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ibis London Excel Docklands

3.0 star property
3-star hotel near O2 Arena

Choose dates to view prices

Photo gallery for ibis London Excel Docklands

Exterior
Dinner served, international cuisine
Lobby
Front of property
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB
  • Place, ExCeL Exhibition Centre
    ‪3 min walk‬
  • Place, IFS Cloud Royal Docks Station
    ‪4 min walk‬
  • Place, O2 Arena
    ‪3 min drive‬
  • Airport, London (LCY-London City)
    ‪5 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom) | In-room safe, desk, laptop workspace, blackout drapes

Double Room, 1 Double Bed (SweetRoom)

8.6 out of 10
Excellent
(83 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Double Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Twin Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Premium Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(26 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

London

Docklands stay.A stay at this Docklands hotel places you within 3 miles (5 km) of O2 Arena and 6 miles (10 km) of Tower of London. Tower Bridge and London Bridge are also within 6 miles (10 km).

What's nearby

  • ExCeL Exhibition Centre - 3 min walk - 0.2 miles
  • IFS Cloud Royal Docks Station - 4 min walk - 0.3 miles
  • Royal Victoria Bridge - 5 min walk - 0.3 miles
  • Thames River - 2 min drive - 0.9 miles
  • O2 Arena - 3 min drive - 1.2 miles

Getting around

  • West Ham Station - 4 min drive
  • Royal Victoria DLR Station - 5 min walk
  • London City Airport (LCY) - 11 min drive

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪Sandwich & Co. - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Water Front Quayside Cafe & Bar - ‬5 min walk
  • ‪Upper Deck Restaurant & Bar - ‬2 min walk

About this property

ibis London Excel Docklands

3-star hotel near O2 Arena
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

A computer station is on site and WiFi is free in public spaces. The business-friendly ibis London Excel Docklands also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3-star London hotel is smoke free.

  • 278 guestrooms or units
  • 8 levels
  • Built in 2004
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Ibis London Excel Docklands offers 278 accommodations with safes and coffee/tea makers. 22-inch flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Novotel London ExCeL
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
4.3 out of 5, Excellent, 1,009 reviews
$97 nightly
The price is $116
Jan 30 - Jan 31
Total with taxes and fees
Novotel London ExCeL

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 10.45 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 22-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per day
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 10.45 for adults and GBP 5.00 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excel ibis
ibis Excel
ibis Excel Hotel
ibis Excel Hotel London Docklands
ibis Excel London Docklands
ibis London Docklands
ibis London Docklands Excel
ibis London Excel Docklands
London Docklands ibis
London Docklands ibis Excel
Accor London Excel
Ibis London Excel Docklands England
ibis London Excel Docklands Hotel
ibis Excel Docklands Hotel
ibis Excel Docklands
ibis London Excel Docklands Hotel
ibis London Excel Docklands London
ibis London Excel Docklands Hotel London

Frequently asked questions

How close is ibis London Excel Docklands to the airport?

Ibis London Excel Docklands is 2.4 mi (11-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at ibis London Excel Docklands?

As of Jan 12, 2026, prices found for a 1-night stay for 2 adults at ibis London Excel Docklands on Jan 29, 2026 start from $84.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ibis London Excel Docklands have an airport shuttle?

Airport shuttle services are not available at ibis London Excel Docklands.

Does ibis London Excel Docklands offer free breakfast?

Free breakfast isn’t provided at ibis London Excel Docklands, but buffet breakfast is offered for a fee of GBP 10.45 for adults and GBP 5.00 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at ibis London Excel Docklands?

No, there is no casino at this hotel.

What time is check-in at ibis London Excel Docklands?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM.

Is there free parking at ibis London Excel Docklands?

Free parking is not available at this hotel. Self parking is available for GBP 25 per day.

Does ibis London Excel Docklands have a pool?

Ibis London Excel Docklands does not have a pool.

Does ibis London Excel Docklands have a restaurant?

Ibis London Excel Docklands is home to FOGGS, which features international cuisine.

Does ibis London Excel Docklands have a spa?

There are no spa services available at this hotel.

How close is ibis London Excel Docklands to downtown London?

Ibis London Excel Docklands is 6.5 mi away from London.

ibis London Excel Docklands Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 496 out of 1006 reviews
Rating 8 - Good. 322 out of 1006 reviews
Rating 6 - Okay. 131 out of 1006 reviews
Rating 4 - Poor. 38 out of 1006 reviews
Rating 2 - Terrible. 19 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

RENATA

Traveled with family
Liked: Staff & service, property conditions & facilities
The towels was not whased well. A lot stain.
Stayed 2 nights in Oct 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for access to transport and O2 arena. Staff very friendly and accommodating
Stayed 1 night in Oct 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to London's East End

Really convenient for the O2 arena which is only across the Thames. Has limited parking which we were Lucky's to use at £25 per night. Very helpful and friendly staff and reasonably priced for London.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ashleigh

Stayed 1 night in Sep 2025

10/10 Excellent

Lloyd

Stayed 1 night in Sep 2025

10/10 Excellent

susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all great
Stayed 1 night in Sep 2025

10/10 Excellent

Ilona Mukhwana

Stayed 1 night in Sep 2025

6/10 Okay

Simon

Business traveler
Disliked: Room comfort
Bed uncomfortable breakfast poor
Stayed 3 nights in Sep 2025

10/10 Excellent

Jason

Stayed 1 night in Sep 2025

8/10 Good

Daniel

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Aurora

Stayed 1 night in Aug 2025

10/10 Excellent

Jill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heavenly London Stay

I rate the Ibis London Excel hotel stay 5 Stars.The staff is professional and competent which is refreshing. I would like to recognize Stan for coming to our rescue. The hotel is equipped with a bar and restaurant that I found relaxing. The atmosphere is pleasant. No pressures. My room overlooked the Thames River. The views of the sunset and sunrise helped me to recharge in the midst of my long busy vacation. I enjoyed the room amenities such as Espresso, Rainforest shower and immaculate bedsheets on a heavenly bed.I am highly recommending this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

coryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the trips we had planned - smooth check in and staff very helpful and friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Noleen

Stayed 2 nights in Aug 2025

8/10 Good

Lauren

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and lovely location
Stayed 2 nights in Aug 2025

10/10 Excellent

Nathan

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Few days work/running and relaxing

Perfect location for ExCel. Peace and relaxation. Good food in bar. Lots of local shops. Good runs around dockside. Transport close and easy.
Stayed 3 nights in Aug 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025