City center retreat
Within a 15-minute walk of this London City Centre hotel, you'll find Hyde Park and Buckingham Palace. Big Ben and Trafalgar Square are also within 2 miles (3 km).
Dining options, 4 bars/lounges
This luxury hotel features 2 restaurants and 4 bars/lounges. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Express check-in, express check-out, and a computer station are also on offer.
Apr 11, 2022 by Malcolm Hendry, General Manager
Thank you for sharing your feedback with us, Mark. I am thrilled my team went above and beyond with their hospitality and kindness. We hope to welcome you back again to the Rubens at the Palace. Warm regards, Malcolm Hendry, General Manager.
Oct 19, 2019 by Paula
Dear Anonymous, Thank you for taking the time to leave us a 5 out of 5 review. I am delighted that you had such a wonderful stay with us here at The Rubens at The Palace. I hope we have the opportunity to welcome you back in the near future. Warm regards, Paula Orton Front Office Manager
Apr 29, 2019 by Paula
Dear Anonymous, Thank you for leaving us a 5 out of 5 review following your recent stay. I am delighted that you had a wonderful time with us and I hope to welcome you back to The Rubens soon. Warm regards Paula Orton Front Office Manager
Oct 25, 2018 by Malcolm
Dear Tom, Thank you so much for your fantastic rating, and feedback. I am delighted you enjoyed your visit. I hope that we will have the chance to welcome you back again very soon! Warm regards, Malcolm Hendry General Manager
Oct 19, 2022 by Malcolm Hendry, General Manager
Thank you for your review, I am truly sorry to read your feedback, and I will personally investigate each point with my team. Please do contact me on email@example.com if I can assist to you regarding your feedback or any invoice queries. My best regards, Malcolm Hendry, General Manager.
There are 2 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the luxury The Rubens at the Palace. Parking is available for a fee. This 5-star London hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Valet parking (surcharge)
The Rubens at the Palace offers 161 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy English breakfast daily from 7:00 AM to 11:00 AM.
The English Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.
The Curry Room - This restaurant serves dinner only. Reservations are required. Open select days.
The Leopard Bar - This Champagne bar serves light fare only. Open daily.
The New York Bar - This cocktail bar serves light fare only. Open daily.
Bbar & Restaurant - This bar serves brunch, lunch, dinner, and light fare. Open daily.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.