COMO Metropolitan London

5.0 star property
Family-friendly 5-star hotel near London Eye

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Photo gallery for COMO Metropolitan London

Terrace/patio
Premium bedding, minibar, in-room safe, desk
Lobby lounge
Premium bedding, minibar, in-room safe, desk
Deluxe Apartment, 2 Bedrooms (Brick Street Residence) | Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Gym
  • Room service
  • Breakfast available

Explore the area

View in a map
19 Old Park Lane, London, England, W1K 1LB
  • Hyde Park
    ‪3 min walk‬
  • Buckingham Palace
    ‪9 min walk‬
  • Piccadilly Circus
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

Room (Metropolitan Park)

9.0 out of 10
Wonderful
(4 reviews)
  • 353 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Deluxe Room (City)

10.0 out of 10
Exceptional
(6 reviews)
  • 310 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

  • 1130 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Suite (Metropolitan)

  • Park view
  • Sleeps 2
  • 1 King Bed

Penthouse (Penthouse Suite,10)

  • Park view
  • Sleeps 2
  • 1 King Bed

Junior Suite (City)

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Apartment, 2 Bedrooms (Residence)

  • 1130 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

City Suite

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

City Room (Metropolitan)

10.0 out of 10
Exceptional
(1 review)
  • 353 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Park)

  • 503 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Junior Suite (Park)

  • 375 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

City center stay.At this London City Centre hotel, you'll be well placed to visit Hyde Park and Piccadilly, both within a 5-minute walk. Also, Buckingham Palace is within half a mile (1 km) and Marble Arch is within 2 miles (3 km).

What's nearby

  • Hyde Park - 3 min walk - 0.2 miles
  • Buckingham Palace - 9 min walk - 0.5 miles
  • Oxford Street - 15 min walk - 0.8 miles
  • Marble Arch - 15 min walk - 0.8 miles
  • Piccadilly Circus - 16 min walk - 0.9 miles

Getting around

  • Hyde Park Corner Underground Station - 5 min walk
  • London Victoria Station - 18 min walk
  • Heathrow Airport (LHR) - 38 min drive

Restaurants

  • ‪Intercontinental Club Lounge - ‬2 min walk
  • ‪Theo Randall - ‬2 min walk
  • ‪CUT at 45 Park Lane - ‬2 min walk
  • ‪Hard Rock Cafe London - ‬2 min walk
  • ‪COYA Mayfair - ‬3 min walk

About this property

COMO Metropolitan London

Family-friendly 5-star hotel near London Eye
COMO Metropolitan London offers its guests a full-service spa, a health club, and a steam room. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center, 5 meeting rooms, and coworking spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury COMO Metropolitan London. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star London hotel.

  • 144 guestrooms or units
  • 10 levels
  • Meeting rooms
  • Built in 1997
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
COMO Metropolitan London offers 144 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. Televisions come with cable channels, video-game consoles, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

Arabic, English, French, German, Italian, Russian, Spanish

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Property amenities

Family friendly

  • DVD player
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Stroller

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (GBP 50 per day)
  • Valet parking on site (GBP 50 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 38 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Fitness classes
  • Full-service spa
  • Private wine tours
  • Steam room
  • Wine tours
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (32 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • DVD player
  • Pay movies
  • TV with cable channels
  • Video game console

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.
Check-in and check-out times differ for the 2 Bedroom Apartment; check-in is at 4 PM, check-out is at 10 AM.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 90.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 38 per person
  • Self parking fee: GBP 50 per day
  • Valet parking fee: GBP 50.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property will place a credit card authorization for the first night's stay prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Metropolitan Hotel London
Metropolitan COMO
Metropolitan COMO Hotel
Metropolitan COMO Hotel London
Metropolitan COMO London
COMO Metropolitan London Hotel
COMO Metropolitan London London
COMO Metropolitan London Hotel London

Frequently asked questions

How close is COMO Metropolitan London to the airport?

COMO Metropolitan London is 10.1 mi (43-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does COMO Metropolitan London have an airport shuttle?

Airport shuttle services are not available at COMO Metropolitan London.

Does COMO Metropolitan London offer free breakfast?

Free breakfast isn’t provided at COMO Metropolitan London, but English breakfast is offered for a fee of GBP 38 per person. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at COMO Metropolitan London?

No, there is no casino at this hotel.

What time is check-in at COMO Metropolitan London?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at COMO Metropolitan London?

Free parking is not available at this hotel. Self parking is available for GBP 50 per day, and valet parking for GBP 50.00 per day.

Does COMO Metropolitan London have a pool?

COMO Metropolitan London does not have a pool.

Does COMO Metropolitan London have a restaurant?

Yes, there is a restaurant on site.

Does COMO Metropolitan London have a spa?

This hotel has a spa, which features reflexology, body treatments, and body scrubs.

How close is COMO Metropolitan London to downtown London?

COMO Metropolitan London is 1 mi away from London.

COMO Metropolitan London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 558 out of 809 reviews
Rating 8 - Good. 183 out of 809 reviews
Rating 6 - Okay. 36 out of 809 reviews
Rating 4 - Poor. 17 out of 809 reviews
Rating 2 - Terrible. 15 out of 809 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Arthur Ubaka, New Rochelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service at the COMO Metropolitan. Wonderful location, setvice second to none. Quickly becomes my "go to" in London!
Stayed 3 nights in May 2025

10/10 Excellent

Asif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay and the hotel exceeded our expectations. We had a wonderful
Stayed 4 nights in Apr 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Elena, High Wycombe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this 5-star hotel. The room was immaculate and incredibly comfortable, with a bed that was truly phenomenal — one of the best I’ve ever slept in. The staff were warm, attentive, and made me feel very welcome throughout my stay. I also thoroughly enjoyed the spa treatments, which were deeply relaxing and professionally delivered. The only downside was that the bar was closed during my visit, with no prior mention of this on the booking profile. As a result, drinks were only available in the lobby, which is relatively small, and the prices were quite high given the lack of a proper bar experience. That said, this didn’t overshadow the overall quality of my stay. I would absolutely recommend the hotel and would gladly return.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Hotel bem localizado

Foi tudo bom mas tenho duas sugestões : 1) Banheiro : Instalem barras de apoio,pois entrar e sair da banheira é sempre um perigo de queda. 2) Café da manhã : é preferível o esquema de buffet com tudo exposto do que ter que solicitar para o garçom o que cada hospede quer comer. Fica mais rápido e evita do garçom se enganar nos pedidos.
Stayed 2 nights in May 2025

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best luxury and Value in Park Lane ( London)

Very comfortable, well appointed property . Fantastic location opposite Hyde Park in Park Lane.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel right across from Hyde Park. Easy subway access from Heathrow and lots of dining options.
Stayed 2 nights in Mar 2025

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as always. Incredible staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another excellent stay! Feels like home from home. Impeccably clean, very warm genuine staff who cannot do enough for you, comfy beds! I have stayed here four times now and always consistent! Very spacious rooms for London too!
Stayed 1 night in Mar 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff, clean beautiful room and outstanding location
Stayed 9 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5*star

The most comfortable bed i have slept in for years! And very helpful staff!!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kent

Stayed 1 night in Feb 2025

10/10 Excellent

Alla

Stayed 3 nights in Feb 2025

10/10 Excellent

Marcel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, comfortable rooms and top notch staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sally-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in Jan 2025

8/10 Good

Nasser

Stayed 3 nights in Jan 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best luxury value for money on Park Lane London!

Very convenient, simple yet stylish accommodation on Park Lane
Stayed 3 nights in Jan 2025

8/10 Good

Diana

Stayed 3 nights in Dec 2024

8/10 Good

Maitha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and friendly staff, but the rooms are tired and in desperate need of a renovation. Could be so much better with some updates!
Stayed 4 nights in Oct 2024

10/10 Excellent

Yassine, Monaco

Stayed 2 nights in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ali

Stayed 3 nights in Nov 2024

10/10 Excellent

Marcos, The Woodlands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Option, close to everything
Stayed 2 nights in Nov 2024