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4.9 out of 5

"The staff was very nice. The breakfast was excellent, and the breakfast staff there couldn't have been more accommodating. The rooms were clean and we ... " More

By a verified traveler on Sat 22 Dec 2018

Hotel Description

4-star boutique guest house near Apollo Victoria Theatre

In shopping district

Within a 15-minute walk of this London City Centre guesthouse, you'll find Apollo Victoria Theatre and Victoria Palace Theatre. Westminster Cathedral and Royal Hospital Chelsea are also within 2 miles (3 km).

Free breakfast

A restaurant and a bar/lounge are featured at this guesthouse. Business travelers can take advantage of the free WiFi in public areas. Free continental breakfast is served.

Free WiFi, flat-screen TVs

The 19 individually decorated guestrooms offer free WiFi and room service. Other amenities include Egyptian cotton sheets, Netflix, and flat-screen TVs with digital channels.

Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$237* Per night/room Oct 10 - Oct 11

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Twin Room, 2 Twin Beds (or 1 king bed on request)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Triple Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Twin Room, 2 Twin Beds, Ensuite (or 1 king bed on request)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

The Windermere Hotel, London ratings based on 7 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Windermere Hotel, London

Everyone (7)
4 out of 5
The staff was very nice. The breakfast was excellent, and the breakfast staff there couldn't have been more accommodating. The rooms were clean and well kept. On the downside,the bathroom in our room was very, very small, making it difficult to exit the shower. In addition, the only light in the bathroom was a pull-cord (no light switch). Overall, the Windermere is centrally located near Victoria Station, in a nice part of London. I would recommend it to other travelers.

Posted by , from Park Forest, IL on Dec 22, 2018

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Comment from Hotel Management

Dec 23, 2018 by Emily Hambi, Co-Owner

Dear Sandra, Thank you for taking the time to post a review of your recent stay. We are very pleased to have welcomed you. Thank you for your feedback regarding your dislike of a pull cord as a light switch. We hope to welcome you again for another enjoyable stay.

5 out of 5
We enjoyed our stay at The Windermere Hotel and would recommend it to anyone. The location was excellent- very close to Victoria Station and lots of restaurants and shops. The staff was helpful and friendly. Overall, it was a wonderful experience. Thank you!

Posted by , from Wisconsin on Jun 11, 2018

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Comment from Hotel Management

Jun 12, 2018 by Emily Hambi, Co-Owner

Thank you for choosing to stay at The Windermere, London. We hope to welcome you again soon!

5 out of 5

Quaint and comfortable hotel.

Pros: I especially appreciate friendliness of staff.
I would definetly stay at the Windemere again. We were made to feel very welcome. The staff was friendly and efficient. The room was small, but clean and comfortable. The management went above and beyond to accomodate me on a scheduling issue that I had; their solution ensured our full satisfaction with the hotel. The breakfast included with the cost of room was delicous with a choice between full english or salmon and scrambled eggs with a selection of continental choices. We had dinner one evening in the restaurant and it was delicous and reasonably priced. The Windemere is walking distance to Victoria station making it a convenient location for our daily excursions.

Posted by , from Michigan on May 11, 2018

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Comment from Hotel Management

May 13, 2018 by Emily Hambi, Co-Owner, The Windermere

Thank you for choosing to stay at The Windermere. It was a pleasure welcoming you to London, and I am very pleased that we were able to help you. Thank you for sharing your kind comments with us. We hope to welcome you again.

5 out of 5

3 Stays at the Windermere this summer... all good!

Pros: Staff, clean, comfortable
Cons: none...keep your high standard!
Location: Close to everything you need... transport, shopping, sites and dining
Our travel plans brought us to London three times over the summer/fall this year and each time we stayed at the Windermere. The staff was helpful and accommodating from the moment we arrived until we left. The rooms were clean, equipped as advertised and very comfortable. Each stay was in a different room with each uniquely furnished in good taste. The breakfast was varied with options for all tastes. And we walked everywhere from Buckingham Palace to Westminster to the train/underground. Lots of options for dinner in the immediate neighborhood and a safe walk home. We enjoyed our stay each of the 3 times.

Posted by , from Burlington, VT on Sep 27, 2017

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Comment from Hotel Management

Sep 28, 2017 by Emily Hambi, Co-Owner, The Windermere

Thank you for choosing to return to us. We are very pleased that you chose us as "your home away from home". It was a pleasure meeting you, and we are grateful for this wonderful review. We hope to welcome you again the next time you are in London.

5 out of 5

Wonderful hotel

Pros: Staff, breakfast, room comfort.
Cons: Nothing.
The Windermere is a charming hotel in Victoria. It is convenient to bus and train for transportation. The rooms are comfortable, clean and have everything you need. The bathrooms are small but adequate for normal size people. I would stay here again. We felt safe and the staff was wonderful. Breakfast is over the top, good selection and excellent quality.

Posted by on Aug 24, 2017

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Comment from Hotel Management

Sep 28, 2017 by Emily Hambi, Co-Owner, The Windermere

Thank you so much for your wonderful review. We look forward to welcoming you again!

5 out of 5

Absolutely delightful

From the moment I checked into the hotel I was extremely happy with everything. The staff is very friendly and helpful, going as far as to offer to open the kitchen early one morning when I had to leave before the standard breakfast hours. The room was clean and comfortable, and the breakfasts in the morning were excellent. The hotel is also very conveniently located, within easy walking distance to many of the sights as well as Victoria Coach Station. I plan to continue booking the Windermere on future visits to London!

Posted by , from Chicago on Jun 22, 2017

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Comment from Hotel Management

Jun 27, 2017 by Emily Hambi, Co-Owner, The Windermere

Dear Chris Thank you so much for sharing your kind feedback and photos. We are all thrilled to read your positive comments, and look forward to welcoming you again in the future. See you soon!

5 out of 5

Good Central Location

Great location in beautiful Victoria. Close to major sightseeing locations such as Buckingham Palace, Hyde Park, and meeting points for all major bus tours. Hotel is beautiful, clean, and offers a fantastic English breakfast. Staff was very friendly and always available to answer questions and offer suggestions for touring London.

Posted by , from NC on Apr 15, 2017

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Comment from Hotel Management

Apr 20, 2017 by Emily Hambi, Co-Owner, The Windermere

Many thanks for your wonderful review. We hope to have the pleasure of welcoming you again!

About the The Windermere Hotel, London

Location 142-144 Warwick Way, London, England SW1V 4JE

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekends. Public spaces have free WiFi. A library, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Windermere Hotel, London. For a fee, parking is available. This 4-star London guesthouse is smoke free.

  • 19 guestrooms or units
  • 5 levels
  • Built in 1857
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: London (ZEP-Victoria Train Station) (1 km / 0.6 mi)
  • Metro station: Victoria Underground Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Windermere Hotel, London offers 19 air-conditioned accommodations with laptop-compatible safes and designer toiletries. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels and Netflix. Bathrooms include complimentary toiletries and hair dryers. This London guesthouse provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Netflix
  • Electric kettle
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Free tea bags/instant coffee

Food & Drink

Guests are served free continental breakfast on weekends from 8:00 AM to 11:00 AM.

The Pimlico Grid - This brasserie specializes in regional cuisine and serves breakfast, brunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Windermere Hotel, London

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Parking height restrictions apply
  • Debit cards
  • Online Penalty Collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: GBP 30.00 per day
  • Nearby parking fee: GBP 30.00 per day(180 ft away; open 24 hours)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Windermere Hotel London
  • Windermere London
  • The Windermere Hotel
  • The Windermere Hotel, London London
  • The Windermere Hotel, London Guesthouse
  • The Windermere Hotel, London Guesthouse London

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets and service animals are not allowed on site.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.