Dorsett Shepherds Bush

4.0 star property
4-star eco-certified hotel near Kensington High Street

Choose dates to view prices

Photo gallery for Dorsett Shepherds Bush

Bar (on property)
Lobby
Reception
Front of property - evening/night
Dorsett Room | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
58 Shepherds Bush Green, London, England, W12 8QE
  • Westfield London Shopping Centre
    ‪7 min walk‬
  • Kensington High Street
    ‪20 min walk‬
  • Hyde Park
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪24 min drive‬

Room options

Executive Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(21 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Dorsett Room

8.4 out of 10
Very good
(103 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Dorsett Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Executive Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Dorsett Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Studio Suite

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

Hammersmith and Fulham stay.A stay at this Hammersmith and Fulham hotel places you within half a mile (1 km) of Westfield London Shopping Centre and 2 miles (3 km) of Kensington High Street. Hyde Park and Marble Arch are also within 3 miles (5 km).

What's nearby

  • Westfield London Shopping Centre - 7 min walk - 0.4 miles
  • Kensington High Street - 20 min walk - 1.1 miles
  • Olympia Conference and Exhibition Centre - 20 min walk - 1.1 miles
  • Royal Albert Hall - 7 min drive - 2.7 miles
  • Hyde Park - 7 min drive - 2.9 miles

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪The Hoxton, Shepherd’s Bush - ‬1 min walk
  • ‪The Defectors Weld - ‬2 min walk
  • ‪Pictures - ‬1 min walk
  • ‪Tian Fu - ‬2 min walk
  • ‪Shikumen - ‬1 min walk

About this property

Dorsett Shepherds Bush

4-star eco-certified hotel near Kensington High Street
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Dorsett Shepherds Bush.

This 4-star London hotel is smoke free.

  • 1 building
  • 317 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 2014
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Dorsett Shepherds Bush offers 317 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 37-inch LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Romanian, Spanish, Turkish

Similar properties

Property amenities

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets: GBP 70 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 70.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Frequently asked questions

How close is Dorsett Shepherds Bush to the airport?

Dorsett Shepherds Bush is 12.9 mi (30-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

How much does it cost to stay at Dorsett Shepherds Bush?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Dorsett Shepherds Bush on Jul 22, 2025 start from $256.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Dorsett Shepherds Bush have an airport shuttle?

Airport shuttle services are not available at Dorsett Shepherds Bush.

Does Dorsett Shepherds Bush offer free breakfast?

Free breakfast isn’t provided at Dorsett Shepherds Bush, but English breakfast is offered for a fee of GBP 20 for adults and GBP 20 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Dorsett Shepherds Bush?

No, there is no casino at this hotel.

What time is check-in at Dorsett Shepherds Bush?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Dorsett Shepherds Bush?

Free parking is not available at this hotel.

Does Dorsett Shepherds Bush have a pool?

Dorsett Shepherds Bush does not have a pool.

Does Dorsett Shepherds Bush have a restaurant?

Dorsett Shepherds Bush is home to Restaurant Spice Gallery, which features local and international cuisine.

Does Dorsett Shepherds Bush have a spa?

There are no spa services available at this hotel.

How close is Dorsett Shepherds Bush to downtown London?

Dorsett Shepherds Bush is 4.2 mi away from London.

Dorsett Shepherds Bush Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 936 out of 2110 reviews
Rating 8 - Good. 558 out of 2110 reviews
Rating 6 - Okay. 329 out of 2110 reviews
Rating 4 - Poor. 168 out of 2110 reviews
Rating 2 - Terrible. 119 out of 2110 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Laura, Issaquah

Disliked: Cleanliness, property conditions & facilities
I pre-paid for three nights. Although the common areas were quite nice, my room and bathroom were dirty (crusty food in the carpet around the bin, mold in the shower, blood spots on the sheets, and dust on surfaces). The lamp was broken, the mattress was very old, and the wardrobe door was warped from extensive water damage. There were no other rooms available and it was late, so I slept a little on the cleaner of the two sheets. In the morning, after I waited for a while, the manager told me if I paid more, I could move to another room. I asked if I could see it first, and was told no. I declined the offer, and left without a place to stay, nor a refund of the two other nights I purchased. It simply wasn't worth it! I walked to the hotel next door and had a much, much better stay.

10/10 Excellent

Emma

Stayed 1 night in Mar 2025

10/10 Excellent

Luke

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Clint

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay

Very comfortable with fantastic welcoming staff.
Stayed 2 nights in Mar 2025

8/10 Good

adam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a great spot especially if you are going to the empire for a gig.
Stayed 1 night in Mar 2025

10/10 Excellent

Spencer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, friendly staff
Stayed 1 night in Mar 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay overall

Lovely hotel overall, arrived early and was told room ready, great I thought but was asked to pay £20 more which was disappointing. Needless to say I declined and stored my bags with the concierge. Nice clean room on the 6th floor overlooking the park.
Stayed 1 night in Mar 2025

8/10 Good

Jeanette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Not far from Westfield and three different tube stations. Nice hotel would stay again.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Generally very good!
Stayed 3 nights in Mar 2025

6/10 Okay

Joseph

Liked: Cleanliness, staff & service

Disappointed

Room was small , the heater was working all the time , they couldn’t fix it , we got a fan it was working better! Every were in the hotel were buckets of water leaking everywhere! The staff was very helpful, tried to help
Stayed 4 nights in Mar 2025

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel in a great location

Very nice hotel in a great location. Good breakfast. Tiny room.
Stayed 1 night in Mar 2025

6/10 Okay

Bev

Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Tyrone

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

A great big disappointment

No room upgrade on arrival despite being a gold Hotels.com member, room was very small and dated. I was placed next to a cleaners cupboard so chatter and a door banging every ten minutes woke me very early in the morning. The room was ridiculously hot and I couldn't make it warmer. Window was sealed so couldn't open that. Toilet seat was in need of retirement, shaver socket didn't work. WiFi was patchy and slow. I rarely leave bad reviews but this place was a big disappointment. One good thing was that it is right next to the O2 Empire and less than ten mins walk from Shepherds Bush tube station. Staff were friendly enough
Stayed 1 night in Mar 2025

2/10 Terrible

L

Disliked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Anatalie

Liked: Cleanliness, staff & service, property conditions & facilities
great experience. left something in hotel room after check out & was able to retrieve it
Stayed 2 nights in Mar 2025

10/10 Excellent

Chukwuemeka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room was clean lobby very nice good stay all around
Stayed 1 night in Mar 2025

8/10 Good

Badreldin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Emyr

Stayed 2 nights in Mar 2025

10/10 Excellent

Rosie

Liked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Stay

The hotel is very closed to Westfield shopping centre. There are a lot of restaurants around.
Stayed 1 night in Mar 2025

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Kath

Stayed 2 nights in Mar 2025

10/10 Excellent

Epiphanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

perfect location for visiting Westfield Shopping Centre. Friendly staff, clean rooms, lovely breakfast. Our room had a noisy extractor/aircon, otherwise excellent stay.
Stayed 1 night in Mar 2025