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Novotel London West

4.0 star property
4-star hotel near Eventim Apollo

Choose dates to view prices

Photo gallery for Novotel London West

Fresh fruits and beverages are arranged on a buffet, offering a variety of options.
Experience the sleek, modern architecture of this hotel, featuring a glass and white facade and beautifully maintained surroundings.
Welcome to our reception area, featuring a sleek digital display screen and comfortable seating area with a piano.
Relax and socialize in our stylish lounge area, featuring a variety of seating options and a vibrant atmosphere.
Relax and socialize in this serene outdoor seating area, featuring a sofa, chairs, and a potted plant.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available

Explore the area

Map
1 Shortlands, Hammersmith, London, England, W6 8DR
  • Eventim Apollo
    ‪6 min walk‬
  • Westfield London Shopping Centre
    ‪3 min drive‬
  • Hyde Park
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪22 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

8.0 out of 10
Very good
(8 reviews)
  • 260 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(20 reviews)
  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • 259 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premier Room, 1 Queen Bed with Sofa bed

Premier Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 Queen Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(42 reviews)
  • 260 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(24 reviews)
  • 260 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

7.8 out of 10
Good
(12 reviews)
  • 260 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds, Accessible

Superior Twin Room, 2 Twin Beds, Accessible | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds, Accessible

8.6 out of 10
Excellent
(13 reviews)
  • 260 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premier Room, 1 Queen Bed (Executive)

Premier Room, 1 Queen Bed (Executive) | Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 Queen Bed (Executive)

8.0 out of 10
Very good
(8 reviews)
  • 260 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

London

Central London getaway .With a stay at this Hammersmith and Fulham hotel, you'll be within half a mile (1 km) of Eventim Apollo and 2 miles (3 km) of Westfield London Shopping Centre. Kensington Gardens and Hyde Park are also within 3 miles (5 km).

What's nearby

  • Eventim Apollo - 6 min walk - 0.4 miles
  • Westfield London Shopping Centre - 3 min drive - 1.3 miles
  • Kensington Gardens - 5 min drive - 2.1 miles
  • Hyde Park - 7 min drive - 2.7 miles
  • Buckingham Palace - 10 min drive - 3.9 miles

Getting around

  • Hammersmith Station - 7 min walk
  • Kensington (Olympia) Station - 14 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪LEON Hammersmith - ‬9 min walk
  • ‪Joe & the Juice - ‬10 min walk
  • ‪The Craft Beer Co. Hammersmith - ‬7 min walk
  • ‪Novetel klasse restaurant - ‬4 min walk

About this property

Novotel London West

4-star hotel near Eventim Apollo
There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Business amenities include 40 meeting rooms and coworking spaces.

Public spaces have free WiFi. Event space at this hotel measures 53745 square feet (4993 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Novotel London West. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 630 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Meeting rooms
  • 53745 sq ft of conference space
  • 4993 sq m of conference space
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Novotel London West offers 630 air-conditioned accommodations with minibars and safes. 55-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Arabic, English, French, Greek, Hindi, Italian, Mongolian, Portuguese, Romanian, Spanish, Urdu

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Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 84 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.75 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 40.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 21.75 per person
  • Covered self parking fee: GBP 84 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40.00 (subject to availability)
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London

Frequently asked questions

How close is Novotel London West to the airport?

Novotel London West is 12.6 mi (30-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel London West?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Novotel London West on Aug 10, 2025 start from $121.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel London West have an airport shuttle?

Airport shuttle services are not available at Novotel London West.

Does Novotel London West offer free breakfast?

Free breakfast isn’t provided at Novotel London West, but English breakfast is offered for a fee of GBP 21.75 per person. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Novotel London West?

No, there is no casino at this hotel.

What time is check-in at Novotel London West?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in costs GBP 40.00 (subject to availability).

Is there free parking at Novotel London West?

Free parking is not available at this hotel. Self parking is available for GBP 84 per day.

Does Novotel London West have a pool?

Novotel London West does not have a pool.

Does Novotel London West have a restaurant?

Novotel London West is home to Artisan, which features Modern European cuisine.

Does Novotel London West have a spa?

There are no spa services available at this hotel.

How close is Novotel London West to downtown London?

Novotel London West is 4.1 mi away from London.

Novotel London West Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 446 out of 1007 reviews
Rating 8 - Good. 292 out of 1007 reviews
Rating 6 - Okay. 153 out of 1007 reviews
Rating 4 - Poor. 72 out of 1007 reviews
Rating 2 - Terrible. 44 out of 1007 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

amir

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Kyungmi

Stayed 2 nights in Mar 2025

10/10 Excellent

Lidia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel.

Fabulous hotel with friendly staff. Great bars and ambiance throughout the whole hotel! We really enjoyed our stay and highly recommend this hotel.
Stayed 1 night in Apr 2025

4/10 Poor

Francis

Traveled with partner
Third time visiting and not impressed we had limited WIFi in the room which we called maintenance who said that they were looking it still not working after we checked out as for the room had dust on the cupboards and the air conditioner was faulty as on the lowest setting it was still hot all night and along with the quilt an unbearable night’s sleep, will not be staying here again
Stayed 1 night in Apr 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for the Apollo

Decent hotel. Perfect if you’re seeing a performance at the nearby Eventim Apollo as we were. Breakfast was really good. Lots of choice. Check in and out was seamless. Rooms are comfortable enough but feel quite dated with drab colours.
Stayed 1 night in Apr 2025

10/10 Excellent

Herman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Kate

Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Olga

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Titus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent quality to price ratio.

Hotel was just very fit for purpose. For the price , it seem an excellent quality .
Stayed 3 nights in Apr 2025

10/10 Excellent

Iulia Cristina

Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect for what we needed

It was all that we wanted - close to the concert venue, clean, comfortable. Walls are quite thin, could easily hear people next door just talking but it wasn't a problem.
Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Stayed 1 night in Mar 2025

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Really dated

The rooms are dated but it’s cheap.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
it was close to Hammersmith Underground Train Station!
Stayed 3 nights in Mar 2025

6/10 Okay

Mojdeh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
The room was average, definitely felt more like a 3-star than a 4-star. The bathroom wasn’t great, which was disappointing. However, the breakfast was excellent, and the staff were friendly and helpful, making the stay more pleasant. Would recommend for the service and food, but not for the room quality.
Stayed 5 nights in Mar 2025

6/10 Okay

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sophie

Stayed 1 night in Mar 2025

8/10 Good

Sayuri, River Vale

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It is a large hotel, many rooms, and we were there during Holiday party seasons, but the room was surprisingly quiet. The pub at the lobby was always loud, but we didn't hear it in our room. The breakfast was always crowded, everyday there was a line to go in. We had breakfast outside, quite a few good places to eat. Close to Hammersmith station which is very convenient. There are shops inside the station as well, not great but sufficient enough. The staff of the hotel are ok, a few staff we encountered were not knowledgeable around the area. There was no hair conditioner, just shampoo - made our hair rather dry, so we ended up buying conditioner on our own. Since it was during the crowded season, had to wait for the elevator every time we went out. But as a tourist, we do not spend so much time in a hotel, so overall, it was good enough.
Stayed 6 nights in Dec 2024

6/10 Okay

PAUL

Stayed 1 night in Mar 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, lovely rooms nice bar and a free sweet bar!
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Stay

I stayed with my family for an overnight stay. The hotel was in a walking distance from Hammersmith station. Rooms were decent. Breakfast was very good. Recommended
Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 1 night in Mar 2025