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The Rubens at the Palace

5.0 star property
5-star luxury hotel near Buckingham Palace

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Photo gallery for The Rubens at the Palace

Front of property
Junior Suite | Premium bedding, in-room safe, individually decorated
Daily English breakfast (GBP 45 per person)
Lobby
Designer toiletries, hair dryer, bathrobes, towels

Reviews

9.2

Wonderful

Popular amenities

  • Pet friendly
    Pet friendlyPet friendly
  • Bar
    BarBar
  • Air conditioning
    Air conditioningAir conditioning
  • Breakfast available
    Breakfast availableBreakfast available
  • Housekeeping
    HousekeepingHousekeeping
  • Room service
    Room serviceRoom service

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
39 Buckingham Palace Road, London, England, SW1W 0PS
  • Popular LocationBuckingham Palace6 min walk
  • Popular LocationBig Ben18 min walk
  • Popular LocationTrafalgar Square4 min drive
  • AirportLondon (LHR-Heathrow)45 min drive

Similar properties

Lobby lounge
The Clermont London, Victoria
Free WiFi
Restaurant
Air conditioning
Gym
4.7 out of 5, Exceptional, (1396)
The price is $365
per night
$438 total
includes taxes & fees
Aug 10 - Aug 11
The Clermont London, Victoria

About the neighborhood

London

City center retreat .Within a 10-minute walk of this London City Centre hotel, you'll find Buckingham Palace and Green Park. Hyde Park and Big Ben are also within 2 miles (3 km).

What's nearby

  • Buckingham Palace - 6 min walk
  • Victoria Station Travel Information Centre - 6 min walk
  • Hyde Park - 14 min walk
  • Big Ben - 18 min walk
  • Trafalgar Square - 4 min drive

Getting around

  • London Victoria Station - 4 min walk
  • Victoria Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Greenwood - ‬3 min walk
  • ‪Bag O'Nails - ‬2 min walk
  • ‪Pizza Pilgrims - ‬3 min walk
  • ‪Shake Shack - ‬3 min walk
  • ‪The Goring Dining Room - ‬4 min walk

About this property

The Rubens at the Palace

5-star luxury hotel near Buckingham Palace
There are 2 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Rubens at the Palace. Parking is available for a fee.

  • 161 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • Built in 1911
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
The Rubens at the Palace offers 161 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Afrikaans, Chinese (Mandarin), Danish, Dutch, English, Estonian, Filipino, French, German, Hindi, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 70 per night)

Food and drink

  • Daily English breakfast available for a fee: GBP 45 per person
  • 2 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 500 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 45 per person
  • Valet parking fee: GBP 70 per night
  • Pet fee: GBP 500 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

Frequently asked questions

How close is The Rubens at the Palace to the airport?

The Rubens at the Palace is 11 mi (52-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at The Rubens at the Palace?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at The Rubens at the Palace on Aug 27, 2024 start from $283.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Rubens at the Palace have an airport shuttle?

Airport shuttle services are not available at The Rubens at the Palace.

Does The Rubens at the Palace offer free breakfast?

Free breakfast isn’t provided at The Rubens at the Palace, but English breakfast is offered for a fee of GBP 45 per person.

Is there a casino at The Rubens at the Palace?

No, there is no casino at this hotel.

What time is check-in at The Rubens at the Palace?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Rubens at the Palace?

Free parking is not available at this hotel. Valet parking is available for GBP 70 per night.

Does The Rubens at the Palace have a pool?

The Rubens at the Palace does not have a pool.

Does The Rubens at the Palace have a restaurant?

There are 2 onsite restaurants, offering options like British cuisine, brunch, and light fare.

Does The Rubens at the Palace have a spa?

There are no spa services available at this hotel.

How close is The Rubens at the Palace to downtown London?

The Rubens at the Palace is 0.9 mi away from London.

The Rubens at the Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1002 reviews" "
Rating 8 - Good. 188 out of 1002 reviews" "
Rating 6 - Okay. 79 out of 1002 reviews" "
Rating 4 - Poor. 27 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant hotel
The staff was very friendly, professional and helpful. The location was perfect. Our only disappointment was that the room was very small.
Stayed 3 nights in Apr 2024

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We was very happy at this hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and reception are great
Stayed 5 nights in Apr 2024

6/10 Okay

Duane

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rubens is top notch. Friendly and helpful staff. Afternoon tea was a great experience. I was a little disappointed by the size of the room. Victoria station is a 4 min walk. Buckingham Palace is right across the street.
Stayed 3 nights in Apr 2024

8/10 Good

Caroline

Stayed 2 nights in Apr 2024

6/10 Okay

Paula

Stayed 2 nights in Apr 2024

6/10 Okay

stephanie

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Olivia the manager and the bell hops were nice. The others at the desk were useless. Our keycode didnt work 2 days in a row. We had to get new keys to get back in our room. the bathroom door hinge was loose and wouldnt close. I told them about it but they never came to fix it. Our phone charger cord went missing from the nightstand after a cleaning. Rooms were tiny. Outlets were positioned poorly so water kettle for instant coffee had to go on floor next to bathroom where you needed curling iron plugged in at same time when getting ready. Btw, it was broken and wouldnt turn on. Also stubbed toe on door stopper located in center of floor isle when accessing bed. Bed was a double when we ordered a queen. No mini fridge available. No room to keep suitcase open so had to remove suitcase from Closet every time i needed something. No drawers to put clothes away. Bathroom door just clears toilet so no more than 1 person in bathroom at a time. Bathroom door should open out of bathroom rather than in but the engineers who designed this place were not too smart. Wouldnt serve me takeout coffee from bar at arrival. Complimentary coffee in lobby only available starting at 7am so leaving earlier for day tours, you need to go to a cafe 1st. It should start at 6am.
Stayed 4 nights in Apr 2024

10/10 Excellent

Allyson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and wonderful staff took great care of us.
Stayed 1 night in Apr 2024

4/10 Poor

Sha-Barbara

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Michelle

Stayed 2 nights in Mar 2024

10/10 Excellent

Christina, scott depot

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service from all of the staff at the hotel. Truly exceptional!!! Also a fantastic location right in the heart of London and easy to get around town otherwise. Rooms are definitely smaller when compared to American rooms, but have a lot of ambiance and personality nonetheless. Would definitely recommend for your London stay!
Stayed 5 nights in Mar 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024

10/10 Excellent

Trevor, Kodiak

Stayed 4 nights in Mar 2024

6/10 Okay

Alan

Traveled with partner
Liked: Cleanliness, staff & service
The hotel is in a great location, across the street from Buckingham Palace and near Hyde Park and other attractions. However, the hotel is outdated and the rooms are very small and lack basic amenities such as refrigerators and ironing boards and irons. Also, the rooms follow are very classic theme which many people love but I prefer a more modern style.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and could not ask for a better location
Stayed 3 nights in Mar 2024

4/10 Poor

Carolina

Stayed 4 nights in Mar 2024

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Impeccable service
Stayed 4 nights in Mar 2024

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. They went above and beyond to make our trip enjoyable. The room was fantastic and we loved the location close to Buckingham Palace, Belgravia and the Tube.
Stayed 5 nights in Mar 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2024