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"We really enjoyed the location and availability of restaurants and the underground. Our first room was incredibly “cozy “, but after our first night w ... " More

By a verified traveler on Wed 30 Oct 2019

Hotel Description

4-star hotel near Kensington High Street

City center retreat

Your stay at this London City Centre hotel places you within 2 miles (3 km) of Kensington High Street and Natural History Museum. Kensington Gardens and Victoria and Albert Museum are also within 2 miles (3 km).

Round-the-clock service

Free WiFi in public areas, express check-out, and dry cleaning are available at this hotel. Luggage storage, laundry facilities, and concierge services are also on offer.

Free Internet, flat-screen TVs

The 56 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with digital channels, and room service. Coffee/tea makers, hair dryers, and laptop-compatible safes are also available.

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$80* Per night/room Aug 8 - Aug 9

Family Room, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Twin Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Best Western The Boltons ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western The Boltons

Everyone (1) Couples (1) Family (1)
4 out of 5
We really enjoyed the location and availability of restaurants and the underground. Our first room was incredibly “cozy “, but after our first night we were offered a larger room by the hotel staff, which was greatly appreciated and eagerly accepted.

Posted by , from San Diego CA on Oct 30, 2019

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Comment from Hotel Management

Nov 15, 2019 by Edouard

Dear Thomas, Thank you for taking time to share your review with us. We are glad and delighted to read the fact that you've enjoyed staying in our Hotel while you were in London. It's true that our location is absolutely amazing and I am convinced that it definitely helped you to make the most of it. We do hope to have the opportunity to welcoming you back soon. Kind regards from London

2 out of 5
Person at the front was rude. A/c not working, room too small. Ordered room service, order forgotten, food arrived completely cold, hotel ran out of bottled water, 2nd order was forgotten, then the employee told us they ran out of the second choice of food, so, only 1 other choice in the menu. Service was awful from check In to checkout. Very disappointed

Posted by on Jul 21, 2019

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Comment from Hotel Management

Aug 28, 2019 by Reception team

Dear guest, Dear Guest, Thank you for your feedback about our hotel.I apologize if some member of my staff have not provided you with a proper customer service. Once again I apologize and thank you for your feedback. Kind regards Front Office Team

5 out of 5
Rooms were very clean, great location, staff was very accommadating, held our bags both before and after checking in and out

Posted by on Aug 9, 2015

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western The Boltons offers its guests tour/ticket assistance, multilingual staff, and concierge services. Public spaces have free WiFi. The business-friendly Best Western The Boltons also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. This 4-star London hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Heathrow Airport (LHR) (21.9 km / 13.6 mi)
  • Train station: West Brompton Station (1.6 km / 1 mi)
  • Metro station: Earl's Court Station (0.4 km / 0.2 mi)

Room Amenities

Best Western The Boltons offers 56 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7 AM to 10 AM.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for the security deposit at time of check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 35 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Boltons
  • Best Western Boltons Hotel
  • Best Western Boltons Hotel London
  • Best Western Boltons London
  • Boltons Best Western
  • Boltons Hotel
  • Boltons Hotel Best Western
  • Best Western The Boltons Hotel London
  • BEST WESTERN The Boltons London, England
  • Best Western Boltons B&B London
  • Best Western Boltons B&B
  • Best Western The Boltons Hotel
  • Best Western The Boltons London
  • Best Western The Boltons Hotel London

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.