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Shangri-La The Shard, London

5.0 star property
5-star luxury hotel near Borough Market

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Photo gallery for Shangri-La The Shard, London

Indoor pool
Creator video - submitted by Saifuddin travel shop
Separate tub and shower, designer toiletries, hair dryer, bathrobes
Superior Room, 2 Twin Beds (Shard) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Suite (London) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
31 St Thomas Street, London, England, SE1 9QU
  • Place, The Shard
    ‪1 min walk‬
  • Place, Borough Market
    ‪2 min walk‬
  • Place, London Bridge
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪55 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Iconic City View Room - 1 King

Iconic City View Room - 1 King | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Iconic City View Room - 1 King

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 505 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds, City View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 505 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Shard Room King

Premier Shard Room King | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Shard Room King

10.0 out of 10
Exceptional
(15 reviews)
  • 505 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Shard Room - 1 King

Superior Shard Room - 1 King | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Shard Room - 1 King

9.6 out of 10
Exceptional
(20 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Shard Suite

Premier Shard Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Shard Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 641 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Iconic Shard Suite

Iconic Shard Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Iconic Shard Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Southwark)

Suite (Southwark) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Southwark)

  • City view
  • 936 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Westminster)

Suite (Westminster) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Westminster)

  • City view
  • 1334 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (London)

Suite (London) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (London)

  • City view
  • 1257 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Shangri-La)

Suite (Shangri-La) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite (Shangri-La)

  • City view
  • 2494 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Twin Beds, City View

  • City view
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 2 Twin Beds (Shard)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Room, 2 Twin Beds (Shard)

10.0 out of 10
Exceptional
(1 review)
  • 505 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, City View (Iconic)

Room, 2 Twin Beds, City View (Iconic) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Twin Beds, City View (Iconic)

  • City view
  • 462 sq ft
  • Sleeps 3
  • 2 Twin Beds

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London City Centre
  • Pet friendly
  • Free WiFi
  • Restaurant
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4.8 out of 5, Exceptional, 1,001 reviews
$303 nightly
The price is $363
Feb 19 - Feb 20
Total with taxes and fees
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About the neighborhood

London

Central London getaway .Within a 10-minute walk of this London City Centre hotel, you'll find Borough Market and HMS Belfast. Also, Globe Theatre is within half a mile (1 km) and Tate Modern is within 2 miles (3 km).

What's nearby

  • The Shard - 1 min walk - 0.0 miles
  • Borough Market - 2 min walk - 0.1 miles
  • London Bridge - 5 min walk - 0.3 miles
  • HMS Belfast - 7 min walk - 0.4 miles
  • Tower of London - 15 min walk - 0.8 miles

Getting around

  • London Bridge Station - 1 min walk
  • London Bridge Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 55 min drive

Restaurants

  • ‪LEON - ‬3 min walk
  • ‪Greggs - ‬2 min walk
  • ‪Pret A Manger - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪London Bridge Rooftop - ‬3 min walk

About this property

Shangri-La The Shard, London

5-star luxury hotel near Borough Market
Shangri-La The Shard, London offers its guests an indoor pool, a sauna, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 2335 square feet (217 square meters) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Shangri-La The Shard, London. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star London hotel is smoke free.

  • 202 guestrooms or units
  • 19 levels
  • 2 bars or lounges
  • 2335 sq ft of conference space
  • 217 sq m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Shangri-La The Shard, London offers 202 accommodations with minibars and safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch LED televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

Shangri-La The Shard, London is listed in the 2021 Travel + Leisure 500.

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Property amenities

Family friendly

  • Crib (surcharge)
  • High chair
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (GBP 70 per night)
  • Valet parking on site (GBP 70 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: GBP 47 for adults and GBP 23.50 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch LED TV with digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note that room layout, furnishings, and views may differ from the photos shown.
Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets: GBP 75 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 90 per night.
  • Cribs (infant beds) are available for GBP 90 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 47 for adults and GBP 23.50 for children
  • Airport shuttle fee: GBP 160.00 per vehicle (one-way)
  • Self parking fee: GBP 70 per night
  • Valet parking fee: GBP 70 per night
  • Pet fee: GBP 75 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 90 per night
  • Rollaway bed fee: GBP 90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel London Shard
Hotel Shard
London Hotel Shard
Shangri Hotel London
Shangri London
Shard Hotel London
Shard Hotel Shangri
Shard London Hotel
Shard London Shangri Hotel
Shangri-La Hotel, At The Shard, London England
Shangri Hotel Shard London
Shangri Hotel Shard
Shangri La The Shard, London
Shangri-La The Shard, London Hotel
Shangri-La The Shard, London London
Shangri La Hotel At The Shard London
Shangri-La The Shard, London Hotel London

Frequently asked questions

How close is Shangri-La The Shard, London to the airport?

Shangri-La The Shard, London is 8.5 mi (32-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at Shangri-La The Shard, London?

As of Feb 8, 2026, prices found for a 1-night stay for 2 adults at Shangri-La The Shard, London on Mar 2, 2026 start from $663.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Shangri-La The Shard, London have an airport shuttle?

Shangri-La The Shard, London offers an airport shuttle 24 hours a day, on request, for a charge of GBP 160.00 per vehicle, one-way.

Does Shangri-La The Shard, London offer free breakfast?

Free breakfast isn’t provided at Shangri-La The Shard, London, but buffet breakfast is offered for a fee of GBP 47 for adults and GBP 23.50 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Shangri-La The Shard, London?

No, there is no casino at this hotel.

What time is check-in at Shangri-La The Shard, London?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Shangri-La The Shard, London?

Free parking is not available at this hotel. Self parking is available for GBP 70 per night, and valet parking for GBP 70 per night.

Does Shangri-La The Shard, London have a pool?

Shangri-La The Shard, London features an indoor pool. Guests can enjoy pool access from 6:00 AM to 6:00 PM.

Does Shangri-La The Shard, London have a restaurant?

Shangri-La The Shard, London is home to TING, which features Asian cuisine and light fare.

Does Shangri-La The Shard, London have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Shangri-La The Shard, London to downtown London?

Shangri-La The Shard, London is 1.8 mi away from London.

Shangri-La The Shard, London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 809 out of 1002 reviews
Rating 8 - Good. 109 out of 1002 reviews
Rating 6 - Okay. 36 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Alison

Disliked: Staff & service
I booked the Shangri-La The Shard to celebrate my milestone 40th birthday. Unfortunately everything about my two-night stay at this hotel was shambolic. My birthday was overshadowed by a catalogue of errors and rude service which the hotel has acknowledged. I deeply regret staying at this hotel. I am writing this review to warn others considering booking a celebration at this hotel to book elsewhere. The view is undoubtedly fabulous but everything else is shambolic and certainly doesn't live up to the Shangri-La name.
Stayed 2 nights in Oct 2025

10/10 Excellent

Renu

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Best hotel in London, superb service, location and dining.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Love this hotel :) Back in a few weeks!
Stayed 6 nights in Oct 2025

10/10 Excellent

jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Oct 2025

10/10 Excellent

rasim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was oll goos
Stayed 1 night in Oct 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and view were absolutely amazing
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great views of London
Stayed 2 nights in Oct 2025

4/10 Poor

Luke

Stayed 1 night in Oct 2025

10/10 Excellent

Lesley

Business traveler
Liked: Cleanliness, staff & service, room comfort
Staff so friendly and amazing. The lady in the gym managing the supplies was so helpful and friendly
Stayed 2 nights in Oct 2025

4/10 Poor

Kimberley

Stayed 1 night in Oct 2025

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

4/10 Poor

Parminder

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price that was paid it did not live up to my expectations
Stayed 1 night in Aug 2025

4/10 Poor

Isman

Stayed 2 nights in Oct 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. The views from my room were breathtaking. Great rooms and exceptionally kind staff. Especially the gentlemen that helps make arrangements for transportation. I will definitely be returning.
Stayed 4 nights in Oct 2025

10/10 Excellent

Yves

Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Gareth, Chesterfield

Stayed 1 night in Sep 2025

10/10 Excellent

ezekiel

Stayed 1 night in Sep 2025

8/10 Good

Troy

Stayed 3 nights in Sep 2025

10/10 Excellent

Hana

Stayed 1 night in Sep 2025

10/10 Excellent

Natalia

Stayed 2 nights in Sep 2025

10/10 Excellent

Breonna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything, can't wait to come back!
Stayed 1 night in Jul 2025

10/10 Excellent

Ingrid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are beautiful and very luxurious. The view was incredible and the staff very friendly.
Stayed 3 nights in Sep 2025