"Great location as it was close to theater museums covent garden, buses, tube and lots of places to eat. Decent size room with two single beds, chairs ... " More

By a verified traveler on Thu 01 Feb 2018

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Hotel Description

4-star Art Deco hotel near Covent Garden Market

Central London getaway

Your stay at this London City Centre hotel places you within 6 miles (10 km) of Covent Garden Market and Piccadilly Circus. Buckingham Palace and London Dungeon are also within 6 miles (10 km).

Dining, fitness center

This hotel features 2 bars/lounges and a fitness center. Business travelers can take advantage of the free WiFi in public areas. A restaurant, a 24-hour front desk, and a coffee shop are also provided.

Free WiFi, LCD TVs

The 785 guestrooms boast modern comforts like LCD TVs with cable channels, along with free WiFi. Other amenities include 24-hour room service, coffee/tea makers, and free newspapers.

Standard Double

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$119 per night

Superior Single - Newly Refurbished & Air Conditioned

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Single

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior King - Newly Refurbished & Air Conditioned

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Strand Palace Hotel ratings based on 28 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Strand Palace Hotel

Everyone (20)
3 out of 5
Food could stand improvement. Meat in the carvery was tough. Eggs in morning were over cooked when fried.

Posted by , from Nashville , TN on Oct 3, 2018

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Comment from Hotel Management

Oct 9, 2018 by Guest Relations Manager

Dear Guest, Thank you for reviewing the Strand Palace Hotel. I will ensure all feedback is passed on. Kind Regards, Holly

2 out of 5
Location, location, location. Close to everything. As far as the hotel, I did not expect much. The lack of air conditioning was miserable. They give you a small fan to help cool the room. One of the three elevators was out of order during our stay. The staff was very good. Very friendly from reception, housekeeping, concierge and every staff member we saw.

Posted by on Aug 13, 2018

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Comment from Hotel Management

Aug 15, 2018 by Patrick

Recently, we have launched a long-term strategic improvement and development plan for our Hotel rooms and we are paying a great deal of attention to enhancing the existing rooms, aesthetically, technologically and physically. Our lifts are maintained by an external company and whilst I appreciate a lift breaking down can be an inconvenience the company were called out and attended as soon as possible to resolve the issue. Once again thank you for reviewing the Strand Palace Hotel Kind Regards Patrick Baptist Hotel Manager

5 out of 5

London vacation

Pros: Loved loved loved location
Cons: Would have liked more hooks in bathroom to be able to hang towels bathrobe etc
Location: Coventry Gardens 2 minute walk, National Gallery maybe 10 minute walk. Close to west end for theater and some shows were less than 5 minutes
Great location as it was close to theater museums covent garden, buses, tube and lots of places to eat. Decent size room with two single beds, chairs small table and safe. There was also tea anD coffee you could make. Staff were very helpful. Hotel and rooms clean, beds comfortable

Posted by , from new york on Feb 1, 2018

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Comment from Hotel Management

Feb 7, 2018 by Guest Relations Manager

Dear Karen, Thank you for reviewing the Strand Palace Hotel.I will ensure that your feedback regarding bathroom storage is passed on! Kind Regards, Holly

5 out of 5


Pros: Almost everything, the door man, Rodney, was simple awesome. The front desk staff were exceptional. The room spotless every time they cleaned.
Cons: Maybe insulate the rooms a bit more, the walls are thin and you can hear people talking. Other than that, it was great just like 20 years ago.
Location: Location, location and location. Your in the heart of most everything. I walked to Trafalgar Square, Eye of London, Theaters galore and museums.
I loved staying at the Strand, this is the 2nd time, the 1st time was 20 years ago. The staff was very nice and most cheerful. I was exhausted from my flight from the West coast and the young lady who waited on me could tell, she got me into my room in no time. As you say in England, she was brilliant. Thank you.

Posted by , from San Diego, CA on Dec 10, 2017

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Comment from Hotel Management

Dec 11, 2017 by Maciej W

Dear James, Thank you for your lovely feedback, I am glad that you have enjoyed the hotel and have returned to us. I look forward your future visit. Kind regards,

3 out of 5

Location great, otherwise, meh

Pros: Location
Cons: Rooms need to be renovated
Selected Strand Palace based upon friend's recommendation for location and convenience to St. Paul's and City of London and that's true. The common areas of the hotel were okay and the wifi was good. Most disappointing was the condition of my room. When I booked the package, I knew I was getting a single room so I wasn't surprised that the room really was very small. Most disappointing was the condition of the bathroom. The sink and tub drains wouldn't clear and needed to be snaked. The faucets were pitted, bath mats and tub were stained. Even the tissue box was old and torn.

Posted by on Nov 17, 2017

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4 out of 5

Nice hotel close to restaurants and shopping.

Nice hotel close to restaurants and shopping. Very friendly helpful staff.

Posted by on Jul 19, 2017

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4 out of 5

One night stay

Pros: location
great location. did not use amenities. we wanted a clean, safe convenient stay and that is what we got.

Posted by , from Maine on Oct 27, 2016

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3 out of 5

NO Air conditioning. Upgrade was VERY expensive.

Pros: Location was super. It was close to so many things we were interested in seeing and doing.
I was shocked to have a room with no air conditioning, then to have a big UP charge to get a room that DID have air conditioning. This was a cut into our budget. I have gone back to my original reservation and I do not see where I would have known this was even a possibility!

Posted by , from Arkansas on Sep 7, 2016

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4 out of 5

Very nice hotel close to all of the action.

Pros: We chose this place for location, and although London is very pricey, felt we got a great value.
Location: Central location and close to a tube for venturing out.
We stayed at The Strand Palace for four nights and loved being centrally located. We had requested an early check in, as our flight arrived at 10am, and our room was ready for us! We had a standard double room, which was a little small but we did not spend a lot of time there so it did not matter much. We included the breakfast, which was worth it! We took advantage of the exercise facility and the bar.

Posted by , from Tampa, Florida on Nov 16, 2015

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3 out of 5

Not Palatial

Pros: Location, shower. Service was pretty good. Nice bar.
Cons: The lobby and hallways need a renovation, the place just smells and looks worn down. Soundproofing the windows facing the street would help.
Location: Covent Gardens, theaters, National Gallery, close to the financial district.
Small room, though that's generally what you get with non-high end London hotels. Musty smell in the lobby was off-putting, and much of the common areas are time-worn. Comfortable bed, tiny closet, could hear my neighbor's TV until I "asked" them to turn it down. Unfortunately I had a room overlooking the Strand, and on Friday night it was noisy down on the street until 3 AM. Good location, walk to Trafalgar Square and the City, right in the theater district with lots of restaurants and pubs. My phone didn't work so my wake-up "calls" were actually a knock on the door by the hotel staff.

Posted by on Nov 15, 2015

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About the The Strand Palace Hotel

Location 372 The Strand, London, England WC2R 0JJ

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly The Strand Palace Hotel. This 4-star London hotel is smoke free.

  • 785 guestrooms or units
  • 9 levels
  • 2 bars or lounges
  • Built in 1909
  • Dining venue
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: London (LHR-Heathrow) (27.9 km / 17.3 mi)
  • Train station: London Charing Cross Station (1.1 km / 0.7 mi)
  • Parking:

Room Amenities

The Strand Palace Hotel offers 785 accommodations with laptop-compatible safes and complimentary newspapers. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Sacred - This restaurant specializes in British cuisine and serves breakfast and light fare. Open daily.

Lounge Bar - This lobby lounge specializes in British cuisine and serves light fare only. Open daily.

Gin Palace - This cocktail bar specializes in British cuisine and serves light fare only. Happy hour is offered. Open daily.

Hotel Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies


  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Renovation hours are Monday-Friday 8:30 AM-6:30 PM, Saturday 9:30 AM-3 PM, and Sunday 11 AM-4 PM. Guests may experience work-related noise during these times.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Only service animals are allowed


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 10 and GBP 20 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palace Strand
  • Strand Palace
  • Strand Palace Hotel
  • Strand Palace Hotel London
  • Strand Palace London
  • Hotel Strand Palace
  • Strand Hotel London
  • Strand Palace Hotel London, England

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.