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The Chesterfield Mayfair

4-star property
35 Charles Street, London, England 1-855-201-7819

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4.5 out of 5
Excellent!
See all 11 Travelocity Reviews

"Very British! Breakfasts were great. Staff amazing. " More

By a verified traveler on Thu 24 Oct 2019

Points Of Interest

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Hotel Description

4-star eco-friendly hotel near Bond Street

In shopping district

Within a 10-minute walk of this London City Centre hotel, you'll find Bond Street and Royal Academy of Arts. Green Park and Hyde Park Corner are also within half a mile (1 km).

Award-winning

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a library, and a computer station are also offered.

Free Internet, flat-screen TVs

The 106 individually decorated guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. Flat-screen TVs come with digital channels, and other amenities include coffee/tea makers and free bottled water.

Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$219* Per night/room Aug 14 - Aug 15

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 1 Twin Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Chesterfield Mayfair ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Chesterfield Mayfair

Everyone (6) Family (1)
4 out of 5

Posted by on Dec 26, 2019

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Comment from Hotel Management

Jan 14, 2020 by Adam Lake

Dear Guest, Thank you for taking the time to share your feedback. I am pleased that you had a great stay with us at The Chesterfield Mayfair Hotel and I hope that we have the opportunity to welcome you back again soon. Kind regards, Adam Lake, General Manager

5 out of 5

Posted by on Oct 28, 2019

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5 out of 5
Very British! Breakfasts were great. Staff amazing.

Posted by on Oct 24, 2019

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5 out of 5
I loved everything about this hotel, but the gracious and friendly staff was the best. Each and every person we encountered went out of there way. I'm so happy we chose to stay at this property!

Posted by , from Austin, Texas on Aug 29, 2018

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Comment from Hotel Management

Sep 1, 2018 by AdamLake

Dear Guest, Thank you for your brilliant review of your stay at The Chesterfield Mayfair Hotel. Thank you for your compliments about the outstanding service offered by all my team. We really appreciate when our guests notice our dedication and I will be sure to pass on your kind words to everyone. We look forward to welcoming you back next time. Kind regards, Adam Lake General Manager

5 out of 5

Nice hotel near all things London.

VERY nice staff and dining. Rooms a bit small and beds a bit too firm if I am being picky. Would have liked an enclosed shower so water didn't get everywhere in the bathroom. Overall a good experience!

Posted by on Jun 27, 2018

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Comment from Hotel Management

Jul 5, 2018 by AdamLake

Dear Guest, Thank you for taking the time to write your fantastic review of your time at The Chesterfield Mayfair Hotel. I am pleased that you found the service as well as the whole dining experience to be fantastic as our service is something we take great pride in. However, I was sorry to learn that you had found your room to be small. I think you'll be pleased to know that we have six different categories of rooms here at The Chesterfield Mayfair, all coming in various sizes and layouts and therefore I'm sure we could find a suitable room for you should you consider returning to us in the future. We also have the option to make your bed firmer or softer depending on your preferences. We do hope we can welcome you back sometime in the near future. Kind regards, Adam Lake General Manager

2 out of 5

Kitchen issues.

Pros: Convenient and clean.
Cons: They need to re evaluate their employees. Below the standard.
Stayed with my wife 2 nights. Room too small for two people (2) people. First night dinner ok but they forgot to bring my wife’s salad. Second night dinner and breakfast very poor. I assume they were having kitchen issues as it took an hour to bring dinner out and at least 45 minutes to bring out scramble eggs. People were walking out. I would not stay there again.

Posted by on Jun 21, 2018

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Comment from Hotel Management

Jul 5, 2018 by AdamLake

Dear Guest, Thank you for taking the time to post a review of your recent stay at The Chesterfield Mayfair Hotel. However, I was sorry to learn that you had found your room to be small. I think you'll be pleased to know that we have six different categories of rooms here at The Chesterfield Mayfair, all coming in various sizes and layouts and therefore I'm sure we could find a suitable room for you should you consider returning to us in the future. I would also like to send my profuse apologies about the mishaps that occurred during your dining experience. We pride ourselves in delivering warm, thoughtful and highly personalized service – I hope you will return and experience this. Kind regards, Adam Lake General Manager

5 out of 5

Highly Recommend!

We arrived at the hotel late night on September 18,2017, one of the lady staff was super nice. Very pleasant, and gave us free breakfast the next morning. She recommended places to eat that night, the hotel is in the central location- short walking distance to Buckingham palace, HydePark, Covenant Garden, the Jubilee tube line, US Embassy and restaurants. The breakfast selection was absolutely delicious, fresh orange juice -the best! Highly recommend! Comfortable bed and pillows, slippers and robes were available. We can definitely stay here again.

Posted by , from New Jersey on Sep 22, 2017

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5 out of 5

Perfect hotel, location and staff!

Pros: Close restaurants
This was such a sweet boutique property and the location was perfect.

Posted by , from SC on Jun 11, 2012

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5 out of 5

One of London's Loveliest Boutique Hotels

Pros: Close restaurants, Free Internet, Quiet, extremely friendly professional staff
My husband and I stayed at the Chesterfield Mayfair during Christmas, 2011, and were extremely pleased with our experience. This hotel is stunningly beautiful. Even if you're not staying there, it is well worth it to make your way to the Chesterfield for an evening cocktail, as the bar and lounge area are exceedingly gorgeous and cozy. The location is excellent; we pretty much walked everywhere we went, and we went all over. We stayed in the Chesterfield Suite, which was so beautiful and comfortable we sometimes didn't want to leave. The staff went above and beyond to make our stay as pleasant as possible, happily attending to any request. They were extremely friendly, helpful, and welcoming. While not inexpensive, the Chesterfield made our stay worth it. We would definitely return in the future.

Posted by , from Palm Beach Shores, FL, USA on Feb 29, 2012

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3 out of 5

Cute but very cramped

The hotel was well located in a quiet neighborhood near Buckingham Palace , a very good Indian restaurant Tamarindo, and not too far from an entrance to the tube. The room was clean but very very small, (as a matter of fact it was much smaller that the cabin we had on a cruise we had recently finished!) one person had to stand in a corner while the other passed by the end of the bed. I would hate to have to spend much time in the room ! The window looked out onto the back side of another building, quite gloomy Maid service was slow, were out all day returned a 4:00 PM to get cleaned up for the evening to find our room had still not been attended. The restaurant service in the morning for breakfast was good. The front desk service was good, with exception of the day concierge who had to rank as the rudest I’ve ever encountered and any hotel in any country anywhere in the world! So if your need any help during his shift---you are on your own

Posted by on Jan 2, 2010

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About the The Chesterfield Mayfair

Location 35 Charles Street, London, England W1J 5EB

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A library, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly The Chesterfield Mayfair. Parking is available for a fee. This 4-star London hotel is smoke free.

  • 106 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Heathrow Airport (LHR) (26.2 km / 16.3 mi)
  • Train station: London Charing Cross Station (2.2 km / 1.3 mi)
  • Metro station: Green Park Underground Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Chesterfield Mayfair offers 106 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy English breakfast daily.

Onsite venue - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are allowed
  • UnionPay
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets allowed (no fees)
  • Debit cards
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: GBP 22.00 per person (approximately)
  • Self parking fee: GBP 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chesterfield Hotel Mayfair
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  • Mayfair Chesterfield
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  • Chesterfield Mayfair London
  • The Chesterfield Mayfair Hotel London
  • The Chesterfield Mayfair London, England
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  • The Chesterfield Mayfair London England
  • The Chesterfield Mayfair Hotel
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  • The Chesterfield Mayfair Hotel London

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • The Chesterfield Mayfair is listed in the 2016 Condé Nast Traveler Top 100 List.
  • Green Tourism Program
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.