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DoubleTree by Hilton London Kensington

4-star property
100 Cromwell Road, London, England 1-855-201-7819
4.0 out of 5
Very good!
See all 3 travelocity Reviews

"It's central and easy to find - staff was very friendly and check out is a bit later which is nice when you are jet lagged! " More

By a verified traveler on Wed 22 Jun 2022

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Hotel Description

4-star beachfront hotel near Hyde Park

On the beach

Within a 15-minute walk of this London City Centre hotel, you'll find Natural History Museum and Royal Albert Hall. Hyde Park and Harrods are also within 2 miles (3 km).

Fun at the beach

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. You'll appreciate the sauna, beach bar, and laundry facilities.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$271* Per night/room Jul 25 - Jul 26

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

DoubleTree by Hilton London Kensington ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton London Kensington

Family (2)
5 out of 5
It's central and easy to find - staff was very friendly and check out is a bit later which is nice when you are jet lagged!

Posted by on Jun 22, 2022

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2 out of 5
Location was great. Continuing HVAC issue isn’t acceptable. The freestanding A/C units are good at cooling, but the noise is monstrous. The machine noise coupled with the propped open window, to properly vent the unit , and associated street noise was quite disruptive to sleep. Based on other reviews, it seems this HVAC issue has been ongoing for some time now. Staff was courteous and facility was very clean. Fitness center was quite small.

Posted by on May 8, 2022

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5 out of 5
Spacious room and bathroom by European standards, beds were comfortable and location was just superb for transportation and sightseeing. Really like the convenience for breakfast and lunch and grocery. Dinner options are just 5-10 min walk also. Front desk staff and housekeeping were very helpful and kind.

Posted by on Jul 15, 2019

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About the DoubleTree by Hilton London Kensington

Location 100 Cromwell Road, London, England SW7 4ER

Property Features

DoubleTree by Hilton London Kensington offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a beach bar. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly DoubleTree by Hilton London Kensington. Smoking is allowed in designated areas at this 4-star London hotel.

  • 163 guestrooms or units
  • 6 levels
  • Beach lounge chairs
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: West Brompton Station (1.6 km / 1 mi)
  • Metro station: Gloucester Road Underground Station (0.1 km / 0.1 mi)

Room Amenities

DoubleTree by Hilton London Kensington offers 163 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Umami - This restaurant specializes in Asian cuisine.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 35.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 17.95 per person (approximately)
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel London Kensington
  • Crowne Plaza London Kensington
  • London Kensington Crowne Plaza
  • Crowne Plaza Kensington Hotel London
  • Crowne Plaza London Kensington England
  • Crowne Plaza London Kensington Hotel
  • Crowne Plaza London Kensington
  • Crowne Plaza London Kensington an IHG Hotel
  • DoubleTree by Hilton London Kensington Hotel
  • DoubleTree by Hilton London Kensington London
  • DoubleTree by Hilton London Kensington Hotel London

You should know

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.