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ibis London Excel Docklands

3.0 star property
3-star eco-certified hotel near O2 Arena

Choose dates to view prices

Photo gallery for ibis London Excel Docklands

Exterior
Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes
Business center
Exterior
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Parking available

Explore the area

View in a map
9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB
  • ExCeL Exhibition Centre
    ‪3 min walk‬
  • O2 Arena
    ‪4 min drive‬
  • Tower Bridge
    ‪13 min drive‬
  • London (LCY-London City)
    ‪4 min drive‬

Room options

View all photos for Twin Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(20 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Twin Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed (SweetRoom)

In-room safe, desk, laptop workspace, blackout drapes

Double Room, 1 Double Bed (SweetRoom)

8.6 out of 10
Excellent
(77 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

London

Docklands stay.A stay at this Docklands hotel places you within 3 miles (5 km) of O2 Arena and 6 miles (10 km) of Tower of London. Tower Bridge and London Bridge are also within 6 miles (10 km).

What's nearby

  • ExCeL Exhibition Centre - 3 min walk - 0.2 miles
  • O2 Arena - 4 min drive - 1.2 miles
  • Tower of London - 12 min drive - 4.7 miles
  • Tower Bridge - 13 min drive - 4.9 miles
  • London Bridge - 15 min drive - 5.5 miles

Getting around

  • West Ham Station - 4 min drive
  • Royal Victoria DLR Station - 5 min walk
  • London City Airport (LCY) - 11 min drive

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Nakhon Thai Restaurant - ‬7 min walk
  • ‪Warehouse K - ‬2 min walk
  • ‪Caffe Fratelli - ‬3 min walk

About this property

ibis London Excel Docklands

3-star eco-certified hotel near O2 Arena
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

A computer station is on site and WiFi is free in public spaces. The eco-certified ibis London Excel Docklands also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3-star London hotel is smoke free.

  • 278 guestrooms or units
  • 8 levels
  • Built in 2004
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ibis London Excel Docklands offers 278 accommodations with safes and coffee/tea makers. 22-inch flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Danish, English, French, German, Greek, Hindi, Italian, Polish, Portuguese, Romanian, Russian, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 10.45 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 22-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per day
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 10.45 for adults and GBP 5.00 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excel ibis
ibis Excel
ibis Excel Hotel
ibis Excel Hotel London Docklands
ibis Excel London Docklands
ibis London Docklands
ibis London Docklands Excel
ibis London Excel Docklands
London Docklands ibis
London Docklands ibis Excel
Accor London Excel
Ibis London Excel Docklands England
ibis London Excel Docklands Hotel
ibis Excel Docklands Hotel
ibis Excel Docklands
ibis London Excel Docklands Hotel
ibis London Excel Docklands London
ibis London Excel Docklands Hotel London

Frequently asked questions

How close is ibis London Excel Docklands to the airport?

Ibis London Excel Docklands is 2.4 mi (11-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at ibis London Excel Docklands?

As of Aug 20, 2025, prices found for a 1-night stay for 2 adults at ibis London Excel Docklands on Aug 25, 2025 start from $83.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ibis London Excel Docklands have an airport shuttle?

Airport shuttle services are not available at ibis London Excel Docklands.

Does ibis London Excel Docklands offer free breakfast?

Free breakfast isn’t provided at ibis London Excel Docklands, but buffet breakfast is offered for a fee of GBP 10.45 for adults and GBP 5.00 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at ibis London Excel Docklands?

No, there is no casino at this hotel.

What time is check-in at ibis London Excel Docklands?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM.

Is there free parking at ibis London Excel Docklands?

Free parking is not available at this hotel. Self parking is available for GBP 25 per day.

Does ibis London Excel Docklands have a pool?

Ibis London Excel Docklands does not have a pool.

Does ibis London Excel Docklands have a restaurant?

Ibis London Excel Docklands is home to FOGGS, which features international cuisine.

Does ibis London Excel Docklands have a spa?

There are no spa services available at this hotel.

How close is ibis London Excel Docklands to downtown London?

Ibis London Excel Docklands is 6.5 mi away from London.

ibis London Excel Docklands Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 468 out of 1001 reviews
Rating 8 - Good. 338 out of 1001 reviews
Rating 6 - Okay. 135 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
great check in, free drink voucher for being members. nice room, clean. not the comfiest beds but budget friendly
Stayed 1 night in May 2025

10/10 Excellent

Victoria Louise

Stayed 1 night in Apr 2025

10/10 Excellent

Sharon

Stayed 1 night in May 2025

10/10 Excellent

Jayne

Stayed 1 night in May 2025

6/10 Okay

Debbie

Traveled with group
Disliked: Cleanliness, room comfort
Stayed 1 night in May 2025

6/10 Okay

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average for London, but the price was good. Under the landing approach for London City Airport, but didn't really hear much once we were inside. Room clean, nice looking bed, but extremely hard, pillows awful, no support at all, so awoke with an extremely stiff neck. Not a great nights sleep, was extremely hot too, the aircon worked but didn't keep as cool as would have liked. None of these issues raised with staff tho as we were back very late, so I'm sure we could have had that seen to if we could. Bathroom compact and clean, tea & coffee facilities in room adequate, nice TV. Bar was open after our show at 11.30, was quite busy and reasonably priced.
Stayed 1 night in May 2025

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Tracey

Traveled with partner
Liked: Staff & service
Bit dated and noisy
Stayed 1 night in May 2025

8/10 Good

Ed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Not bad

Breakfast was not ready at 6.30, and room AC wouldn’t turn on. Otherwise comfortable
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Stayed 3 nights in Apr 2025

10/10 Excellent

Nicky

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect until We went down for breakfast, we had to ask for bread, cutlery & condiments. As everything was empty it took sometime to replace
Stayed 1 night in May 2025

8/10 Good

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location for a visit to the O2, lots around the hotel and the staff were very friendly. It was a shame the air con wasn’t working in the room though, as it got pretty toasty in there.
Stayed 1 night in May 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Joanna

Stayed 1 night in May 2025

10/10 Excellent

NIGEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

I stayed for two nights as i was competing in the London marathon. Never stayed in London before but couldn't have picked a better hotel and location. The hotel is 2 minutes walk walk to the Excel centre where you have to go and collect your running pack to be able to compete. It's also a 5 minutes walk to the skyline which takes you over the Thames and one at the other side just a 40 minutes walk and your at the start line. The staff at the hotel couldn't have calmed my nerves any better, they were amazing and even giving free bunches of bananas to any runner staying there. A big massive shout out goes to Soliman the evening /night door man, so kind and welcoming, such a kind and fantastic person. I drove from Sheffield and the hotel couldn't have been easier to find with secure parking right underneath. There is a sister hotel connected to the Ibis and you can share their resturant whilst looking out over the Docklands. Would i stay there again, most definitely.
Stayed 2 nights in Apr 2025

10/10 Excellent

JATINDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Miss Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay for the marathon

Amazing customer service, there were some really lovely petsonal touches in my as they knew I was running the marathon. Including a couple of bananas. Staff were incredibly polite and friendly.
Stayed 2 nights in Apr 2025

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay at the Ibis. Very glad of the ironing board, iron and hairdrier. Staff friendly and helpful. Excellent transport links. Very near to LDR and Elizabeth Line. Would definitely stay here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Nazia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars to Stan 👍thanks to him We got a lovely bedroom with a sea view... Nothing was too much trouble. Really enjoyed our stay hopefully we'll be back soon
Stayed 2 nights in Apr 2025

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Excellent location and amazing view of the docks
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!

Fab hotel for short term stay. Decent size room with a good sized shower. All amenities as expected, kettle, tea/coffee etc. Added bonus of a nespresso machine too. Perfect location for the O2. Definitely recommend the cable car to get across the river. Staff were all lovely as well. Will absolutely be booking again for our next concert experience.
Stayed 1 night in Apr 2025