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"The location was great and you could have food delivered to the hotel. I don't like going to a 4 star hotel and have to pay to use the pool. The hotel ... " More

By a verified traveler on Mon 12 Aug 2019

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Hotel Description

4-star hotel perfect for exploring London

City center retreat

Within a 15-minute walk of this London City Centre hotel, you'll find Great Ormond Street Hospital and Russell Square. Financial District and King's College London are also within 2 miles (3 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, dry cleaning, and luggage storage are also offered.

Free WiFi, flat-screen TVs

The 429 guestrooms feature free WiFi, flat-screen TVs with satellite channels, and thoughtful touches like pillow menus and bathrobes. Room service, coffee/tea makers, and free newspapers are also available.

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$150* Per night/room Nov 7 - Nov 8

Room, 1 Double Bed with Sofa bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Club Room (CP)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Double Bed with Sofa bed, Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Crowne Plaza London - Kings Cross ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza London - Kings Cross

Everyone (5) Family (3)
4 out of 5
The location was great and you could have food delivered to the hotel. I don't like going to a 4 star hotel and have to pay to use the pool. The hotel needs more night life.

Posted by , from Brooklyn NY on Aug 12, 2019

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Comment from Hotel Management

Aug 14, 2019 by Vahid

Dear Stephen Thank you for staying with us, we appreciate your feedback. Kind regards Vahid Saadati Guest Services Manager

2 out of 5

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 12, 2019 by Vahid

Dear Guest I am disappointed to see your stay was not up to your expectations. I hope we can welcome you back. Kind regards Vahid Saadati Guest Services Manager

5 out of 5
It was really nice!!! Wish it was closer to kings cross it was a farther walk than I thought. My time there was short but nice

Posted by on Jun 4, 2019

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Comment from Hotel Management

Jun 4, 2019 by RobertoR

Dear Valued Guest, Thank you for your 5-star review! We really appreciate it. We look forward to your next visit. Warm regards Roberto R Guest Services Manager

4 out of 5
Clean and well maintained. Lots of staff in training. Got yelled at by one staff member for being in the club area where another staff member had asked us to wait until our room was ready. Then Travelocity did not communicate well about our second reservation. No breakfast included-- big frown!!

Posted by on May 29, 2019

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Comment from Hotel Management

May 29, 2019 by Vahid

Dear Guest Thank you for your feedback. I hope we can welcome you back. Kind regards Vahid Saadati Guest Services Manager

5 out of 5
Location was great, pool and spa area was awesome, room was great. Need to put clocks in the room somewhere and the cable was out for the first few days of my stay. Limited cable channels only 34 so don't expect to watch much TV:) Staff was great and connected restaurants and bars were awesome! I will definitely stay here again when and if I go back to the UK and definitely recommend it to anyone visiting.

Posted by , from Daytona Beach, FL, USA on Mar 17, 2019

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Comment from Hotel Management

Mar 17, 2019 by RobertoR

Dear Greg, thank you for leaving such an excellent review of our hotel. We appreciate your recommendation and look forward to your soon return visit. Warm regards Roberto R Guest Services Manager

3 out of 5
We had a mixed experience at this hotel. We were greeted by reception staff with "You are staying here 8 days? That'll be boring." Then room service and cleaning staff were very helpful and kind. I would only stay here again if no other place was available in my price range. It wasn't bad but not pleasant either.

Posted by on Jan 7, 2019

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4 out of 5
Great breakfast Clean rooms Helpful staff Location is OK

Posted by on Dec 2, 2018

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About the Crowne Plaza London - Kings Cross

Location 1 Kings Cross Road, London, England WC1X 9HX

Renovations + Closures

This property is closed from July 1 2021 to November 1 2021 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Crowne Plaza London - Kings Cross. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London hotel is smoke free.

  • 429 guestrooms or units
  • 8 levels
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Farringdon Station (1 km / 0.6 mi)
  • Metro station: Farringdon Underground Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza London - Kings Cross offers 429 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Bloom - Onsite restaurant.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and Eurocard; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: GBP 15.95 for adults and GBP 8 for children (approximately)
  • Self parking fee: GBP 20.00 per day
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Facilities fee: GBP 3.50 per person, per day and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Bloomsbury Hotel London-Kings Cross
  • Holiday Inn London-Kings Cross
  • Holiday Inn London-Kings Cross Bloomsbury
  • London-Kings Cross Bloomsbury
  • London-Kings Cross Bloomsbury Holiday Inn
  • London-Kings Cross Holiday Inn
  • Holiday Inn London-Kings Cross Bloomsbury Hotel
  • Holiday Inn Cross Bloomsbury Hotel
  • Holiday Inn Cross Bloomsbury
  • Crowne Plaza London Kings Cross Hotel
  • Crowne Plaza Kings Cross Hotel
  • Crowne Plaza London Kings Cross
  • Crowne Plaza Kings Cross
  • Crowne Plaza London Kings Cross
  • Crowne Plaza London - Kings Cross, an IHG Hotel Hotel
  • Crowne Plaza London - Kings Cross, an IHG Hotel London
  • Crowne Plaza London - Kings Cross, an IHG Hotel Hotel London
  • Crowne Plaza London Kings Cross
  • Crowne Plaza London - Kings Cross Hotel
  • Crowne Plaza London - Kings Cross London
  • Crowne Plaza London Kings Cross an IHG Hotel
  • Crowne Plaza London - Kings Cross Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.