The Other House South Kensington

4.0 star property
4-star spa hotel near Kensington High Street, connected to a rail/subway station

Choose dates to view prices

Photo gallery for The Other House South Kensington

Exterior
Creator video
Indoor pool
Daily full breakfast (GBP 27 per person)
Greater Courtyard | Courtyard view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Gym

Explore the area

View in a map
15-17 Harrington Gardens, Kensington and Chelsea, London, England, SW7 4JJ
  • Place, Natural History Museum
    ‪9 min walk‬
  • Place, Kensington High Street
    ‪14 min walk‬
  • Place, Hyde Park
    ‪16 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪32 min drive‬

Room options

Club Junior (Twin)

8.0 out of 10
Very good
(4 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Club Eaves

8.0 out of 10
Very good
(5 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Club Original

9.6 out of 10
Exceptional
(14 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Club Atrium

8.6 out of 10
Excellent
(7 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Greater Club Flats

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

The Mezz

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

The Turret

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

The Club Apartments

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

The Greater Mezz

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

King Bedroom

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Greater Courtyard

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Club Courtyard

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

King Accessible

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

2 Bedroom Vault

7.0 out of 10
Good
(2 reviews)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

3 Bedroom Vault

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

Club Junior (Twin)

  • Sleeps 2

Club Eaves

  • Sleeps 2

Club Original

  • Sleeps 2

The Mezz

  • Sleeps 2

Greater Club Flat

  • Sleeps 2

Club Atrium

  • Sleeps 2

The Club Apartments

  • Sleeps 2

The Greater Mezz

  • Sleeps 2

The Turret Room

  • Sleeps 2

King Room-Accessible

  • Sleeps 2

Club Courtyard

  • Sleeps 2

Greater Courtyard

  • Sleeps 2

King Bedroom

  • Sleeps 2

2 Bedroom Vault

  • Sleeps 4

3 Bedroom Vault

  • Sleeps 6

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About the neighborhood

London

Heart of London.Within a 15-minute walk of this London City Centre hotel, you'll find Kensington High Street and Natural History Museum. Hyde Park and Royal Albert Hall are also within 2 miles (3 km).

What's nearby

  • Natural History Museum - 9 min walk - 0.5 miles
  • Imperial College London - 9 min walk - 0.5 miles
  • Kensington High Street - 14 min walk - 0.8 miles
  • Royal Albert Hall - 15 min walk - 0.8 miles
  • Hyde Park - 16 min walk - 0.9 miles

Getting around

  • Gloucester Road Underground Station - 3 min walk
  • West Brompton Station - 15 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • Club Lounge
  • ‪Fait Maison - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Wingstop Gloucester Road - ‬3 min walk
  • ‪Caffè Nero - ‬1 min walk

About this property

The Other House South Kensington

4-star spa hotel near Kensington High Street, connected to a rail/subway station
The Other House South Kensington offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. A 24-hour fitness center, spa services, and a library are also featured at The Other House South Kensington.

This 4-star London hotel is smoke free.

  • 237 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Library
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Other House South Kensington offers 237 accommodations with espresso makers and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 48-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

The Other Space has 1 treatment room. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 27 for adults and GBP 27 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Handrails in stairways (43 inches high)
  • Hardwood flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

Room amenities

Entertainment

  • 48-inch smart TV with digital channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's The Other House mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM

Access methods

Staffed front desk, smart lock

Pets

  • Pets: GBP 52.50 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 27 for adults and GBP 27 for children
  • Pet fee: GBP 52.50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and sofa beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds and sofa beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Other House
The Other House Kensington
The Other House South Kensington Hotel
The Other House South Kensington London
The Other House South Kensington Hotel London

Frequently asked questions

How close is The Other House South Kensington to the airport?

The Other House South Kensington is 11.5 mi (60-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does The Other House South Kensington have an airport shuttle?

Airport shuttle services are not available at The Other House South Kensington.

Does The Other House South Kensington offer free breakfast?

Free breakfast isn’t provided at The Other House South Kensington, but full breakfast is offered for a fee of GBP 27 for adults and GBP 27 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at The Other House South Kensington?

No, there is no casino at this hotel.

What time is check-in at The Other House South Kensington?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. A fee applies for early check-in.

Is there free parking at The Other House South Kensington?

Free parking is not available at this hotel.

Does The Other House South Kensington have a pool?

The Other House South Kensington features an indoor pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does The Other House South Kensington have a restaurant?

The Other House South Kensington is home to The Other Kitchen, which features brunch.

Does The Other House South Kensington have a spa?

Pamper yourself with a day at The Other Space, where you can enjoy massages, Ayurvedic treatments, and facials.

How close is The Other House South Kensington to downtown London?

The Other House South Kensington is 2.6 mi away from London.

The Other House South Kensington Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 197 out of 263 reviews
Rating 8 - Good. 46 out of 263 reviews
Rating 6 - Okay. 11 out of 263 reviews
Rating 4 - Poor. 6 out of 263 reviews
Rating 2 - Terrible. 3 out of 263 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service. Friendly staff went above and beyond, even assisting me to send a package back to Australia.
Stayed 4 nights in Jul 2025

4/10 Poor

Lydia Brett

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The rooms were so dark (dark brown walls) and the lighting was “imbalanced” (my partner is an electrical contractor and he noticed it as well) that you could barely see yourself in a mirror. I know it sounds fussy, but we are very casual people and this was notable. One positive is that the breakfast was fantastic. And the staff, both housekeeping and front desk were really terrific. But there was really nothing anyone can do about the interior of the rooms so we did not mention it.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

iqbal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really well planned, great quality linen & well organised kitchenette
Stayed 6 nights in Jul 2025

4/10 Poor

Flora

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Jazmyne

Stayed 3 nights in Jul 2025

10/10 Excellent

Andre

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was wonderful. It was right in center of Kensington. Very close to the underground, cafes, restaurants, Hyde park, museums. The staff were extremely nice. Rooms were great.
Stayed 8 nights in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Randi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the friendly staff and spa
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel; Terrific service

A terrific place to stay in South Kensington. It is only a block or so away from the Glouster Road tube stop and. 45-minute direct tube line to Heathrow Airport.. This place exudes quality and has terrific customer service. For example, in the middle of the night, I woke up because my room was too warm. It was a hot day in London and the air conditioning was not working properly in my room. I went to the front desk. The young man on duty that quickly came up to my room, saw that it wasn’t working, and moved me to another room on the same floor. The next morning, I went down to front desk and told them I didn’t need the other room because the air conditioning in my room was now working. The woman at the front apologized and asked if there was anything she could. Without hesitation, she offered to comp me a breakfast the next morning. This is an example of great customer service. The rooms here are beautiful and well-equipped, the pool is lovely, but the terrific customer service convinced me that whenever I am in London again, I will look to stay here.
Stayed 2 nights in Jun 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Lawrence

Stayed 5 nights in Jul 2025

4/10 Poor

Hema

Stayed 5 nights in Jul 2025

6/10 Okay

Rachael

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Allan

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Other House South Kensington

We had a great stay. Front desk and concierge experience could be better for a nice hotel. Rooms and amenities were great.
Stayed 3 nights in Jul 2025

4/10 Poor

Noel

Dirty, bad service
Stayed 4 nights in Jul 2025

10/10 Excellent

Hadley

Traveled with family
Liked: Cleanliness, amenities
Absolutely love!!!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Iris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel just a few minutes on foot from the tube. The rooms are small but well laid out. The pool and sauna/steam room were excellent, and the hotel bar was a lot of fun. Highly recommend!
Stayed 3 nights in May 2025

10/10 Excellent

Paul

Traveled with group
Clean facilities and friendly staff
Stayed 6 nights in Jun 2025

10/10 Excellent

eros

Business traveler
Stayed 4 nights in Jul 2025

10/10 Excellent

Lucy

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025