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The Rembrandt

4-star property
11 Thurloe Place, London, England 1-855-201-7819

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4.7 out of 5
Exceptional!
See all 21 Travelocity Reviews

"The architecture of the building is beautiful and the property it is very well maintained. All of the staff from the restaurant, to the front desk, do ... " More

By a verified traveler on Thu 31 Oct 2019

Points Of Interest

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Hotel Description

4-star Edwardian hotel near Victoria and Albert Museum

City center stay

A stay at this London City Centre hotel places you steps from Victoria and Albert Museum and a 5-minute walk from Natural History Museum. Imperial College London and Harrods are also within half a mile (1 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 6 conference rooms, as well as the 24-hour business center and free WiFi in public areas. A lobby fireplace, express check-out, and a computer station are also on offer.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 194 guestrooms also offer free WiFi and 24-hour room service. Other amenities include free wired Internet, refrigerators, and flat-screen TVs with satellite channels.

Classic Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$171* Per night/room Jun 18 - Jun 19

Executive Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Grand Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

The Rembrandt ratings based on 21 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Rembrandt

Everyone (13) Couples (1) Family (5)
5 out of 5
The architecture of the building is beautiful and the property it is very well maintained. All of the staff from the restaurant, to the front desk, down to the housekeepers, they were all extremely helpful, nice and accommodating. The room we stayed in had double twin beds in it. Initially, the room seemed small, but after staying at a larger, more well known hotel later in our trip - comparatively, The Rembrandt's room was quite lovely!

Posted by , from Cincinnati, OH on Oct 31, 2019

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Comment from Hotel Management

Nov 14, 2019 by Jean-Louis Gbezo

Dear Emily Thank you for your positive review of the hotel. I am delighted that all aspects of your stay met or exceeded your expectations. I am pleased that you enjoyed your visit and I hope that we have the pleasure of welcoming you back to The Rembrandt on your next trip to London. Kind regards Jean-Louis Gbezo Duty Manager

5 out of 5

Posted by on Oct 26, 2019

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Comment from Hotel Management

Nov 14, 2019 by Jean-Louis Gbezo

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jean-Louis Gbezo Duty Manager

4 out of 5
Good location. The concierges were amazing!!! Clean hotel. Beds were very hard but you can ask for a mattress pad that helps. Good breakfast but it doesn’t start until 0700 am. Across the street from the V&A museum. Most of the staff were friendly and helpful. Bathroom and air conditioning in the room.

Posted by , from Tucson, Az on Sep 26, 2019

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Comment from Hotel Management

Nov 5, 2019 by Jean-Louis gbezo

Dear Beth F Thank you for awarding us a 4 out of 5. In regards to the mattress I will make sure to pass this comment to the Housekeeping manager so that she aware of this. I hope to welcome you back to the Rembrandt hotel soon. Kind regards Jean-Louis Gbezo Duty Manager

3 out of 5
Liked the area; did not like the fact that one of our rooms wasn't ready at check in time, nor the fact that one of our rooms smelled and had the tiniest bathroom i've ever seen (even in nyc hotels) and that the bathroom door wouldn't stay open

Posted by , from Florida on Jul 26, 2019

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Comment from Hotel Management

Jul 31, 2019 by Jean-Louis Gbezo

Dear Guest Thank you for taking the time review your experience at the Rembrandt Hotel We hope to welcome you back soon. Kind regards Jean-Louis Gbezo Duty Manager

4 out of 5
The staff was very courteous and helpful. The classic room was a perfect size for myself and my son.

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 17, 2019 by Jean-Louis Gbezo

Dear Guest Thank you for your positive review of the hotel. I am delighted that all aspects of your stay met or exceeded your expectations. I am pleased that you enjoyed your visit and I hope that we have the pleasure of welcoming you back to The Rembrandt on your next trip to London. Kind regards Jean-Louis Gbezo Duty Manager

5 out of 5
Location is excellent. Quite and close to the museum, shopping, food, rail station. Only disappointment for the TV server was poor. Could not receive some channels.

Posted by on May 31, 2019

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Comment from Hotel Management

Jun 13, 2019 by Jean-Louis Gbezo

Dear Guest Thank you for taking the time to share your feedback about your experience with me. We are glad that you have rated your stay at The Rembrandt Hotel an 5 out of 5. I will also make sure to pass on your comments to the maintenance team so that this issue does not occur again. We hope to welcome you back to the hotel really soon. Kind regards Jean-Louis Gbezo Duty Manager

5 out of 5
Nice, quiet, modern, comfortable room in good location. Within walking distance of South Kensington tube station. Lovely accommodating staff. Excellent breakfasts.

Posted by , from Ocean Springs on May 26, 2019

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Comment from Hotel Management

May 27, 2019 by Jean-Louis Gbezo

Dear Tammy Thank you for taking the time to share your feedback about your experience with me. We are glad that you have rated your stay at The Rembrandt Hotel an 5 out of 5. We hope to welcome you back to the hotel really soon. Kind regards Jean-Louis Gbezo Duty Manager

5 out of 5
We loved our stay at The Rembrandt! The location was perfect and walkable to shops and restaurants with 2 major museums right across the street. The staff was very friendly and the concierge was extremely helpful in planning our tours! We will definitely stay there whenever in London! Highly recommend!

Posted by , from Atlanta on May 11, 2019

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Comment from Hotel Management

May 23, 2019 by Jean-Louis Gbezo

Dear Michelle Thank you for taking the time to share your feedback. I am glad that you enjoyed your stay with us at The Rembrandt Hotel. We hope to welcome you back to our hotel very soon! Sincerely, Jean-Louis Gbezo Duty Manager

5 out of 5
The best thing about this property was the free breakfast. It had so many choices and was really well done. The room itself was what we needed for a good night sleep. It would have been nice to have a fan in the bathroom, but it wasn’t a huge deal. It is not “close” to everything because London is spread out. It is close to the tube and that made everything convenient. I did like the neighborhood we were in and was overall happy with the location. I would choose this hotel again.

Posted by on Apr 21, 2019

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Comment from Hotel Management

Apr 25, 2019 by Jean-Louis Gbezo

Dear Guest Thank you for your positive review of the hotel. I am delighted that all aspects of your stay met or exceeded your expectations. I am pleased that you enjoyed your visit and I hope that we have the pleasure of welcoming you back to The Rembrandt on your next trip to London. Kind regards Jean-Louis Gbezo Duty Manager

5 out of 5
The breakfast was very nice, staff friendly, and most of all, the use of a smart phone that dialed locally and internationally! Concierge service was overall good but varied with different shifts. Phone was great but using the internet was a bit clunky( can’t complain- it’s free)

Posted by on Apr 6, 2019

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Comment from Hotel Management

Apr 10, 2019 by Jean-Louis Gbezo

Dear Guest, Thank you for the great review of our hotel. I am glad to hear that the staffs were able to make your stay very good. I will make sure to pass on your comments to the Concierge team. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jean-Louis Gbezo Duty Manager

About the The Rembrandt

Location 11 Thurloe Place, London, England SW7 2RS

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 522 square feet (48.5 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly The Rembrandt. This 4-star London hotel is smoke free.

  • 1 building
  • 194 guestrooms or units
  • 6 levels
  • 522 sq ft of conference space
  • 48.5 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Offsite parking discounted rates available

Transport

  • Airport: Heathrow Airport (LHR) (23.4 km / 14.6 mi)
  • Train station: Kensington (Olympia) Station (3.1 km / 2 mi)
  • Metro station: South Kensington Underground Station (0.5 km / 0.3 mi)

Room Amenities

The Rembrandt offers 194 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Palette Restaurant - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

1606 Lounge Bar - This cocktail bar specializes in British cuisine and serves brunch, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children are allowed in the pool from 9 AM-6 PM Monday to Friday and must be accompanied by an adult.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 35 per night
  • Late check-out fee: GBP 60
  • Pool fee: GBP 10 per day
  • Spa fee: GBP 10 per day
  • Facilities fee: GBP 10 per person, per day and includes use of: sauna; spa tub; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rembrandt Hotel
  • Rembrandt Hotel London
  • Rembrandt London
  • The Rembrandt Hotel London
  • The Rembrandt London, England
  • The Rembrandt
  • The Rembrandt Hotel
  • The Rembrandt London
  • The Rembrandt Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.