Pan Pacific London

5.0 star property
5-star luxury hotel near Tower of London

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Photo gallery for Pan Pacific London

Indoor pool, sun loungers
2 bars/lounges
Fitness facility
City view
Ballroom

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View in a map
80 Houndsditch, London, England, EC3A 7AB
  • Place, Tower of London
    ‪11 min walk‬
  • Place, London Bridge
    ‪16 min walk‬
  • Place, Tower Bridge
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪42 min drive‬

Room options

Deluxe Room, City View

9.0 out of 10
Wonderful
(7 reviews)
  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 441 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(24 reviews)
  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, Mobility Accessible

  • 570 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room

10.0 out of 10
Exceptional
(3 reviews)
  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, City View

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms (Bishopsgate)

  • 1119 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds

Premier Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Bishopsgate)

  • 678 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Pan Pacific)

  • 1281 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, City View (Walbrook)

  • 614 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Devonshire)

  • 560 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive City View

  • Sleeps 2

Bishopsgate Suite

  • Sleeps 2

Executive

  • Sleeps 2

Pan Pacific Suite

  • Sleeps 4

Deluxe

  • Sleeps 2

Executive Accessible

  • Sleeps 2

Walbrook City View Suite

  • Sleeps 2

Deluxe Double Double

  • Sleeps 2

Premier

  • Sleeps 2

Devonshire Suite

  • Sleeps 2

Deluxe City View

  • Sleeps 2

Premier Double Double

  • Sleeps 4

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About the neighborhood

London

City center stay.Your stay at this London City Centre hotel places you within 2 miles (3 km) of Tower of London and Tower Bridge. St. Paul's Cathedral and London Bridge are also within 2 miles (3 km).

What's nearby

  • Tower of London - 11 min walk - 0.6 miles
  • London Bridge - 16 min walk - 0.9 miles
  • Tower Bridge - 17 min walk - 0.9 miles
  • St. Paul's Cathedral - 19 min walk - 1.0 mile
  • London Eye - 7 min drive - 2.2 miles

Getting around

  • Liverpool Street Station - 2 min walk
  • Liverpool Street Underground Station - 3 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪Hamilton Hall (Wetherspoon) - ‬3 min walk
  • ‪Sushisamba - ‬2 min walk
  • ‪Eastway Brasserie - ‬1 min walk
  • ‪Polo Bar - ‬2 min walk
  • ‪Andaz Lobby Lounge - ‬1 min walk

About this property

Pan Pacific London

5-star luxury hotel near Tower of London
Pan Pacific London offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A 24-hour fitness center, spa services, and multilingual staff are also featured at the luxury Pan Pacific London.

This 5-star London hotel is smoke free.

  • 1 building
  • 237 guestrooms or units
  • 19 levels
  • 2 bars or lounges
  • Built in 2021
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Pan Pacific London offers 237 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 55-inch LCD televisions come with premium digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Travel crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (GBP 85 per day)

Food and drink

  • Weekend English breakfast available 7:00 AM to 11:30 AM for a fee: GBP 44 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (46 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (47 inches high)
  • High-pile carpet in room
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch LCD TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 60.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 80.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 44.00 per person
  • Nearby parking fee: GBP 85 per day (3609 ft away)
  • Pet fee: GBP 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 80.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pan Pacific London Hotel
Pan Pacific London London
Pan Pacific London Hotel London

Frequently asked questions

How close is Pan Pacific London to the airport?

Pan Pacific London is 8 mi (28-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at Pan Pacific London?

As of Sep 29, 2025, prices found for a 1-night stay for 2 adults at Pan Pacific London on Oct 17, 2025 start from $441.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pan Pacific London have an airport shuttle?

Airport shuttle services are not available at Pan Pacific London.

Does Pan Pacific London offer free breakfast?

Free breakfast isn’t provided at Pan Pacific London, but English breakfast is offered for a fee of GBP 44.00 per person.

Is there a casino at Pan Pacific London?

No, there is no casino at this hotel.

What time is check-in at Pan Pacific London?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Pan Pacific London?

Free parking is not available at this hotel.

Does Pan Pacific London have a pool?

Pan Pacific London features an indoor pool.

Does Pan Pacific London have a restaurant?

Pan Pacific London is home to Straits Kitchen, which features Singaporean cuisine.

Does Pan Pacific London have a spa?

This hotel has a spa, which features facials, body scrubs, and mani/pedis.

How close is Pan Pacific London to downtown London?

Pan Pacific London is 2.1 mi away from London.

Pan Pacific London Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 928 out of 1023 reviews
Rating 8 - Good. 68 out of 1023 reviews
Rating 6 - Okay. 20 out of 1023 reviews
Rating 4 - Poor. 2 out of 1023 reviews
Rating 2 - Terrible. 5 out of 1023 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

ROLAND, Birdsboro

Liked: Amenities
It was by far one of the best hotels I have ever stayed in from the staff to the amenities excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing, elegant, great service

One of the nicest hotels I’ve ever stayed in
Stayed 3 nights in Jun 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and good food. Would definitely recommend
Stayed 3 nights in Jun 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Justin, Tulsa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel!
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front office team service is excellent.

Staff are professional and engaging especially the front office team and the bellman.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rommel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Erica, Palmdale

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pan Pacific is a fabulous hotel. Our Suite was amazing and every detail was taken care of.
Stayed 4 nights in May 2025

6/10 Okay

Ababio

Liked: Cleanliness, amenities, property conditions & facilities
Would have gave it 5 stars , but money did go missing during my stay. Someone who had access to my room definitely took it. It wasn’t a lot of money but that’s besides the point. I let the manager , concierge & security know. I left before the situation was rectified & I was told someone would contact be regarding the matter but no one did. It’s really unfortunate because I stayed there for 2 weeks and spent thousands. Other than that , no complaints. Very nice hotel and friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel in the heart of the city; steps from the underground which gets you everywhere quickly. The spa was top notch and the concierge very helpful with assisting us for tours etc. will stay again!
Stayed 4 nights in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great long weekend stay. Definitely well recommended
Stayed 2 nights in Jun 2025

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excellent location, services and accommodations. Highly recommend.
Stayed 4 nights in May 2025

10/10 Excellent

Jie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The concierges were very nice and accommodating. The maid service to our room was top notch!
Stayed 4 nights in May 2025

10/10 Excellent

Isabel Fresco

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and accommodating. Our flight arrived early and they understood that we were exhausted and let us check in early. They were always welcoming and friendly. Our room was always cleaned in a timely manner.
Stayed 6 nights in May 2025

6/10 Okay

Sundeep

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property but staff front desk staff and room service could do with better training.
Stayed 1 night in Apr 2025

10/10 Excellent

Zachary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed at a ton of really wonderful hotels and resorts. The Pan Pacific has taken the cake. Shortly before our arrival, they asked for our children’s ages. There were many touches and details that catered to our kids, who are often overlooked. I would list them, but I feel that would ruin it for future guests. Just know that every aspect of the hotel was wonderful.
Stayed 1 night in May 2025

10/10 Excellent

Fortune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay words cannot explain how amazing this place was to me and my fiance
Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As with every stay at Pan Pacific, the front and back room staff were phenomenal. We love seeing our friends when we visit. A special shout out to Alex who always makes a fuss over us and makes us feel at home.
Stayed 10 nights in May 2025

10/10 Excellent

Jessica

Stayed 1 night in May 2025

10/10 Excellent

Amira, Glenolden

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My second stay. I love this hotel. Tried the spa this time. Excellent. The staff are always very friendly and helpful. I love the location. Two blocks from the tube and a lot of restaurants options.
Stayed 3 nights in Mar 2025

10/10 Excellent

Minhwa

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice pool
Stayed 2 nights in May 2025

10/10 Excellent

Natig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Steven

Stayed 3 nights in May 2025

10/10 Excellent

Bob

Stayed 3 nights in May 2025