See all properties

Royal Lancaster London

5.0 star property
Family-friendly 5-star hotel near London Eye

Choose dates to view prices

Photo gallery for Royal Lancaster London

Front of property - evening/night
Creator video
Bar (on property)
Interior
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Gym

Explore the area

Map
Lancaster Terrace, London, England, W2 2TY
  • Hyde Park
    ‪2 min walk‬
  • Marble Arch
    ‪16 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 Bedroom

9.6 out of 10
Exceptional
(19 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

1 bedroom, premium bedding, minibar, in-room safe

Executive Room

8.8 out of 10
Excellent
(10 reviews)
  • 333 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Corner

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Corner

9.2 out of 10
Wonderful
(10 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | 1 bedroom, premium bedding, minibar, in-room safe

Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Spires Suite

Spires Suite | 1 bedroom, premium bedding, minibar, in-room safe

Spires Suite

  • 505 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Park Suite | Interior

Park Suite

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Triple

1 bedroom, premium bedding, minibar, in-room safe

Classic Triple

10.0 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

9.4 out of 10
Exceptional
(40 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Family Suite

Studio Family Suite | 1 bedroom, premium bedding, minibar, in-room safe

Studio Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
1 bedroom, individually furnished, free cribs/infant beds

The Gilbert Hotel South Kensington, Sonder by Marriott Bonvoy

London City Centre
  • Breakfast included
  • Free WiFi
  • 24/7 front desk
  • Extra beds/cribs
3.9 out of 5, Good, 145 reviews
$139 nightly
The price is $167
Jul 27 - Jul 28
Total includes taxes and fees
The Gilbert Hotel South Kensington, Sonder by Marriott Bonvoy

About the neighborhood

London

City center stay.At this London City Centre hotel, you'll be well placed to visit Hyde Park and Kensington Gardens, both within a 5-minute walk. Marble Arch and Kensington High Street are also within 2 miles (3 km).

What's nearby

  • Hyde Park - 2 min walk - 0.1 miles
  • Marble Arch - 16 min walk - 0.9 miles
  • Royal Albert Hall - 17 min walk - 0.9 miles
  • Kensington High Street - 18 min walk - 1.0 mile
  • Oxford Street - 4 min drive - 1.2 miles

Getting around

  • Lancaster Gate Underground Station - 2 min walk
  • London Paddington Station - 6 min walk
  • Heathrow Airport (LHR) - 47 min drive

Restaurants

  • ‪The Pride of Paddington - ‬5 min walk
  • ‪The Bear (Craft Beer Co.) - ‬4 min walk
  • ‪Nipa - ‬2 min walk
  • ‪Italian Gardens Café - ‬3 min walk
  • ‪The Victoria, Paddington - ‬4 min walk

About this property

Royal Lancaster London

Family-friendly 5-star hotel near London Eye
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center, 19 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Royal Lancaster London. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star London hotel is smoke free.

  • 1 building
  • 411 guestrooms or units
  • 18 levels
  • 2 dining venues
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Royal Lancaster London offers 411 accommodations with minibars and safes. Beds feature premium bedding. 55-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

Arabic, Chinese (Cantonese), Czech, Danish, Dutch, English, Filipino, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Spanish, Thai, Turkish, Vietnamese

Similar properties

Property entrance

Royal Garden Hotel

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,792 reviews
$287 nightly
The price is $344
Jul 27 - Jul 28
Total includes taxes and fees
Royal Garden Hotel

Property amenities

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (GBP 55 per day)

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 35 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Archery
  • Bicycle rentals
  • Bicycle tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 75.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 35 per person
  • Airport shuttle fee: GBP 110.00 per person (one-way)
  • Self parking fee: GBP 55.00 per day
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 75.0 per day
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Carte Blanche, Eurocard, Barclaycard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

This hotel will charge the guest's credit card for the first night's stay 24 hours before arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Lancaster Hotel London
Royal Lancaster Hotel London
London Lancaster
Lancaster London England
Lancaster London Hotel London
Royal Lancaster London
Lancaster London Hotel
Royal Lancaster Hotel
Royal Lancaster London Hotel
Royal Lancaster
Lancaster London
Royal Lancaster London Hotel
Royal Lancaster London London
Royal Lancaster London Hotel London

Frequently asked questions

How close is Royal Lancaster London to the airport?

Royal Lancaster London is 11.2 mi (25-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at Royal Lancaster London?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at Royal Lancaster London on Aug 5, 2025 start from $470.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Royal Lancaster London have an airport shuttle?

Royal Lancaster London offers an airport shuttle 24 hours a day, on request, for a charge of GBP 110.00 per person, one-way.

Does Royal Lancaster London offer free breakfast?

Free breakfast isn’t provided at Royal Lancaster London, but English breakfast is offered for a fee of GBP 35 per person. It's available every day from 7 AM to 11 AM.

Is there a casino at Royal Lancaster London?

No, there is no casino at this hotel.

What time is check-in at Royal Lancaster London?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Royal Lancaster London?

Free parking is not available at this hotel. Self parking is available for GBP 55.00 per day.

Does Royal Lancaster London have a pool?

Royal Lancaster London does not have a pool.

Does Royal Lancaster London have a restaurant?

Royal Lancaster London is home to Island Grill, which features local cuisine.

Does Royal Lancaster London have a spa?

This hotel doesn't have a spa, but it does offer body scrubs, body treatments, and body wraps.

How close is Royal Lancaster London to downtown London?

Royal Lancaster London is 2.1 mi away from London.

Royal Lancaster London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 798 out of 1021 reviews
Rating 8 - Good. 166 out of 1021 reviews
Rating 6 - Okay. 29 out of 1021 reviews
Rating 4 - Poor. 18 out of 1021 reviews
Rating 2 - Terrible. 10 out of 1021 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Harold T, Harvest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Lancaster is the best place we have stayed in London. The service is outstanding.
Stayed 1 night in May 2025

10/10 Excellent

Ghulam Reza

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and clean, bright room
Stayed 2 nights in Apr 2025

10/10 Excellent

Lawrencia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Stayed 1 night in Mar 2025

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

William

Stayed 2 nights in Mar 2025

10/10 Excellent

Nickodemus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mathew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a great area for walking around Hyde park or shopping along Oxford street. Lancaster gate tube station underneath was a real plus too. The prompt room service and tasty food that came with it was also a selling point. Only shortfall we found was the limited options for food choices at breakfast as two individuals with specific dietary requirements. Also cost for breakfast is a little exoensive so food out nearby is probably cheaper; we did this on two days over our stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ron

Stayed 1 night in Mar 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Pleasent staff. Comfortable rooms.
Stayed 2 nights in Mar 2025

6/10 Okay

Nikol, Houston

Stayed 2 nights in Mar 2025

10/10 Excellent

Peri

Stayed 2 nights in Mar 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Stayed 1 night in Mar 2025

10/10 Excellent

Trevenon

Stayed 1 night in Mar 2025

8/10 Good

Terence

Stayed 1 night in Mar 2025

10/10 Excellent

Sydney

Stayed 2 nights in Mar 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel review

Service: I cannot fault the service. All employees were extremely respectful, polite and happy to help. Front of house when checking in were extremely lovely to deal with. They upgraded our rooms and provided adjoining rooms. Rooms: rooms were modern, clean and had the essentials for a trip to London. They were on the smaller side however this isn’t a make or break given the coziness. The bedsheets and bed were 10/10. The comfiest bed and the softest sheets I have experienced in a hotel. The bathrooms were so fluffy and soft, a pleasure to put on. The shower was stand alone which was nice. Location: I was only in the hotel for 1 night due to a family member being admitted to st Mary’s hospital on our trip. I personally wouldn’t find the location great but for a 5 star, exceptional attentive service, super clean, modern and comfy hotel I could overlook location. I would recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Decade of Unforgettable Memories - Thank you

Ten years ago, I visited Royal Lancaster London (then Lancaster London) with my girlfriend—now my wife. It was my first time in London, and I was filled with excitement. Arriving early in the morning, we simply asked to store our luggage, but the incredibly kind staff surprised us with an early check-in. This thoughtful gesture allowed me to freshen up before starting my London adventure. That visit was even more special as I had planned to propose. I shared my plans with the hotel, and they went above and beyond, decorating our room for the occasion. Their hospitality left a lasting impression. A decade later, now living in London for years, we returned to celebrate our proposal anniversary—with our 3-year-old son and another baby on the way. Once again, Royal Lancaster exceeded expectations. They not only decorated our room beautifully but also arranged for us to have the same breathtaking view as 10 years ago. They even provided extra cushions for my wife’s comfort and special amenities for our little one. The most touching part? A surprise experience that made our stay truly unforgettable—something I’ll keep secret so future guests can enjoy their own magical moments. A heartfelt thank you to the exceptional staff for their kindness and professionalism. Royal Lancaster London isn’t just a hotel—it’s a place where memories are made. We will definitely return again!
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing 5 star experience all around!

Amazing 5 star experience all around! Check is early and everyone very helpful. Room was comfortable and spacious with a gorgeous view. Service was top notch. Traveled with my 3 year old son and everyone was helpful and friendly. I highly recommend staying here.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whilst a triple was booked the room wa snot prepared for it, we called and asked for it to be made whilst at dinner, arrived back and had to call a second time for it be made up, not ideal and certainly not what I’d expected for the cost and reputation of the hotel.
Stayed 1 night in Mar 2025