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The Chesterfield Mayfair

4-star property
35 Charles Street, London, England 1-855-201-7819
4.6 out of 5
Exceptional!
See all 11 travelocity Reviews

"This is a quaint hotel. The bathrooms are brand new, but the rest of the hotel has an English feel that welcomes you. The elevators are very small, ... " More

By a verified traveler on Sat 31 Dec 2022

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Hotel Description

4-star eco-certified hotel near Green Park

London City Centre stay

Within a 10-minute walk of this London City Centre hotel, you'll find Green Park and Bond Street. Royal Academy of Arts and Hyde Park Corner are also within half a mile (1 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Self parking, a library, and a computer station are also offered.

Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$357* Per night/room Jun 11 - Jun 12

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 Twin Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Chesterfield Mayfair ratings based on 11 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Chesterfield Mayfair

Everyone (8) Couples (1) Family (2)
5 out of 5

Posted by on Jan 2, 2023

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Comment from Hotel Management

Apr 24, 2023 by Giada Panighini

Dear Paulette,Thank you very much for taking the time to rate us 5 out of 5.We appreciate the high rating you have given us and hope welcome you back to The Chesterfield Mayfair Hotel.Kind regards,Giada PanighiniFront Office Coordinator

5 out of 5
This is a quaint hotel. The bathrooms are brand new, but the rest of the hotel has an English feel that welcomes you. The elevators are very small, but we never had any problems using them. There is a wonderful bar and an excellent restaurant. The staff could not be nicer. We had a dedicated doorman who helped me in and out of taxis. We loved every minute of our stay and would highly recommend it.

Posted by on Dec 31, 2022

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Comment from Hotel Management

Dec 31, 2022 by Giada Panighini

Dear Paulette,Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair!We are delighted that you had a fantastic time with us and it was wonderful to read how much the team and the experience exceeded your expectations.It is our passion to care for our guests and it was our pleasure to have hosted you.We hope very much to welcome you back to The Chesterfield Mayfair in the near future!Kind RegardsGiada PanighiniFront Office Coordinator

5 out of 5
Beautiful hotel in a very nice neighborhood. Great location. Walkable to many sites. The rooms were very clean and the staff was wonderful and extremely friendly and helpful. I would highly recommend the Chesterfield Mayfair to anyone visiting London.

Posted by on Apr 20, 2022

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5 out of 5
Every staff member I encountered during my stay was professional, considerate, respectful and very helpful. The room I had was spacious, and the hotel was clean and updated. Would definitely stay again.

Posted by on Feb 23, 2022

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Comment from Hotel Management

Mar 20, 2022 by Adam Lake - General Manager

Dear Kristin, Thank you for taking the time to share your review following your recent stay at The Chesterfield Mayfair. I am delighted that you had a fantastic time with us and it was wonderful to read how much the team exceeded your expectations. It is our passion to care for our guests and it was our pleasure to have hosted you. Your lovely notes have made us all smile this morning! We hope very much to welcome you back to The Chesterfield Mayfair in the near future. Warm regards, Adam Lake General Manager

4 out of 5

Posted by on Dec 26, 2019

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Comment from Hotel Management

Jan 14, 2020 by Adam Lake

Dear Guest, Thank you for taking the time to share your feedback. I am pleased that you had a great stay with us at The Chesterfield Mayfair Hotel and I hope that we have the opportunity to welcome you back again soon. Kind regards, Adam Lake, General Manager

5 out of 5

Posted by on Oct 28, 2019

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5 out of 5
Very British! Breakfasts were great. Staff amazing.

Posted by on Oct 24, 2019

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5 out of 5
I loved everything about this hotel, but the gracious and friendly staff was the best. Each and every person we encountered went out of there way. I'm so happy we chose to stay at this property!

Posted by , from Austin, Texas on Aug 29, 2018

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Comment from Hotel Management

Sep 1, 2018 by AdamLake

Dear Guest, Thank you for your brilliant review of your stay at The Chesterfield Mayfair Hotel. Thank you for your compliments about the outstanding service offered by all my team. We really appreciate when our guests notice our dedication and I will be sure to pass on your kind words to everyone. We look forward to welcoming you back next time. Kind regards, Adam Lake General Manager

5 out of 5

Nice hotel near all things London.

VERY nice staff and dining. Rooms a bit small and beds a bit too firm if I am being picky. Would have liked an enclosed shower so water didn't get everywhere in the bathroom. Overall a good experience!

Posted by on Jun 27, 2018

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Comment from Hotel Management

Jul 5, 2018 by AdamLake

Dear Guest, Thank you for taking the time to write your fantastic review of your time at The Chesterfield Mayfair Hotel. I am pleased that you found the service as well as the whole dining experience to be fantastic as our service is something we take great pride in. However, I was sorry to learn that you had found your room to be small. I think you'll be pleased to know that we have six different categories of rooms here at The Chesterfield Mayfair, all coming in various sizes and layouts and therefore I'm sure we could find a suitable room for you should you consider returning to us in the future. We also have the option to make your bed firmer or softer depending on your preferences. We do hope we can welcome you back sometime in the near future. Kind regards, Adam Lake General Manager

2 out of 5

Kitchen issues.

Pros: Convenient and clean.
Cons: They need to re evaluate their employees. Below the standard.
Stayed with my wife 2 nights. Room too small for two people (2) people. First night dinner ok but they forgot to bring my wife’s salad. Second night dinner and breakfast very poor. I assume they were having kitchen issues as it took an hour to bring dinner out and at least 45 minutes to bring out scramble eggs. People were walking out. I would not stay there again.

Posted by on Jun 21, 2018

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Comment from Hotel Management

Jul 5, 2018 by AdamLake

Dear Guest, Thank you for taking the time to post a review of your recent stay at The Chesterfield Mayfair Hotel. However, I was sorry to learn that you had found your room to be small. I think you'll be pleased to know that we have six different categories of rooms here at The Chesterfield Mayfair, all coming in various sizes and layouts and therefore I'm sure we could find a suitable room for you should you consider returning to us in the future. I would also like to send my profuse apologies about the mishaps that occurred during your dining experience. We pride ourselves in delivering warm, thoughtful and highly personalized service – I hope you will return and experience this. Kind regards, Adam Lake General Manager

About the The Chesterfield Mayfair

Location 35 Charles Street, London, England W1J 5EB

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A library, tour/ticket assistance, and multilingual staff are also featured at the eco-certified The Chesterfield Mayfair. Parking is available for a fee. This 4-star London hotel is smoke free.

  • 106 guestrooms or units
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Tottenham Court Road Station (2 km / 1.3 mi)
  • Metro station: Green Park Underground Station (0.4 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Chesterfield Mayfair offers 106 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy English breakfast daily from 8:00 AM to 10:00 AM.

Onsite venue - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 30 per person
  • Covered self parking fee: GBP 65 per night
  • Valet parking fee: GBP 65 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chesterfield Hotel Mayfair
  • Chesterfield Mayfair
  • Chesterfield Mayfair Hotel
  • Hotel Chesterfield Mayfair
  • Mayfair Chesterfield
  • Mayfair Chesterfield Hotel
  • Chesterfield Mayfair London
  • The Chesterfield Mayfair Hotel London
  • The Chesterfield Mayfair London, England
  • Chesterfield Hotel
  • The Chesterfield Mayfair London England
  • The Chesterfield Mayfair Hotel
  • The Chesterfield Mayfair London
  • The Chesterfield Mayfair Hotel London

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Tourism Program
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.