Sandman Signature Newcastle Hotel

4.0 star property
4-star hotel near St. James' Park

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Photo gallery for Sandman Signature Newcastle Hotel

Exterior
Breakfast, lunch, dinner served; Fusion cuisine
Point of interest
Point of interest
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
Gallowgate, Newcastle-upon-Tyne, England, NE1 4SD
  • Place, St. James' Park
    ‪1 min walk‬
  • Place, Chinatown
    ‪2 min walk‬
  • Place, Northumbria University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

Standard Room, 1 King Bed, Stadium View

8.4 out of 10
Very good
(85 reviews)
  • City view
  • 204 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Sofa Bed, Kitchenette

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 310 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

8.2 out of 10
Very good
(15 reviews)
  • City view
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Executive Suite, 1 King Bed, Kitchenette, Balcony

7.8 out of 10
Good
(12 reviews)
  • City view
  • 333 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 310 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 310 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Newcastle-upon-Tyne

Central Newcastle-upon-Tyne getaway .With a stay at this Newcastle City Center hotel, you'll be steps from St. James' Park and Chinatown. Eldon Square Shopping Centre and The Gate are also within half a mile (1 km).

What's nearby

  • St. James' Park - 1 min walk - 0.1 miles
  • Chinatown - 2 min walk - 0.1 miles
  • The Gate - 3 min walk - 0.2 miles
  • Newcastle-upon-Tyne Theatre Royal - 7 min walk - 0.4 miles
  • Northumbria University - 10 min walk - 0.6 miles

Getting around

  • St James Station - 1 min walk
  • Newcastle Central Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 15 min drive

Restaurants

  • ‪Bubble Cha - ‬5 min walk
  • ‪3Sixty - ‬4 min walk
  • ‪Wings - ‬3 min walk
  • ‪ZAAP Thai Street Food - ‬4 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

Sandman Signature Newcastle Hotel

4-star hotel near St. James' Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Sandman Signature Newcastle Hotel.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 10 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sandman Signature Newcastle Hotel offers 170 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.5 miles (GBP 19 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for GBP 25 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20.00 for adults and GBP 7.50 for children
  • Offsite parking fee: GBP 19 per day (0.5 mi away; open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Up to 2 children 15 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel
Sandman Newcastle
Sandman Newcastle Hotel
Sandman Signature Hotel Newcastle
Sandman Signature Hotel Newcastle Newcastle-upon-Tyne
Sandman Signature Newcastle
Sandman Signature Newcastle Newcastle-upon-Tyne
Signature Hotel Newcastle
Signature Newcastle
Signature Sandman Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle
Sandman Signature Newcastle Hotel Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

How close is Sandman Signature Newcastle Hotel to the airport?

Sandman Signature Newcastle Hotel is 6.5 mi (15-min drive) away from the Newcastle Intl. Airport (NCL) airport, the closest popular airport to the property.

How much does it cost to stay at Sandman Signature Newcastle Hotel?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Sandman Signature Newcastle Hotel on Apr 5, 2026 start from $99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sandman Signature Newcastle Hotel have an airport shuttle?

Airport shuttle services are not available at Sandman Signature Newcastle Hotel.

How close is Sandman Signature Newcastle Hotel to the beach?

This hotel is 9 mi (13-min drive) from Longsands Beach and 9.7 mi (22-min drive) from Short Sands. Don't forget your sunscreen!

Does Sandman Signature Newcastle Hotel offer free breakfast?

Free breakfast isn’t provided at Sandman Signature Newcastle Hotel, but buffet breakfast is offered for a fee of GBP 20.00 for adults and GBP 7.50 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:30 AM to 10:30 AM.

Is there a casino at Sandman Signature Newcastle Hotel?

No, there is no casino at this hotel, but Genting Casino Newcastle (14-min walk) is nearby.

What time is check-in at Sandman Signature Newcastle Hotel?

Check-in start time: 3 PM; Check-in end time: 6:00 AM.

Is there free parking at Sandman Signature Newcastle Hotel?

Free parking is not available at this hotel.

Does Sandman Signature Newcastle Hotel have a pool?

Sandman Signature Newcastle Hotel does not have a pool.

Does Sandman Signature Newcastle Hotel have a restaurant?

Sandman Signature Newcastle Hotel is home to Shark Club Gastro Bar, which features Fusion cuisine, happy hour, and light fare. The dining venue(s) are closed on Christmas Day.

Does Sandman Signature Newcastle Hotel have a spa?

There are no spa services available at this hotel.

How close is Sandman Signature Newcastle Hotel to downtown Newcastle-upon-Tyne?

Sandman Signature Newcastle Hotel is 0.6 mi away from Newcastle-upon-Tyne.

Sandman Signature Newcastle Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 521 out of 1012 reviews
Rating 8 - Good. 239 out of 1012 reviews
Rating 6 - Okay. 141 out of 1012 reviews
Rating 4 - Poor. 73 out of 1012 reviews
Rating 2 - Terrible. 38 out of 1012 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities
Lovely room and friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Graham

Stayed 1 night in Nov 2025

6/10 Okay

Seema

Traveled with family
Liked: Staff & service
The room needed decorating. The music in the bar went on very loudly until after midnight. There wasn’t a quiet bar or restaurant to eat or drink in. Appreciate there was football on but I could see a lot of families and the bar was not suitable with the extremely loud music
Stayed 1 night in Dec 2025

8/10 Good

Victoria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a junior suite which we didnt really make use of the facilities but it was clean and a good size. Water in the shower wasnt very hot the next morning but ok.
Stayed 1 night in Dec 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Great room, staff were brilliant and helpful, breakfast was lovely
Stayed 1 night in Dec 2025

4/10 Poor

Kirsty

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Booked a suite for 2 adults (which was for a family of 4). The suite was tired, the windows were dirty and the toilet roll holder was hanging off. The kitchen equipment was certainly not for a family of 4. Went to reception to express our concerns and were moved to a different room. Unfortunately it wasn’t a suite, but a studio. Even though we were charged extra to move there. The room was clean, but the towels were stained. The shower pretty much flooded the bathroom every time we used it, so had to request fresh towels every day. The phone in the room also wasn’t working so we had to ask at reception each day for the towels. Only one lift was working for the duration of our stay - and another guest said it has been out of order since June!! Not what you would expect from a 4 star hotel.
Stayed 3 nights in Dec 2025

6/10 Okay

Sheila

Business traveler
Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2025

10/10 Excellent

Wade

Liked: Staff & service, property conditions & facilities, room comfort
Very expensive breakfast
Stayed 1 night in Dec 2025

8/10 Good

paul

Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth

Junior suite was very nice. Handy to have a fridge and cooking facilities. Right across from the stadium and about 10 minutes walk from the train station.
Stayed 2 nights in Nov 2025

10/10 Excellent

Adam

Stayed 1 night in Sep 2025

8/10 Good

Laura

Stayed 1 night in Nov 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Oct 2025

8/10 Good

Ryan

Stayed 1 night in Nov 2025

6/10 Okay

Niamh

Liked: Room comfort
We stayed in a double room facing St James Park stadium. The noise from the stack bar/nightclub was very disruptive from around 7.30 into the late night. Unfortunately we could not move to the other side of the building which I understand is quieter. If you’re booking I recommend asking for a room that side if you need to sleep. Black mould in bathroom needs to be attended to also in room 505
Stayed 2 nights in Nov 2025

6/10 Okay

dean

Traveled with group
Liked: Cleanliness, staff & service, amenities
Location is good, room was good, staff pleasant but only 1 lift working made getting to our room trouble some. Breakfast was ok
Stayed 2 nights in Nov 2025

10/10 Excellent

Lewis

Stayed 1 night in Nov 2025

10/10 Excellent

Zoe

Business traveler
Liked: Cleanliness, staff & service
Clean. Staff were lovely gave me a choice of floor with what rooms were available
Stayed 1 night in Nov 2025

4/10 Poor

Mathew

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Stuart

Stayed 1 night in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Everything as expected
Stayed 1 night in Nov 2025

6/10 Okay

Steve

Business traveler
Liked: Cleanliness, staff & service
One lift still not working since last stay. Long waits to get to and from room or 9 flights of stairs! 1 lift is insufficient
Stayed 1 night in Oct 2025

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great room and hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Chris

Stayed 1 night in Nov 2025