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Hotel Description

Family-friendly 5-star hotel with restaurant

City center stay

At this London City Centre hotel, you'll be within a 5-minute walk of Park Lane and Piccadilly. Green Park and Hyde Park are also within half a mile (1 km).

Luxury amenities

A full-service spa, a 24-hour fitness center, and a restaurant are all featured at this luxury hotel. Families will appreciate the onsite laundry facilities and in-room childcare. Enjoy the steam room and perks like free WiFi.

Free Internet, cable TV

Featuring conveniences like refrigerators and coffee/tea makers, the 144 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. 24-hour room service, DVD players, and minibars are also available.

Deluxe Room (City, 2)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$418* Per night/room Oct 13 - Oct 14

Junior Suite (City, 5)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Park View (6)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Penthouse (Penthouse Suite,10)

Bed Count 1 King Bed Maximum Occupancy 2 Max

City Suite (7)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Metropolitan, 9)

Bed Count 1 King Bed Maximum Occupancy 2 Max

About the COMO Metropolitan London

Location 19 Old Park Lane, London, England W1K 1LB

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:

  • Spa

Property Features

COMO Metropolitan London offers its guests a full-service spa, a steam room, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury COMO Metropolitan London. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star London hotel.

  • 144 guestrooms or units
  • 10 levels
  • Dining venue
  • Bar or lounge
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: London Victoria Station (1.6 km / 1 mi)
  • Metro station: Hyde Park Corner Underground Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

COMO Metropolitan London offers 144 accommodations with DVD players and minibars. Beds feature premium bedding. Televisions come with cable channels, video-game consoles, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Gaming console
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer available
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Heating
  • Fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10:30 AM and on weekends from 7 AM to 11:30 AM.

NOBU - This restaurant serves lunch and dinner. Reservations are required.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Spa Services

COMO Shambhala has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a steam room.

The spa is open daily.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in.

Check-in and check-out times differ for the 2 Bedroom Apartment; check-in is at 4 PM, check-out is at 10 AM.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 90.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, JCB International, and Eurocard; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property will place a credit card authorization for the first night's stay prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 32 per person (approximately)
  • Self parking fee: GBP 50 per day
  • Valet parking fee: GBP 50.00 per day
  • Rollaway bed fee: GBP 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Metropolitan Hotel London
  • Metropolitan COMO
  • Metropolitan COMO Hotel
  • Metropolitan COMO Hotel London
  • Metropolitan COMO London
  • COMO Metropolitan London Hotel
  • COMO Metropolitan London London
  • COMO Metropolitan London Hotel London

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.