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4.8 out of 5

"If I were to visit London again, I would definitely stay at Hotel Indigo London - Kensington. The location was great--only 3 minutes from Earl's Court ... " More

By a verified traveler on Thu 04 Jul 2019

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Hotel Description

4-star eco-certified hotel near Hyde Park

City center stay

Your stay at this London City Centre hotel places you within 2 miles (3 km) of Hyde Park and Natural History Museum. Kensington High Street and Royal Albert Hall are also within 2 miles (3 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Business travelers can take advantage of the free WiFi in public areas. A coffee shop, a snack bar/deli, and express check-out are also on offer.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
$168* Per night/room Apr 7 - Apr 8

Suite, 1 Queen Bed (with Extra Bed)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Indigo London - Kensington, an IHG Hotel ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Indigo London - Kensington, an IHG Hotel

Everyone (2) Family (1)
4 out of 5
Great location.

Posted by on Nov 27, 2023

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5 out of 5
If I were to visit London again, I would definitely stay at Hotel Indigo London - Kensington. The location was great--only 3 minutes from Earl's Court station. It was easy to get around to various places from the Earl's Court station e.g. Wimbledon, King's Cross, Tower Hill stations. There were many restaurants and bakeries around the neighborhood. I felt very safe around there. The hotel was great. It was clean and modern. Highly recommended!

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 9, 2019 by Annalisa

Dear Plo, Many thanks for taking the time to write this amazing review! We are happy to read that our customer-tailored service was top-notch, and that location, facilities and amenities provided have completely satisfied you and you had a lovely stay with us. We are looking forward to having you again! Warm regards, Annalisa Guest Relations

5 out of 5

Home away from home

HI-K is my go to hotel in London. I love this hotel. The convenient location to Earl's Court tube and amenities like Boots. Waitrose, M&S, and a co-op all on the High Street is fantastic. I was also able to get my boot fixed down the road. There was an issue with the air con whilst I was there and after 4 sleepless nights I contacted the manager and was moved to a different room straightaway. The staff was excellent and I spent many nights sitting in the lobby just hanging out. The bed was a bit hard but everything else was fine. The ability to stock up the fridge with groceries was great and the refills were spot on The overnight staff was very friendly and Carlotta was a great person. I was so grateful that I brought in pastries to show my appreciation. Theo's is a wonderful restaurant and Nico always had a pot of tea ready for me each night. I was not able to book here this year but I will be back and visiting the restaurant.

Posted by , from MA on Jun 7, 2018

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Comment from Hotel Management

Jun 15, 2018 by Kenji Queva - Front Office Manager

Hello Ashley, Thank you for taking the time to share you valuable feedback and experience with us! Shame that we were unable to welcome you back this year but hope that we will see you again soon in the near future for another great stay! All the best, Kenji Queva - Front Office Manager

5 out of 5

Exceeded expectations!

Location: Very close to underground bus service (tube) allows reasonable cost to and from most locations within the city. Also seemed very safe.
The location was convenient for our week of sightseeing, the hotel was comfortable and staff outstanding. The breakfast was good, not great service, slow with coffee. The handy free phone was a great perk. I would not only stay here again, but also highly recommend this hotel to my family and friends.

Posted by , from B on Nov 14, 2016

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About the Hotel Indigo London - Kensington, an IHG Hotel

Location 34-44 Barkston Gardens, London, England SW5 0EW

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Hotel Indigo London - Kensington, an IHG Hotel also features tour/ticket assistance, concierge services, and laundry facilities. This 4-star London hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 6 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: West Brompton Station (0.8 km / 0.5 mi)
  • Metro station: Earl's Court Station (0.4 km / 0.2 mi)

Room Amenities

Hotel Indigo London - Kensington, an IHG Hotel offers 100 accommodations with iPod docking stations and free minibar items. Televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

  • Stocked minibar (free)
  • IPod dock
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy English breakfast daily from 7 AM to 11 AM.

Kensington Quarter - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: GBP 35 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Indigo London Kensington Earl's Ct
  • Indigo London Kensington Earl's Ct
  • Hotel Indigo London Kensington
  • Indigo London Kensington
  • Hotel Indigo London Kensington - Earl's Court England
  • Hotel Indigo London Kensington
  • Hotel Indigo London Kensington an IHG Hotel
  • Hotel Indigo London - Kensington, an IHG Hotel Hotel
  • Hotel Indigo London - Kensington, an IHG Hotel London
  • Hotel Indigo London - Kensington, an IHG Hotel Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Tourism Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.