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4.3 out of 5

"The rooms are not clean, the carpets have ground in dirt; there are no closets. The restaurant was clean, spacious & the food was good. The check ou ... " More

By a verified traveler on Mon 03 Feb 2020

Hotel Description

3-star eco-friendly hotel near Stockley Park

Near the airport

A stay at this Hillingdon hotel places you within 3 miles (5 km) of Stockley Park and 6 miles (10 km) of Twickenham Stadium. Brunel University and Syon House are also within 6 miles (10 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a snack bar/deli, and a computer station are also offered.

Free WiFi, flat-screen TVs

The individually decorated guestrooms offer free WiFi and hair dryers. Other amenities include flat-screen TVs, showers, and phones. Housekeeping is available once per stay.

Room, 2 Twin Beds (The Duet)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$68* Per night/room May 13 - May 14

Room, 1 Queen Bed (The Queen)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Double Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Ibis Styles London Heathrow ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ibis Styles London Heathrow

Everyone (8) Couples (2) Family (1)
5 out of 5

Posted by on Dec 10, 2019

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Comment from Hotel Management

Dec 20, 2019 by Ibis styles

We appreciate your feedback. Thank you for choosing IBIS Styles.

5 out of 5
Loved the hotel! Very clean and easy to transport to/from the airport! The check in person was amazing and helped us a lot!! Meanwhile the lady when we were leaving was very rude! (Transportation to airport is free with the local bus)

Posted by on Dec 4, 2019

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Comment from Hotel Management

Jan 15, 2020 by Ibis styles

Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope we can welcome you back in the future if you decide to stay within the Heathrow area. Kind Regards, Ibis Styles London Heathrow, Management Team

5 out of 5
Very modern and clean room. Great location with free public transport to the airport.

Posted by on Nov 28, 2019

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Comment from Hotel Management

Jan 15, 2020 by Ibis Styles

Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! I hope we can welcome you back in the future if you decide to stay within the Heathrow area. Kind Regards, Ibis Styles London Heathrow, Management Team

5 out of 5

Posted by on Jul 30, 2019

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Comment from Hotel Management

Aug 8, 2019 by Ibis Styles

ear Guest, Thank you for choosing to stay at Ibis Styles London Heathrow Airport. We appreciate your feedback and look forward to welcoming you back in the near future. Kind regards, The Team at Ibis Styles London Heathrow Airport.

3 out of 5

Posted by on Jun 21, 2019

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3 out of 5
Ridiculous transport to LHR. You should not advertise a free transport to the airport. We ended up using Uber.

Posted by , from Los angeles on Jun 1, 2019

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5 out of 5

Posted by on May 8, 2019

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Comment from Hotel Management

May 22, 2019 by IBIS STYLES

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management Team, Ibis Styles London Heathrow

4 out of 5

Posted by on Aug 17, 2018

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4 out of 5
The main floor room was right off the entrance so when people entered, the door slammed and shook the wall in the room right by headboard waking us up at 6AM or other hours until they locked it for the night. The price seemed a bit high for the comfort level. I would assume that the upstairs rooms were more quiet. This room might be better used to expand their restaurant in my opinion. Overall, very cute decor and good breakfasts with a helpful and attentive staff.

Posted by on Jul 24, 2018

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5 out of 5
I have always enjoyed staying at this Ibis because getting in and out of Heathrow is a breeze. Also, the room, albeit a little small, is very adequate for one person staying overnight. I tried the Three Magpies restaurant across the street because of a staff member recommendation and it was a great experience. Some of the staff members could use some training as to how to deal with travelers but overall the experience is consistently very good.

Posted by on Jun 12, 2018

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. A computer station is on site and WiFi is free in public spaces. The eco-friendly Ibis Styles London Heathrow also features multilingual staff, a safe deposit box at the front desk, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star West Drayton hotel.

  • 153 guestrooms or units
  • 4 levels
  • 2 buildings
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Limited onsite parking

Transport

  • Airport: Heathrow Airport (LHR) (1.9 km / 1.2 mi)
  • Train station: Heathrow Central Station (2.8 km / 1.7 mi)
  • Metro station: Heathrow Terminal 1-3 Underground Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis Styles London Heathrow offers 153 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

  • Flat-screen television
  • Electric kettle
  • Shower
  • Housekeeping (once per stay)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Wheelchair accessible
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Westcombe Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and ALLSAFE (Accor Hotels).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines We're Good To Go (UK)
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 9.00 per person (approximately)
  • Self parking fee: GBP 12.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Styles London Heathrow Airport Opening June 2016 Hayes
  • ibis Styles London Heathrow Airport Opening June 2016 Hotel
  • ibis Styles London Opening June 2016 Hotel
  • ibis Styles London Heathrow Airport Opening June 2016
  • ibis Styles London Opening June 2016
  • Ibis Styles London Heathrow Hotel Hounslow
  • Ibis Styles London Heathrow Hounslow
  • Ibis Styles London Heathrow West Drayton
  • Ibis Styles London Heathrow Hotel
  • Ibis Styles London Heathrow West Drayton
  • Ibis Styles London Heathrow Hotel West Drayton

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

  • UNESCO sustainable tourism pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.