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4.1 out of 5

"Good lighting for reading and liked rooms temperature control. " More

By a verified traveler on Thu 04 May 2023

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Hotel Description

3-star hotel in Heathrow Villages

Heathrow Villages stay

A stay at this Heathrow Villages hotel places you within 3 miles (5 km) of Stockley Park and 6 miles (10 km) of Twickenham Stadium. Brunel University and Osterley Park and House are also within 6 miles (10 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a snack bar/deli, and a computer station are also offered.

Room, 2 Twin Beds (The Duet)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$92* Per night/room Jun 25 - Jun 26

Room, 1 Queen Bed (The Queen)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Ibis Styles London Heathrow ratings based on 8 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ibis Styles London Heathrow

Everyone (4) Couples (1) Family (2)
4 out of 5

Posted by on May 5, 2023

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Comment from Hotel Management

May 25, 2023 by Dominika

Dear Wayne,hank you for your feedback and for rating your recent stay at our hotel with 4 out of 5. We appreciate your positive rating and are glad to hear that your overall experience was a positive one.If there are any specific aspects of your stay that you particularly enjoyed or any suggestions you have for improvement, please feel free to share them with us. We value your feedback and always strive to enhance our services to better meet the needs of our guests.Thank you once again for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay.Sincerely, Management Team, Ibis Styles London Heathrow

5 out of 5
Good lighting for reading and liked rooms temperature control.

Posted by on May 4, 2023

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Comment from Hotel Management

May 4, 2023 by Dominika

Dear Ralph, Thank you for taking the time to share your positive feedback about your recent stay with us. We're delighted to hear that you appreciated the lighting in your room and that it was adequate for reading. We understand how important proper lighting is for our guests, and we take pride in ensuring that our rooms are equipped with adequate lighting for all purposes.We're also glad that you found the temperature control in your room to your liking. Our team works hard to ensure that our guests are comfortable and have everything they need for an enjoyable stay.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Sincerely, Management Team, Ibis Styles London Heathrow

5 out of 5
Was everything we needed ... a quiet clean overnight stay prior to our flight the next morning ... staff was pleasant and helpful, the hotel was very clean and the price was right. Only caveat was there is no airport shuttle ... must take a bus or preferably a taxi ($25-30) ... they have a taxi available to take you back ($20) ... all and all a great experience!

Posted by , from DON MILLS on May 2, 2023

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Comment from Hotel Management

May 2, 2023 by Dominika

Dear Michael,Thank you for sharing your positive feedback about your recent stay with us. We're delighted to hear that our hotel was everything you needed for a quiet and clean overnight stay prior to your flight, and that our staff was pleasant and helpful. We're glad that you found our hotel to be very clean and at the right price for your needs.We appreciate your feedback regarding the lack of an airport shuttle and understand that this may have been inconvenient for you. We're glad to hear that you were able to find alternative transportation options such as a bus or taxi. We're also pleased to hear that the taxi service we recommended was available and convenient for you.Thank you for choosing to stay with us and for taking the time to leave a review. We hope to have the opportunity to welcome you back in the future.Sincerely, Management Team, Ibis Styles London Heathrow

4 out of 5
It was a little too noisey at night. We had the morning buffet. The menue got a little tired after three days but it was convenient and the staff were very very helpfull.

Posted by on Aug 17, 2022

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Comment from Hotel Management

Aug 18, 2022 by Dominika

Dear Roger, I would like to thank you for choosing to stay with us at the Ibis Styles London Heathrow. I am pleased that you liked our hotel staff. Please accept my apology about the noises from the outside. Our Guest's feedback is very important to us so we can always improve our service and I thank you for yours. I hope we will have the pleasure to welcome you back soon. Kind Regards, Management Ibis Styles London Heathrow.

5 out of 5
The check-in was easy, the property was clean and well-maintained, the staff were nice.

Posted by on Jul 15, 2022

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Comment from Hotel Management

Jul 15, 2022 by Dominika

Dear Heather, We very much appreciate your comments regarding your stay at the Ibis Styles London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management Team Ibis Styles London Heathrow

1 out of 5

Posted by , from Louisville on Nov 13, 2021

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4 out of 5
The facility was very clean and pleasant. The room cleaning service was marginal. I was out of soap in the shower the whole stay. They did not replenish coffee and its condiments. They only cleaned one of the four nights.

Posted by on Nov 2, 2021

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Comment from Hotel Management

Nov 4, 2021 by Management Team Ibis Styles London Heathrow

Dear Tammie, Thank you for your feedback and for choosing the Ibis Styles London Heathrow. We are happy that you had pleasant stay, and we will share all your comments with our team. Our dedicated team looks forward to welcoming you again soon. Sincerely Management Team Ibis Styles London Heathrow

5 out of 5

Posted by on Jun 5, 2021

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Comment from Hotel Management

Jun 18, 2021 by Ibis Styles London Heathrow

Dear Guest, We very much appreciate your comments regarding your stay at the Ibis Styles London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kyle Ibis Styles London Heathrow

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. A computer station is on site and WiFi is free in public spaces. The business-friendly Ibis Styles London Heathrow also features multilingual staff, a front-desk safe, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star West Drayton hotel.

  • 153 guestrooms or units
  • 4 levels
  • 2 buildings
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Heathrow Terminals 2 & 3 Station (2.1 km / 1.3 mi)
  • Metro station: Heathrow Terminals 2 & 3 Underground Station (0.9 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis Styles London Heathrow offers 153 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided once per stay.

  • Flat-screen television
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.

Westcombe Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and ALLSAFE (Accor Hotels).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.00 per person
  • Self parking fee: GBP 12.00 per night
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Styles London Heathrow Airport Opening June 2016 Hayes
  • ibis Styles London Heathrow Airport Opening June 2016 Hotel
  • ibis Styles London Opening June 2016 Hotel
  • ibis Styles London Heathrow Airport Opening June 2016
  • ibis Styles London Opening June 2016
  • Ibis Styles London Heathrow Hotel Hounslow
  • Ibis Styles London Heathrow Hounslow
  • Ibis Styles London Heathrow West Drayton
  • Ibis Styles London Heathrow Hotel
  • Ibis Styles London Heathrow West Drayton
  • Ibis Styles London Heathrow Hotel West Drayton

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.