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The Clermont London, Charing Cross

4-star property
The Strand, London, England 1-855-201-7819
4.6 out of 5
Wonderful!
See all 7 travelocity Reviews

"It was a beautiful hotel, in a great area. The staff was amazing " More

By a verified traveler on Fri 27 Sep 2019

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Hotel Description

4-star Victorian hotel near National Gallery

In entertainment district

At this London City Centre hotel, you'll be within a 5-minute walk of National Gallery and Trafalgar Square. London Transport Museum and Royal Opera House are also within half a mile (1 km).

Renovated in 2020

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 9 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Express check-in, a computer station, and dry cleaning are also on offer.

Free WiFi, comfy beds

Boasting comforts like memory foam beds and down comforters, the 239 guestrooms also offer free WiFi and Smart TVs with satellite channels. Other amenities include 24-hour room service, rainfall showerheads, and espresso makers.

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$260* Per night/room Oct 31 - Nov 1

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Clermont London, Charing Cross ratings based on 7 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Clermont London, Charing Cross

Everyone (2) Couples (1) Family (2)
5 out of 5
It was a beautiful hotel, in a great area. The staff was amazing

Posted by on Sep 27, 2019

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Comment from Hotel Management

Sep 27, 2019 by Lise

Dear Guest, Thank you for taking the time to leave a review regarding your recent stay with us. I am delighted that your experience was positive and I hope that we will have the pleasure to welcome you back for your next visit to London. Warm Regards, Lise, Reception Manager

2 out of 5
Poorly designed facility, restaurant food poor quality and morning breakfast same poor quality food every day.

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 25, 2019 by Amelie

We appreciate you taking your time to make us aware of your experience, your feedback is certainly highly valued. I am very sorry that we didn't met your expectations for your stay .

5 out of 5
Great location, front desk staff and lounge staff proficient, efficient and polite. Breakfast overall could use some review and update, i.e.,staffing, food availability, coffee tea service , seems to be below the general level of service of the hotel itself.

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 13, 2019 by Sandor

Dear Guest, Thank you for taking the time to feedback on your recent stay at the Amba Hotel Charing Cross. I’m delighted you enjoyed your experience with us. Your observation regarding for the breakfast has been passed to our FB manager Sandor Night Reception Manager

5 out of 5
This hotel is perfectly located near Trafalgar Square with easy access to public transit. The staff is friendly and cordial and the facilities are well maintained and very clean. We chose the 'executive' room option which gave access to a lounge that served a full range of breakfast choices, and drinks (including beer and wine) and snacks in the afternoon. This was fabulous - the staff was terrific and the food and wine excellent. Coming back at the end of a long day of site-seeing, it was great to pop in for a glass of wine. Our room, with mini fridge and Nespresso machine was spacious and very clean. I hope to get back soon!

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 4, 2019 by Sandor

Dear Guest, Thank you for staying with us at Amba Charing Cross. We were delighted to hear you enjoyed your stay. We hope your wish come through and we can great again in the hotel. Kind Regards, Sandor Night Manager

5 out of 5
Amba Charing Cross was an excellent choice. Close to all attractions and a good jumping off point for extended attractions in London. The staff were particularly helpful and friendly. There was not one staff person we encountered with a bad attitude. The rooms were clean and large (as compared to other European and UK hotels). We would definitely stay there again.

Posted by on Sep 10, 2018

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Comment from Hotel Management

Sep 11, 2018 by Amba Charing Cross Team

Fantastic, thank you very much for your kind words. We will share your message with the team and we hope we have an opportunity to look after you again very soon. Best regards, Amba Charing Cross Team

5 out of 5

In all aspects it would be hard to beat the Amba

Pros: Everything
Cons: Nothing to improve on
Location: Dozens of tourist attractions, restaurants and pubs with a mile.
I cannot say enough good things about the Amba. The hotel has undergone a fairly recent renovation so all of the facilities are top notch. As for the staff they are the friendliest and most helpful group I have ever had the pleasure of staying with. Always a smile and help no matter what sort of dumb question I asked. And you could not ask for a better location. Within a couple of miles of dozens of attractions such as the Tower of London, Big Ben and Buckingham Palace, and even more pubs and restaurants. Need to go further than you want to walk? The Charing Cross train station is in the same building, the Charing Cross Underground (the tube) is 20 steps away, and the local double decker bus stops in front of the hotel. Plus free WiFi, free snacks and drinks in the room mini fridge, and free champagne in the lobby every evening. What more could you want!

Posted by , from Lancaster PA on May 13, 2018

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Comment from Hotel Management

May 16, 2018 by Amba Hotel Charing Cross Team

Dear Mr Dave, Thank you very much for the kind words. We are very happy that you have liked your stay at our hotel. We hope you shall return in the nearest future for another beautiful Amba experience. Kindest regards, Amba Hotel Charing Cross Team

5 out of 5
Pros: friendly and well located
A very nice hotel well located with a friendly staff.

Posted by on Jan 29, 2018

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Comment from Hotel Management

Jan 29, 2018 by Amba Hotel Charing Cross Team

Dear guest, thank you for your review. We are happy to hear that you enjoyed your stay with us and we hope to see you again. Kindest regards

About the The Clermont London, Charing Cross

Location The Strand, London, England WC2N 5HX

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6878 square feet (639 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Clermont London, Charing Cross. A complete renovation of The Clermont London, Charing Cross was completed in October 2020. This 4-star London hotel is smoke free.

  • 239 guestrooms or units
  • 6 levels
  • 2 buildings
  • 6878 sq ft of conference space
  • 639 sq m of conference space
  • Built in 1865
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Charing Cross Station (0.1 km / 0.1 mi)
  • Metro station: Charing Cross Underground Station (0.1 km / 0.1 mi)

Room Amenities

The Clermont London, Charing Cross offers 239 accommodations with laptop-compatible safes and espresso makers. Memory foam beds feature down comforters. 45-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Memory foam beds
  • In-room dining (24 hours)
  • Smart television
  • Satellite channels
  • Espresso maker
  • Electric kettle
  • Down blanket
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

The Clermont Restaurant - This restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

The Clermont Bar - This bar serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Boat tours nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 50.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 18.50 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charing Cross Guoman
  • Charing Cross Guoman Hotel
  • Charing Cross Guoman Hotel London
  • Charing Cross Guoman London
  • Charing Cross Hotel Guoman
  • Guoman Charing Cross
  • Guoman Charing Cross Hotel
  • Guoman Hotel Charing Cross
  • Hotel Guoman Charing Cross
  • Amba Hotel Charing Cross London
  • Amba Hotel Charing Cross
  • Amba Charing Cross London
  • Amba Charing Cross
  • Charing Cross Hotel London
  • Charing Cross London
  • Thistle Charing Cross Hotel
  • Amba Hotel Charing Cross London, England
  • Amba Hotel Charing Cross
  • The Clermont London, Charing Cross Hotel
  • The Clermont London, Charing Cross London
  • The Clermont London, Charing Cross Hotel London

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.