The Other House South Kensington

4.0 star property
4-star spa hotel near Kensington High Street, connected to a rail/subway station

Choose dates to view prices

Photo gallery for The Other House South Kensington

Indoor pool
Creator video
Front of property
Property amenity
Club Courtyard | Courtyard view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
15-17 Harrington Gardens, Kensington and Chelsea, London, England, SW7 4JJ
  • Place, Cromwell Road
    ‪3 min walk‬
  • Place, Natural History Museum
    ‪9 min walk‬
  • Place, Imperial College London
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪52 min drive‬

Room options

Club Junior (Twin)

8.4 out of 10
Very good
(5 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Club Eaves

8.0 out of 10
Very good
(5 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Club Original

9.6 out of 10
Exceptional
(20 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Club Atrium

8.6 out of 10
Excellent
(7 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Greater Club Flats

9.4 out of 10
Exceptional
(3 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

The Mezz

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

The Turret

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

The Club Apartments

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

The Greater Mezz

  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

King Bedroom

8.0 out of 10
Very good
(1 review)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Greater Courtyard

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Club Courtyard

8.0 out of 10
Very good
(1 review)
  • 249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

King Accessible

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

2 Bedroom Vault

8.0 out of 10
Very good
(4 reviews)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

3 Bedroom Vault

10.0 out of 10
Exceptional
(2 reviews)
  • 570 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

Club Junior (Twin)

  • Sleeps 2

Club Eaves

  • Sleeps 2

Club Original

  • Sleeps 2

The Mezz

  • Sleeps 2

Greater Club Flat

  • Sleeps 2

Club Atrium

  • Sleeps 2

The Club Apartments

  • Sleeps 2

The Greater Mezz

  • Sleeps 2

The Turret Room

  • Sleeps 2

King Room-Accessible

  • Sleeps 2

Club Courtyard

  • Sleeps 2

Greater Courtyard

  • Sleeps 2

King Bedroom

  • Sleeps 2

2 Bedroom Vault

  • Sleeps 4

3 Bedroom Vault

  • Sleeps 6

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About the neighborhood

London

Heart of London.Within a 15-minute walk of this London City Centre hotel, you'll find Kensington High Street and Natural History Museum. Hyde Park and Buckingham Palace are also within 3 miles (5 km).

What's nearby

  • Cromwell Road - 3 min walk - 0.2 miles
  • Natural History Museum - 9 min walk - 0.5 miles
  • Imperial College London - 10 min walk - 0.6 miles
  • Kensington High Street - 13 min walk - 0.7 miles
  • Hyde Park - 18 min walk - 1.0 mile

Getting around

  • Gloucester Road Underground Station - 3 min walk
  • West Brompton Station - 15 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • Club Lounge
  • ‪Fait Maison - ‬2 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Wingstop Gloucester Road - ‬3 min walk

About this property

The Other House South Kensington

4-star spa hotel near Kensington High Street, connected to a rail/subway station
The Other House South Kensington offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. A 24-hour fitness center, a library, and laundry facilities are also featured at the business-friendly The Other House South Kensington.

This 4-star London hotel is smoke free.

  • 237 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Library
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Other House South Kensington offers 237 accommodations with espresso makers and safes. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 48-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 31 for adults and GBP 31 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Handrails in stairways (43 inches high)
  • Hardwood flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

Room amenities

Entertainment

  • 48-inch smart TV with digital channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's The Other House mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: GBP 52.50 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 6 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 31 for adults and GBP 31 for children
  • Pet fee: GBP 52.50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 5 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Other House
The Other House Kensington
The Other House South Kensington Hotel
The Other House South Kensington London
The Other House South Kensington Hotel London

Frequently asked questions

How close is The Other House South Kensington to the airport?

The Other House South Kensington is 11.5 mi (60-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at The Other House South Kensington?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at The Other House South Kensington on May 31, 2026 start from $286, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Other House South Kensington have an airport shuttle?

Airport shuttle services are not available at The Other House South Kensington.

Does The Other House South Kensington offer free breakfast?

Free breakfast isn’t provided at The Other House South Kensington, but full breakfast is offered for a fee of GBP 31 for adults and GBP 31 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at The Other House South Kensington?

No, there is no casino at this hotel.

What time is check-in at The Other House South Kensington?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. A fee applies for early check-in.

Is there free parking at The Other House South Kensington?

Free parking is not available at this hotel.

Does The Other House South Kensington have a pool?

The Other House South Kensington features an indoor pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does The Other House South Kensington have a restaurant?

The Other House South Kensington is home to The Other Kitchen, which features brunch.

Does The Other House South Kensington have a spa?

This hotel has a spa, which features aromatherapy, deep-tissue massages, and Ayurvedic treatments.

How close is The Other House South Kensington to downtown London?

The Other House South Kensington is 2.6 mi away from London.

The Other House South Kensington Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 292 out of 388 reviews
Rating 8 - Good. 66 out of 388 reviews
Rating 6 - Okay. 20 out of 388 reviews
Rating 4 - Poor. 6 out of 388 reviews
Rating 2 - Terrible. 4 out of 388 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Luke

Stayed 1 night in Jan 2026

10/10 Excellent

Jonny

Traveled with group
Liked: Cleanliness, staff & service, amenities
Amazing hotel. Rooms were very spacious. With all you would ever need. (Courtyard) On the same level as the residence spa/pool. Nice to have sauna and steam room available. Pool was a little cold. The bar was cool. Great location. Tube station just minutes away and plenty restaurants and bars nearby.
Stayed 1 night in Feb 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely hotel.
Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities
Wonderful facilities
Stayed 1 night in Feb 2026

10/10 Excellent

Lawrence

Stayed 1 night in Jan 2026

10/10 Excellent

Kimberley

Stayed 1 night in Feb 2026

10/10 Excellent

Vivian

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay here, really comfortable and clean. It’s very convenient to transit. Housekeeping was spotless when I needed them. I’ll be back for sure!
Stayed 4 nights in Jan 2026

10/10 Excellent

Paul

Stayed 1 night in Jan 2026

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, amenities
Great location.
Stayed 5 nights in Jan 2026

10/10 Excellent

Mohamad

Stayed 1 night in Jan 2026

10/10 Excellent

Nigel

Stayed 1 night in Jan 2026

8/10 Good

Asheba

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The other house is quite unique, I would say if they are to continue operating as a hotel there needs to be certain aspects that contribute to it being a hotel such as slippers, dressing gowns in rooms, complimentary biscuits, directions to the spa with arrows to show where it is. Also some of the receptionist staff could be more friendly. Overall it was a nice stay but there are some improvements to be made. Also the lighting could be better in the rooms.
Stayed 1 night in Jan 2026

10/10 Excellent

kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jan 2026

8/10 Good

Behamin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are just way too small - especially when you are accommodated with a dog
Stayed 2 nights in Jan 2026

10/10 Excellent

Lucy

Stayed 2 nights in Jan 2026

10/10 Excellent

Suellen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The bar and eating facilities and the steam room, sauna and pool facilities were great. The staff, particularly in the restaurant were very friendly and warm and accommodating. The cleaning staff were meticulous. The hotel design and decor was amazing and its proximity to the tube was a plus.
Stayed 6 nights in Jan 2026

6/10 Okay

Liana

Liked: Cleanliness, staff & service
Disliked: Amenities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. The room and property were very clean. Great location.
Stayed 6 nights in Dec 2025

10/10 Excellent

Antonia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room
Stayed 4 nights in Jan 2026

8/10 Good

Amit

Traveled with family
Liked: Cleanliness, property conditions & facilities
The property is nice and exactly as in the photos. What I did not like about my room was that it was on the ground floor with the windows looking out to internal sit outs of the hotel - so no natural light. The housekeeping left a lot to be desired. We stayed there for about 3 weeks. They do housekeeping once a week only and do not even change towels. One had to keep requesting them to do at least give fresh towels. And even when housekeeping was done they would forget to replenish the tea, sugar etc. The most disappointing part was when I gave this feedback to the front office staff, I was told that because I was a long staying guest I needed to remind them to replenish supplies! One would have expected service to be better for a long staying guest and not the other way round !!
Stayed 20 nights in Dec 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Very clean, friendly welcome.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jordana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property and the decor. Staff were friendly and helpful. The only thing I would change is the beds, they look beautiful but the mattress hard and pillows weren’t very supportive. Despite this I would stay again (just might bring my own pillow haha)
Stayed 6 nights in Dec 2025

10/10 Excellent

Joanna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Fabulous hotel and Stunning inside ! Staff friendly and very helpful . Room was beautiful and had everything we needed . Would 100% recommend and would stay there again .
Stayed 1 night in Dec 2025

10/10 Excellent

Emmanuele

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay very nice hotel in a excellent location
Stayed 3 nights in Dec 2025