - had to call back after 20-25 mins - as no one showed up. This happened twice. 3. Gave a jacket for dey-cleaning. They had it tagged to the wrong room. It only came to me because I called to check. 4. Room service - quality of food was not great. I ordered Indian food - and there was still water under the rice bowl.. never had this before. 5. Every day, housekeeping kept putting water etc on the wrong side of the bed. It was obvious which side of the bed I was sleeping on. Again - I have stayed here for 7yrs- including earlier this year - and first time I am witnessing these issues. They are small, but combined just feels like something is off. I like the hotel and location and hopefully next stay here will be better.
Stayed 5 nights in Sep 2025

10/10 Excellent

Juliana Cayetano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is helpful and plenty of amenities. Customer Service is excellent!
Stayed 6 nights in Sep 2025

8/10 Good

Robert

Liked: Property conditions & facilities
Clean, very tech heavy, modern styling. Best thing was a bidet in the toilet.
Stayed 3 nights in Sep 2025

8/10 Good

James

Stayed 2 nights in Sep 2025

10/10 Excellent

tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most amazing service and the room was spacious. I was upgraded to Hyde park view.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect hidden spot on Hyde Park corner that is extremely accessible with friendly and helpful staff.
Stayed 3 nights in Aug 2025