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The Park City Grand Plaza Kensington

4.0 star property
4-star hotel near Hyde Park, connected to the convention center

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Photo gallery for The Park City Grand Plaza Kensington

Exterior
Daily continental breakfast (GBP 15.00 per person)
Plaza Executive Double | Minibar, in-room safe, desk, blackout drapes
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
18-30 Lexham Gardens, London, England, W8 5JE
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Kensington High Street
    ‪8 min walk‬
  • Place, Kensington Gardens
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Grand Deluxe Double

Grand Deluxe Double | Minibar, in-room safe, desk, blackout drapes

Grand Deluxe Double

8.6 out of 10
Excellent
(76 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Executive Double

Plaza Executive Double | Minibar, in-room safe, desk, blackout drapes

Plaza Executive Double

8.6 out of 10
Excellent
(40 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Executive Triple

Minibar, in-room safe, desk, blackout drapes

Plaza Executive Triple

8.8 out of 10
Excellent
(21 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Suite

Minibar, in-room safe, desk, blackout drapes

Family Suite

8.6 out of 10
Excellent
(10 reviews)
  • 291 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Grand Deluxe Double Room Non Smoking

Minibar, in-room safe, desk, blackout drapes

Grand Deluxe Double Room Non Smoking

  • Sleeps 2

View all photos for Plaza Executive Triple Room Non smoking

Minibar, in-room safe, desk, blackout drapes

Plaza Executive Triple Room Non smoking

  • Sleeps 3

View all photos for Plaza Executive Double Room Non smoking

Minibar, in-room safe, desk, blackout drapes

Plaza Executive Double Room Non smoking

  • Sleeps 2

View all photos for Family Suite

Minibar, in-room safe, desk, blackout drapes

Family Suite

  • Sleeps 4

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About the neighborhood

London

London City Centre stay.Within a 15-minute walk of this London City Centre hotel, you'll find Kensington Gardens and Imperial College London. Also, Kensington High Street is within half a mile (1 km) and Hyde Park is within 2 miles (3 km).

What's nearby

  • Cromwell Road - 1 min walk - 0.1 miles
  • Bupa Cromwell Hospital - 3 min walk - 0.2 miles
  • Kensington High Street - 8 min walk - 0.4 miles
  • Kensington Gardens - 10 min walk - 0.6 miles
  • Natural History Museum - 13 min walk - 0.7 miles

Getting around

  • Earl's Court Station - 8 min walk
  • West Brompton Station - 15 min walk
  • London City Airport (LCY) - 61 min drive

Restaurants

  • ‪Devonshire Arms - ‬4 min walk
  • ‪Cast Iron Bar & Grill - ‬4 min walk
  • ‪Executive Lounge Marriott - ‬5 min walk
  • ‪Masgouf | مسكوف - ‬4 min walk
  • ‪The King's Head, Earl's Court - ‬5 min walk

About this property

The Park City Grand Plaza Kensington

4-star hotel near Hyde Park, connected to the convention center
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business center and meeting rooms. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly The Park City Grand Plaza Kensington.

Smoking is allowed in designated areas at this 4-star London hotel.

  • 76 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Dining venue
The Park City Grand Plaza Kensington offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

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  • Restaurant
  • Air conditioning
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Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • Elevator (50 inch wide door)

Room amenities

Entertainment

  • 43-inch TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15.00 for adults and GBP 10.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

Frequently asked questions

How close is The Park City Grand Plaza Kensington to the airport?

The Park City Grand Plaza Kensington is 13 mi (61-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

Does The Park City Grand Plaza Kensington have an airport shuttle?

Airport shuttle services are not available at The Park City Grand Plaza Kensington.

Does The Park City Grand Plaza Kensington offer free breakfast?

Free breakfast isn’t provided at The Park City Grand Plaza Kensington, but continental breakfast is offered for a fee of GBP 15.00 for adults and GBP 10.00 for children. It's available on weekdays from 7:00 AM to 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at The Park City Grand Plaza Kensington?

No, there is no casino at this hotel.

What time is check-in at The Park City Grand Plaza Kensington?

Check-in start time: 2:30 PM; Check-in end time: midnight.

Is there free parking at The Park City Grand Plaza Kensington?

Free parking is not available at this hotel.

Does The Park City Grand Plaza Kensington have a pool?

The Park City Grand Plaza Kensington does not have a pool.

Does The Park City Grand Plaza Kensington have a restaurant?

Yes, there is a restaurant on site.

Does The Park City Grand Plaza Kensington have a spa?

There are no spa services available at this hotel.

How close is The Park City Grand Plaza Kensington to downtown London?

The Park City Grand Plaza Kensington is 2.8 mi away from London.

Reviews

The Park City Grand Plaza Kensington Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 521 out of 1002 reviews
Rating 8 - Good. 306 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

Reviews

8/10 Good

David A

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful and comfortable stay. Well located.
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay. It was clean, safe, quiet, close to food, shopping, and transit. We would recommend and consider staying here again!
Stayed 7 nights in Aug 2025

2/10 Terrible

Diana

Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fridge was great to have. Room cleaned well daily. Shampoo soap and amenities ample. Steps up into the bathroom in the room were assigned: Not sure if this is same for all rooms but it may not work for those with mobility issues. Bed adequate. Closet space decent. Nice room for the building it was in.
Stayed 4 nights in Jul 2025

10/10 Excellent

Trrry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. It was very clean and close to nice restaurants. The staff was very nice and very helpful. Rooms were very clean
Stayed 2 nights in Aug 2025

4/10 Poor

Kelly

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Maureen, Altamonte Springs

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay. It was clean and A/C was cold. Room was smaller than it looked online. I found the shower situation strange. The water was all over the whole bathroom and very slippery. Apparently, that's just a European thing. Kind of dangerous so I laid down towels so no one slipped. They cleaned daily and we got new towels so all good. Staff was very friendly and neighborhood seemed safe. Tube was just a couple blocks away. Good pubs within walking distance.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jeanette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near Earl's Court tube station and the Victoria and Albert Museum! Lovely hotel staff who were always eager to help.
Stayed 10 nights in Jul 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated that this facility is perfectly located for reaching activity and transportation. It is well-run and maintained. We like the staff and the fine maintenance of its rooms and well priced.
Stayed 4 nights in Jul 2025

4/10 Poor

Chris

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Leif

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

catherine j

Liked: Cleanliness, staff & service, property conditions & facilities
This property was good. My only complaint was It was hot and the air conditioning couldn’t keep up. There is a Sainburys around the corner. The staff was polite and the room was clean except around the toilet. I just put a towel down.
Stayed 4 nights in Jul 2025

6/10 Okay

Helen

Stayed 1 night in Jul 2025

8/10 Good

Helen

Stayed 1 night in Jul 2025

10/10 Excellent

Mirza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and very helpful. Was nice to be able to leave our luggage safely at the hotel while we waited for check in and even after check out. Really clean rooms. Great location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely stay. Very quiet and slept really well. Good location and family room was spacious and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Samuel

Stayed 1 night in Jul 2025

8/10 Good

Amy

Traveled with family
Liked: Amenities
We enjoyed the property and it's location, it was easy to walk to shopping, restaurants and Underground stations. After spending time in other countries during this trip, we were especially excited about the size of our room and bathroom, it was spacious! The only thing we were a little underwhelmed with, was the breakfast restaurant. We only went once but it was not as plentiful as we expected or as the marketing material made us think. There were plenty of other restaurants in the area to eat and this was certainly not a deal breaker for us, just our experience one morning. We would return to this hotel if we went back to London. We loved the Kensington area.
Stayed 5 nights in Jul 2025

10/10 Excellent

Michael

Stayed 4 nights in Jun 2025

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating & helpful. This location was great for the walkable area & proximity to a main tube line. Very easy to navigate the area. The room had a wonderful larger bathroom & was clean, with a safe & accommodations. I would stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

nailya

Liked: Cleanliness
Stayed 8 nights in Jul 2025

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice place, terrible breakfast

Comfortable, clean, but the breakfast buffet is a sad afterthought. Not worth the additional £15 they charge.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a great stay - loved the room and the staff at the front desk were great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay!

Great location, nice big room, spotless and cleaned every day. Staff seemed friendly and helpful.
Stayed 4 nights in Jul 2025

2/10 Terrible

Brian

Business traveler
Liked: Cleanliness

Corporate Greed Hotel

When I arrived at reception to check in, I was informed that the lift was out of order. I was also told that my room was on the top floor (4th floor and 8 flights of stairs). I pointed out that I had two hip replacements and required a room on the ground floor if possible. They were unable to change my room. Apparently, the lift had been out of order for a few days, even when I made the booking. As I pointed out, why wasn't I informed of the lift situation before arriving at the hotel. I could have then booked at another hotel. For all they knew, I could have been disabled and unable to climb 8 flights of stairs. The hotel was obviously more interested in getting my money rather than the welfare of its guests.
Stayed 1 night in Jul 2025