6/10 Okay
Lucy
Business traveler
Oct 31, 2025
Although the person on check in was polite, a man was allowed to push infront of me - she had seen I was waiting whilst on the phone and then a guest stepped infront of me and she dealt with him first even though I had been stood there for five minutes which I thought was poor.
The room was fine, if a little tired and dated in areas, the shower was complicated to use and it was difficult to turn the temperature up. Bed was large and comfortable. Television service was intermittent and kept breaking up but the room nice and quiet due to being located off the main corridor.
The spa area was a huge disappointment. Two members of staff on the desk were too busy showing each other pictures of their phone to acknowledge me and left me stood there wondering what I was supposed to be doing. The spa area was a pig sty - discarded towels, cups and slippers all over the floor. It also said no children after 7:30pm so I deliberately went down at 8:15pm, and there were still children in there running around and splashing. It felt unclean so I did two lengths and left - not an enjoyable experience.
The food in Leo’s was fine though £30 is criminal for a burger and Coke Zero. The hotel looks good from the outside but the standards inside do not match unfortunately.
Lucy
Stayed 2 nights in Oct 2025


































