City center retreat
Your stay at this London City Centre hotel places you within 2 miles (3 km) of Kensington High Street and Natural History Museum. Kensington Gardens and Victoria and Albert Museum are also within 2 miles (3 km).
Free WiFi in public areas, express check-out, and dry cleaning are available at this hotel. Luggage storage, laundry facilities, and concierge services are also on offer.
Free Internet, flat-screen TVs
The 56 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with digital channels, and room service. Coffee/tea makers, hair dryers, and laptop-compatible safes are also available.
Nov 15, 2019 by Edouard
Dear Thomas, Thank you for taking time to share your review with us. We are glad and delighted to read the fact that you've enjoyed staying in our Hotel while you were in London. It's true that our location is absolutely amazing and I am convinced that it definitely helped you to make the most of it. We do hope to have the opportunity to welcoming you back soon. Kind regards from London
Aug 28, 2019 by Reception team
Dear guest, Dear Guest, Thank you for your feedback about our hotel.I apologize if some member of my staff have not provided you with a proper customer service. Once again I apologize and thank you for your feedback. Kind regards Front Office Team
Due to COVID-19, this property’s food and beverage options may be limited.
Best Western The Boltons offers its guests tour/ticket assistance, multilingual staff, and concierge services. Public spaces have free WiFi. The business-friendly Best Western The Boltons also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. This 4-star London hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Best Western The Boltons offers 56 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.
For a fee, guests can enjoy to-go breakfast daily from 7 AM to 10 AM.
Room service is available.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the security deposit at time of check-in.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.