Sandman Signature Newcastle Hotel

4.0 star property
4-star hotel near St. James' Park

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Photo gallery for Sandman Signature Newcastle Hotel

Exterior
Point of interest
Reception
Point of interest
Breakfast, lunch, dinner served; Fusion cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
Gallowgate, Newcastle-upon-Tyne, England, NE1 4SD
  • Place, St. James' Park
    ‪1 min walk‬
  • Place, Chinatown
    ‪2 min walk‬
  • Place, Northumbria University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

Standard Room, 1 King Bed, Stadium View

8.4 out of 10
Very good
(84 reviews)
  • City view
  • 204 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Sofa Bed, Kitchenette

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 310 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

8.2 out of 10
Very good
(15 reviews)
  • City view
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Executive Suite, 1 King Bed, Kitchenette, Balcony

7.8 out of 10
Good
(12 reviews)
  • City view
  • 333 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 310 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 310 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Newcastle-upon-Tyne

Central Newcastle-upon-Tyne getaway .With a stay at this Newcastle City Center hotel, you'll be steps from St. James' Park and Chinatown. Eldon Square Shopping Centre and The Gate are also within half a mile (1 km).

What's nearby

  • St. James' Park - 1 min walk - 0.1 miles
  • Chinatown - 2 min walk - 0.1 miles
  • The Gate - 3 min walk - 0.2 miles
  • Newcastle-upon-Tyne Theatre Royal - 7 min walk - 0.4 miles
  • Northumbria University - 10 min walk - 0.6 miles

Getting around

  • St James Station - 1 min walk
  • Newcastle Central Station - 9 min walk
  • Newcastle Intl. Airport (NCL) - 15 min drive

Restaurants

  • ‪Bubble Cha - ‬5 min walk
  • ‪3Sixty - ‬4 min walk
  • ‪Wings - ‬3 min walk
  • ‪ZAAP Thai Street Food - ‬4 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

Sandman Signature Newcastle Hotel

4-star hotel near St. James' Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Sandman Signature Newcastle Hotel.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 10 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sandman Signature Newcastle Hotel offers 170 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.5 miles (GBP 19 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for GBP 25 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20.00 for adults and GBP 7.50 for children
  • Offsite parking fee: GBP 19 per day (0.5 mi away; open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Up to 2 children 15 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel
Sandman Newcastle
Sandman Newcastle Hotel
Sandman Signature Hotel Newcastle
Sandman Signature Hotel Newcastle Newcastle-upon-Tyne
Sandman Signature Newcastle
Sandman Signature Newcastle Newcastle-upon-Tyne
Signature Hotel Newcastle
Signature Newcastle
Signature Sandman Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle
Sandman Signature Newcastle Hotel Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

How close is Sandman Signature Newcastle Hotel to the airport?

Sandman Signature Newcastle Hotel is 6.5 mi (15-min drive) away from the Newcastle Intl. Airport (NCL) airport, the closest popular airport to the property.

How much does it cost to stay at Sandman Signature Newcastle Hotel?

As of Feb 27, 2026, prices found for a 1-night stay for 2 adults at Sandman Signature Newcastle Hotel on Mar 1, 2026 start from 89.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sandman Signature Newcastle Hotel have an airport shuttle?

Airport shuttle services are not available at Sandman Signature Newcastle Hotel.

How close is Sandman Signature Newcastle Hotel to the beach?

This hotel is 9 mi (13-min drive) from Longsands Beach and 9.7 mi (22-min drive) from Short Sands. Don't forget your sunscreen!

Does Sandman Signature Newcastle Hotel offer free breakfast?

Free breakfast isn’t provided at Sandman Signature Newcastle Hotel, but buffet breakfast is offered for a fee of GBP 20.00 for adults and GBP 7.50 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:30 AM to 10:30 AM.

Is there a casino at Sandman Signature Newcastle Hotel?

No, there is no casino at this hotel, but Genting Casino Newcastle (14-min walk) is nearby.

What time is check-in at Sandman Signature Newcastle Hotel?

Check-in start time: 3 PM; Check-in end time: 6:00 AM.

Is there free parking at Sandman Signature Newcastle Hotel?

Free parking is not available at this hotel.

Does Sandman Signature Newcastle Hotel have a pool?

Sandman Signature Newcastle Hotel does not have a pool.

Does Sandman Signature Newcastle Hotel have a restaurant?

Sandman Signature Newcastle Hotel is home to Shark Club Gastro Bar, which features Fusion cuisine, happy hour, and light fare. The dining venue(s) are closed on Christmas Day.

Does Sandman Signature Newcastle Hotel have a spa?

There are no spa services available at this hotel.

How close is Sandman Signature Newcastle Hotel to downtown Newcastle-upon-Tyne?

Sandman Signature Newcastle Hotel is 0.6 mi away from Newcastle-upon-Tyne.

Sandman Signature Newcastle Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 516 out of 1001 reviews
Rating 8 - Good. 234 out of 1001 reviews
Rating 6 - Okay. 140 out of 1001 reviews
Rating 4 - Poor. 73 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Everything as expected
Stayed 1 night in Nov 2025

6/10 Okay

Steve

Business traveler
Liked: Cleanliness, staff & service
One lift still not working since last stay. Long waits to get to and from room or 9 flights of stairs! 1 lift is insufficient
Stayed 1 night in Oct 2025

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great room and hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Chris

Stayed 1 night in Nov 2025

10/10 Excellent

Barbara

Stayed 1 night in Nov 2025

6/10 Okay

Joanne

Liked: Staff & service
Disliked: Room comfort
Hotel location was spot on for shopping, bars restaurants etc. staff were very pleasant. Room was a little on the snug side (not a big deal) my biggest complaint was the shower. The water was only luke warm (which will be the reason I won’t be returning ) Also the room was quite cold. Noise from road was to be expected being based beside a main road.
Stayed 2 nights in Nov 2025

6/10 Okay

Maureen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room, very noisy during the night with traffic outside, window seemed a bit past their best
Stayed 1 night in Nov 2025

8/10 Good

Adrian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and tidy. A friendly place and close to the start of the Great North Run which was ideal. Nice views of St. James Place.
Stayed 1 night in Sep 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent hotel, fabulous accommodation, very clean and cosy.
Stayed 1 night in Nov 2025

10/10 Excellent

CRAIG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work stay
Stayed 1 night in Nov 2025

6/10 Okay

Steve

Business traveler
Liked: Staff & service
Disliked: Amenities
Hotel very tired and lift still not working four weeks on from last stay. I had to wait 15 minutes for lift to get to breakfast. USB charge points in the room also not working which left me with a flat battery on phone. Not as good as other hotels in Sandman estate and needs attention.
Stayed 1 night in Nov 2025

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness
Booked an aparthotel, with a washing machine, because I knew I would be wanting to do washing after we had been travelling. The room was up the lift then through a door and down a staircase (so in between floors on the side). We had 2 very large suitcases and carry on, so it was annoying having to lug them down a staircase. It was even more annoying that I unpacked everything, got all our dirty clothes and went to use the washing machine and it didn't work. After advising reception, who spoke to maintenance - who advised they were waiting on a part for that machine. They moved me to another room, so I had to repack everything and lug the suitcases down another 2 flights of stairs. To be fair, the receptionist, found me a room straight away, and did ask if I wanted help to pack up and move, but I declined. The room was ok - there was only a heater in the bedroom, so I found it a little cool in the lounge area. On the upside, I did leave my iPad in the room after I left, and contacted the hotel, who advised that they had found it. I ordered Royal mail to pick it up and the hotel packaged it up for me. The bed was also comfortable. The hotel was central, so it was a convenient place to stay.
Stayed 4 nights in Oct 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
We were given Room 204 near the lifts. Upon entry we discovered that we had been given a room with an assisted bathroom. There was an assisted shower, part of which was in the process of collapse. The sink was too small and we couldn't fill the kettle because the spout hit the tap every time. Other than that the bed was fine. I would have taken it further had we stayed two nights instead.
Stayed 1 night in Nov 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities
Room great and clean, eventhough very small
Stayed 1 night in Nov 2025

10/10 Excellent

Simon

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about are stay was excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Stayed 1 night in Oct 2025

6/10 Okay

Caryn

Stayed 2 nights in Nov 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean room, good facilities and great view of St. James' Park
Stayed 1 night in Nov 2025

6/10 Okay

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, staff friendly but very long waits for lift as one out of order & v noisy
Stayed 1 night in Nov 2025

10/10 Excellent

nicola

Liked: Cleanliness, staff & service, amenities
The hotel was very modern and the reception staff were very friendly, knowledgeable and professional. The room was lovely.
Stayed 1 night in Nov 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Lovely main entrance
Stayed 1 night in Nov 2025

10/10 Excellent

Frederick

Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Stayed 1 night in Oct 2025