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The Park City Grand Plaza Kensington

4-star property
18-30 Lexham Gardens, London, England 1-855-201-7819

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4.4 out of 5
Excellent!
See all 7 Travelocity Reviews

"This property is located on a nice quiet street, five minutes walk to the underground. The bus is out on the main street, supermarket is around the co ... " More

By a verified traveler on Tue 13 Aug 2019

Points Of Interest

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Hotel Description

4-star hotel near Kensington High Street, connected to the convention center

Near the airport

Within a 15-minute walk of this London City Centre hotel, you'll find Kensington High Street and Kensington Gardens. Kensington Palace and Natural History Museum are also within 2 miles (3 km).

Business services

A 24-hour fitness center is featured at this hotel, along with free WiFi in public areas and a terrace. Business travelers can take advantage of the business center. A garden, luggage storage, and free newspapers are also on offer.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 76 guestrooms offer free WiFi and free wired Internet, as well as TVs with satellite channels. Other amenities include free bottled water, hair dryers, and laptop-compatible safes.

Family Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Plaza Executive Double

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Plaza Executive Triple

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Grand Deluxe Double

Bed Count 1 Full Bed Maximum Occupancy 2 Max

The Park City Grand Plaza Kensington ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Park City Grand Plaza Kensington

Everyone (5) Family (2)
1 out of 5
I never checked in. My reservation was a mistake that I tried immediately to correct with Travelocity. So far it has not been corrected. My credit card was charged for six nights that I never stayed. No refund had been issued yet.

Posted by on Jan 30, 2020

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5 out of 5
This property is located on a nice quiet street, five minutes walk to the underground. The bus is out on the main street, supermarket is around the corner. Your choice of many different restaurants.

Posted by on Aug 13, 2019

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5 out of 5
5 minute walk to tube station. Room was clean and tidy. Staff was accomodating. Bed was queen size in American terms, but advertised as a double... pleasant surprise.

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 31, 2019 by Alessandro - Front Office Manager

Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

5 out of 5
Lovely hotel on a lovely street. Only 2 or so blocks from the Earls Court Underground station. Nice central London location in Kensington. Room was small compared to American hotels, but clean, new bathroom, nice view. Staff was very helpful.

Posted by , from Denver, Colorado on Oct 13, 2018

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Comment from Hotel Management

Oct 25, 2018 by Alessandro - Front Office Manager

Dear Greg. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

5 out of 5

Lush London Experience

Pros: Staff, staff, staff. I am always about having a real duvet at a hotel and this one provided upon request and it made the hotel bed feel like home.
Cons: Truly, nothing. It is a beautiful safe neighborhood in which the hotel is situated, and it is clear that all is being done to ensure a fantastic stay.
Location: Loved the location. Not super close to more stereotypical attractions, but close to a tube station which takes you anywhere. Artsy place, with museums
I cannot say enough about the Park City Grand Plaza Kensington. It was my first trip to London from the states. My sister-in-law and I had a limited budget and went with a trip already compiled by Travelocity because it was cheaper. Well flying with IcelandAir was horrific and we arrive in London only to discover we are still nearly two hours from our hotel. We imagined how awful the hotel must be after such a trip. Well, to the contrary the hotel was the highlight of the entire trip. It had the Historical London feel that any visitor would seek with every possible update. Beds were comfortable, rooms were clean and all amenities were provided for. Yet, what really made this place stand-out was the staff and the excellent service they ensured every guest received. There was Vlad who ensured I had my flat white on the morning I left even though he was yet schedule in the care. All concierge, especially the gentlemen from Italy, helped us find every unique experience we sought during our visit. We were addressed every time we entered and left the hotel and after seven days they truly made us feel at home. I will return to London again, and this time with my husband and three children to visit first and foremost my new hotel family. Kudos to mgmnt who were visibly present almost daily and ensured that they hired the highest quality individuals to serve on the frontlines of their business. I truly miss them all and can't wait to visit again and enjoy is beautiful neighborhood.

Posted by , from Upstate New York on Jul 19, 2018

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Comment from Hotel Management

Aug 2, 2018 by Front Desk Manager - Alessandro

Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area.

5 out of 5

I love this place but the floors squeak.

As they do in every other old. Boutique hotel in London. If you're a light sleeper, elect for the top floor. Otherwise, this is my home away from home.

Posted by , from San Francisco on Apr 22, 2017

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5 out of 5

Great hotel

Pros: Location and quite at night got a great night sleep
Hotel is in an upscale part of London with a large grocery store close by with fresh fruit, pastries and just abbot anything you would need. Many pubs and restaurants within a 15 minute walk. The tube was about a 5 minute walk and the bus stop just a few minutes away. Hotel was very clean, and quite. Staff was very friendly and helpful. Carey was a great bartender. Would highly recommended this hotel.

Posted by , from USA on Dec 3, 2016

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About the The Park City Grand Plaza Kensington

Location 18-30 Lexham Gardens, London, England W8 5JE

Property Features

Public spaces have free WiFi. You'll find a business center on site. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly The Park City Grand Plaza Kensington. Smoking is allowed in designated areas at this 4-star London hotel.

  • 76 guestrooms or units
  • Karaoke
  • Business facilities
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Train station: Kensington (Olympia) Station (2.1 km / 1.3 mi)
  • Metro station: Gloucester Road Underground Station (0.8 km / 0.5 mi)

Room Amenities

The Park City Grand Plaza Kensington offers 76 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Online Penalty Collection
  • Contactless check-out is available

Hotel Names

  • Parkcity Hotel London
  • Parkcity London
  • Park City Grand Plaza Kensington Hotel
  • Park City Grand Hotel
  • Park City Grand Plaza Kensington
  • Park City Grand
  • The Parkcity Hotel London
  • Park City Hotel London
  • The Park City Grand Plaza Kensington Hotel London, England
  • The Park City Plaza Kensington
  • The Park City Grand Plaza Kensington Hotel
  • The Park City Grand Plaza Kensington London
  • The Park City Grand Plaza Kensington Hotel London
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.