Central London getaway
With a stay at this Hammersmith hotel, you'll be within half a mile (1 km) of Eventim Apollo and 2 miles (3 km) of Westfield London Shopping Centre. Kensington Gardens and Hyde Park are also within 3 miles (5 km).
Multiple dining options
This smoke-free hotel features 2 restaurants, a bar/lounge, and a gym. Traveling on business? Take advantage of the 33 conference rooms, as well as the business center and free WiFi in public areas. Self parking, a terrace, and a snack bar/deli are also offered.
Free WiFi, iPod docks
Featuring conveniences like refrigerators and coffee/tea makers, the 630 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include iPod docks, 24-hour room service, and minibars.
Dec 4, 2019 by Guest Services
Good morning. Thank you very much for your feedback.Have a great day:)
Aug 26, 2019 by Guest Services
Thank you so much for your feedback regarding your recent stay at Novotel London West. I am sorry, however, to read that your experience was not totally perfect. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Thank you again for sharing your experience, and we hope to welcome you back again in future.
Jun 13, 2019 by Guest Relations
Thank you for your feedback, at Novotel we strive and aim to please. I do apologize if you did not feel this from your stay, but I do hope we are able to get the chance to better serve you in the near future. Warm Regards, Keagan Seitz
Due to COVID-19, this property’s food and beverage options may be limited.
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 53820 square feet (5000 square meters) and includes conference space. A fitness center, a terrace, and tour/ticket assistance are also featured at the eco-friendly Novotel London West. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Novotel London West offers 630 accommodations with iPod docking stations and minibars. Televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and hair dryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy English breakfast daily from 6 AM to 10:30 AM.
Artisan - This restaurant specializes in international cuisine and serves lunch and dinner.
Aroma - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Tourism Pledge.