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ibis London Excel Docklands

3.0 star property
3-star hotel near O2 Arena

Choose dates to view prices

Photo gallery for ibis London Excel Docklands

Exterior
Lobby
In-room safe, desk, laptop workspace, blackout drapes
Dinner served, international cuisine
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB
  • Place, ExCeL Exhibition Centre
    ‪3 min walk‬
  • Place, IFS Cloud Royal Docks Station
    ‪4 min walk‬
  • Place, O2 Arena
    ‪5 min drive‬
  • Airport, London (LCY-London City)
    ‪5 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom) | In-room safe, desk, laptop workspace, blackout drapes

Double Room, 1 Double Bed (SweetRoom)

8.6 out of 10
Excellent
(84 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Double Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Twin Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Premium Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(26 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

Docklands stay.A stay at this Docklands hotel places you within 3 miles (5 km) of O2 Arena and 6 miles (10 km) of Tower of London. Tower Bridge and London Bridge are also within 6 miles (10 km).

What's nearby

  • ExCeL Exhibition Centre - 3 min walk - 0.2 miles
  • IFS Cloud Royal Docks Station - 4 min walk - 0.3 miles
  • Royal Victoria Bridge - 5 min walk - 0.3 miles
  • ISKCON Bhaktivedanta Manor - 12 min walk - 0.7 miles
  • O2 Arena - 5 min drive - 1.2 miles

Getting around

  • West Ham Station - 4 min drive
  • Royal Victoria DLR Station - 5 min walk
  • London City Airport (LCY) - 11 min drive

Restaurants

  • ‪Subway - ‬7 min walk
  • ‪Costa Coffee - ‬4 min walk
  • ‪Sandwich & Co. - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Water Front Quayside Cafe & Bar - ‬5 min walk

About this property

ibis London Excel Docklands

3-star hotel near O2 Arena
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

A computer station is on site and WiFi is free in public spaces. The business-friendly ibis London Excel Docklands also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3-star London hotel is smoke free.

  • 278 guestrooms or units
  • 8 levels
  • Built in 2004
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ibis London Excel Docklands offers 278 accommodations with safes and coffee/tea makers. 22-inch flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Moxy London Excel
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,001 reviews
$79 nightly
The price is $94
Mar 22 - Mar 23
Total with taxes and fees
Moxy London Excel

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 10.45 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 22-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per day
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 10.45 for adults and GBP 5.00 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excel ibis
ibis Excel
ibis Excel Hotel
ibis Excel Hotel London Docklands
ibis Excel London Docklands
ibis London Docklands
ibis London Docklands Excel
ibis London Excel Docklands
London Docklands ibis
London Docklands ibis Excel
Accor London Excel
Ibis London Excel Docklands England
ibis London Excel Docklands Hotel
ibis Excel Docklands Hotel
ibis Excel Docklands
ibis London Excel Docklands Hotel
ibis London Excel Docklands London
ibis London Excel Docklands Hotel London

Frequently asked questions

How close is ibis London Excel Docklands to the airport?

Ibis London Excel Docklands is 2.4 mi (11-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at ibis London Excel Docklands?

As of Feb 20, 2026, prices found for a 1-night stay for 2 adults at ibis London Excel Docklands on Mar 22, 2026 start from $77.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ibis London Excel Docklands have an airport shuttle?

Airport shuttle services are not available at ibis London Excel Docklands.

Does ibis London Excel Docklands offer free breakfast?

Free breakfast isn’t provided at ibis London Excel Docklands, but buffet breakfast is offered for a fee of GBP 10.45 for adults and GBP 5.00 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at ibis London Excel Docklands?

No, there is no casino at this hotel.

What time is check-in at ibis London Excel Docklands?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM.

Is there free parking at ibis London Excel Docklands?

Free parking is not available at this hotel. Self parking is available for GBP 25 per day.

Does ibis London Excel Docklands have a pool?

Ibis London Excel Docklands does not have a pool.

Does ibis London Excel Docklands have a restaurant?

Ibis London Excel Docklands is home to FOGGS, which features international cuisine.

Does ibis London Excel Docklands have a spa?

There are no spa services available at this hotel.

How close is ibis London Excel Docklands to downtown London?

Ibis London Excel Docklands is 6.5 mi away from London.

ibis London Excel Docklands Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 1001 reviews
Rating 8 - Good. 318 out of 1001 reviews
Rating 6 - Okay. 133 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Mickaela

Liked: Cleanliness
Great location and the staff were very friendly and helpful. But there was construction happening which I wasn’t forewarned about and it was really noisy during the day. Rooms are relatively clean but could do with the curtains being cleaned.
Stayed 1 night in Nov 2025

4/10 Poor

Jean-Ray

Traveled with family
Disliked: Amenities, property conditions & facilities
It’s clean and close to ExCel so if you’re in London for a conference or expo, it can do the trick. Also let us check in early which was nice. Close to two transit stations (Royal Victoria and Custom House) However, they are really stingy on the towels. No face cloths or hand towels, also we ordered a room with two beds but they were stuck together with no real way to separate them. One night cleaning staff forgot to put sheets on the bed or a bath rug/towel in the bathroom. Also sink in the washroom barely drained. You have to be careful with the shower as you can get water everywhere due to how the shower is designed. Overall tough to recommend, there are better options. Use this if you’re stuck (like I was).
Stayed 4 nights in Nov 2025

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

Sara

Stayed 4 nights in Nov 2025

10/10 Excellent

Terry

Stayed 1 night in Nov 2025

8/10 Good

RAFIU

Great location and treatment by the hotel facilities in general with availability of excellent room service condiments
Stayed 3 nights in Nov 2025

4/10 Poor

Pella

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Room was not soundproofed as advertised by Ibis. Noise from room above which disturbed our sleep. Noise 7 am following morning from noisy group exiting lift and which woke us. Bathroom dirty, mechanism of shower seat really dirty which orange mould. Sorry but not what we paid for!
Stayed 1 night in Nov 2025

10/10 Excellent

Neil

Stayed 3 nights in Oct 2025

10/10 Excellent

June Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a bit too warm despite having the air con on. The room was very clean and quiet and we appreciated the breakfast variety. Staff were always friendly and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

martin

Stayed 1 night in Oct 2025

8/10 Good

Carley

Stayed 1 night in Aug 2025

10/10 Excellent

Chrystian

Stayed 1 night in Oct 2025

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Proximity to London excel and the O2
Stayed 1 night in Nov 2025

10/10 Excellent

Darrell

Stayed 1 night in Oct 2025

6/10 Okay

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant room. Lift didn’t work and we were on floor 8
Stayed 1 night in Oct 2025

10/10 Excellent

Jolene

Traveled with family
Liked: Cleanliness, staff & service
Lovely staff, clean room and good price
Stayed 1 night in Oct 2025

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, amenities
Really enjoyed my stay, the room just for me with a large bed, bathrobes, complimentary water, and a Nespresso. I think I must have received an upgrade. The only slight negative the bathroom seemed a bit medical clinical. Breakfast however and all the staff I met were fabulous. Near to Custom House Elizabeth Line station for Heathrow
Stayed 1 night in Oct 2025

10/10 Excellent

Shamoon

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely. I think it was upgraded as they chose me for being the guest of the night, including free cookies. The hospitality was nice!
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful hotel. Sharing a table with people at breakfast. Staff were friendly and helpful. That was the only good thing about this hotel
Stayed 1 night in Oct 2025

6/10 Okay

Po Sim

Traveled with family
Liked: Staff & service
Staff were helpful.
Stayed 5 nights in Sep 2025

8/10 Good

Robin

Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Stayed 2 nights in Sep 2025

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. We went there for the Excel and it was excellent. Very clean, good breakfast and friendly staff. Our heater wasn't working and they immediately came to check and fix the situation.
Stayed 3 nights in Oct 2025

8/10 Good

Shana

Business traveler
Liked: Staff & service

Ibis hotel stay

Clean Room, amicable staff
Stayed 2 nights in Oct 2025