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Malmaison Newcastle

4.0 star property
4-star boutique hotel near Quayside

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Photo gallery for Malmaison Newcastle

Cocktail bar
Cocktail bar
Lobby sitting area
Lobby
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Spa
  • Bar

Explore the area

View in a map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX
  • Place, Quayside
    ‪2 min walk‬
  • Place, The Glasshouse
    ‪4 min walk‬
  • Place, St. James' Park
    ‪18 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, blackout drapes

Standard Double Room

9.0 out of 10
Wonderful
(64 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, desk, blackout drapes

Standard Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bridge View Room

Bridge View Room | 1 bedroom, in-room safe, desk, blackout drapes

Bridge View Room

9.4 out of 10
Exceptional
(15 reviews)
  • 194 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Bridge View Twin

Bridge View Twin | View from property

Bridge View Twin

  • 194 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe | 1 bedroom, in-room safe, desk, blackout drapes

Club Deluxe

9.4 out of 10
Exceptional
(13 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Double

Standard Double Double | 1 bedroom, in-room safe, desk, blackout drapes

Standard Double Double

9.8 out of 10
Exceptional
(6 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe Bridge View

Club Deluxe Bridge View | 1 bedroom, in-room safe, desk, blackout drapes

Club Deluxe Bridge View

9.0 out of 10
Wonderful
(25 reviews)
  • 267 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, desk, blackout drapes

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite

Suite | 1 bedroom, in-room safe, desk, blackout drapes

Suite

8.0 out of 10
Very good
(3 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | 1 bedroom, in-room safe, desk, blackout drapes

Signature Suite

  • 44 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Newcastle-upon-Tyne

Quayside stay.With a stay at this Quayside hotel, you'll be steps from Quayside and Gateshead Millennium Bridge. BALTIC Centre for Contemporary Art and The Glasshouse are also within half a mile (1 km).

What's nearby

  • Quayside - 2 min walk - 0.1 miles
  • The Glasshouse - 4 min walk - 0.3 miles
  • Northumbria University - 6 min walk - 0.4 miles
  • St. James' Park - 18 min walk - 1.0 mile
  • University of Newcastle-upon-Tyne - 18 min walk - 1.0 mile

Getting around

  • Manors Station - 9 min walk
  • Manors Station - 10 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪Greggs - ‬4 min walk
  • ‪Pitcher & Piano Newcastle - ‬2 min walk
  • ‪The Glasshouse - ‬6 min walk
  • ‪Gusto Italian - ‬2 min walk
  • ‪Dood - ‬4 min walk

About this property

Malmaison Newcastle

4-star boutique hotel near Quayside
Malmaison Newcastle offers its guests a full-service spa and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 1259 square feet (117 square meters) and includes conference space. The business-friendly Malmaison Newcastle also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 9 levels
  • 1259 sq ft of conference space
  • 117 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Malmaison Newcastle offers 122 accommodations with safes and coffee/tea makers. Plasma televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (GBP 10 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Plasma TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

How close is Malmaison Newcastle to the airport?

Malmaison Newcastle is 7.8 mi (17-min drive) away from the Newcastle Intl. Airport (NCL) airport, the closest popular airport to the property.

How much does it cost to stay at Malmaison Newcastle?

As of Oct 22, 2025, prices found for a 1-night stay for 2 adults at Malmaison Newcastle on Nov 2, 2025 start from $110.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Malmaison Newcastle have an airport shuttle?

Airport shuttle services are not available at Malmaison Newcastle.

How close is Malmaison Newcastle to the beach?

This hotel is 9 mi (12-min drive) from Longsands Beach and 10.1 mi (23-min drive) from The Haven. Don't forget your sunscreen!

Does Malmaison Newcastle offer free breakfast?

Free breakfast isn’t provided at Malmaison Newcastle, but full breakfast is offered for a fee of GBP 23 for adults and GBP 12 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 11:00 AM.

Is there a casino at Malmaison Newcastle?

No, there is no casino at this hotel, but Genting Casino Newcastle (15-min walk) is nearby.

What time is check-in at Malmaison Newcastle?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Malmaison Newcastle?

Free parking is not available at this hotel. Self parking is available for GBP 10 per night.

Does Malmaison Newcastle have a pool?

Malmaison Newcastle does not have a pool.

Does Malmaison Newcastle have a restaurant?

Malmaison Newcastle is home to Chez Mal Brasserie, which features British cuisine.

Does Malmaison Newcastle have a spa?

This hotel has a spa, which features hot stone massages, mani/pedis, and facials.

How close is Malmaison Newcastle to downtown Newcastle-upon-Tyne?

Malmaison Newcastle is 0.3 mi away from Newcastle-upon-Tyne.

Reviews

Malmaison Newcastle Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 664 out of 1013 reviews
Rating 8 - Good. 220 out of 1013 reviews
Rating 6 - Okay. 79 out of 1013 reviews
Rating 4 - Poor. 32 out of 1013 reviews
Rating 2 - Terrible. 18 out of 1013 reviews

Reviews

10/10 Excellent

Jinelle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Reno's! Rooms are so spacious! Lovely cafe and bar!
Stayed 1 night in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Robert, Celigny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location overlooking the river.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sharon

Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here it close to nightlife and lovely restaurants walkable to everything
Stayed 1 night in Jul 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room. We booked a twin room that had two very comfortable double beds and plenty of space to move around comfortably. It was very clean.
Gorgeous double beds in a lovely spacious room.
Waiting just outside the Malmaison enjoying the sunshine waiting to check in.
Stayed 1 night in Jul 2025

4/10 Poor

Mick

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Laura

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is very worn and outdated. The carpet in the lift looks like an offcut from years ago. The room was ok but no soundproofing so we were kept awake by the other guests walking past our room. The bathroom needs a serious upgrade because it looks drab, worn and outdated. I’ve previously enjoyed stays at other Malmaison hotels but this one feels like they’ve put the Malmaison name on another hotel. Also the fact that there was renovation works at the hotel didn’t help towards my experience because the noise and no water from 11am was very inconvenient.
Stayed 1 night in Jul 2025

2/10 Terrible

Allan

Disliked: Room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Ben

Stayed 1 night in Jul 2025

8/10 Good

Harsh

Liked: Cleanliness, staff & service, room comfort
Nice hotel but the renovation activity started before the scheduled time of 9 am hence, disturbing the sleep
Stayed 3 nights in Jun 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, room comfort

Its going through a refurbishment, well overdue.

Arrived 2.35pm, although i had applied for an upgrade, no rooms available till 3pm. My room upgade was bridge view, unfortunately on the second floor and a large tree directly in front, we didn't actually have any bridge view orher than its very dirty top.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent, very nice hotel

Saturday night stay, booked standard room it was gorgeous very modern and comfortable. Location is fantastic for some food and drinks round Quayside and then market on the Sunday. Will stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
I was only a 1 night stay (checked in 13June) to celebrate our post 23rd wedding anniversary. It was after work, just had a meal and a little walk by the river side. Went back to hotel and fell asleep. Lol… basically we only stayed in the hotel to sleep so tired.. The hotel is lovely and receptionist said our room was newly renovated. Can’t say much, all I know the hotel is lovely close to bar and restaurants.. We slept like a log.
Stayed 1 night in Jun 2025

8/10 Good

Kit, Newcastle upon Tyne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at the Millennium Bridge end of Newcastle Quayside with good bridge views. Suitable location for our evening event venue in Broadchare. Hotel under going room refurbishments & guests advised by receptionists on check in - perhaps should note this on website but no real disruption for our 1 night stay. We were given a refurbished room which was nice but nothing really stood out that it had been renovated. It was darkly decorated with the Malmaison flair but comfortable and spacious.
First impression
Quirky paint?in bathroom
Our view from 6th floor over the Tyne
The room from the window end
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and very helpful staff.
Stayed 1 night in Jun 2025

8/10 Good

Jordan

Traveled with partner
Liked: Cleanliness, staff & service
Lovely location and breathtaking views Would have given it 5 stars but we arrived to be told the gym was shut for refurbishment and it was one of the main features we had booked the hotel over others for
Stayed 2 nights in Jun 2025

8/10 Good

GRANT

Liked: Cleanliness, amenities, property conditions & facilities
Great location, lovely building. However, rooms in much need of renovation.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jackie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Adam

Stayed 1 night in May 2025

10/10 Excellent

David M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay only spoiled by workers doing renovation in the morning
Stayed 1 night in Jun 2025

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
On Newcadtle historic quayside next to millennium bridge. Faboukouscsetting. Easy reach of neecadtle city carparkimg to rear of hotel. Good size rooms quit super comfortable. Modern themed bathroom with ovebath rain head shower. Nice and powerful. Tv ,ironing board, mini fridge,hairdryer modern themed bedroom subdued lighting everything is class. Breakfast room floor 1 overlooking River tyne and the bridges. Outstanding service from Tessie felt as though we had known her for years so attentive with personal touch. Faboulus cooked breakfast with continental buffet fresh teas and coffees Visit and you won't regret it
Stayed 1 night in Jun 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephen

Stayed 1 night in Jun 2025