DoubleTree by Hilton London West End

4.0 star property
4-star eco-certified hotel near The British Museum

Choose dates to view prices

Photo gallery for DoubleTree by Hilton London West End

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Lobby
Dinner served
Exterior
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

Map
92 Southampton Row, London, England, WC1B 4BH
  • Russell Square
    ‪5 min walk‬
  • The British Museum
    ‪6 min walk‬
  • Piccadilly Circus
    ‪19 min walk‬
  • London (LHR-Heathrow)
    ‪38 min drive‬

Room options

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed (Superior)

8.8 out of 10
Excellent
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (Superior)

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 1 Queen Bed (Superior)

7.8 out of 10
Good
(10 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

Twin Room

8.6 out of 10
Excellent
(8 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed

7.0 out of 10
Good
(4 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Room, 1 Double Bed

8.0 out of 10
Very good
(20 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Room, Accessible

8.0 out of 10
Very good
(5 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 Double Bed, Accessible

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

Non Refundable Double

  • Sleeps 2

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Single Room

  • Sleeps 1

Non Refundable Single

  • Sleeps 1

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

Accessible Twin Room

  • Sleeps 2
  • 2 Twin Beds

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Family Superior Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Queen Bed

King Studio Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Premium King Room

  • Sleeps 2
  • 1 King Bed

Accessible Deluxe Superior King Room

  • Sleeps 2
  • 1 King Bed

Junior King Suite

  • Sleeps 2
  • 1 King Bed

Single Room

  • Sleeps 1
  • 1 Twin Bed

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

Double Bed Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe King

  • Sleeps 2
  • 1 King Bed

Superior King Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

London

Heart of London.At this London City Centre hotel, you'll be well placed to visit The British Museum and Russell Square, both within a 5-minute walk. Leicester Square and Piccadilly Circus are also within 2 miles (3 km).

What's nearby

  • Russell Square - 5 min walk - 0.3 miles
  • The British Museum - 6 min walk - 0.4 miles
  • Leicester Square - 14 min walk - 0.8 miles
  • Piccadilly Circus - 19 min walk - 1.0 mile
  • Trafalgar Square - 3 min drive - 1.1 miles

Getting around

  • Holborn Underground Station - 4 min walk
  • Tottenham Court Road Station - 9 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪Antalya Restaurant - ‬2 min walk
  • ‪Spaghetti House - ‬4 min walk
  • ‪Glasshouse - ‬2 min walk
  • ‪All Star Lanes - ‬1 min walk
  • ‪KFC - ‬1 min walk

About this property

DoubleTree by Hilton London West End

4-star eco-certified hotel near The British Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the eco-certified DoubleTree by Hilton London West End.
  • 261 guestrooms or units
  • 6 levels
  • Built in 1911
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton London West End offers 261 air-conditioned accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Catalan, Chinese (Mandarin), English, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 35.95 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Handrails in stairways (35 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 35.95 per day (984 ft away)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

DoubleTree Hilton End
DoubleTree Hilton End Hotel
DoubleTree Hilton End Hotel London West
DoubleTree Hilton London West
DoubleTree Hilton London West End
DoubleTree London West End
Hilton DoubleTree London West
Hilton DoubleTree London West End
Hilton London West End
London West End Hilton
DoubleTree Hilton London West End Hotel
DoubleTree by Hilton London West End Hotel
DoubleTree by Hilton London West End London
DoubleTree by Hilton London West End Hotel London

Frequently asked questions

How close is DoubleTree by Hilton London West End to the airport?

DoubleTree by Hilton London West End is 10 mi (39-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton London West End?

As of Jul 6, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London West End on Jul 27, 2025 start from $192.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton London West End have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton London West End.

Does DoubleTree by Hilton London West End offer free breakfast?

Free breakfast isn’t provided at DoubleTree by Hilton London West End, but buffet breakfast is offered for a fee of GBP 19.50 per person.

Is there a casino at DoubleTree by Hilton London West End?

No, there is no casino at this hotel.

What time is check-in at DoubleTree by Hilton London West End?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at DoubleTree by Hilton London West End?

Free parking is not available at this hotel.

Does DoubleTree by Hilton London West End have a pool?

DoubleTree by Hilton London West End does not have a pool.

Does DoubleTree by Hilton London West End have a restaurant?

Yes, there is a restaurant on site.

Does DoubleTree by Hilton London West End have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton London West End to downtown London?

DoubleTree by Hilton London West End is 0.9 mi away from London.

DoubleTree by Hilton London West End Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 362 out of 1001 reviews
Rating 8 - Good. 337 out of 1001 reviews
Rating 6 - Okay. 135 out of 1001 reviews
Rating 4 - Poor. 104 out of 1001 reviews
Rating 2 - Terrible. 63 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Frances

Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Clare

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to wedt end and British museum as well as delightful Russell Swuare park.
Stayed 3 nights in Mar 2025

10/10 Excellent

Becky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, we would definitely stay again

We had a great stay here. The location is perfect and the room was lovely.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Ruby

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Frances

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
A nice hotel but unfortunately a couple of issues with our room. The curtain didn’t cover the window- it looked like the curtain rail was broken- so being on a main road with street lighting the room had a lot of light coming in at night which was very annoying. Also the TV didn’t work. We did report this to reception but it was sorted during our 2 night stay. Breakfast was nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Matt

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Amazing stay this weekend staff v frindly and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Great location ( walking distance from Euston station and Covent Garden). Friendly staff and hotel spotless. Would highly recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Yvonne

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Ivan

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad experience

My room was tiny, and not that clean. When I arrived lifts were not working for about a day. I travel a lot on business and prefer good value hotels, nothing posh, but this was by far the worst hotel. They really need to modernize and update their rooms.
Stayed 3 nights in Jan 2025

10/10 Excellent

Samantha

Stayed 2 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

EMMA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the tube, especially Piccadilly line to all major tourist spots. Very quiet, had no street noise and we were only on the first floor. Nice bar and lounge area. Beds and bathroom clean and comfy. Would stay again!
Stayed 2 nights in Jan 2025

10/10 Excellent

leesa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely. Check in was smooth with a gift of a warm cookie! Staff were amazing. Breakfast stunning with everything replenished extremely quickly!
Stayed 2 nights in Jan 2025

8/10 Good

Michaela

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Staff were all lovely and helpful!!
Stayed 1 night in Jan 2025

6/10 Okay

Wilson

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is well-maintained and very well-located, but the staff is unprofessional to the point that I returned to my room after lunch one day and housekeeping had left the door unlocked (meaning the deadbolt was turned so the door didn't close completely). Nothing was missing, but it's ridiculous. They said the housekeeper had just finished and was close by, but I never saw any indication that anyone was keeping an eye on the hall, let alone the rooms. Luckily, my room was at the end of the hall, so there was no reason for anyone to go past the door and I use the safe, so it was just clothing and toiletries in the room. They did respond quickly and were very apologetic, but it's still an outrageous oversight.
Stayed 8 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay this was our 2nd visit and will definitely be returning
Stayed 2 nights in Jan 2025

10/10 Excellent

Wanda, Atlanta

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious comfortable rooms, great amenities and food options! Buffet was excellent! Staff were wonderful!
Stayed 2 nights in Dec 2024