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4.6 out of 5

"Check in superb; room was very clean, comfortable and well appointed. Had a great view of airport activity. In house restaurant was perfect. Staff ... " More

By a verified traveler on Tue 13 Jun 2017

Hotel Description

4-star eco-friendly hotel near Stockley Park

Near the airport

With a stay at this Hillingdon hotel, you'll be within 9 miles (15 km) of Thorpe Park and 16 miles (25 km) of Legoland. Chessington World of Adventures is 24.4 mi (39.3 km) away.

Business services

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the free WiFi in public areas, conference center, and conference space. You'll appreciate the fitness center, bar/lounge, and concierge services.

Comfy beds, WiFi

The 393 soundproofed guestrooms offer WiFi and comfy beds. Smart TVs come with satellite channels, and other amenities include 24-hour room service and coffee/tea makers.

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$110* Per night/room Oct 25 - Oct 26

Executive Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Double Beds, Business Lounge Access

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

London Heathrow Marriott Hotel ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for London Heathrow Marriott Hotel

Everyone (8) Family (3)
5 out of 5

Posted by on Oct 14, 2019

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5 out of 5

Posted by on Aug 25, 2019

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5 out of 5
I loved the space of the rooms, the bedding, and the overall environment. Loved how the rooms were more updated to include usb outlets and American outlets. I brought adapters and converters but didn’t need to use them once. The hotel staff overall were friendly.

Posted by on Aug 21, 2019

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5 out of 5
Location and the restaurant and super clean the staff and waiters super friendly

Posted by on Jul 24, 2019

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3 out of 5
Property was fine, good location and competitively priced. My issue was with the desk staff. I specifically asked them to order two black cabs for my group of 5’s trip to the airport. Instead, she chose to order us two eight passenger airport shuttles. When we arrived at the airport the driver demanded £56 (as compared to the £12 it cost us to go the same distance the day before), saying that we needed to pay for both the shuttles, even though the other one wasn’t needed and didn’t show up anyway. 100% the desk clerk’s choice to override my request and order way more then we wanted or needed, and it was especially underhanded of her to not let us know that she was gouging us that way. Caveat Emptor, people, because this staff IS NOT looking out for your best interests!

Posted by on Jul 14, 2019

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5 out of 5
We had a very pleasant experience. We were only there for a night, but travel to London frequently and definitely would stay there again.

Posted by on May 13, 2019

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5 out of 5

Typical quality Hilton lodging; clean, comfortable

Check in superb; room was very clean, comfortable and well appointed. Had a great view of airport activity. In house restaurant was perfect. Staff was friendly and very helpful.

Posted by , from vancouver WA on Jun 13, 2017

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Comment from Hotel Management

Jul 13, 2017 by Mandeep Singh

Dear Guest, Thank you for your detailed review on your recent experience at our hotel. We highly value the feedback from our guest as we strive hard to make it better with every rising opportunity. It would be a pleasure to personally welcome you back. Kind Regards, Mandeep Singh Front Office Manager

5 out of 5

Great location

Pros: Self contained with all necessary amenities
Cons: Better info on getting to hotel from airpor
Location: There is nothing to do at this location other without having to travel
Arrived early and was accommodated with rooms immediately. Hotel needs to advertise free public bus transportation from airport.

Posted by on Dec 1, 2015

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Comment from Hotel Management

Jan 19, 2016 by Mandeep Singh

Thank you for sharing your experience at the London Heathrow Marriott Hotel. we appreciate your feedback. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Best Regards, Mandeep Singh Front Office Manager

4 out of 5

Nice and close to Heathrow Airport.

Pros: It was convenient to take the bus to the airport from this hotel.
Cons: Knowing where people should go to catch their flight
Location: We used the hotel only as a source for the airport, so nearby things were not important to us.
Everything was OK including the breakfast buffet. The concierge unfortunately, had us take the bus to terminal 5 when we should have taken the bus that went to terminal 3. After some quick scurrying by us, everything worked out fine.

Posted by , from Colorado Springs, CO on Aug 7, 2015

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Comment from Hotel Management

Aug 27, 2015 by Farrah

Thank you for choosing to stay with us; I am delighted you enjoyed your experience. I am sorry there was a miscommunication regarding your airport shuttle, but glad all worked out in the end.

4 out of 5

An appropriately priced good airport hotel

Only an overnite stay with minimal contact with staff. Met expectations

Posted by , from washington DC on May 26, 2015

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Comment from Hotel Management

Jun 1, 2015 by Farrah Azam, Assistant Front Office Manager

Thank you for your review! We are delighted out hotel met your expectations. See you next time!

About the London Heathrow Marriott Hotel

Location Bath Road, Hayes, England UB3 5AN

Property Features

As a guest of London Heathrow Marriott Hotel, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10107 square feet (939 square meters) and includes a conference center. The eco-friendly London Heathrow Marriott Hotel also features concierge services, dry cleaning/laundry services, and 24-hour room service. Parking is available for a fee. This 4-star Hayes hotel is smoke free.

  • 1 building
  • 393 guestrooms or units
  • 5 levels
  • 10107 sq ft of conference space
  • 939 sq m of conference space
  • Built in 1998
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (2.8 km / 1.8 mi)
  • Train station: Heathrow Central Station (3.4 km / 2.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

London Heathrow Marriott Hotel offers 393 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. 49-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Hayes hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11 AM.

Carluccio's - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 14 per person (approximately)
  • Fee for in-room wireless Internet: GBP 9.99 per day (rates may vary)
  • Self parking fee: GBP 15 per day
  • Rollaway bed fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heathrow Marriott Hotel
  • Heathrow Marriott Hotel London
  • London Heathrow
  • London Heathrow Marriott Hotel Hayes
  • London Heathrow Marriott Hotel
  • London Marriott
  • London Marriott Hotel Heathrow
  • Marriott Hotel Heathrow
  • Marriott Hotel Heathrow London
  • London Heathrow Marriott Hayes
  • London Heathrow Marriott Hayes, UK - Greater London
  • Hayes Marriott
  • Marriott London Heathrow Hotel Hayes
  • Marriott Hotel London Heathrow
  • London Heathrow Marriott
  • London Heathrow Marriott Hotel Hotel
  • London Heathrow Marriott Hotel Hayes
  • London Heathrow Marriott Hotel Hotel Hayes

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.