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Novotel London West

4.0 star property
4-star hotel near Eventim Apollo

Choose dates to view prices

Photo gallery for Novotel London West

Bar (on property)
Exterior
Bar (on property)
Terrace/patio
2 restaurants, breakfast, dinner served; Modern European cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1 Shortlands, Hammersmith, London, England, W6 8DR
  • Place, Eventim Apollo
    ‪6 min walk‬
  • Place, Thames River
    ‪10 min walk‬
  • Place, Kensington High Street
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪39 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(17 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive) | In-room safe, desk, laptop workspace, blackout drapes

Premier Room, 1 Queen Bed (Executive)

7.8 out of 10
Good
(9 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds, Accessible

Superior Twin Room, 2 Twin Beds, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, 2 Twin Beds, Accessible

8.6 out of 10
Excellent
(13 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(37 reviews)
  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(28 reviews)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(45 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, Multiple Beds

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premier Room, 1 Queen Bed with Sofa bed

Premier Room, 1 Queen Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Premier Room, 1 Queen Bed with Sofa bed

  • City view
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

London

Central London getaway .With a stay at this Hammersmith and Fulham hotel, you'll be within half a mile (1 km) of Eventim Apollo and 2 miles (3 km) of Kensington Gardens. Natural History Museum and Hyde Park are also within 3 miles (5 km).

What's nearby

  • Eventim Apollo - 6 min walk - 0.4 miles
  • Thames River - 10 min walk - 0.6 miles
  • Kensington High Street - 13 min walk - 0.7 miles
  • Olympia Events - 13 min walk - 0.7 miles
  • Cromwell Road - 18 min walk - 1.0 mile

Getting around

  • Hammersmith Station - 7 min walk
  • Kensington (Olympia) Station - 14 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Novetel klasse restaurant - ‬4 min walk
  • ‪Honest Burgers - ‬6 min walk
  • ‪Pure - ‬7 min walk
  • ‪The Craft Beer Co. - ‬7 min walk

About this property

Novotel London West

4-star hotel near Eventim Apollo
There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. Business amenities include 40 meeting rooms and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 53745 square feet (4993 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Novotel London West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 630 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Meeting rooms
  • 53745 sq ft of conference space
  • 4993 sq m of conference space
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Novotel London West offers 630 air-conditioned accommodations with safes and complimentary bottled water. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Breakfast available
  • 24/7 front desk
4.4 out of 5, Excellent, 495 reviews
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Mar 1 - Mar 2
Total with taxes and fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 84 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 40.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 21.75 per person
  • Covered self parking fee: GBP 84 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Frequently asked questions

How close is Novotel London West to the airport?

Novotel London West is 12.6 mi (30-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel London West?

As of Feb 20, 2026, prices found for a 1-night stay for 2 adults at Novotel London West on Feb 22, 2026 start from $101.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel London West have an airport shuttle?

Airport shuttle services are not available at Novotel London West.

Does Novotel London West offer free breakfast?

Free breakfast isn’t provided at Novotel London West, but English breakfast is offered for a fee of GBP 21.75 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Novotel London West?

No, there is no casino at this hotel.

What time is check-in at Novotel London West?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in costs GBP 40.00 (subject to availability).

Is there free parking at Novotel London West?

Free parking is not available at this hotel. Self parking is available for GBP 84 per day.

Does Novotel London West have a pool?

Novotel London West does not have a pool.

Does Novotel London West have a restaurant?

Novotel London West is home to Artisan, which features Modern European cuisine.

Does Novotel London West have a spa?

There are no spa services available at this hotel.

How close is Novotel London West to downtown London?

Novotel London West is 4.1 mi away from London.

Novotel London West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 479 out of 1003 reviews
Rating 8 - Good. 284 out of 1003 reviews
Rating 6 - Okay. 148 out of 1003 reviews
Rating 4 - Poor. 57 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, staff & service, amenities
Fantastic hotel, staff very friendly.
Stayed 1 night in Nov 2025

4/10 Poor

D

poor room, very slow checkin
Stayed 1 night in Nov 2025

8/10 Good

Richard

Stayed 1 night in Aug 2025

10/10 Excellent

Ed

Stayed 1 night in Nov 2025

4/10 Poor

Carrie

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms in this hotel are in dire need of refurbishment. The carpets are stained horribly, the vents in the bathroom are layered thick in dust. Just stay over the road in the new premier inn. This hotel seems to milk conference guests.
Stayed 2 nights in Nov 2025

10/10 Excellent

Oudite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and breakfast was good
Stayed 1 night in Nov 2025

10/10 Excellent

Wesley

Stayed 1 night in Nov 2025

8/10 Good

Gareth

Stayed 1 night in Oct 2025

8/10 Good

Cihan, Edinburgh

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waqas was great on check in. He was nice, kind and chatty. Only negativity is outdated rooms and stained carpets, shady vanity and taps in bath…
Stayed 2 nights in Nov 2025

10/10 Excellent

OLUWAKAYODE DAVID

very spotless
Stayed 5 nights in Oct 2025

10/10 Excellent

J

Stayed 1 night in Nov 2025

8/10 Good

Stuart

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Ferociously flushing toilet. Water came out of the toilet. Bed and pillows not as firm as would have liked. Good temperature control of room. Carpet stained.
Stayed 1 night in Nov 2025

6/10 Okay

CARMEN, discovery bay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Clean room. A/C not working, felt like heater was on all the time.
Stayed 3 nights in Oct 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities
Room was spotless and staff are excellent. Food is great.
Stayed 1 night in Nov 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
Stayed 1 night in Nov 2025

8/10 Good

Stacey, Silver Spring

Stayed 3 nights in Oct 2025

6/10 Okay

Helen

Stayed 1 night in Oct 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just the bathroom door that let the hotel down
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

8/10 Good

Norman Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only had a paid breakfast once, I'm not much into self-service.
Stayed 6 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

Ting Fung

Stayed 3 nights in Oct 2025

10/10 Excellent

victor

Stayed 1 night in Oct 2025

4/10 Poor

Arfana

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The room was never cleaned properly before or during the stay. Lots of hairs and dirt everywhere.
Stayed 3 nights in Oct 2025