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Sandman Signature Newcastle Hotel

4.0 star property
4-star hotel near St. James' Park

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Photo gallery for Sandman Signature Newcastle Hotel

Exterior
Lobby
Lobby
Hallway
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
Gallowgate, Newcastle-upon-Tyne, England, NE1 4SD
  • St. James' Park
    ‪2 min walk‬
  • University of Newcastle-upon-Tyne
    ‪7 min walk‬
  • Quayside
    ‪19 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪9 min drive‬

Room options

View all photos for Family Suite, 1 King Bed, Bunk Beds, Kitchenette

Family Suite, 1 King Bed, Bunk Beds, Kitchenette | 1 bedroom, pillowtop beds, in-room safe, desk

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • 310 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette | 1 bedroom, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

8.2 out of 10
Very good
(11 reviews)
  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio, 1 King Bed, Sofa Bed, Kitchenette

Studio, 1 King Bed, Sofa Bed, Kitchenette | 1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed, Sofa Bed, Kitchenette

9.4 out of 10
Exceptional
(8 reviews)
  • 310 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

1 bedroom, pillowtop beds, in-room safe, desk

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

8.4 out of 10
Very good
(5 reviews)
  • 310 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Stadium View

Standard Room, 1 King Bed, Stadium View | 1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Stadium View

8.4 out of 10
Very good
(60 reviews)
  • 204 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Kitchenette, Balcony

Executive Suite, 1 King Bed, Kitchenette, Balcony | 1 bedroom, pillowtop beds, in-room safe, desk

Executive Suite, 1 King Bed, Kitchenette, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • 333 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette | 1 bedroom, pillowtop beds, in-room safe, desk

Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Newcastle-upon-Tyne

Central Newcastle-upon-Tyne getaway .With a stay at this Newcastle City Center hotel, you'll be steps from St. James' Park and Chinatown. Eldon Square Shopping Centre and The Gate are also within half a mile (1 km).

What's nearby

  • St. James' Park - 2 min walk - 0.1 miles
  • University of Newcastle-upon-Tyne - 7 min walk - 0.4 miles
  • Northumbria University - 10 min walk - 0.6 miles
  • The Glasshouse - 18 min walk - 1.0 mile
  • Quayside - 19 min walk - 1.1 miles

Getting around

  • St James Station - 1 min walk
  • Newcastle Central Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 15 min drive

Restaurants

  • ‪Spot White Snooker Club - ‬4 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Nine Sports Bar & Lounge - ‬2 min walk
  • ‪Rosies Bar - ‬2 min walk
  • ‪Hanahana - ‬3 min walk

About this property

Sandman Signature Newcastle Hotel

4-star hotel near St. James' Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Sandman Signature Newcastle Hotel.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 10 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sandman Signature Newcastle Hotel offers 170 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

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Exterior

Maldron Hotel Newcastle

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  • Restaurant
  • Air conditioning
  • Breakfast available
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 17 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 16.95 for adults and GBP 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 5.00 for children
  • Nearby parking fee: GBP 17 per day (open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Up to 2 children 15 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel
Sandman Newcastle
Sandman Newcastle Hotel
Sandman Signature Hotel Newcastle
Sandman Signature Hotel Newcastle Newcastle-upon-Tyne
Sandman Signature Newcastle
Sandman Signature Newcastle Newcastle-upon-Tyne
Signature Hotel Newcastle
Signature Newcastle
Signature Sandman Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle
Sandman Signature Newcastle Hotel Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

How close is Sandman Signature Newcastle Hotel to the airport?

Sandman Signature Newcastle Hotel is 6.5 mi (15-min drive) away from the Newcastle Intl. Airport (NCL) airport, the closest popular airport to the property.

Does Sandman Signature Newcastle Hotel have an airport shuttle?

Airport shuttle services are not available at Sandman Signature Newcastle Hotel.

How close is Sandman Signature Newcastle Hotel to the beach?

This hotel is 9 mi (13-min drive) from Longsands Beach and 9.7 mi (22-min drive) from Short Sands. Don't forget your sunscreen!

Does Sandman Signature Newcastle Hotel offer free breakfast?

Free breakfast isn’t provided at Sandman Signature Newcastle Hotel, but buffet breakfast is offered for a fee of GBP 16.95 for adults and GBP 5.00 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Sandman Signature Newcastle Hotel?

No, there is no casino at this hotel, but Genting Casino Newcastle (14-min walk) is nearby.

What time is check-in at Sandman Signature Newcastle Hotel?

Check-in start time: 3 PM; Check-in end time: 6:00 AM.

Is there free parking at Sandman Signature Newcastle Hotel?

Free parking is not available at this hotel.

Does Sandman Signature Newcastle Hotel have a pool?

Sandman Signature Newcastle Hotel does not have a pool.

Does Sandman Signature Newcastle Hotel have a restaurant?

Sandman Signature Newcastle Hotel is home to Shark Club Gastro Bar, which features Fusion cuisine, happy hour, and light fare. The dining venue(s) are closed on Christmas Day.

Does Sandman Signature Newcastle Hotel have a spa?

There are no spa services available at this hotel.

How close is Sandman Signature Newcastle Hotel to downtown Newcastle-upon-Tyne?

Sandman Signature Newcastle Hotel is 0.6 mi away from Newcastle-upon-Tyne.

Sandman Signature Newcastle Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 486 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 131 out of 1001 reviews
Rating 4 - Poor. 80 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Stayed 1 night in Mar 2025

8/10 Good

Helen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price

Reasonable price. Good sized room. Heating very basic - either very hot or cold. Thin duvet, comfy bed. Had suite but living area too narrow to watch tv- tv very close to sofa. Lovely breakfast.
View from breakfast
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Awful

Staff were lovely. Breakfast was good. Room wasn’t very clean - stained bath mat, stained toilet seat, leaking shower. Very noisy even on the 9th floor. Dirty corridor leading to the room. Will not be back.
Stayed 1 night in Mar 2025

8/10 Good

Martyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Nice stay but very noisy road

Very nice stay but very terrible road noise if you have a stadium facing room. Take ear plugs or ask for another room.
Stayed 1 night in Mar 2025

2/10 Terrible

Jonathan

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Room was small no wardrobe could do with black out curtains
Stayed 1 night in Mar 2025

6/10 Okay

Helen

Disliked: Room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Room not cleaned properly previous guests knickers found down the side of luggage rack on arrival. Noise in the room was terrible from the st james shack across the road. Boom boom boom all day in the room but you cannot hear it at street level.
Stayed 2 nights in Jan 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel. However, we were on the Stadium Side on the 3rd floor and on Friday and Saturday evening the music from the St James Stack opposite was very loud until mid-might. If you want a quiet room ask for something at the back of the hotel!
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Stayed 1 night in Feb 2025

8/10 Good

Lorna

Stayed 2 nights in Feb 2025

6/10 Okay

Lorna

Traveled with family
Liked: Room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was ok but noisy neighbours and bottle bins being emptied at 5am wasn’t good either
Stayed 1 night in Feb 2025

10/10 Excellent

Simon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mohammed

Stayed 1 night in Feb 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Deb

Stayed 2 nights in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy but nice

Noisy overnight. Onsite eatery was limited menu options but excellent quality - would have liked somewhere sitting away from tv’s showing sports
Stayed 1 night in Feb 2025

10/10 Excellent

Johnathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Tom

Stayed 1 night in Feb 2025

6/10 Okay

Stephen

Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top hotel with top staff, nothing was a problem
Stayed 1 night in Feb 2025