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The Milestone Hotel

5.0 star property
5-star luxury hotel near Kensington High Street

Choose dates to view prices

Photo gallery for The Milestone Hotel

Exterior
Fireplace
Egyptian cotton sheets, premium bedding, memory foam beds, minibar
Egyptian cotton sheets, premium bedding, memory foam beds, minibar
2 bars/lounges, pub

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
1 Kensington Court, London, England, W8 5DL
  • Place, Kensington High Street
    ‪1 min walk‬
  • Place, Kensington Gardens
    ‪1 min walk‬
  • Place, Kensington Palace
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪33 min drive‬

Room options

View all photos for Superior Queen Room

Superior Queen Room | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Superior Queen Room

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (King/Twin)

Deluxe Room (King/Twin) | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Room (King/Twin)

9.4 out of 10
Exceptional
(12 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Studio

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Junior Suite

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (7) Master)

Suite (7) Master) | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Suite (7) Master)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for The Noel Coward Suite

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

The Noel Coward Suite

  • Sleeps 2

View all photos for Deluxe Room, Park View (King/Twin)

Deluxe Room, Park View (King/Twin) | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Room, Park View (King/Twin)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Park View

Junior Suite, Park View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Junior Suite, Park View

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Studio

  • Sleeps 2

Master Suite

  • Sleeps 3

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Room

  • Sleeps 2

View all photos for Superior Queen Room

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Superior Queen Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

View all photos for The Hermes Suite

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

The Hermes Suite

  • Sleeps 2

View all photos for The Tudor Suite

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

The Tudor Suite

  • Sleeps 2

6) Park View Junior Suite

  • Sleeps 3

7) The Noel Coward Suite

  • Sleeps 2

6) The Tudor Suite

  • Sleeps 2

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About the neighborhood

London

City center retreat .At this London City Centre hotel, you'll be within a 5-minute walk of Kensington High Street and Kensington Gardens. Kensington Church Street and Thackeray Gallery are also within half a mile (1 km).

What's nearby

  • Kensington High Street - 1 min walk - 0.0 miles
  • Kensington Gardens - 1 min walk - 0.1 miles
  • Kensington Palace - 5 min walk - 0.3 miles
  • Royal Albert Hall - 9 min walk - 0.5 miles
  • Hyde Park - 12 min walk - 0.7 miles

Getting around

  • Kensington (Olympia) Station - 3 min drive
  • High Street Kensington Station - 6 min walk
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • ‪Min Jiang - ‬1 min walk
  • ‪Goat Tavern - ‬1 min walk
  • ‪Origin Kensington - ‬1 min walk
  • ‪Flat Iron - ‬4 min walk
  • ‪Joe & the Juice - ‬3 min walk

About this property

The Milestone Hotel

5-star luxury hotel near Kensington High Street
The Milestone Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Spa services, tour/ticket assistance, and concierge services are also featured at the luxury The Milestone Hotel. Parking is available for a fee.

This Georgian London hotel is smoke free.

  • 1 building
  • 62 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1884
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Dining venue
The Milestone Hotel offers 62 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

The Milestone Hotel is listed in the 2021 Travel + Leisure 500.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 65 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 50 for adults and GBP 39 for children
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Gym
  • Indoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 50.00 per accommodation, per night, plus a deposit of GBP 500.00 per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 50 for adults and GBP 39 for children
  • Fee for in-room wireless internet: GBP 0 per stay (rates may vary)
  • Valet parking fee: GBP 65 per night
  • Pet deposit: GBP 500.00 per stay
  • Pet fee: GBP 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Eurocard, Barclaycard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number CMP62944

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Milestone
Milestone Hotel
Milestone Hotel London
Milestone London
The Milestone Hotel London, England
The Milestone Hotel Hotel
The Milestone Hotel London
The Milestone Hotel Hotel London

Frequently asked questions

How close is The Milestone Hotel to the airport?

The Milestone Hotel is 11.5 mi (57-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at The Milestone Hotel?

As of Jan 23, 2026, prices found for a 1-night stay for 2 adults at The Milestone Hotel on Jan 29, 2026 start from $393.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Milestone Hotel have an airport shuttle?

Airport shuttle services are not available at The Milestone Hotel.

Does The Milestone Hotel offer free breakfast?

Free breakfast isn’t provided at The Milestone Hotel, but English breakfast is offered for a fee of GBP 50 for adults and GBP 39 for children. It's available every day from 7 AM to 10:30 AM.

Is there a casino at The Milestone Hotel?

No, there is no casino at this hotel.

What time is check-in at The Milestone Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at The Milestone Hotel?

Free parking is not available at this hotel. Valet parking is available for GBP 65 per night.

Does The Milestone Hotel have a pool?

The Milestone Hotel features an indoor pool. Guests can enjoy pool access from 6:00 AM to 11:00 PM.

Does The Milestone Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Milestone Hotel have a spa?

This hotel doesn't have a spa, but it does offer massages, facials, and mani/pedis.

How close is The Milestone Hotel to downtown London?

The Milestone Hotel is 2.6 mi away from London.

The Milestone Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 417 out of 491 reviews
Rating 8 - Good. 58 out of 491 reviews
Rating 6 - Okay. 10 out of 491 reviews
Rating 4 - Poor. 5 out of 491 reviews
Rating 2 - Terrible. 1 out of 491 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Curtis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Milestone. Our family was traveling with our baby and the staff was incredibly accommodating, providing a crib and excellent service. The staff at the hotel was second to none and catered to our every need. Between the service, the classic London charm, and wonderful accommodations we were impressed by every part of our stay at the Milestone. Five stars. Highly recommend.
Stayed 6 nights in Oct 2025

8/10 Good

Michael

Stayed 4 nights in Oct 2025

10/10 Excellent

Tovi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Cosmin Alexandru

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 4 nights in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Home away from home

Wonderful staff and service. Beds are very firm. Great breakfast and decent gym. Very nice spa amenities. Good location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Larry

Stayed 4 nights in Sep 2025

10/10 Excellent

David, SIGNAL MOUNTAIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at the Milestone Hotel was absolutely phenomenal. The most impressive thing about the hotel was that the staff. From Tim as the doorman, and Jorge and Stephen as the Concierge staff, we were well taken care of and they truly represented Milestone's 5 star status. The room was also outstanding with a lot of character. We stayed in the Matisse suite with authentic Matisse artwork. Wow! When we return to London, we will stay at the Milestone...a truly top notch hotel.
Stayed 6 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Fernando

Traveled with partner
Service was exceptional and location is excellent. My only negative is that the size of the bed in the queen rooms is too small...
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Graeme

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, I will be back
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
It really does not get any better!
Stayed 3 nights in May 2025

10/10 Excellent

lilia, houston

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stuff is absolutely amazing, helpful and amicable Location of the hotel is superb We love this hotel The rooms are super cute, the restaurant and the tea room are perfectly decorated. We are coming back for sure.
Stayed 4 nights in May 2025

10/10 Excellent

JUDITH

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to not like about this hotel. Very classy, clean and beautiful. Great service too from the door till you check out. Really enjoyed staying there

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deserving of its reputation

Beautiful hotel full of history. Great views of Kensington Park and stones throw from Kensington High St. Staff are highly trained and service very good. Doorman is exceptional and friendly. Recomended and deserving of its reputation
Stayed 1 night in Apr 2025

10/10 Excellent

tash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Greg

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was wonderful. The staff is attentive and gracious, seeing to a guest’s every need. I was delighted to see when I returned to my room in the evening each day that it was all prepared for a relaxing evening (light music playing, slippers laid out, a lit candle by the bath, etc). The rooms are spacious and well-appointed. If you cannot find something, the front desk has it and is eager to help. The location is easily accessible by public transportation and, of course, is across from Kensington garden, a wonderful green space to walk around.
Stayed 5 nights in Feb 2025

8/10 Good

Bartholomew

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall probably the best Hotel experience in London over 30 years of visiting regularly on business. This small British hotel is top notch. Literally right across the street from Kensington Palace and Hyde Park. Friendly staff, convenient shops and restaurants surround. The room was modernized with walk in closet and heated bathroom floors. Very spacious for London. Great onsite restaurant. Just great overall. It is a 5 star experience in every way!
Stayed 4 nights in Feb 2025

10/10 Excellent

Kerima

Stayed 7 nights in Feb 2025

10/10 Excellent

DAWN

Stayed 1 night in Feb 2025

8/10 Good

Vanessa

Stayed 3 nights in Jan 2025

10/10 Excellent

Iain

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Huge character. Great staff. Stables Bar is superb.
Stayed 2 nights in Jan 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service

Small rooms, fusty atmosphere, quite costly

My wife and I didn't enjoy our stay at the Milestone. While the staff was friendly and attentive, we found the room really very, very small - there wasn't really much space to put luggage racks out in the narrow gaps between the edges of the queen bed and the walls of the room. The decor was definitively old-school and fusty. I didn't much like the bathroom either, which - while actually pretty spacious - included one of those old-style showers that wasn't even enclosed, leaving water spraying around the bathroom. Now, some of this is my fault, in that the place was recommended to me by a friend. But I think that friend had gotten upgrades (whether he paid or got them for free I don't know) so his experience was far superior to mine. I paid something like $700/night, and I could have had a much more comfortable experience in a nearby place at half that price. Maybe all their customers are "money is no object" kind of people, I don't know. It pains me to say it owing to how friendly the staff was, but I will not be back.
Stayed 2 nights in Jan 2025