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The Strand Palace Hotel ratings based on 28 Verified Reviews
Guest reviews for The Strand Palace Hotel
Oct 9, 2018 by Guest Relations Manager
Dear Guest, Thank you for reviewing the Strand Palace Hotel. I will ensure all feedback is passed on. Kind Regards, Holly
Aug 15, 2018 by Patrick
Recently, we have launched a long-term strategic improvement and development plan for our Hotel rooms and we are paying a great deal of attention to enhancing the existing rooms, aesthetically, technologically and physically. Our lifts are maintained by an external company and whilst I appreciate a lift breaking down can be an inconvenience the company were called out and attended as soon as possible to resolve the issue. Once again thank you for reviewing the Strand Palace Hotel Kind Regards Patrick Baptist Hotel Manager
Feb 7, 2018 by Guest Relations Manager
Dear Karen, Thank you for reviewing the Strand Palace Hotel.I will ensure that your feedback regarding bathroom storage is passed on! Kind Regards, Holly
AWESOME HOTEL, CENTRAL TO EVERYTHING
Dec 11, 2017 by Maciej W
Dear James, Thank you for your lovely feedback, I am glad that you have enjoyed the hotel and have returned to us. I look forward your future visit. Kind regards,
Location great, otherwise, meh
Nice hotel close to restaurants and shopping.
One night stay
NO Air conditioning. Upgrade was VERY expensive.
Very nice hotel close to all of the action.
About the The Strand Palace HotelLocation 372 The Strand, London, England WC2R 0JJ
Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business center and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly The Strand Palace Hotel. This 4-star London hotel is smoke free.
- 785 guestrooms or units
- 9 levels
- 2 bars or lounges
- 9 conference rooms
- Built in 1909
- Dining venue
- Coffee shop
- Business center (24 hours)
- Conference space
- Breakfast available (surcharge)
- Dry cleaning
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Newspapers in lobby (free)
- Onsite shopping
- No smoking on site
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
- Airport: London (LHR-Heathrow) (31 km / 19.2 mi)
- Train station: London Charing Cross Station (0.4 km / 0.3 mi)
- Metro station: Covent Garden Underground Station (0.4 km / 0.3 mi)
The Strand Palace Hotel offers 785 accommodations with laptop-compatible safes and complimentary newspapers. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
- In-room dining (24 hours)
- LCD television
- Cable channels
- Premium channels
- Coffee maker
- Bathtub or shower
- Housekeeping (daily)
- Newspapers (free)
- Hair dryer
- Laptop safe
- Toiletries (free)
- Climate control (heating)
- Ensuite bathroom
Food & Drink
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Sacred - This restaurant specializes in British cuisine and serves breakfast and light fare. Open daily.
The Lounge Bar - This lobby lounge specializes in British cuisine and serves light fare only. Open daily.
The Gin Palace - This cocktail bar specializes in British cuisine and serves light fare only. Happy hour is offered. Open daily.
The Carvery & Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Check-in time starts at 2 PM
- Check-in time ends at midnight
Special check-in instructions:
Renovation hours are Monday-Friday 8:30 AM-6:30 PM, Saturday 9:30 AM-3 PM, and Sunday 11 AM-4 PM. Guests may experience work-related noise during these times.
- Check-out by noon
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
- No pets allowed, but service animals are welcome
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.
- No rollaway/extra beds available
- No cribs (infant beds) available
- Only service animals are allowed
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Breakfast fee: between GBP 10 and GBP 20 per person (approximately)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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You should know
- Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Awards & Affiliations
Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.